--- title: TrackingMore Reviews meta\_title: 'TrackingMore Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 69 reviews by the users' company size, role or industry to find out how TrackingMore works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 69 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### TrackingMore Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **excellent customer support** of TrackingMore, enhancing their overall experience with the service. [(16 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761643&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of TrackingMore, highlighting quick setup and helpful customer support. [(15 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761932&qs=pros-and-cons#reviews) Users value the **tracking efficiency** of TrackingMore, enjoying seamless multi-carrier tracking and quick, accurate updates. [(10 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761503&qs=pros-and-cons#reviews) Users highlight the **exceptional customer service** of TrackingMore, noting their quick responses and practical solutions. [(7 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761463&qs=pros-and-cons#reviews) Users value the **exceptional customer support** of TrackingMore, appreciating their quick and helpful assistance whenever needed. [(6 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761921&qs=pros-and-cons#reviews) Users find the **pricing structure expensive** , making it less accessible for smaller projects and quick testing. [(3 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2412880&qs=pros-and-cons#reviews) Users find the **UX improvement** necessary, citing the mobile interface and design as challenging and less intuitive. [(3 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2109074&qs=pros-and-cons#reviews) Users find **difficult usability** in TrackingMore, especially in the mobile interface and translation section. [(2 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2372256&qs=pros-and-cons#reviews) Users find **limited customization** options in TrackingMore, affecting their ability to tailor notifications and app themes. [(2 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2079051&qs=pros-and-cons#reviews) Users find the **limited functionality** of TrackingMore problematic, affecting the overall effectiveness and user experience. [(2 mentions)](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761627&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of TrackingMore ##### 1. Customer Support Users commend the **excellent customer support** of TrackingMore, enhancing their overall experience with the service. [ See 16 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761643&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew H.") AH Andrew H. Small-Business (50 or fewer emp.) 5.0/5 "Easy Setup, Great Support, and Reasonably Priced" What do you like about TrackingMore? easy to use and setup, good customer support, reasonablky priced. \*\*\*\*\* SM Sergei M. Small-Business (50 or fewer emp.) 5.0/5 "Positive experience" What do you like about TrackingMore? My experience with TrackingMore is short, but problem-free. Support is fast and always willing to help. They offered me a payment option that suited ##### 2. Ease of Use Users appreciate the **ease of use** of TrackingMore, highlighting quick setup and helpful customer support. [ See 15 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761932&qs=pros-and-cons#reviews) See Related User Reviews ![Andrew H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew H.") AH Andrew H. Small-Business (50 or fewer emp.) 5.0/5 "Easy Setup, Great Support, and Reasonably Priced" What do you like about TrackingMore? easy to use and setup, good customer support, reasonablky priced. \*\*\*\*\* ![Mohammed Faizan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Faizan A.") MA Mohammed Faizan A. Small-Business (50 or fewer emp.) 5.0/5 "Happy user of TrackingMore" What do you like about TrackingMore? It is very insightful and easy to use for anyone. ##### 3. Tracking Efficiency Users value the **tracking efficiency** of TrackingMore, enjoying seamless multi-carrier tracking and quick, accurate updates. [ See 10 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761503&qs=pros-and-cons#reviews) See Related User Reviews ![Andrés A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrés A.") AA Andrés A. 5.0/5 "Seamless Multi-Carrier Tracking, But Pricey for Small Projects" What do you like about TrackingMore? I like TrackingMore's automatic carrier detection and its wide coverage of over 1,300 carriers, which made testing multi-carrier tracking feel seamles ![BookZone M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BookZone M.") BM BookZone M. