--- title: TrackDrive Reviews meta_title: 'TrackDrive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how TrackDrive works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 5 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # TrackDrive Reviews **Vendor:** TrackDrive **Category:** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Average Rating:** 4.5/5.0 **Total Reviews:** 5 ## About TrackDrive TrackDrive is a Call Tracking Platform that is linked to your existing VOIP provider to manage your call tracking advertising optimization and call routing. ## TrackDrive Pros & Cons **What users like:** - Users value the **phenomenal customer support** of TrackDrive, highlighting responsiveness and effective assistance with account adjustments. (2 reviews) - Users value the **exceptional support** from TrackDrive, appreciating prompt assistance for setup and campaign management. (2 reviews) - Users praise the **call recording feature** of TrackDrive, enhancing their ability to track and optimize campaigns effectively. (1 reviews) - Users find TrackDrive's **ease of use** remarkable, facilitating straightforward setup and seamless campaign management. (1 reviews) - Users emphasize the **easy setup** of TrackDrive, appreciating its intuitive integration and seamless campaign management. (1 reviews) - Users value the **user-friendly setup** of TrackDrive, enabling seamless integration and efficient campaign management. (1 reviews) - Interface Ease (1 reviews) - Intuitive (1 reviews) - Reliability (1 reviews) - Time-saving (1 reviews) **What users dislike:** - Users wish for a **missing AI feature** that could automate calls and enhance data collection from prospects. (1 reviews) - Users find TrackDrive's features **not intuitive** , often requiring support to ensure proper setup and functionality. (1 reviews) - Users express frustration with **poor customer support** , often leading to incomplete feature setups and usability issues. (1 reviews) - Users struggle with **recording issues** that hinder functionality and often require support for resolution. (1 reviews) ## TrackDrive Reviews ### 1. Trackdrive best dialer/call software i've used so far **Rating:** 4.0/5.0 stars **Reviewed by:** Lara Z. | Manager - Data Analytics, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about TrackDrive?** Support has been phenomenal. I do like the program a lot but the fact that I can get any help I need when I need it - and requests are turned around quickly and the results are always successful - makes it that much better. **What do you dislike about TrackDrive?** I would like a few more reporting options for creating personalized dashboards and scheduled reports/automated exported reports. **What problems is TrackDrive solving and how is that benefiting you?** we use it to handle all calls to our sales center. It's very easy to navigate and use from my perspective. I do a lot of the setup/admin type stuff and data mappig to our other systems. ### 2. Very useful dialer tool, excellent support, but some features are lacking and difficult to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TrackDrive?** The Trackdrive support team is excellent and very responsive to helping build out your account with any changes or added features (such as new phone numbers, new projects and schedules to follow). I've found the team to be knowledgeable at most times when we had a question. **What do you dislike about TrackDrive?** Many of the features are not very user-friendly and require you reach out to support to build them out. Sometimes features are configured by the Support team but are not completed properly (ie: schedules may be incomplete or a dialer may not work as intended). Due to the nature of these features not being as user-friendly to use, it's difficult to check that they're set up properly until you notice an error occuring during normal use. **What problems is TrackDrive solving and how is that benefiting you?** Trackdrive let us build out multiple projects (lines of business) to call customers on. It has a very useful schedule builder, allowing us to setup different flows for how often and how we contact customers. - [View TrackDrive pricing details and edition comparison](https://www.g2.com/products/trackdrive/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+03%3A45%3A01+-0500&secure%5Bsession_id%5D=96ce697b-6070-4ce3-aff0-36b5efc96f99&secure%5Btoken%5D=4a66668fcfe2bcbc850b7df60633c4105d9708f25a899acc4a253c526045f135&format=llm_user) ## TrackDrive Features **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics ## Top TrackDrive Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,302 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,392 reviews)