The best thing about using Traction Complete is the support that they provide to us as a customer. We have a dedicated Customer Success Manager who is always there for us to provide answers and technical guidance. I love that I don't have to become an expert in the platform to be able to use it. Review collected by and hosted on G2.com.

The platfom can be a little tricky to navigate around in, however, I know they are aware of this and are planning on making improvements in the UX. Review collected by and hosted on G2.com.

The team at Traction Complete has been so great to work with from implementation a few years back to the present day. We came to them with a long list of requirements for our record routing and ownership tooling needs and they were able to help us achieve success from day one. Our product requests have always been reviewed and understood by the team, and in most cases, they were able to implement them into their product quickly or give us insight into their product roadmap. They're great at communication for both support and business review, and I really appreciate the dependable nature of our account team in a world where vendors change AEs and CSMs quarterly. They've also been great at pitching additional products where they see a good fit for our company and are quick to identify product areas that are already included in our current contract. Overall, one of my favorite vendors to work with and a great product as well. Review collected by and hosted on G2.com.

There's certainly a learning curve that comes with any product that can do so much in Salesforce, but the customer support and documentation is always there to help. Review collected by and hosted on G2.com.

Traction Complete has been an absolute game-changer for our sales operations. Their tools, especially for lead routing, have saved me an incredible amount of time and eliminated the frustration of manually assigning leads. The automation ensures that leads are routed accurately and efficiently to the right sales reps, which has significantly improved response times and productivity across the team. Our match rate has increased exponetionally, along with our follow-up time, ensuring speed to lead is a top priority.

It's a huge plus that Traciton integrates so easily with Salesforce. Even in our complex environment, Traciton runs in the background to streamline processes and prevent errors. Review collected by and hosted on G2.com.

The history logs can be a bit messy and the interface there does not allow for a very clean search. Review collected by and hosted on G2.com.

The Traction Complete solution allows our limited resources within Revenue Operations to better support our organization in several critical areas including acount hierarchies, territory management, lead routing and overall data governance. Review collected by and hosted on G2.com.

So far we have experienced zero negatives with the tool and the resources they have provided for our implementation and ongoing support. Review collected by and hosted on G2.com.

I’ve been thoroughly impressed by Traction Complete’s RevOps Data Management Suite for Salesforce. This powerful suite transforms the way revenue operations teams manage and optimize data. The tools are intuitive and highly effective at keeping data clean, connected, and incredibly easy to work with, leading to substantial productivity gains.

Complete leads is a game-changer when it comes to lead matching and routing in Salesforce, ensuring teams stay in sync and close deals faster. Meanwhile, hierarchies offers unmatched capabilities for maximizing revenue from large customers with automated account hierarchy management. It’s a solution we never knew we needed but now can’t live without.

Overall, Traction Complete provides innovative, user-friendly tools that have saved us time, improved our efficiency, and empowered our teams to scale quickly. Highly recommended for anyone using Salesforce who wants to boost their revenue operations performance! Review collected by and hosted on G2.com.

The user interface can occasionally be challenging for first-time users, particularly when it comes to features like scrolling to zoom in and out. However, aside from these minor usability aspects, I have no other complaints. Review collected by and hosted on G2.com.

Brilliant support provided by Zach in getting us setup. Ease of troubleshooting, the visuailise logs component makes it much easier to see the exact path a record has travelled through the flow. Review collected by and hosted on G2.com.

I'd love it if it could work better with Sales Engagement, specifically if it could remove cadence trackers prior to a merge as they prevent records from merging. I've built a record triggered flow thats triggered by a field update by our traction flow that handles the cadence tracker removals, but it would be great if that was a standard part of Traction. Review collected by and hosted on G2.com.

The automation is amazing. When paired with an account enrichment provider, Traction Complete can build and maintain account hierarchies that can be used to manage account territories or roll up account data. Review collected by and hosted on G2.com.

It just takes some time to understand how things work. Make sure you go through the training with your CSM and leverage them to get you started. Review collected by and hosted on G2.com.

Traction Complete's friendly User Interface enables us to route lead records and other Salesforce standard/custom object records as well. The tool is very easy to implement since it is a Installed Package in Salesforce. Features such as Lead to Account Match, User Availability and field updates are also essential in our daily workflow. The product offers other elements besides routing that we are exploring, such as Hierarchies, First Response Timer for SLA and automation of processes. It also integrates with Outreach.io. The best about Traction Complete is its team, who responds promptly to any inquiries and provides excellent customer service! Review collected by and hosted on G2.com.

We have been a customer for almost 4 years and saw improvements and many new features in the product. Nothing to dislike. Review collected by and hosted on G2.com.

How collaborative their team is and how willing they are to listen to their customers to adjust the product to fit their needs. They are highly communicative and also are willing to roll their sleeves up to get things done on the customer timelines. Review collected by and hosted on G2.com.

There are some improvements to the hierarchies that I would like to see as to how they are visualized within salesforce that would likely make it easier to view as a rep. The other piece there would be a mapping functionality within the territory hierarchy that would be a nice to have to help plan with customer visits and even events. Review collected by and hosted on G2.com.

The tool is powerful, comprehensive, but also super versatile. There is a lot that can be customised and worked on, and their customer support is stellar. Our implementation was smooth and easy to follow.

We use it daily on our operations and highly recommend it. Review collected by and hosted on G2.com.

I can't believe it took us so long to hear about traction. I dislike all the custom builds we had to go through instead of getting this tool earlier. Review collected by and hosted on G2.com.