---
title: TrackStudio Reviews
meta_title: 'TrackStudio Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how TrackStudio works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 4
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# TrackStudio Reviews
**Vendor:** TrackStudio  
**Category:** [Service Desk Software](https://www.g2.com/categories/service-desk)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 4
## About TrackStudio
TrackStudio is a configurable issue tracking system.




## TrackStudio Reviews
  ### 1. Track Supports Tickets, Manage Work Flows and Documents

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2023

**What do you like best about TrackStudio?**

TrackStudio allows the creation of unlimited workflows

Tasks such as support requests are easy to track.

It can be used to hire staff and monitor projects as well as deploy hardware.

Track Studio has a multi-role support feature.

**What do you dislike about TrackStudio?**

Only supports Windows and is not available for Mac, and Linux.

**What problems is TrackStudio solving and how is that benefiting you?**

TrackStudio makes it easy to assign roles to different people based on their current work schedules.

Track Studio makes it easy to follow the progress of support tickets and manage tasks as well as workflows, which increases the efficiency of our team


## TrackStudio Discussions
  - [What is TrackStudio used for?](https://www.g2.com/discussions/what-is-trackstudio-used-for)

- [View TrackStudio pricing details and edition comparison](https://www.g2.com/products/trackstudio/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A11%3A05+-0500&secure%5Bsession_id%5D=6bbc3a76-b1a8-42c3-b2ad-ab241d77f480&secure%5Btoken%5D=e7a3e22d4fb5f8d7fa6cf963419c378a5e86bdc0919f703a0f22c7440f8a3790&format=llm_user)

## TrackStudio Features
**Incident Management**
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Knowledge Base
- Knowledge Base/Ticket Integration
- Real-Time Notifications

**Reporting**
- Dashboards
- Time Tracking
- Surveys
- Activity Tracking

**Access & Usability**
- Mobile
- Self Service
- Active Directory
- Multi-Channel Access
- Mobile Access

**Agentic AI - Service Desk**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Project Management
- Procurement Management
- CMDB
- AI Copilot
- Generative AI
- IT Risk Management
- Service Catalog
- Inventory Management
- Surveys & Feedback
- Chat/Messaging
- Change Management
- Reporting & Statistics
- Task Management
- Email Templates
- Benchmarking
- Localization Automation
- Real-Time Reporting
- Customer Support
- Scheduled/Automated Reports
- Alerts/Escalation
- Release & Deployment
- Email Management
- Contract/License Management
- Workflow Management
- Problem Management
- Analytics
- Service Level Agreement (SLA) Management
- Configuration Management
- API
- IT Asset Management
- Remote Access/Control
- Live Chat
- Customizable Reports
- Incident Management
- Asset Lifecycle Management
- Support Ticket Management
- Customizable Templates
- Customizable Branding

## Top TrackStudio Alternatives
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - 4.5/5.0 (1,825 reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,302 reviews)
  - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,226 reviews)