ST
Sam T.
Systems Developer
Mid-Market (51-1000 emp.)
"Great service"
4.5/5
What do you like best about TrackingMore?

TrackingMore provides up to date tracking with good reliablilty at a decent price. It has an excellent API that allowed us to automate our tracking in our ERP system. We were able to significantly reduce the time we spend keeping tracking data up to date and having a more realtime view of shipments arriving thanks to this service. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

No particular downsides - the service works well for our needs. Review collected by and hosted on G2.com.

Response from Cheryl Song of TrackingMore

We're thrilled to hear that you find our tracking service reliable and efficient. Our goal is to provide accurate and up-to-date tracking information to help streamline your shipping process. Thank you for choosing TrackingMore!

Himanshu G.
HG
Himanshu G.
Claims Approver
Small-Business (50 or fewer emp.)
"Minimize your Courier Effort!!"
4.5/5
What do you like best about TrackingMore?

It provides a good software which helps with total gps tracker of our shipment. It helps to modify our shipment details for both the coustomer and the provider. This helps with a lot of required as well as usefull things which is truly needful for any courier service. Overall, this software comes with app a so no need to carry your laptop or pc for use with high satisfaction. Along with this it connects all courier service which helps easy and perfectly to make buisness. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

I didn't find anything that I dislike about this. This app makes my work so effective as well as much easier than earlier This app provides easily control and contact with parcel as well as coustomer which satisfies both of us and get further deals. Review collected by and hosted on G2.com.

Paweł T.
PT
Paweł T.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"A company worth recommending, full professionalism."
5/5
What do you like best about TrackingMore?

Assistance is offered at every possible stage - from initial settings through integration to API. Smoothly and within a few days upon my request, two less popular carriers were added that were previously not supported by the system. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

I have no objections. I can wholeheartedly recommend this company. Review collected by and hosted on G2.com.

Response from Cheryl Song of TrackingMore

We are glad to hear that you found our assistance and integration process helpful. Thank you for recommending us and for sharing the benefits of using Trackingmore for order management automation.

MW
Mike W.
Small-Business (50 or fewer emp.)
"So many options!!!"
5/5
What do you like best about TrackingMore?

Configuring a very versitile software package 'in a app' can be tricky but I lucked out getting Mary on Chat support today. Things we worked on... The Order exceptions and expired orders. Customer and store owner notifications. Intergrating my shippers. Embedding the EDD feature (I love it). Configuring the reporting. And Lastly as I have 2 shipping locations, overseas and local USA that they will look into having 2 EDD's to a website as the USA shipping is 5-7 days the overseas is 12-16.

Mary was extreamy paitiant and knowlegable and understood exactly what I was asking even with bad terminology! Great support on a very nice product!!! Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

The chat support features is awful. Everytime Mary started to message the screen would scroll all the way back to the top... like a yo-yo with me pulling it back down to read the new message. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Amazing tracking app for E-commerce industry"
5/5
What do you like best about TrackingMore?

Timely order updates. Customer support reliable. IU interface of the app is supuurb! A lot of features that you can explore with and customizable tracking page.

Good job Trackingmore Team! Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

So far, none. Everything works great for me. Review collected by and hosted on G2.com.

Response from Cheryl Song of TrackingMore

We're delighted to hear that our app is meeting your needs and that our support team was able to assist you with customization. Thank you for choosing Trackingmore!

EC
Elena C.
Data Analyst
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Tracking All Our Parcels that are On Transit Has Been an Easy Job When Using Trackingmore: Reliable"
5/5
What do you like best about TrackingMore?

TrackingMore provides a wide carrier coverage and one can track packages from almost all shipping companies around the world. This platform allows users to create branded tracking pages and one can share them with your customers. For individual users who only need to track few packages occasionally it has a great option that is a basic tracking feature and it’s a free plan. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

TrackingMore some times its not accurate on the displayed information and it frustrate users who depends on the tracking information of their shipment. The platform displays ads on the website causing users disruption. Review collected by and hosted on G2.com.

PT
Precious T.
Systems Developer
Farming
Small-Business (50 or fewer emp.)
"Effective and Determined Logistical Tracking Solution"
4.5/5
What do you like best about TrackingMore?

The software creates a resonable tracking procedure, where all features are operational and easy for use. Further, the inclusion of other integrating solutions like the GPS is another professional part of this software. The determination to changing the possibilities of losses is also a merit that we obtain from the tool. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

The software makes every tracking process effective, and there are reports and procedures for every transaction. More so, the deployment of a universal communictaions space is also a merit from the tool. Review collected by and hosted on G2.com.

HP
Hussain P.
ICT Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent E-Commerce Solution for Tracking Business Logistics."
4.5/5
What do you like best about TrackingMore?

The developer has created structures that allows the process of tracking all the logistics effective. Further, the features helps users understand where a given parcel is, the delivery date and the costs. More so, the advanced training that the developer issues through the customer support is also a merit. Finally, the integration with the GPS makes the software more sustainable. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

There is a manageable tracking option, that helps companies create a lasting formation, where parcels are always safe and they arrive on time without challenges. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Game changer for e-commerce businesses"
4/5
What do you like best about TrackingMore?

Quite easy to set up in Shopify Store

Sync with Paypal tracking

Provide overall performance through the dashboard with tracking route, status,...

Would say 100/10 for customer service, even for free plan, anytime I get in touch, they will reply almost immediately Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

Sometimes I need to contact support for live update Review collected by and hosted on G2.com.

Response from Cheryl Song of TrackingMore

Thank you for your positive feedback! We're glad to hear that you find Trackingmore easy to set up and that it provides overall performance through the dashboard. We appreciate your kind words about our customer service. We understand the importance of live updates and are working to ensure a seamless experience for you.

Charlo B.
CB
Charlo B.
Small-Business (50 or fewer emp.)
"Great product to help with your tracking needs"
5/5
What do you like best about TrackingMore?

We can get full realtime updates on all of our shipments. It automatically syncs with Shopify and it will tell us if packages are delivered or missed. I also like the upsell feature of the app.

Also their support is awesome and they do not charge you when you are a start up store! Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

There's nothing to dislike, the product is great! Review collected by and hosted on G2.com.