I have been using Tracking more for half of year, and it is a great service! I like their interface and informative. Customer Support is great. Review collected by and hosted on G2.com.
I tried to find something I do not like, but I can't! Review collected by and hosted on G2.com.
The customer support is amazing, they do help you to get to use the app. I had many questions regarding how to use and the support members were so helpful, it is so easy to use the application when I had problems or questions I asked the support team and they showed me how to do it. I use it quite often, my store is dealing with the shipment. They have nice features such as linking PayPal so it can share the tracking information with PayPal and it helps with customer disputes. It was super easy to set up. This app saves me so much time! Review collected by and hosted on G2.com.
Well, this app is really good but if I have to say disliked parts then their design needs to be better. I know they are developing every day but if I need to mention then there are apps out there (I will not be giving names) that have more customizable and better options for design for emails and their tracking page, but the good thing is support team is ready to help you out even with that. But as I say if they have better visuals I would like it even more Review collected by and hosted on G2.com.
Easy to use with great customer service. Review collected by and hosted on G2.com.
Slightly complex invoice and payment receipt downloading. Review collected by and hosted on G2.com.
The beautiful tracking pages are truly stunning and perfectly on brand. I would recommend this app to every brand owner. Fast support. Review collected by and hosted on G2.com.
The translation section could be made a lot easier. Review collected by and hosted on G2.com.
The dropshipping feature is definitely something nice and their prices are competitive. Another part amazing is the ability to share the account across other shopify brands so cool ! Review collected by and hosted on G2.com.
Honestly, I have not a big comparison cause they have been the first ones and I am super happy :) Review collected by and hosted on G2.com.
The ease of managing the application and the live help they provide you instantly Review collected by and hosted on G2.com.
It met my expectations, so I couldn't say anything bad. Review collected by and hosted on G2.com.
Very Good tracking Orders, very reactive support ! Review collected by and hosted on G2.com.
nothing, i do not find something that i disliked Review collected by and hosted on G2.com.
The application is very user friendly and the support provided is super excellent. A special mention for Ashley who certainly earned a new customer just be her unconditional inclination to resolve customer issues. Kudos to her and the rest of theTrackingMore team. Review collected by and hosted on G2.com.
Nothing really for now since I've just started. But it's a great start anyhow. Review collected by and hosted on G2.com.
Very responsive in all customer support chats and pretty responsive with change requests.
Easy to use dashboard and UI.
Pretty good developer documentation (but not always up to date) Review collected by and hosted on G2.com.
The API can be inconsistent, examples:
- no value represented sometimes with an empty string and sometimes with null
- numbers sometimes in a string and sometimes not
- ip address for webhooks in docs does not match what gets forwarded to us
- example webhook response in the app shows only the data when really it arrives in an envelope
- spelling mistakes, ie. "invaild format"
- obviously invalid format for awb number like "000-00000000" returns "The awb airline does not support yet" - and unclear wording at times, like " The awb airline does not support yet" i think means they don't support this airline ,but the wording almost sounds like the awb is not supported by the airline?? but I know the airline is not supported because the prefix requested is not listed of supported airlines.
- ...and other small things
Sometimes in chat the answers are high level when you need details, but they are good at following up in email. Review collected by and hosted on G2.com.
We appreciate your feedback and apologize for any inconsistencies you have experienced with our API. We are constantly working to improve our documentation and address any issues with our platform. Your input is valuable to us and we will strive to make the necessary improvements.
If you can, could you please contact our product marketer, Cheryl, via LinkedIn? We aim to fix all these issues while maintaining regular communications. Hopefully, we can improve your experience and make using our AWB tracking API a breeze for you.
"TRACKINGMORE" is a Multi-carrier Shipment Tracking API. It connects approx more than 1000 tracking partner on a single platform. Trackingmore is a workplace for stressfree tracking of shipment. It gives an accurate data of every single detail about the shipment with a cheaper deals. Due to its special features, I often use tracking more for any need. Review collected by and hosted on G2.com.
As of my past few years experience, i found almost nothing to dislike about trackingmore. Even the customer service if fast enough to solve any issue. Review collected by and hosted on G2.com.
We're glad to hear that you find TrackingMore to be a stress-free and cost-effective solution for your shipment tracking. Thank you for sharing your experience with us!