UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

10/26/2022

"Track JS: Client side errors tracking"

4.5/5

What do you like best about TrackJS?

A very useful tool that allows for tracing the client side and alerting all its errors in a very intuitive and user-friendly way. Review collected by and hosted on G2.com.

What do you dislike about TrackJS?

I didn't find any downside, it works fine for me! Review collected by and hosted on G2.com.

AB

Andy B.

Business Coach and Head Strategist

Small-Business (50 or fewer emp.)

10/31/2019

"Good Javascript error collection, management and warnings."

5/5

What do you like best about TrackJS?

Track rate of errors, most common errors, new errors. Tight integration to Slack that includes friendly warnings and notifications. It also has a good summary of errors and tracking of state during errors. Review collected by and hosted on G2.com.

What do you dislike about TrackJS?

Opted in for event rate summary but doesn't appear to have worked. Review collected by and hosted on G2.com.

Recommendations to others considering TrackJS:

Great tool for tracking client side errors, integration to Slack for monitoring, and for tracking rate and frequency of errors. Review collected by and hosted on G2.com.

What problems is TrackJS solving and how is that benefiting you?

Track front end errors that would otherwise be lost, identify most common errors to fix, also identify issues that users aren't raising (most!). Review collected by and hosted on G2.com.

SB

Stuart B.

Small-Business (50 or fewer emp.)

6/16/2020

"TrackJS is the easiest Javascript error reporting I have ever used."

5/5

What do you like best about TrackJS?

Very easy to implement. Simply include a script tag at the top of your index.html, and TrackJS takes care of everything else.

Reporting is excellent. It includes all the information you need to track exactly what happened. Review collected by and hosted on G2.com.

What do you dislike about TrackJS?

TrackJS sends a daily email containing view count and errors. If your site isn't used on a particular day, this email indicates that there is a fault with your connection, which isn't the case. Review collected by and hosted on G2.com.

AM

asaf m.

full stack engineer

Mid-Market (51-1000 emp.)

12/29/2019

"awesome"

5/5

What do you like best about TrackJS?

visibility of client side errors with convenient filters and data regarding other events that occurred around the time of the error Review collected by and hosted on G2.com.

What do you dislike about TrackJS?

I can't trace the error down to the line in my source code. I know there is a source map feature, but I have not been able to get this to work with my app. Most of the stack trace info is from the framework that I am using rather than my code.

I checked out the alerting feature - it could be more robust with better support of filters. Review collected by and hosted on G2.com.

Recommendations to others considering TrackJS:

it's awesome. use it. Review collected by and hosted on G2.com.

What problems is TrackJS solving and how is that benefiting you?

Detecting & fixing errors in production. Once I fix the bug, I can see in the graph that the incidence has gone down, soI know I fixed it.

Also, after a production upload, I closely monitor trackjs to make sure there are no surprises. This gives me peace of mind. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

6/3/2020

"Excellent error logging for any and all web apps"

5/5

What do you like best about TrackJS?

The user interface and log capturing is wonderful Review collected by and hosted on G2.com.

What do you dislike about TrackJS?

As far as what's currently available I don't have much I dislike. Filtering takes a little bit to learn but for the most part it's pretty good Review collected by and hosted on G2.com.

Recommendations to others considering TrackJS:

It is a great alternative for front end monitoring. Review collected by and hosted on G2.com.

What problems is TrackJS solving and how is that benefiting you?

We were using sumo logic and decided to try track to save on costs. It does the job better and with more detail in the logs. It was also much easier to set up and use,. Review collected by and hosted on G2.com.

EF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

1/8/2020

"Wonderful, but expensive"

4/5

What do you like best about TrackJS?

1. Customizability. We can get as complex as we want with our rules about what to send to them and what not.

2. Tech. They dig deep into the browser to extract information that I didn't even know you could passively extract. Really cool stuff. And all without impacting our normal program flow and code.

3. Digests. They give us a daily digest of what happened on our site. Review collected by and hosted on G2.com.

What do you dislike about TrackJS?

