--- title: TrackJS Reviews meta_title: 'TrackJS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how TrackJS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 20 scale: '5' date_modified: '2026-08-07' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # TrackJS Reviews **Vendor:** TrackJS **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 20 ## About TrackJS Error Tracking to monitor and log bugs on your production web sites and applications. TrackJS records Telemetry about your application, network, console, and users so you can easily understand and recreate errors. Monitoring your production application exposes issues with untested code, incompatible browsers, third-party changes, and infrastructure outages. TrackJS reports your real end user experiences. Developers, QA, and Administrators use TrackJS to understand the production environment and improve the quality of their sites. TrackJS supports all frameworks and libraries on both the client and the server. TrackJS is used by thousands of developers and websites around the world in industries like eCommerce, IT, Software, Hospitality, and Enterprise. ## TrackJS Pros & Cons **What users like:** - Users commend TrackJS for its **exceptionally fast and helpful customer support** , enhancing their overall experience significantly. (2 reviews) - Users value the **intuitive dashboard** of TrackJS, which simplifies error tracing and enhances overall monitoring efficiency. (2 reviews) - Users highlight the **easy integrations** of TrackJS, appreciating its smooth setup and effective error monitoring capabilities. (2 reviews) - Users highly value TrackJS for its **effective bug detection** , helping to uncover tricky issues and improve product stability. (1 reviews) - Users value the **excellent client management** of TrackJS, highlighting responsive support and customizable reporting features. (1 reviews) - Users value the **customizability** of TrackJS, allowing tailored error reporting and enhanced debugging experience. (1 reviews) - Dashboards (1 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users note the **poor UI design** , which could be improved despite it being navigable for essential tasks. (1 reviews) ## TrackJS Reviews ### 1. Incredibly Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about TrackJS?** We integrated TrackJS into our app, which is built with Ionic and Angular as both a PWA and native mobile app. It was straightforward to set up, and the quality of the error reporting has been excellent -- detailed, clear, and immediately useful. Especially useful is securely connecting source maps so you can see the code right in TrackJS. One of the biggest strengths is how customizable it is. We’re able to define exactly what gets reported. TrackJS collects great browser context info and I like how it shows what the user was doing before the error occured. We can define extra meta data for use in filtering, which is invaluable. The implementation was straightforward without disrupting our app’s normal flow or requiring major code changes. We ran into one bug and the TrackJS team jumped on the issue right away and had it fixed more quickly than expected. Their customer support is far better than most any other company I've worked with and they did an amazing job working with us to set it up. Sending messages via Slack has also been a great way to notifiy us quickly about errors so we can address them right away. I highly recommend TrackJS. **What do you dislike about TrackJS?** The UI design could be better, but it's easy enough to find our way around and get to what you need. **What problems is TrackJS solving and how is that benefiting you?** Making user browser console errors accessible to us. ## TrackJS Discussions - [What is TrackJS used for?](https://www.g2.com/discussions/what-is-trackjs-used-for) - [View TrackJS pricing details and edition comparison](https://www.g2.com/products/trackjs/reviews?filters%5Bsentiment_snippet%5D=2049074&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A47%3A25+-0500&secure%5Bsession_id%5D=093e43fc-3e34-4dd7-ad12-d2146b21ecc3&secure%5Btoken%5D=db803bd22eef8b6de3d0efdf4d801a2ee6109a91a925dbc5fd424a1d7722fa10&format=llm_user) ## TrackJS Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Crash Monitoring** - Constant Monitoring - Timely Alerts - User Reports and Feedback **Monitoring** - Performance Baselines - Performance Analysis - Transaction Monitoring - AI/ML Assistance - Multi-System Monitoring - Generative AI - Container Monitoring **Bug Monitoring** - Analytics - Bug History - Data Retention **Crash Data** - Report Generation - Crash Solutions - Analytics **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) - Trend Analysis - Data Visualization **Metrics** - Engagement - Exit Tracking - Retention - Return - Conversions - Engagement Tracking - Uninstall Tracking - Conversion Tracking - Location Tracking - ROI Tracking - Retention Tracking - Visitor Tracking - Behavior Tracking - Revenue Tracking **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Assignment Management - Prioritization **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - API - Audit Trail - Drag & Drop - Projections - Charting - Ticket Management - Monitoring - Status Tracking - Progress Tracking - Workflow Management - Project Time Tracking - Issue Tracking - Configurable Workflow - Collaboration Tools - Agile Methodologies - Customizable Fields - Backlog Management - Real-Time Updates - Single Sign On - Generative AI - Task Scheduling - Activity Tracking - Activity Dashboard - Task Management - Project Management - Project Planning - Feedback Management - Code Repository Integration - Reporting & Statistics - Email Management - Knowledge Base Management - Multiple Projects - Tagging - AI Copilot - File Management - Issue Management - Task Planning - Data Visualization - Bug/Issue Capture - Bug Tracking - Alerts/Notifications - Commenting/Notes - @mentions - Third-Party Integrations - Customizable Templates - Task Progress Tracking - Real-Time Notifications - Access Controls/Permissions **Performance** - Real User Monitoring (RUM) - Performance Metrics **Functionality** - Database Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability - Server Monitoring **Additional Functionality** - Real-Time Data - Email Alerts - Bottleneck Identification - API - Uptime Reporting - Resource Management - Dashboard Creation - Data Import/Export - Baseline Manager - Issue Tracking - Drag & Drop - Reporting/Analytics - Alerts/Notifications - Prioritization - Collaboration Tools - Real-Time Reporting - Application Management - SSL Security - Incident Management - Access Controls/Permissions - Status Tracking - Audit Management - Customizable Reports - Diagnostic Tools - Single Sign On - Workflow Management - AI Copilot - Activity Tracking - Event Logs ## Top TrackJS Alternatives - [Sentry](https://www.g2.com/products/sentry/reviews) - 4.5/5.0 (222 reviews) - [LogRocket](https://www.g2.com/products/logrocket/reviews) - 4.6/5.0 (2,383 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews)