# Track-POD Reviews
**Vendor:** Track-POD  
**Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 35
## About Track-POD
Track-POD is a single-dashboard solution for all of your last-mile logistics challenges. 1. Optimize thousands of dropoffs and pickups at once. Use our drag-and-drop route planner to optimize unlimited drops by time, distance, or expense. Compare route costs and choose the most cost-efficient strategy every time. 2. Generate shipping labels. Track-POD will generate shipping labels for your orders and items. Print labels and have your couriers confirm loading and delivery with our free barcode scanner app. 3. Eliminate calls and paperwork. Notify customers of upcoming deliveries, collections, or field services using SMS or email notifications. By sharing a live tracking link with a dynamic ETA, you eliminate every call on the status of orders. 4. Customize ePOD PDF We offer a customizable Proof of Delivery template with any subscription plan. Use unlimited custom fields to include all information you require, and share ePOD PDFs with customers. 5. Deliver in full, on time Track-POD driver app supports partial delivery, overdelivery, and customizable reasons for rejections to account for every B2C and B2B logistics scenario. You can even use Cash on Delivery (COD) to offer more payment options to customers. 6. Access 2 years of analytics Track-POD comes with an analytics dashboard that stores 2 years of performance insights. Check driver stats, compare planned vs actual time and distance, and download our built-in reports to analyze cost savings.




## Track-POD Reviews
  ### 1. Not that good

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sadhna K. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2023

**What do you like best about Track-POD?**

It is very easy to set up order and track deliveries it basically handles your complete delivery process on their own.

**What do you dislike about Track-POD?**

It's very difficult to control the order or consignment after the item reaches the hub you have very little control on what you can do.
Support is also not upto the mark.

**What problems is Track-POD solving and how is that benefiting you?**

It helped us in delivery management and lessened the burden associated with it.

**Official Response from Marketing:**

> Hi Sadhna,

Thanks for sharing your feedback with us, happy to hear you're finding Track-POD useful for end-to-end delivery management!

Regarding the difficulties you've faced with order consignment, could you describe the issue in more detail? Please submit your ticket and our customer success team will be delighted to sort this out for you.

  ### 2. Just works

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ajeet K. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 20, 2023

**What do you like best about Track-POD?**

It works just fine we use this for delivery routes.
It is also fast and easy to use. It's good for big businesses.

**What do you dislike about Track-POD?**

My least favourite part of this application is that route optimisation is not available in the basic version you have to get the more premium version to enable optimisation.

**What problems is Track-POD solving and how is that benefiting you?**

It really helps us with the delivery routes.



- [View Track-POD pricing details and edition comparison](https://www.g2.com/products/track-pod/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-06-14+09%3A00%3A16+-0500&secure%5Bsession_id%5D=0d1c1367-623d-4702-a93b-cb9b5d6c1869&secure%5Btoken%5D=1858c515ee029a23b8bf8242343b029d1d169ed64cf02c33f82b8a6a1e945027&format=llm_user)

## Track-POD Features
**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking

**Dispatching**
- Route optimization
- Auto dispatch
- Order management

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access

**Scheduling**
- Master Schedule
- Constraints
- Adjustments
- ETA

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback
- Delivery customization

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**Optimization**
- Priorities
- Real Time
- Dynamic Routing

**Driver tools**
- Delivery rescheduling
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Analytics**
- Performance
- Time & Costs
- Productivity

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Reports**
- Delivery metrics
- Heat maps
- Driver rating

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Generative AI - Fleet Management**
- Text Summarization

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