# Trac Reviews **Vendor:** Edgewall Software **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 3.0/5.0 **Total Reviews:** 12 ## About Trac Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. ## Trac Reviews ### 1. Multifunctonal SCM and project management system with some advanced functions, though outdated **Rating:** 3.5/5.0 stars **Reviewed by:** Алексей . | Chief Technology Officer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2022 **What do you like best about Trac?** Trac seemed like a very complex product at a stage we were deciding to use as our SCM/PM system for software development. Also, Trac has many integrations with external systems and some promising modules like Subversion/GIT client and Wiki component. **What do you dislike about Trac?** The user interface of Trac is outdated and not intuitive, so it is hard to use for normal users today. SVN/Git client is not as functional as TortoiseSVN or others. Furthermore, some users began to use other products instead of using Trac, so collaboration between them was not as good as it was expected. Some modules were too complicated to implement. **Recommendations to others considering Trac:** If you are considering Trac, but have no decision on what subversion client to use, consider using alternative clients like TortoiseSVN, but not Trac **What problems is Trac solving and how is that benefiting you?** We were using Trac to give our users a collaborative tool and make our software development work more effective. We used the wiki module, project management module, and Subversion/GIT client. Other modules were not implemented. ### 2. Slightly out of date bug tracker, but easy to setup and run **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2019 **What do you like best about Trac?** Setup is quick and it needs little resources. Running multiple instances on a single small server is no problem. **What do you dislike about Trac?** Editing tickets is quite cumbersome, attaching files or screenshots needs a lot of clicks in comparison to other, more modern bug trackers like Atlassian JIRA. **Recommendations to others considering Trac:** If your budget is limited, trac can be a great solution, however, other bug trackers are way easier to use and handle. **What problems is Trac solving and how is that benefiting you?** It's a easy bug tracker and free software. ### 3. Evaluation of Trac **Rating:** 3.0/5.0 stars **Reviewed by:** Zeeshan (Shan) A. | Staff Software Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Trac?** Integration of Git and Wiki pages is good **What do you dislike about Trac?** one more tool in the list and the list grows **What problems is Trac solving and how is that benefiting you?** evaluating release process for frequent builds ### 4. Ultimately didn't not need that much complexity **Rating:** 2.5/5.0 stars **Reviewed by:** Patrick G. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2017 **What do you like best about Trac?** That it was open source and had a vibrant community for support. **What do you dislike about Trac?** Too fiddly. Too many options to get right before you can start. **Recommendations to others considering Trac:** If you are willing to put in the time, Trac is one of the most flexible solutions out there. **What problems is Trac solving and how is that benefiting you?** Software development feature and bug tracking. Switch to Trello which seems better for our small team. ### 5. Great for Host-Your-Own and Customize-How-You-Like **Rating:** 3.5/5.0 stars **Reviewed by:** John M. | Software Engineer, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2016 **What do you like best about Trac?** The Python plugins allow for a tremendous about of flexibility and adaptation to business needs given enough time to make those changes Python is a great language to implement and a great choice for making Trac accessible. **What do you dislike about Trac?** Documentation needs work and the administration controls are not always clear in describing what the actual effect is versus intended effect. The documentation on the website is not always complete for the version of Trac you may be using. But each page allows the user to switch to different versions of Trac as it relates to the documentation, so that's a plus. **Recommendations to others considering Trac:** Do lookup what existing Trac plugins are out there before making your own. **What problems is Trac solving and how is that benefiting you?** We needed a way to get boots-on-the-ground to provide feedback and issues as quickly as possible. Setting up Trac and modifying it to meet those needs worked well for that small case. ### 6. Easy way to maintain issues - very simple **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2017 **What do you like best about Trac?** It's very easy to use as a user and is fully trackable. **What do you dislike about Trac?** As a user, it's generally manageable; however, it seems that it has issues for IT personnel. Additionally, it's difficult to find online resources to help with any issues. **What problems is Trac solving and how is that benefiting you?** Tracking tech issues and bugs. ### 7. epic mediocrity **Rating:** 0.0/5.0 stars **Reviewed by:** Jonathan G. | Product Marketing Manager, Electrical/Electronic Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2016 **What do you like best about Trac?** Once a workflow is defined (properly), Trac can enable you to have a decent dashboard for looking at the current list of issues and priorities. It's extensible and has a built-in wiki component so you can put common project knowledge in the same place. **What do you dislike about Trac?** Trac looks, smells and acts like an engineering project. 10 years ago it looked like a 5 year old web interface. Today it's screaming not for a face lift, but a complete UI overhaul. (Apache Bloodhound?) It's far too easy to make a mistake with the overly cryptic process of creating ticket workflows, and when things don't work right it's hard to keep the team engaged in the tool, it can quickly create more work than it is replacing. ...that said, it doesn't forget like human do. **Recommendations to others considering Trac:** Don't spend a lot of time evaluating, if it seems clunky at first, it is. **What problems is Trac solving and how is that benefiting you?