--- title: TPx Reviews meta_title: 'TPx Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how TPx works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 10 scale: '5' date_modified: '2026-08-03' parent_category: name: Professional Services url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5 --- # TPx Reviews **Vendor:** TPx **Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) **Average Rating:** 4.7/5.0 **Total Reviews:** 10 ## About TPx TPx provides a flexible portfolio of IT services designed to help organizations design, operate, and optimize secure, reliable, and high-performance technology environments. TPx supports customers across the full IT lifecycle, offering advisory services, professional services, co-managed options, and fully managed services based on each organization’s needs. Rather than delivering one-size-fits-all outsourcing, TPx Managed Services are built to meet organizations where they are: whether they need guidance on strategy, help implementing new technologies, or ongoing management and monitoring of critical systems. Services are commonly used by organizations with distributed locations, hybrid workforces, and growing security or operational complexity. TPx Managed Services spans multiple technology domains, allowing customers to consolidate vendors while maintaining visibility and control. Key capabilities include: Managed Networking and Connectivity Design, deployment, monitoring, and management of SASE, business internet, WAN, LAN, SD-WAN, and edge environments to support performance and reliability across locations. Managed Security Services Ongoing management of security technologies and controls, including endpoint security, managed detection and response (MDR), DNS protection, firewall, and secure access frameworks (SSE). Managed Collaboration and Communications Support for unified communications, contact center solutions, and Microsoft 365 environments to enable secure collaboration and productivity. Advisory and Professional Services Compliance guidance, assessments, architecture design, implementation support, and project-based services to help organizations modernize IT environments without disrupting existing systems. Flexible Engagement Models Options for advisory-only, co-managed, or fully managed services, allowing internal IT teams to retain control while extending their capabilities. TPx Managed Services includes 24/7 monitoring, ongoing optimization, and access to technical expertise, helping organizations reduce operational burden while maintaining alignment with business goals. By combining guidance, implementation, and long-term management, TPx supports organizations as their technology needs evolve over time. Learn more at https://www.tpx.com/solutions/ ## TPx Reviews ### 1. Dependable Support, But Installation Hiccups **Rating:** 3.5/5.0 stars **Reviewed by:** Francis F. | IT Administrator/Service Delivery Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about TPx?** I really appreciate how TPx provides level support for networking, phone systems, and fax issues, which is crucial for our operations. Having an account manager who can deploy technicians to assist us is a big help. I find TPx's support hotline extremely valuable, as its dedicated team is always available to help us out, 24/7. This is especially significant for us since we operate in the healthcare industry, where we need support around the clock due to our continuous operations. Their support has been great and really helps us, especially when technical issues arise. **What do you dislike about TPx?** Sometimes there are issues with network upgrades not being properly placed or overlooked, leading to intermittent network issues. Also, there are times when our account manager does not reply to us, which leaves us trying to find support on our own. **What problems is TPx solving and how is that benefiting you?** I use TPx for reliable networking and phone system support, with 24/7 dedicated help. Their responsive support team is especially valuable for resolving issues in our health care operations. **Official Response from Karen Thomas:** > Hello Francis - We appreciate hearing what’s working and where we can do better—thanks for your honesty. Your feedback plays an important role in helping us make meaningful, customer‑driven improvements and we’ve shared it with the appropriate team. ### 2. Feedback on TPx experience **Rating:** 4.0/5.0 stars **Reviewed by:** Chris G. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about TPx?** Responsiness and customer focus, making you feel cared for. **What do you dislike about TPx?** TPx can't resolve some issues directly and has to involve Comcast which takes extra time and effort. **Recommendations to others considering TPx:** Do not underestimate the importance of customer service and issue resolution. Price should not be the sole factor in making a choice for one provider or another. **What problems is TPx solving and how is that benefiting you?** TPx is providing internet access to our office **Official Response from Karen Thomas:** > Hello Chris - Thank you for the thoughtful review. We’re proud to partner with teams like yours and appreciate the trust you place in TPx to support you and your organization. Feedback like yours reinforces our commitment to delivering IT solutions that move business forward. ### 3. Consistent Support That Adds Real Value for Our Small IT Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about TPx?** Consistent support and value add that augments our small IT team **What do you dislike about TPx?** Previous agents didn't follow through on contract promises causing issues **Recommendations to others considering TPx:** Just do it. It has been a great benefit to our company and as long term customers, we've seen value increase over time. **What problems is TPx solving and how is that benefiting you?** Unifying our technology into a single vendor **Official Response from Karen Thomas:** > Hello - Thank you for the thoughtful review. We’re proud to partner with teams like yours and appreciate the trust you place in TPx. Feedback like yours reinforces our commitment to delivering IT solutions that move business forward. Thank you Karen Thomas - [View TPx pricing details and edition comparison](https://www.g2.com/products/tpx/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+19%3A36%3A01+-0500&secure%5Bsession_id%5D=35af6611-40a2-433f-a39a-33474402e7c0&secure%5Btoken%5D=c12de73efdb17b7e44433c250245fba0fbd1ebd0c0b00df960ab6bc5bd0c6922&format=llm_user) ## TPx Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Functionality** - Internet Service - Service Tiers - Hosting - Corporate Speeds - Packaging **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top TPx Alternatives - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (184 reviews) - [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) - 4.9/5.0 (144 reviews) - [Growth Molecules, Customer Success](https://www.g2.com/products/growth-molecules-customer-success/reviews) - 4.9/5.0 (135 reviews)