Honestly, while it's a wonderful product, I wish they had better pricing tiers. Right now it's kind of all-or-nothing, and you pay a lot for that. We haven't even quite begun to use the information provided yet, so I'd love a pricing tier that allows us to ease into it a little more. Maybe something that restricts access to more in-depth reports or something? Review collected by and hosted on G2.com.

MM

Matt Ruby M.

Enterprise (> 1000 emp.)

12/20/2019

"Well focused solution with super responsive support!"

5/5

What do you like best about TrackJS?

With trackJS, the focus is on errors occurring on the browser. The tooling is well geared for this task. Filtering is second to none, and the quick views of trending errors are helpful in digging past the 3rd party script noise. The error grouping is effective. It's helps filter down to the core issues.

In addition, trackjs added node support for our next.js based sites. That was amazingly helpful.

We also like how we're able to have an unlimited number of named users. Review collected by and hosted on G2.com.

What do you dislike about TrackJS?

When setting up new users, the email that trackjs sends is often trapped in spam filters due to the work "track" :-) Review collected by and hosted on G2.com.

What problems is TrackJS solving and how is that benefiting you?

We're able to quickly triage customer facing issues. Compared to some of our other tooling, trackjs is much better focused on dealing with the browser error issues. It provides some context beyond just the error message. For example, it captures what was happening before and after the error occurred. Review collected by and hosted on G2.com.

MD

Michael D.

President, Founder, and Product Architect

Small-Business (50 or fewer emp.)

9/12/2019

"Web App Debugging Made Easy"

5/5

What do you like best about TrackJS?

Provides great visibility into web apps & PWAs. Allows better decisions & info (e.g. a release introduces or fixes a specific bug). Quick and easy to integrate, the dashboard is easy to use, and the data provided is complete and actionable. Support has also been fantastic whenever we've had any questions. The ability to track product version is really fantastic and makes it easy to tie issues to specific code. Review collected by and hosted on G2.com.

What do you dislike about TrackJS?

At this point the only thing I would like to see is longer data retention so that we can track specific error trends over a longer period of time. There have been a few cases where we have asked for specific functionality or changes, but these have always been added to the product eventually. Review collected by and hosted on G2.com.

Recommendations to others considering TrackJS:

Be sure to keep `console` statements in your code when using TrackJS and use the different logging levels (debug, info, warn, error) for maximum effect. Definitely include the product version and tie to specific user accounts to save yourself trouble in handling user issues. Review collected by and hosted on G2.com.

What problems is TrackJS solving and how is that benefiting you?

We're able to track every error our customers experience along with sufficient data to be able to quickly identify and resolve these issues. We've been able to resolve issues we probably would never have known about without using TrackJS. As a result this has helped us improve user adoption and revenue besides. We're currently implementing the new Node.js agent on our Google Cloud Functions to provide better error tracking and insights into our serverless environment. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Enterprise (> 1000 emp.)

6/10/2020

"Simple, fast and efficient: All you need from a tracking service for a SPA"

5/5

What do you like best about TrackJS?

It is quiet simple to get additional tracking for your spa by adding a few lines of code and it does not disturb the performance of the app. Review collected by and hosted on G2.com.

What do you dislike about TrackJS?

There are many things you can set, so you have to view multiple pages to set up everything right, but is that really a dislike? Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

12/13/2018

"Great for debugging through large site collections"

5/5

What do you like best about TrackJS?

It has a very organized user interface and is clear analytics so you can prioritize your debugging. Pricing is very reasonable. Simple to implement. Not a large overhead for the user to load during a pageview (this was very important to me). Support is very quick. Review collected by and hosted on G2.com.

What do you dislike about TrackJS?

Nothing at all! I can't think of anything else I would need out of it since it does its job well. Review collected by and hosted on G2.com.

Recommendations to others considering TrackJS:

I would say go for it. You also have a trial version that you can use and they are very flexible with it in terms of how many domains you can implement it on. They also provide discounts to those who work for educational organizations. Review collected by and hosted on G2.com.

What problems is TrackJS solving and how is that benefiting you?

Since we specialize in front end development, we can't realistically setup machines with various combinations of OSes and browser versions. Therefore, this enables us to see whether or not our users are experiencing js issues and how to closely recreate those scenarios for debugging. Review collected by and hosted on G2.com.