--- title: Tracker Reviews meta\_title: 'Tracker Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Tracker works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 6 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Tracker Reviews & Product Details NetResults Tracker is a powerful, easy-to-use web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. * * * Seller [NetResults](https://www.g2.com/sellers/netresults) Discussions [Tracker Community](https://www.g2.com/products/tracker/discuss) Show More ## Top-Rated Alternatives [ ![Freshdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshdesk") Freshdesk 4.4/5(3,756) ](https://www.g2.com/products/freshdesk/reviews) [ ![Zoho Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Desk") Zoho Desk 4.4/5(7,834) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,016) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/tracker/competitors/alternatives) ## User Insights Average based on 6 real user reviews. [Log in to unlock pricing and user insights](/login) YK YUSUF K. Chief Information Officer Education Management Mid-Market (51-1000 emp.) 10/11/2024 "Auto-populate tracking numbers" 4.5/5 What do you like best about Tracker? I have benefited from Trackr in my Shopify store because it has been able to simplify order tracking for my customers. There are no questions about that: the setup was simple and one-click installation of applications was a real cinch. Review collected by and hosted on G2.com. What do you dislike about Tracker? Sometimes, I feel that it is not very flexible in terms of choices that can be availed by the user. I cannot track any simplified status or description of what happened to the delivery that I want my customers to see. Review collected by and hosted on G2.com. What problems is Tracker solving and how is that benefiting you? Trackr saves time by integrating the order tracking system in my Shopify store, and there is no need for inputting tracking numbers or using other tracking platforms to track orders. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Erin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin C.") EC Erin C. Staffing specialist Mid-Market (51-1000 emp.) 5/20/2024 "Tracker" 5/5 What do you like best about Tracker? How easy it is to manuever through the database Review collected by and hosted on G2.com. What do you dislike about Tracker? I have not found any downsides so far, everything is great Review collected by and hosted on G2.com. What problems is Tracker solving and how is that benefiting you? Helping obtain all of our information Review collected by and hosted on G2.com. Show More 1/7/2025 Validated ReviewerIncentivizedSource: G2 invite GR Gopanpally R. Enterprise (\> 1000 emp.) 8/8/2023 "Tracking tracker" 5/5 What do you like best about Tracker? very usefull to track details easily and can be used for many sites , applications , no obiligations to use on a website error free . No complications and used on many devices Review collected by and hosted on G2.com. What do you dislike about Tracker? No issued identified for useing a tracking and can be modified better for make so easy to use by all appliacants so that can be used on many devices to use them frequently Review collected by and hosted on G2.com. What problems is Tracker solving and how is that benefiting you? No to more updated and error free and can be notified very frerquently not to make a pending on a task and a good reminder to finish a task very effectively. so can be used more likely Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/18/2019 "Awesome application for resolve business issues." 4.5/5 What do you like best about Tracker? Accepts multiple languages and platform and processor and also allows the adminstration in any system .Tracks multiple projects in a unique way. It will give alerts for issue to avoid escalation. Review collected by and hosted on G2.com. What do you dislike about Tracker? Some what expensive. If cost refused then it would be helpful. Review collected by and hosted on G2.com. Recommendations to others considering Tracker: It's Awesome application to avoid escalations. And improve the productivity. Review collected by and hosted on G2.com. What problems is Tracker solving and how is that benefiting you? Resolving issues at the time when get the alert. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/tracker/pricing) ## Work at NetResults? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/tracker/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Help Desk](https://www.g2.com/categories/help-desk) ##### Explore More [What is the best-rated time tracking solution for startups?](https://www.g2.com/discussions/what-is-the-best-rated-time-tracking-solution-for-startups)[Which file reader software is most trusted by IT leaders based on user reviews?](https://www.g2.com/discussions/which-file-reader-software-is-most-trusted-by-it-leaders-based-on-user-reviews)[Visual Lease vs LeaseAccelerator for ASC 842 compliance: what actually separates them?](https://www.g2.com/discussions/visual-lease-vs-leaseaccelerator-for-asc-842-compliance-what-actually-separates-them) [Best auditing platform for large corporations](https://www.g2.com/discussions/what-s-the-best-auditing-platform-for-large-corporations)[What field service management platform works best for HVAC, plumbing or electrical businesses juggling multiple technicians and job sites?](https://www.g2.com/discussions/what-field-service-management-platform-works-best-for-hvac-plumbing-or-electrical-businesses-juggling-multiple-technicians-and-job-sites)[Pros and Cons Details](https://www.g2.com/products/tracker/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)