--- title: TrackingMore Reviews meta\_title: 'TrackingMore Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 69 reviews by the users' company size, role or industry to find out how TrackingMore works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 69 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### TrackingMore Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **excellent customer support** of TrackingMore, enhancing their overall experience with the service. [(16 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761643&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of TrackingMore, highlighting quick setup and helpful customer support. [(15 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761932&qs=pros-and-cons#reviews) Users value the **tracking efficiency** of TrackingMore, enjoying seamless multi-carrier tracking and quick, accurate updates. [(10 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761503&qs=pros-and-cons#reviews) Users highlight the **exceptional customer service** of TrackingMore, noting their quick responses and practical solutions. [(7 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761463&qs=pros-and-cons#reviews) Users value the **exceptional customer support** of TrackingMore, appreciating their quick and helpful assistance whenever needed. [(6 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761921&qs=pros-and-cons#reviews) Users find the **pricing structure expensive** , making it less accessible for smaller projects and quick testing. [(3 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2412880&qs=pros-and-cons#reviews) Users find the **UX improvement** necessary, citing the mobile interface and design as challenging and less intuitive. [(3 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2109074&qs=pros-and-cons#reviews) Users find **difficult usability** in TrackingMore, especially in the mobile interface and translation section. [(2 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2372256&qs=pros-and-cons#reviews) Users find **limited customization** options in TrackingMore, affecting their ability to tailor notifications and app themes. [(2 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2079051&qs=pros-and-cons#reviews) Users find the **limited functionality** of TrackingMore problematic, affecting the overall effectiveness and user experience. [(2 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761627&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of TrackingMore ##### 1. Customer Support Users commend the **excellent customer support** of TrackingMore, enhancing their overall experience with the service. [ See 16 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761643&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew H.") AH Andrew H. Small-Business (50 or fewer emp.) 5.0/5 "Easy Setup, Great Support, and Reasonably Priced" What do you like about TrackingMore? easy to use and setup, good customer support, reasonablky priced. \*\*\*\*\* SM Sergei M. Small-Business (50 or fewer emp.) 5.0/5 "Positive experience" What do you like about TrackingMore? My experience with TrackingMore is short, but problem-free. Support is fast and always willing to help. They offered me a payment option that suited ##### 2. Ease of Use Users appreciate the **ease of use** of TrackingMore, highlighting quick setup and helpful customer support. [ See 15 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761932&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew H.") AH Andrew H. Small-Business (50 or fewer emp.) 5.0/5 "Easy Setup, Great Support, and Reasonably Priced" What do you like about TrackingMore? easy to use and setup, good customer support, reasonablky priced. \*\*\*\*\* ![Mohammed Faizan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Faizan A.") MA Mohammed Faizan A. Small-Business (50 or fewer emp.) 5.0/5 "Happy user of TrackingMore" What do you like about TrackingMore? It is very insightful and easy to use for anyone. ##### 3. Tracking Efficiency Users value the **tracking efficiency** of TrackingMore, enjoying seamless multi-carrier tracking and quick, accurate updates. [ See 10 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761503&qs=pros-and-cons#reviews) See Related User Reviews ![Andrés A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrés A.") AA Andrés A. 5.0/5 "Seamless Multi-Carrier Tracking, But Pricey for Small Projects" What do you like about TrackingMore? I like TrackingMore's automatic carrier detection and its wide coverage of over 1,300 carriers, which made testing multi-carrier tracking feel seamles ![BookZone M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BookZone M.") BM BookZone M. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Tracking Updates and Seamless AI Integration" What do you like about TrackingMore? It's simple to update tracking details, and the integration with Moose Desk's tracking link allows customers to track their orders through AI. ##### 4. Customer Satisfaction Users highlight the **exceptional customer service** of TrackingMore, noting their quick responses and practical solutions. [ See 7 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761463&qs=pros-and-cons#reviews) See Related User Reviews ![Gerome B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerome B.") GB Gerome B. Enterprise (\> 1000 emp.) 5.0/5 "Excellent customer service." What do you like about TrackingMore? Easy to use with great customer service. ![Aadesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aadesh K.") AK Aadesh K. