The G2 on Traceable AI

Traceable AI Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the fast and great customer support from Traceable AI, enhancing their overall experience with the product. (11 mentions)

Users appreciate the excellent API security features of Traceable AI, enhancing their overall security operations efficiently. (8 mentions)

Users appreciate the easy installation of Traceable AI, benefiting from swift onboarding and effective support. (4 mentions)

Users value the transparent API observation and ease of use for protecting and understanding API traffic effectively. (3 mentions)

Users highlight the customizability of Traceable AI, with flexibility to meet unique requirements and rapid feature additions. (2 mentions)

Users find the limited features of Traceable AI restrictive, wishing for enhanced customization and usability options. (3 mentions)

Users struggle with false positives in Traceable AI, which complicates vulnerability management and requires additional effort. (2 mentions)

Users encounter inefficiency in data handling and update processes, affecting performance and increasing operational costs. (2 mentions)

Users note the need for better documentation, especially for complex deployments and integrations with other tools. (2 mentions)

Users indicate that reporting needs improvement to handle larger scale data effectively and streamline update processes. (2 mentions)

5 Pros or Advantages of Traceable AI

1. Customer Support

Users appreciate the fast and great customer support from Traceable AI, enhancing their overall experience with the product.

See 11 mentions

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Verified User

Enterprise (> 1000 emp.)

4.5/5

"API Security - Traceable"

What do you like about Traceable AI?

Traceable product is the one-stop solution for Discovery, Catalog, AST scan and Monitoring. The Traceable team is customer-centric. Their willingness

Verified User

Enterprise (> 1000 emp.)

4.5/5

"A fantastic platform that is almost perfect"

What do you like about Traceable AI?

Does a great job at showing the information needed to be gleamed from an API call Threat actor/protection portion seems to be extremely useful Fast

2. Security

Users appreciate the excellent API security features of Traceable AI, enhancing their overall security operations efficiently.

See 8 mentions

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Verified User

Enterprise (> 1000 emp.)

4.5/5

"Globe - Traceable first API Security Platform Journey"

What do you like about Traceable AI?

Intelligent and cloud-based API Security Solution Platform that can provide and analyze very granular data and details of our APIs, which is helpful,

Verified User

Enterprise (> 1000 emp.)

4.5/5

"API Security - Traceable"

What do you like about Traceable AI?

Traceable product is the one-stop solution for Discovery, Catalog, AST scan and Monitoring. The Traceable team is customer-centric. Their willingness

3. Setup Ease

Users appreciate the easy installation of Traceable AI, benefiting from swift onboarding and effective support.

See 4 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.5/5

"An excelent monitoring platform for your APIs"

What do you like about Traceable AI?

Traceable has provided an excellent insight into how our data flows on a day-to-day basis. The platform provides a very detailed overview of how data

larry B.

Small-Business (50 or fewer emp.)

5.0/5

"Support is outstanding"

What do you like about Traceable AI?

Easy to install, outstanding one-on-one support from the CSM, and reporting is extensive.

4. API Management

Users value the transparent API observation and ease of use for protecting and understanding API traffic effectively.

See 3 mentions

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Tarik G.

Enterprise (> 1000 emp.)

4.0/5

"Very functional views of what happening"

What do you like about Traceable AI?

We selected Traceable for it's testing capabilities, but it also gives me so many ways to slice and dice and understand how our APIs are being used an

Chris H.

Enterprise (> 1000 emp.)

5.0/5

"Traceable is the current state-of-the-art in API Security"

What do you like about Traceable AI?

With the ability to transparently observe real-world traffic going through our public and internal APIs, Traceable is able to automatically construct

5. Customization

Users highlight the customizability of Traceable AI, with flexibility to meet unique requirements and rapid feature additions.

See 2 mentions

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Shashank Shekhar T.

Enterprise (> 1000 emp.)

5.0/5

"One of the best API security product in market with best support team"

What do you like about Traceable AI?

Very flexible and easy to customise, and the best support team ever. The team is very flexible in catering to custom requirements. Excellent API secur

Pathik P.