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Tracking Updates and Seamless AI Integration" What do you like about TrackingMore? It's simple to update tracking details, and the integration with Moose Desk's tracking link allows customers to track their orders through AI. ##### 4. Customer Satisfaction Users highlight the **exceptional customer service** of TrackingMore, noting their quick responses and practical solutions. [ See 7 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761463&qs=pros-and-cons#reviews) See Related User Reviews ![Gerome B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerome B.") GB Gerome B. Enterprise (\> 1000 emp.) 5.0/5 "Excellent customer service." What do you like about TrackingMore? Easy to use with great customer service. ![Aadesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aadesh K.") AK Aadesh K. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding First Support Experience" What do you like about TrackingMore? Great customer service for 1st contact of support. I haven't used the platform yet but the 1st contact of point is working great ##### 5. Helpful Users value the **exceptional customer support** of TrackingMore, appreciating their quick and helpful assistance whenever needed. [ See 6 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761921&qs=pros-and-cons#reviews) See Related User Reviews SM Sergei M. Small-Business (50 or fewer emp.) 5.0/5 "Positive experience" What do you like about TrackingMore? My experience with TrackingMore is short, but problem-free. Support is fast and always willing to help. They offered me a payment option that suited ![Guilherme M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guilherme M.") GM Guilherme M. Mid-Market (51-1000 emp.) 5.0/5 "Amazing Customer Support That’s Always There When You Need It" What do you like about TrackingMore? Their customer support is amazing and always there when you need them. ### 5 Cons or Disadvantages of TrackingMore ##### 1. Expensive Users find the **pricing structure expensive** , making it less accessible for smaller projects and quick testing. [ See 3 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2412880&qs=pros-and-cons#reviews) See Related User Reviews ![Andrés A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrés A.") AA Andrés A. 5.0/5 "Seamless Multi-Carrier Tracking, But Pricey for Small Projects" What do you dislike about TrackingMore? The main thing that didn’t work well for me was that launching even a minimal viable prototype (MVP) ends up costing more than expected due to the sub SM Sergei M. Small-Business (50 or fewer emp.) 5.0/5 "Positive experience" What do you dislike about TrackingMore? At the moment I like my work experience. I'd like more pricing options, as the pricing options that support API functionality start at PRO. ##### 2. UX Improvement Users find the **UX improvement** necessary, citing the mobile interface and design as challenging and less intuitive. [ See 3 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2109074&qs=pros-and-cons#reviews) See Related User Reviews ![Aadesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aadesh K.") AK Aadesh K. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding First Support Experience" What do you dislike about TrackingMore? The mobile interface is not user friendly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best Trackingpages in the market." What do you dislike about TrackingMore? The translation section could be made a lot easier. ##### 3. Difficult Usability Users find **difficult usability** in TrackingMore, especially in the mobile interface and translation section. [ See 2 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2372256&qs=pros-and-cons#reviews) See Related User Reviews ![Aadesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aadesh K.") AK Aadesh K. Small-Business (50 or fewer emp.) 4.0/5 "Outstanding First Support Experience" What do you dislike about TrackingMore? The mobile interface is not user friendly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best Trackingpages in the market." What do you dislike about TrackingMore? The translation section could be made a lot easier. ##### 4. Limited Customization Users find **limited customization** options in TrackingMore, affecting their ability to tailor notifications and app themes. [ See 2 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=2079051&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Real-Time Package Updates Keep Me Informed" What do you dislike about TrackingMore? There is not customs flows that can be made, which gives for more freedom on what kind of notifications and trigger I want. ![yiling w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "yiling w.") YW yiling w. Mid-Market (51-1000 emp.) 5.0/5 "the functions are in line with the requirements of our, charge is reasonable, recommend to everyone." What do you dislike about TrackingMore? the app theme can not customize. and the notifications ##### 5. Limited Functionality Users find the **limited functionality** of TrackingMore problematic, affecting the overall effectiveness and user experience. [ See 2 mentions ](https://www.g2.com/products/trackingmore/reviews?filters%5Bsentiment_snippet%5D=1761627&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 4.0/5 "Clear UI and Good Customer Support; sometimes Details are Lacking" What do you dislike about