Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Great Reliability Assistant"
4/5
What do you like best about TRACTIAN?

Easy to use and understand. Helpful for showing non-reliability trained teammates issues with assets. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

Tractian's website tabs can occasionally be difficult to navigate. Having a streamlined process for creating inspections and events is great, but finding them afterwards can be tricky. Review collected by and hosted on G2.com.

Response from Tractian Marketing of TRACTIAN
Edit edit

Thanks for the great review! We're happy to hear Tractian has helped your team, especially in making asset insights accessible to those without a reliability background.

We appreciate your feedback on navigation and are actively working to make finding and organizing inspections and events more intuitive. Stay tuned for updates, and thanks again for your trust!

Verified User in Mining & Metals
UM
Verified User in Mining & Metals
Small-Business (50 or fewer emp.)
"Customer Support"
5/5
What do you like best about TRACTIAN?

What I like best about Tractain is the designated customer success rep who helps work through issues and provides guidance in addition to the AI insights generated by Tractain. My CSR, Jose, has been very helpful in interpreting and correcting vibration issues in our plant. Since implementation vibration levels on selected equipment has been lowered to more acceptable levels, decreasing unplanned downtime. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

As of now, I do not have any dislikes with the system. Review collected by and hosted on G2.com.

Response from Tractian Marketing of TRACTIAN
Edit edit

Thanks so much for the thoughtful feedback! We’re glad to hear our AI insights and hands-on support are helping reduce vibration issues and minimize unplanned downtime at your plant. It’s great to know the system is meeting your expectations so far. We’re here anytime you need us!

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Specialist"
4/5
What do you like best about TRACTIAN?

Having a representative that is readily available in any training or questions Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

When filling out technical specs for assets, Tractian does not stick with just one type of unit of measure Review collected by and hosted on G2.com.

Response from Tractian Marketing of TRACTIAN
Edit edit

Thank you for the thoughtful review! We’re glad to hear our team has been responsive and helpful throughout your experience. Ensuring support is always available for training and questions is a top priority for us.

We appreciate your note about unit of measure consistency during asset setup—that’s valuable input, and we’re actively working on improving this for a smoother configuration process.

Thanks again for your feedback!

GC
Graziani C.
Gerente de Controladoria e TI
Mid-Market (51-1000 emp.)
"Resource with high technology employed, ensuring excellence in maintenance management."
5/5
What do you like best about TRACTIAN?

Real-time notifications provide agility for failure prevention, resulting in higher productivity and efficient maintenance costs. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

I really haven't found any disadvantages in using the sensors yet, they truly deliver what we need. Review collected by and hosted on G2.com.

Jordan l.
JL
Jordan l.
Branding Assistant
Retail
Mid-Market (51-1000 emp.)
"Enhanced our general production effectiveness"
4/5
What do you like best about TRACTIAN?

It is pleasant that Tractian has the function of remote monitoring. I can get real time data of machines and their health anytime anywhere and that helps me to avoid problems magnifying into big issues. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

I have discovered it difficult to decide where to position the sensors on certain equipment. The current setup needs some level of professional touch that is supposed to enhance the collection of the data. Review collected by and hosted on G2.com.

SR
Shafiqur R.
HR Executive
Civil Engineering
Mid-Market (51-1000 emp.)
"A Game Changer for Industrial Maintenance"
4.5/5
What do you like best about TRACTIAN?

I like it's innovative sensor technology provides real time condition monitoring. Al powerd predictive Maintenance. Cost saving. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

There are some challenges like integration, learning curve and cost for small businesses Review collected by and hosted on G2.com.

Javier J. H.
JH
Javier J. H.
Plant Engineer
Mid-Market (51-1000 emp.)
"Real time visibility."
5/5
What do you like best about TRACTIAN?

From the begining of the project, the assigned project manager (Marcus P) was extremely informative, patient and attentive, didn't miss any details during installation and training.

System and hardware involved is shipped ready to be installed and is installed completely by us, the users, at our own convenience and setup and commissioned remotely by Tractian in a team basis with us, this was extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

By the time I was going to complain or suggest that they needed presence in the US, they opened an office in Atlanta, GA. so no dislikes. Review collected by and hosted on G2.com.

Response from Tractian Marketing of TRACTIAN
Edit edit

Thank you for the detailed feedback, Javier! We're glad to hear that your experience from setup to implementation went smoothly and that Marcus and the team were able to support your process effectively. It’s great to see how real-time visibility into critical assets like your blowers is helping you stay ahead of failures and cut down emergency repairs.

BM
Benjamin M.
Mid-Market (51-1000 emp.)
"We have been using the Tractian devices for a few months and they are amazing!"
5/5
What do you like best about TRACTIAN?

The insights and the analytics are amazing. You can get a quick glimpse of equipment health as soon as you open the software. Implementation was a breeze. I called, ordered, their team showed up installed the equipment and walked me throught the process of setting everything and using the tools. the whole implementation for us was less than a day. The team they have emails, texts, or calls a couple of times a month to check on us so the support from them after the sale is out of this world. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

I can't think of any downside of using the product other than the initial start-up cost. Review collected by and hosted on G2.com.

Response from Tractian Marketing of TRACTIAN
Edit edit

Thanks for the amazing review, Benjamin! We’re glad the insights and analytics are delivering clear value, and that our team made the implementation smooth and simple. It’s great to know our ongoing support is making a difference too.

We also appreciate your note on the initial start-up cost—it’s something we’re always looking to balance with the long-term value we provide. Thanks again for trusting us with your vibration monitoring and maintenance goals!

Gautam S.
GS
Gautam S.
Senior Reliability Engineer
Mid-Market (51-1000 emp.)
"Incredible Maintenance Solution and Partnership"
4.5/5
What do you like best about TRACTIAN?

Their customer-success oriented approach to providing the most complete service. In addition to the hardware and AI solutions, TRACTIAN provides a dedicated program manager to help you understand the predictive insights being generated and develop the appropriate resolution path forward. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

There isn't really anything I dislike about TRACTIAN. I'd definitely recommend their solution to other clients in the manufacturing sector. Review collected by and hosted on G2.com.

Response from Tractian Marketing of TRACTIAN
Edit edit

Thanks so much for the thoughtful review, Gautam! We’re glad to hear our predictive insights and dedicated support have helped your team reduce risk and cut downtime. It's great to know that the partnership and hands-on approach from our CSMs have been hitting the mark. We appreciate your recommendation and look forward to continuing to support your success in reliability.

ST
Sergio T.
Mid-Market (51-1000 emp.)
"Excellent management tool"
4.5/5
What do you like best about TRACTIAN?

It is an easy-to-use tool, it allows you to generate orders according to the maintenance schedule, it allows you to visualize the assets and the inventory of each one of them, it facilitates the attention of the problems, being able to assign categories according to the needs, it allows you to review the time and cost of each activity and allows global monitoring of times and costs. Review collected by and hosted on G2.com.

What do you dislike about TRACTIAN?

A section should be included in the assets that allows different teams to be generated from those already established, in addition to being able to edit and delete tags from the administrator panel without having to request the Tractian team. Review collected by and hosted on G2.com.

Response from Tractian Marketing of TRACTIAN
Edit edit

Thanks for the thoughtful review, Sergio! We’re glad to hear Tractian is helping streamline your maintenance management, from scheduling and inventory to cost tracking across branches. Your feedback is invaluable as we continue to evolve the platform, and thank you for being part of the improvement journey!