Enterprise (> 1000 emp.)

5.0/5

"Rockstar product for rockstar teams"

What do you like about Traceable AI?

Traceable has comprehensive solution for protecting all API endpoints in all deployment models Very customizable and easy to operate. They keep adding

5 Cons or Disadvantages of Traceable AI

1. Limited Features

Users find the limited features of Traceable AI restrictive, wishing for enhanced customization and usability options.

See 3 mentions

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Verified User

Enterprise (> 1000 emp.)

4.5/5

"A fantastic platform that is almost perfect"

What do you dislike about Traceable AI?

Wish it had the ability to save analysis queries Needs to be able to save what columns you want to be shown. I have to consistently hide columns in o

Tarik G.

Enterprise (> 1000 emp.)

4.0/5

"Very functional views of what happening"

What do you dislike about Traceable AI?

The UI is confusing and still clearly from a startup. I would like the ability to save queries (in traces), save views and filters, and have it rememb

2. False Positives

Users struggle with false positives in Traceable AI, which complicates vulnerability management and requires additional effort.

See 2 mentions

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Chris H.

Enterprise (> 1000 emp.)

5.0/5

"Traceable is the current state-of-the-art in API Security"

What do you dislike about Traceable AI?

We are still early in our roll-out of Traceable and are still grappling with eliminating false positives, classifying the severity of discovered vulne

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Traceable has been able to provide great insight and attacks into our APIs"

What do you dislike about Traceable AI?

It was not straight forward on removing false positivies from Traceable. Creating custom threats against our API required more work than other vendors

3. Inefficiency

Users encounter inefficiency in data handling and update processes, affecting performance and increasing operational costs.

See 2 mentions

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Satya N.

Enterprise (> 1000 emp.)

4.5/5

"Modern API Security product with great support!"

What do you dislike about Traceable AI?

There are a few technical limitations that we've encountered, although I understand that Traceable.ai is actively working on improvements in these are

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"An excelent monitoring platform for your APIs"

What do you dislike about Traceable AI?

The update process for our systems has required our Sysadmin to uninstall and reinstall when updates need to be applied. The update process could be m

4. Poor Documentation

Users note the need for better documentation, especially for complex deployments and integrations with other tools.

See 2 mentions

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Verified User

Enterprise (> 1000 emp.)

4.5/5

"A fantastic platform that is almost perfect"

What do you dislike about Traceable AI?

Wish it had the ability to save analysis queries Needs to be able to save what columns you want to be shown. I have to consistently hide columns in o

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Versatile API Security tool and partnership"

What do you dislike about Traceable AI?

For complex environments, a new deployment will take extra coordination with support since their documentation doesn't cover all use cases (how can th

5. Poor Reporting

Users indicate that reporting needs improvement to handle larger scale data effectively and streamline update processes.

See 2 mentions

See Related User Reviews

Pathik P.

Enterprise (> 1000 emp.)

5.0/5

"Rockstar product for rockstar teams"

What do you dislike about Traceable AI?

Still a growing company. Many challenges to solve. Reporting needs to be improved on larger scale

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"An excelent monitoring platform for your APIs"

What do you dislike about Traceable AI?

The update process for our systems has required our Sysadmin to uninstall and reinstall when updates need to be applied. The update process could be m

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Chris H.

Enterprise (> 1000 emp.)

5/9/2023

"Traceable is the current state-of-the-art in API Security"

5/5

What do you like best about Traceable AI?

With the ability to transparently observe real-world traffic going through our public and internal APIs, Traceable is able to automatically construct its own API definitions in order to begin driving tests and start protecting our APIs from day 1. Review collected by and hosted on G2.com.

What do you dislike about Traceable AI?

We are still early in our roll-out of Traceable and are still grappling with eliminating false positives, classifying the severity of discovered vulnerabilities, and getting them automatically assigned to the right team with a proper SLA. While Traceable has some support for managing each of these, I look forward to it becoming even easier to configure and customize in the future. Review collected by and hosted on G2.com.

Nate W.

Enterprise (> 1000 emp.)