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding First Support Experience" What do you like about TrackingMore? Great customer service for 1st contact of support. I haven't used the platform yet but the 1st contact of point is working great ##### 5. Helpful Users value the **exceptional customer support** of TrackingMore, appreciating their quick and helpful assistance whenever needed. [ See 6 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761921&qs=pros-and-cons#reviews) See Related User Reviews SM Sergei M. Small-Business (50 or fewer emp.) 5.0/5 "Positive experience" What do you like about TrackingMore? My experience with TrackingMore is short, but problem-free. Support is fast and always willing to help. They offered me a payment option that suited ![Guilherme M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guilherme M.") GM Guilherme M. Mid-Market (51-1000 emp.) 5.0/5 "Amazing Customer Support That’s Always There When You Need It" What do you like about TrackingMore? Their customer support is amazing and always there when you need them. ### 5 Cons or Disadvantages of TrackingMore ##### 1. Expensive Users find the **pricing structure expensive** , making it less accessible for smaller projects and quick testing. [ See 3 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2412880&qs=pros-and-cons#reviews) See Related User Reviews ![Andrés A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrés A.") AA Andrés A. 5.0/5 "Seamless Multi-Carrier Tracking, But Pricey for Small Projects" What do you dislike about TrackingMore? The main thing that didn’t work well for me was that launching even a minimal viable prototype (MVP) ends up costing more than expected due to the sub SM Sergei M. Small-Business (50 or fewer emp.) 5.0/5 "Positive experience" What do you dislike about TrackingMore? At the moment I like my work experience. I'd like more pricing options, as the pricing options that support API functionality start at PRO. ##### 2. UX Improvement Users find the **UX improvement** necessary, citing the mobile interface and design as challenging and less intuitive. [ See 3 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2109074&qs=pros-and-cons#reviews) See Related User Reviews ![Aadesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aadesh K.") AK Aadesh K. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding First Support Experience" What do you dislike about TrackingMore? The mobile interface is not user friendly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best Trackingpages in the market." What do you dislike about TrackingMore? The translation section could be made a lot easier. ##### 3. Difficult Usability Users find **difficult usability** in TrackingMore, especially in the mobile interface and translation section. [ See 2 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2372256&qs=pros-and-cons#reviews) See Related User Reviews ![Aadesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aadesh K.") AK Aadesh K. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding First Support Experience" What do you dislike about TrackingMore? The mobile interface is not user friendly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best Trackingpages in the market." What do you dislike about TrackingMore? The translation section could be made a lot easier. ##### 4. Limited Customization Users find **limited customization** options in TrackingMore, affecting their ability to tailor notifications and app themes. [ See 2 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2079051&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Real-Time Package Updates Keep Me Informed" What do you dislike about TrackingMore? There is not customs flows that can be made, which gives for more freedom on what kind of notifications and trigger I want. ![yiling w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "yiling w.") YW yiling w. Mid-Market (51-1000 emp.) 5.0/5 "the functions are in line with the requirements of our, charge is reasonable, recommend to everyone." What do you dislike about TrackingMore? the app theme can not customize. and the notifications ##### 5. Limited Functionality Users find the **limited functionality** of TrackingMore problematic, affecting the overall effectiveness and user experience. [ See 2 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761627&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 4.0/5 "Clear UI and Good Customer Support; sometimes Details are Lacking" What do you dislike about TrackingMore? The API can be inconsistent, examples: - no value represented sometimes with an empty string and sometimes with null - numbers sometimes in a string KD Kirk D. Small-Business (50 or fewer emp.) 4.0/5 "Hit or miss on system working, but best option on market" What do you dislike about TrackingMore? The new user interface hides key functionality that the old user interface made easy to access. Also, sometimes the tracking numbers are listed as bei ## Top-Rated Alternatives [ ![AfterShip](https://images.g2crowd.com/uploads/product/hd_favicon/706f119421141e38aa63c9b8149eff41/aftership.svg "AfterShip") AfterShip 4.7/5(311) ](https://www.g2.com/products/aftership/reviews) [ ![Descartes MacroPoint](https://images.g2crowd.com/uploads/product/hd_favicon/28bb2e7077d84307d9fe6e000744eddc/descartes-macropoint.svg "Descartes MacroPoint") Descartes MacroPoint 4.7/5(893) ](https://www.g2.com/products/descartes-macropoint/reviews) [ ![project44](https://images.g2crowd.com/uploads/product/hd_favicon/74ab93f87023e3593ca1f89220b6cdf5/project44.svg "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ View All Alternatives ](https://www.g2.com/products/trackingmore/competitors/alternatives) ![Joohi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joohi K.") JK Joohi K. Marketing Associate Marketing and Advertising Small-Business (50 or fewer emp.) 10/18/2024 "EASIER, CHEAPER & STABLE ANALYSIS!!" 