Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Intuitive one stop shop for marketing needs"
4/5
What do you like best about Touchpoint MX?

Good reporting on dashboard, includes a lot of customization from lead emails to landing pages. Review collected by and hosted on G2.com.

What do you dislike about Touchpoint MX?

It's what you make of it, can be powerful but takes a lot of cusotmization to start. The ready to go funcitons are fairly green and basic. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Great experience"
3/5
What do you like best about Touchpoint MX?

Ease of use. Ease of implementation. Ease of integration. Frequency of use. Review collected by and hosted on G2.com.

What do you dislike about Touchpoint MX?

Customer support to slow to respond. Number of features. Review collected by and hosted on G2.com.

Kali c.
KC
Kali c.
Email Marketing Specialist
Mid-Market (51-1000 emp.)
"It is the Most Effective Automation Solution."
5/5
What do you like best about Touchpoint MX?

I enjoy the majority of the services, such as email integration, marketing automation, content analysis, retargeting to increase engagement, etc, for which we receive accurate data and which are extremely beneficial to me. Review collected by and hosted on G2.com.

What do you dislike about Touchpoint MX?

For the best results, we need to get more specific in terms of automation, such as pinpointing data to locate the customer range, and I believe Touchpoint should cut some prices as well. Review collected by and hosted on G2.com.

JS
Jay S.
Google Adwords Expert
Small-Business (50 or fewer emp.)
"Powerful Marketing SaaS Tool"
3.5/5
What do you like best about Touchpoint MX?

Lead acquisition ability with multiple touchpoints like survey, email, mobile push messages are a key element and keep doing engagement and loyalty retention program too. Review collected by and hosted on G2.com.

What do you dislike about Touchpoint MX?

Product demo, as well as inbuilt connecter, are with only know brand services Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Touchpoint review"
4/5
What do you like best about Touchpoint MX?

As it is SaaS, the software is always ready for action. Simple and easy to use. Always in the forefront of collaborative customer engagement and team is always ready to help which is extremely important to us. Review collected by and hosted on G2.com.

What do you dislike about Touchpoint MX?

Nothing at this stage - Much of the feedback that has been provided have been implemented into the platform or included within the road map. Review collected by and hosted on G2.com.