8/8/2023

"Experience was great. Vijay was great and was an incredible resource."

5/5

What do you like best about Traceable AI?

The functionality and alll the information that is able to be seen in the mplatform. The visuals help me greatly see all the information. Review collected by and hosted on G2.com.

What do you dislike about Traceable AI?

At first it was hard to understand the information, but when I was able to get familiar with the platform, it became easy to understand everything. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

5/17/2023

"Tremendous product and an even better team!"

5/5

What do you like best about Traceable AI?

The technology "works" and has given us the API visibility and enforcement we have been looking for for a long time. That said, what sets Traceable apart is their relentless commitment to customer success and value realization. Their entire account and management team truly raise the bar when it comes to customer obsession. Review collected by and hosted on G2.com.

What do you dislike about Traceable AI?

At this point, frankly nothing. They've ticked all the boxes and more and we just hope they are able to sustain this level of excellence. Review collected by and hosted on G2.com.

larry B.

Small-Business (50 or fewer emp.)

5/16/2023

"Support is outstanding"

5/5

What do you like best about Traceable AI?

Easy to install, outstanding one-on-one support from the CSM, and reporting is extensive. Review collected by and hosted on G2.com.

What do you dislike about Traceable AI?

Initially, the product didn't cover Microsoft dot net services. This was very recently corrected. Review collected by and hosted on G2.com.

What problems is Traceable AI solving and how is that benefiting you?

With Traceable's assistance, we are better able to monitor our system, find bottlenecks in performance between services. Having a WAF that works at all levels of our system not just at the edge gives some piece of mind. The self adapting AI part sets the product apart from the other's I've looked at. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

8/14/2023

"Traceable has been able to provide great insight and attacks into our APIs"

5/5

What do you like best about Traceable AI?

Traceable was invaluable in helping provide inventory of our APIs and how the APIs are being used. It also showed how our APIs are utilzing APIs. In addition it was straight forward to install and get immediate insight on vulnerabilities and attacks on our APIs. Review collected by and hosted on G2.com.

What do you dislike about Traceable AI?

It was not straight forward on removing false positivies from Traceable. Creating custom threats against our API required more work than other vendors we tested. Review collected by and hosted on G2.com.

Yogita S.

Mid-Market (51-1000 emp.)

5/8/2023

"Best product for your API security"

4.5/5

What do you like best about Traceable AI?

The product serves our purpose best. Also, the support of this product is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Traceable AI?

Scope of improvement: Comment option while we change the state of the Threat actors Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

5/5/2023

"Globe - Traceable first API Security Platform Journey"

4.5/5

What do you like best about Traceable AI?

Intelligent and cloud-based API Security Solution Platform that can provide and analyze very granular data and details of our APIs, which is helpful, especially on security operations. Review collected by and hosted on G2.com.

What do you dislike about Traceable AI?

So far, at this point in time of our project implementation with Traceable, there's none I can think of, our counterpart from Traceable has been very helpful so far. Review collected by and hosted on G2.com.

Shashank Shekhar T.

Lead DevSecOps Engineer

Enterprise (> 1000 emp.)

12/6/2022

"One of the best API security product in market with best support team"

5/5

What do you like best about Traceable AI?

Very flexible and easy to customise, and the best support team ever. The team is very flexible in catering to custom requirements. Excellent API security features. Review collected by and hosted on G2.com.

What do you dislike about Traceable AI?

The product is new and has yet to solve a few problems. But it also comes with its positives, where the team quickly takes the feedback and builds upon it. I would like them to mature their testing process before releasing features to Production. Review collected by and hosted on G2.com.

Sanyam R.

Enterprise (> 1000 emp.)

5/8/2023

"Traceable Review"

5/5

What do you like best about Traceable AI?

It has AST scanning which can be automated and runs periodically. The analysis of API is useful as well for purpose besides security, so thats a plus which comes along. Review collected by and hosted on G2.com.

What do you dislike about Traceable AI?

I feel traceable environment deletion feature is in the process of rolling out, and when it get shipped it'll be good to delete environments whenever need comes by. Review collected by and hosted on G2.com.