TrackingMore? The API can be inconsistent, examples: - no value represented sometimes with an empty string and sometimes with null - numbers sometimes in a string KD Kirk D. Small-Business (50 or fewer emp.) 4.0/5 "Hit or miss on system working, but best option on market" What do you dislike about TrackingMore? The new user interface hides key functionality that the old user interface made easy to access. Also, sometimes the tracking numbers are listed as bei ## Top-Rated Alternatives [ ![AfterShip](https://images.g2crowd.com/uploads/product/hd_favicon/706f119421141e38aa63c9b8149eff41/aftership.svg "AfterShip") AfterShip 4.7/5(311) ](https://www.g2.com/products/aftership/reviews) [ ![Descartes MacroPoint](https://images.g2crowd.com/uploads/product/hd_favicon/28bb2e7077d84307d9fe6e000744eddc/descartes-macropoint.svg "Descartes MacroPoint") Descartes MacroPoint 4.7/5(893) ](https://www.g2.com/products/descartes-macropoint/reviews) [ ![project44](https://images.g2crowd.com/uploads/product/hd_favicon/74ab93f87023e3593ca1f89220b6cdf5/project44.svg "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ View All Alternatives ](https://www.g2.com/products/trackingmore/competitors/alternatives) ![Aadesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aadesh K.") AK Aadesh K. Dev Small-Business (50 or fewer emp.) 12/23/2025 "Outstanding First Support Experience" 4/5 What do you like best about TrackingMore? Great customer service for 1st contact of support. I haven't used the platform yet but the 1st contact of point is working great Review collected by and hosted on G2.com. What do you dislike about TrackingMore? The mobile interface is not user friendly Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Tracking packages from multiple service providers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AB Alexander B. Administrator Small-Business (50 or fewer emp.) 10/11/2025 "Great service!" 5/5 What do you like best about TrackingMore? I have been using Tracking more for half of year, and it is a great service! I like their interface and informative. Customer Support is great. Review collected by and hosted on G2.com. What do you dislike about TrackingMore? I tried to find something I do not like, but I can't! Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Trackingmore helped me to track parcels of my clients. It is expensive for my business, but if I would choose anything from the market, it is twice cheaper than what I found before. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Caner B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caner B.") CB Caner B. Owner Small-Business (50 or fewer emp.) 2/10/2025 "Really Amazing App" 4.5/5 What do you like best about TrackingMore? The customer support is amazing, they do help you to get to use the app. I had many questions regarding how to use and the support members were so helpful, it is so easy to use the application when I had problems or questions I asked the support team and they showed me how to do it. I use it quite often, my store is dealing with the shipment. They have nice features such as linking PayPal so it can share the tracking information with PayPal and it helps with customer disputes. It was super easy to set up. This app saves me so much time! Review collected by and hosted on G2.com. What do you dislike about TrackingMore? Well, this app is really good but if I have to say disliked parts then their design needs to be better. I know they are developing every day but if I need to mention then there are apps out there (I will not be giving names) that have more customizable and better options for design for emails and their tracking page, but the good thing is support team is ready to help you out even with that. But as I say if they have better visuals I would like it even more Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? I love to see where my package is and letting my customers know information regarding to their packages so it is a really nice option for my customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Gerome B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerome B.") GB Gerome B. Geneticist Enterprise (\> 1000 emp.) 12/25/2025 "Excellent customer service." 5/5 What do you like best about TrackingMore? Easy to use with great customer service. Review collected by and hosted on G2.com. What do you dislike about TrackingMore? Slightly complex invoice and payment receipt downloading. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Research - we use this to track the delivery of samples. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/10/2025 "Best Trackingpages in the market." 5/5 What do you like best about TrackingMore? The beautiful tracking pages are truly stunning and perfectly on brand. I would recommend this app to every brand owner. Fast support. Review collected by and hosted on G2.com. What do you dislike about TrackingMore? The translation section could be made a lot easier. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? TrackingMore provides a custom tracking page experience that aligns with our brand identity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/1/2025 "They are fast, reliable, and it just works !" 