4.5/5 What do you like best about TrackingMore? "TRACKINGMORE" is a Multi-carrier Shipment Tracking API. It connects approx more than 1000 tracking partner on a single platform. Trackingmore is a workplace for stressfree tracking of shipment. It gives an accurate data of every single detail about the shipment with a cheaper deals. Due to its special features, I often use tracking more for any need. Review collected by and hosted on G2.com. What do you dislike about TrackingMore? As of my past few years experience, i found almost nothing to dislike about trackingmore. Even the customer service if fast enough to solve any issue. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Trackingmore is beneficial for multi level tracking of shipment. It provides a cheaper deals than any other software. It comes with windows as well as Android software which makes it easy to use. Increases the API rate limit upto 100 QPS with low latency. Everything is encrypted, therefore no privacy violation. Review collected by and hosted on G2.com. Show More Response from Cheryl Song of TrackingMore [Editedit](https://www.g2.com/survey_responses/trackingmore-review-10385901/official_response/edit) We're glad to hear that you find TrackingMore to be a stress-free and cost-effective solution for your shipment tracking. Thank you for sharing your experience with us! 11/17/2024 Validated ReviewerSource: Organic SH Samson H. Co-Founder Small-Business (50 or fewer emp.) 10/15/2024 "We recommend Trackingmore" 5/5 What do you like best about TrackingMore? What we love most about Trackingmore is its ability to provide real-time tracking information to our customers directly through our Shopify store. The integration is seamless and it supports a large number of carriers, which is convenient for managing multiple international deliveries. The interface is easy to use, and the automation of notifications significantly reduces our workload. Review collected by and hosted on G2.com. What do you dislike about TrackingMore? What could be improved is the update time for the status of certain carriers. Additionally, it would be useful to have more flexibility in customizing the notifications sent to clients, to better adapt the message to our graphic charter. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? This helps us provide our customers with an accurate package tracking page. It reassures our customers and allows us to easily send information to them. They appreciate the fact that the application is well integrated into our site and that they don't have to go to another site to track their package. Review collected by and hosted on G2.com. Show More Response from Cheryl Song of TrackingMore [Editedit](https://www.g2.com/survey_responses/trackingmore-review-10373588/official_response/edit) Thank you very much for your feedback and for recommending TrackingMore! We are delighted to know that you appreciate the real-time tracking information, seamless integration with Shopify, and support for multiple carriers. It's great to see that our user-friendly interface and notification automation have helped simplify your operations. We understand your concerns regarding update times for certain carriers and the flexibility of notification customization. We are continuously working to improve our platform and will pass your feedback to our development team. Thank you for helping us make TrackingMore even better for all users! Validated ReviewerIncentivizedSource: Seller inviteAI Translated TI Tasha's Top Frames i. Director/ Partner Small-Business (50 or fewer emp.) 11/5/2024 "Very happy with service so far" 5/5 What do you like best about TrackingMore? I like how simple it is to implement with our business. It provides quick, detailed tracking information to our customers with linking to handoff deliveries, all while integrating seamlessly in our store. We have roughy 250+ orders a months so it's being used several times every day, and is very easy to use. We have yet to contact customer support for anything, but so far, TrackingMore seems to be well taken care of. Review collected by and hosted on G2.com. What do you dislike about TrackingMore? We haven't found anything we don't like yet and we plan to use TrackingMore for the foreseeable future. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Customers want an easy to use tracking software for our store Review collected by and hosted on G2.com. Show More Response from Cheryl Song of TrackingMore [Editedit](https://www.g2.com/survey_responses/trackingmore-review-10457978/official_response/edit) We're thrilled to hear that you are happy with our service and that it has been easy to implement with your business. Providing quick and detailed tracking information to your customers is our top priority, and we're glad to hear that it has been seamless for you. Thank you for choosing TrackingMore! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jakub O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jakub O.") JO Jakub O. Software architect / senior programmer Small-Business (50 or fewer emp.) 9/27/2024 "A very useful and functional tool for tracking packages with many carriers. It met my expectations." 4/5 What do you like best about TrackingMore? Simple implementation and integration of package status tracking via eg. API (you can you also webhooks). Clear administration with lots of extra options (custom tracking page, notifications, analytics, API monitoring, etc.). Fast and helpful customer support, with which I have already solved a lot of things, e.g. even adding or modifying carrier tracking. After picking up the initial issues with some carriers, it now works without a hitch when using parcel tracking on a daily basis. Review collected by and hosted on G2.com. What do you dislike about TrackingMore? \* It is not possible to track the status of the ticket on the website if it is forwarded to the IT department, and I had to remind myself sometimes. \* Some carriers do not have filled a tracking URL to their website or they only link to the homepage or a page where we have to fill in the package number again (gls-cz, toptrans, raben-group). \* Can't