** bug tracking, milestone tracking, distributing work to members of a team, assisting to create reports ### 8. Issue tracking, bug ticketing, and project coordination - made simple! **Rating:** 4.0/5.0 stars **Reviewed by:** Eric M. | Principal Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2015 **What do you like best about Trac?** The easy-to-use ticketing UI helps encourage even non-developers to contribute feature requests and bug reports, while also helping to train them in progressive change coordination. **What do you dislike about Trac?** The programming language of choice for the platform (Python, rather than a more ubiquitous PHP) can make self-hosting a bit difficult. **Recommendations to others considering Trac:** Trac has excellent integrations with team messaging systems like Slack and IRC. I've even seen some prototype integrations with HipChat. Being able to reference longer-lived Trac conversations in instant messaging is a fantastic way to keep the conversation moving forward. **What problems is Trac solving and how is that benefiting you?** We need to coordinate a large team (hundreds of developers) across multiple timezones and countries. Trac is the software we use to track progress against new product versions and host discussions about bug reports and feature requests. Keeping the entire conversation accessible - online - has been a huge value-add for the distributed team. ### 9. Trac's served me very well **Rating:** 3.5/5.0 stars **Reviewed by:** James T S. | R&D Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2016 **What do you like best about Trac?** Lots of plugins, built with python, fairly well documented and customizable **What do you dislike about Trac?** Feels dated, development seems very slow and some key features (git support) are only supported through post-installation modifications **Recommendations to others considering Trac:** Unless Trac gets a massive burst of development, I wouldn't really recommend adopting it to those unfamiliar with it. I myself may setup the odd new deployment since I've got my brain wrapped around it and it still does everything I want from it. **What problems is Trac solving and how is that benefiting you?** Trac, while dated, actually helps us keep our development activities straight. Obviously it hosts our SVN repos, but we also heavily use its ticket system. We'll probably eventually transition to something more modern, and yet trac does continue to meet all of our needs. I've worked at places that augmented and expanded on trac to manage most aspects of their entire businesses. ### 10. Very Flexible, my developers love it **Rating:** 3.5/5.0 stars **Reviewed by:** Chris H. | Founder, CEO, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2015 **What do you like best about Trac?** My developers suggested using this tool, and there were definitely things we were lacking in our current system. It took some time to get set up, but it's working well for us now. Especially useful is the wiki functionality. **What do you dislike about Trac?** If you install this, you need to have someone very technical administering it. The biggest problem I've had personally is that there just isn't that much documentation or support out there, so we're kind of on our own. It's fine for now, but I don't know how it will be long term. **Recommendations to others considering Trac:** Make sure you have a developer running things and that multiple developers know the setup. **What problems is Trac solving and how is that benefiting you?** We needed to be more structured in our code and release schedule, and this has helped us to do so. The wiki functionality has also been helpful to build up a knowledgebase within the company. ### 11. where developers and managers can understand themselves **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2015 **What do you like best about Trac?** I like it's simplicity to setup on a debian system, it's maintained by community all you need is to use apt-get install trac and upgrade from time to time. The bugtracker is simple fast but enough in most of the cases. **What do you dislike about Trac?** The wiki markup is not standard and can't be easily exported, I would make sense to support markdown and make it optionally editable using a SCM **Recommendations to others considering Trac:** Redmine tookover part of trac users, I don't know exactly all the new features of trac, but I wish a system that can store all its content into a git tree in markup text format. **What problems is Trac solving and how is that benefiting you?** Team cooperation ### 12. It is a good bug tracking system **Rating:** 4.0/5.0 stars **Reviewed by:** Sankalpa K. | Software Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2015 **What do you like best about Trac?** It gives a list of all bugs assigned to a user. **What do you dislike about Trac?** Filtering and dashboards are weak, can do a better job with them **What problems is Trac solving and how is that benefiting you?** Bug tracking and assigment - [View Trac pricing details and edition comparison](https://www.g2.com/products/trac/reviews?source=search§ion=pricing&secure%5Bexpires_at%5D=2026-05-31+20%3A37%3A03+-0500&secure%5Bsession_id%5D=3ec133c0-4ca8-4258-9280-fa3f6b85d626&secure%5Btoken%5D=179af3473c8e43ce09d54757e75cc9172cfb03a4e7f26a7ed9354353c7cb35f6&format=llm_user) ## Trac Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Bug Monitoring** - Analytics - Bug History - Data Retention **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top Trac Alternatives - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,478 reviews) - [Bugzilla](https://www.g2.com/products/bugzilla/reviews) - 3.9/5.0 (102 reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - 4.5/5.0 (876 reviews)