5/5 What do you like best about TrackingMore? The dropshipping feature is definitely something nice and their prices are competitive. Another part amazing is the ability to share the account across other shopify brands so cool ! Review collected by and hosted on G2.com. What do you dislike about TrackingMore? Honestly, I have not a big comparison cause they have been the first ones and I am super happy :) Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Clients know where the product is and see it as a legit business :) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 9/15/2025 "100% RECOMMENDED" 5/5 What do you like best about TrackingMore? The ease of managing the application and the live help they provide you instantly Review collected by and hosted on G2.com. What do you dislike about TrackingMore? It met my expectations, so I couldn't say anything bad. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? The ease of tracking Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vincent M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vincent M.") VM Vincent M. CEO Ecommerce Small-Business (50 or fewer emp.) 9/8/2025 "Perfect" 5/5 What do you like best about TrackingMore? Very Good tracking Orders, very reactive support ! Review collected by and hosted on G2.com. What do you dislike about TrackingMore? nothing, i do not find something that i disliked Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Help to tracks orders, to hide some information as chinese adress for instance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BB Bireen B. Business Owner Small-Business (50 or fewer emp.) 12/13/2024 "The best app for tracking and an excellent support team." 5/5 What do you like best about TrackingMore? The application is very user friendly and the support provided is super excellent. A special mention for Ashley who certainly earned a new customer just be her unconditional inclination to resolve customer issues. Kudos to her and the rest of theTrackingMore team. Review collected by and hosted on G2.com. What do you dislike about TrackingMore? Nothing really for now since I've just started. But it's a great start anyhow. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? Since I'm just starting my online store, the features that TrackingMore offers are far more in the trial plan and all the paid plans compared to any other service provider. And every paid plan is worth its penny with the amount features they offer. Trust me because I'vw taken 4 months just to study and understand the nuances of opening an online store and TrackingMore has checked all the right boxes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") TL Verified User in Logistics and Supply Chain Small-Business (50 or fewer emp.) 10/30/2024 "Clear UI and Good Customer Support; sometimes Details are Lacking" 4/5 What do you like best about TrackingMore? Very responsive in all customer support chats and pretty responsive with change requests. Easy to use dashboard and UI. Pretty good developer documentation (but not always up to date) Review collected by and hosted on G2.com. What do you dislike about TrackingMore? The API can be inconsistent, examples: - no value represented sometimes with an empty string and sometimes with null - numbers sometimes in a string and sometimes not - ip address for webhooks in docs does not match what gets forwarded to us - example webhook response in the app shows only the data when really it arrives in an envelope - spelling mistakes, ie. "invaild format" - obviously invalid format for awb number like "000-00000000" returns "The awb airline does not support yet" - and unclear wording at times, like " The awb airline does not support yet" i think means they don't support this airline ,but the wording almost sounds like the awb is not supported by the airline?? but I know the airline is not supported because the prefix requested is not listed of supported airlines. - ...and other small things Sometimes in chat the answers are high level when you need details, but they are good at following up in email. Review collected by and hosted on G2.com. What problems is TrackingMore solving and how is that benefiting you? tracking awb flights Review collected by and hosted on G2.com. Show More Response from Cheryl Song of TrackingMore [Editedit](https://www.g2.com/survey_responses/trackingmore-review-10411078/official_response/edit) We appreciate your feedback and apologize for any inconsistencies you have experienced with our API. We are constantly working to improve our documentation and address any issues with our platform. Your input is valuable to us and we will strive to make the necessary improvements. If you can, could you please contact our product marketer, Cheryl, via LinkedIn? We aim to fix all these issues while maintaining regular communications. Hopefully, we can improve your experience and make using our AWB tracking API a breeze for you. 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