get the full URL to track the package directly from the carrier via the API (I have to piece it together). \* Or it is also not possible to obtain the required localized version of the URL, e.g. automatically according to the country of delivery or preferably based on a parameter in the URL (e.g. &lang=en) and obtain e.g. this localized URL (https://www.dpdgroup.com/cz/mydpd/my -parcels/incoming?parcelNumber=23755010161877&lang=en) Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Get updated tracking status of packages and carrier tracking URL to our ERP and also to our e-shops website for customers. Mainly for packgages numbers from our dropshipment partners =\> packages are not created by our system / under our contract and therefore we do not have access to their status. Review collected by and hosted on G2.com. Show More Response from Cheryl Song of TrackingMore [Editedit](https://www.g2.com/survey_responses/trackingmore-review-10311699/official_response/edit) Hi Jakub, thank you for your detailed feedback! We're pleased to hear that our API and customer support have been helpful to you. We appreciate your insights regarding ticket tracking visibility and carrier URL localization. As for the ticket tracking visibility, we're now using Canny. You can submit a feature request here: https://trackingmore.canny.io/. As for the carrier URL localization, TrackingMore's dev team is currently working on providing multi-language translation. This might differ from what you want, but it can also help offer localized experiences to end customers. If you want to prioritize your feature request, don't hesitate to contact our team using the Contact Us form: https://www.trackingmore.com/contact-sales. Or, please get in touch with me (Cheryl Song - Product Marketer @TrackingMore) via LinkedIn or email so that we can develop a better understanding of your needs. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 9/12/2024 "Reliable and Efficient Courier Tracking!" 5/5 What do you like best about TrackingMore? TrackingMore provides a seamless tracking experience across multiple couriers worldwide. The real-time updates are accurate, and the interface is easy to navigate. It's convenient for managing both personal and business shipments in one place. Their global tracking coverage is impressive, saving time and reducing stress. Review collected by and hosted on G2.com. What do you dislike about TrackingMore? There’s very little to dislike, but occasionally, tracking updates may take longer to appear for certain couriers. However, it’s a minor issue considering the overall efficiency. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? TrackingMore simplifies the hassle of tracking shipments from multiple couriers by consolidating all tracking data into one platform. This eliminates the need to visit various courier websites, saving time and effort. It also provides accurate, real-time updates, which enhances visibility and control over deliveries, benefiting both personal and business shipments. The ability to track global shipments in one place reduces stress and ensures that I stay informed at every step of the delivery process. Review collected by and hosted on G2.com. Show More Response from Cheryl Song of TrackingMore [Editedit](https://www.g2.com/survey_responses/trackingmore-review-10243684/official_response/edit) Thank you so much for your positive feedback and for taking the time to share your experience with TrackingMore! We're thrilled to hear that you appreciate our seamless tracking experience, global coverage, and user-friendly interface. It's our mission to provide reliable and efficient solutions that simplify the shipment management process for business use. Regarding the delay in tracking updates for certain couriers, please communicate the delays with our customer service reps in time so that we can take a look. As for some top carriers, you may connect your accounts so our system can increase your tracking update fetch frequency. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ali K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali K.") AK Ali K. Product Manager - US market Mid-Market (51-1000 emp.) 9/27/2024 "Trackingmore is good additional to track orders in ShopWare and Shopify" 5/5 What do you like best about TrackingMore? It tracks all packages and gives a you report and show you delivery confirmations. In our ShopWare, we didn't have the capablities to confirm the order shipment so we are using the trackingmore to send order confirmations. This works really well and we can track all orders whether a customer received it or not. Review collected by and hosted on G2.com. What do you dislike about TrackingMore? Its easy to use and easy to implement. The customer support is great and can help with answering any questions. Overall, I don't have anything to dislike about the Trackingmore solution. It works and provide delivery confirmation and delivery status for the orders. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? In ShopWare, we don't have order confirmation so we are using the trackingmore to provide tracking delivery confirmation for our orders. So far it works great! Review collected by and hosted on G2.com. Show More Response from Cheryl Song of TrackingMore [Editedit](https://www.g2.com/survey_responses/trackingmore-review-10312671/official_response/edit) Hi Ali, we're glad to learn that you're satisfied with TrackingMore. Indeed, e-commerce platforms like ShopWare doesn't provide order tracking capabilities, and with TrackingMore, you can easily automate shipment tracking and send notifications to inform customers. Validated ReviewerIncentivizedSource: Seller invite ![Jared M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared M.") JM Jared M. Vice President Strategy Small-Business (50 or fewer emp.) 12/19/2024 "Great tool for our needs" 4.5/5 What do you like best about TrackingMore? Helps us pass tracking information to our customers automatically Review collected by and hosted on G2.com. What do you dislike about TrackingMore? Once set up, does the trick! All of our tracking data is set. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Sending tracking information to our customers for their shipments Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KD Kirk D. Operations Manager Small-Business (50 or fewer emp.) 9/23/2024 "Hit or miss on system working, but best option on market" 4/5 What do you like best about TrackingMore? It's great to be able to check on the tracking events in bulk for shipments that we have sent and then export this history for resolving potential customer issues in the future. Review collected by and hosted on G2.com. What do you dislike about TrackingMore? The new user interface hides key functionality that the old user interface made easy to access. Also, sometimes the tracking numbers are listed as being invalid but they are truly correct and linked to the appropriate shipping partner, which sometimes requires Trackingmore staff to resolve. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Trackingmore helps us determine which customers are not receiving packages and keep a record of why the packages were not delivered to them. Review collected by and hosted on G2.com. Show More Response from Cheryl Song of TrackingMore [Editedit](https://www.g2.com/survey_responses/trackingmore-review-10291574/official_response/edit) Thank you, Kirk, for your feedback and for sharing your experience with TrackingMore. We're glad to hear that our bulk tracking and export features are valuable for your operations. We appreciate your comments on the new interface and tracking validation. Our team is continually refining these aspects to enhance usability and accuracy. We’re committed to making improvements and ensuring a seamless experience for you. Thanks for your support and for choosing TrackingMore! Validated ReviewerIncentivizedSource: Seller invite ![Aroena A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aroena A.") AA Aroena A. Eigenaar Small-Business (50 or fewer emp.) 10/1/2024 "Easy to use API" 4.5/5 What do you like best about TrackingMore? A really easy to use API with 100% up time Review collected by and hosted on G2.com. What do you dislike about TrackingMore? Maybe some more options to refresh a tracking through the API. Maybe it already exists, but i don't know how. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? We can track return parcels so we know what parcels we have already received at our place Review collected by and hosted on G2.com. Show More Response from Cheryl Song of TrackingMore [Editedit](https://www.g2.com/survey_responses/trackingmore-review-10243398/official_response/edit) Hi Aroena, thanks for your feedback. We're happy to learn that you find our tracking API easy to use. To refresh a tracking through TrackingMore's API, you may take advantage of the "Update a tracking by ID" endpoint. I've added a link below for you. Please note that we offer 24/7 customer service. If you have any questions, please feel free to contact us :-) [See how TrackingMore improved](https://www.trackingmore.com/docs/trackingmore/ed1ad3cfa2fdf-update-a-tracking-by-id) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Donna L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donna L.") DL Donna L. Team Lead Small-Business (50 or fewer emp.) 7/2/2024 "Top Notch Customer Service and Global Tracking Services" 4.5/5 What do you like best about TrackingMore? What I appreciate most about Trackingmore is the speed and friendliness of their customer support. When I encountered an issue with my account, they resolved it immediately. The app is easy to navigate, and I also enjoy the user interface design. It's user-friendly for all e-commerce businesses. Highly recommended! Review collected by and hosted on G2.com. What do you dislike about TrackingMore? Timely updates and order synchronization are crucial for earning my customers' trust. I hope they can enhance the synchronization of order updates from the courier API. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Maintaining communication with my customers through order updates and notifications. Review collected by and hosted on G2.com. Show More Response from Cheryl Song of TrackingMore [Editedit](https://www.g2.com/survey_responses/trackingmore-review-9858144/official_response/edit) Thank you for your positive feedback! We are glad to hear that you find our customer support and user interface to be top-notch. We understand the importance of timely updates and order synchronization, and we are continuously working to enhance this aspect of our service. Current UserValidated ReviewerSource: Organic ##### Categories on G2 [Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility)[Package Tracking](https://www.g2.com/categories/package-tracking) ##### Explore More [Top-rated customer relationship management software for mid-size businesses](https://www.g2.com/discussions/top-rated-customer-relationship-management-software-for-mid-size-businesses)[Top-rated catalog management software for B2B sales](https://www.g2.com/discussions/top-rated-catalog-management-software-for-b2b-sales)[Best platform for mobile-friendly online sales](https://www.g2.com/discussions/best-platform-for-mobile-friendly-online-sales) [What's the best EDI platform for mid-sized enterprises](https://www.g2.com/discussions/what-s-the-best-edi-platform-for-mid-sized-enterprises)[Top session replay platform for analyzing customer behavior on my website](https://www.g2.com/discussions/top-session-replay-platform-for-analyzing-customer-behavior-on-my-website)[Pros and Cons Details](https://www.g2.com/products/trackingmore/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)