--- title: TouchPoint Church Management Software Reviews meta_title: 'TouchPoint Church Management Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 196 reviews by the users' company size, role or industry to find out how TouchPoint Church Management Software works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 196 scale: '5' date_modified: '2026-08-07' parent_category: name: Church url: https://www.g2.com/categories/church --- # TouchPoint Church Management Software Reviews **Vendor:** TouchPoint Software **Category:** [Church Management Software](https://www.g2.com/categories/church-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 196 ## About TouchPoint Church Management Software TouchPoint is a powerful cloud-based church management system that equips leaders to grow fully devoted followers of Christ. TouchPoint is designed for mid-to-large churches looking for a ChMS solution that is off-the-shelf AND customizable. Our best-in-class fully-integrated mobile app helps you with contact records, membership management, volunteer management, child check-in, discipleship groups, ministry engagement, contributions, events, media, and more. We offer coaching and the most responsive support team in the industry. ## TouchPoint Church Management Software Reviews ### 1. Great product for Church Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** It's great at capturing at people's involvement in our church. Can run any kind of report on the information we have gathered. **What do you dislike about TouchPoint Church Management Software?** It's a bit challenging to learn at first. To customize it specifically to what you want someone with SQL and Python background helps. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Keeping records of donations. Keeping track of people's involvement in church. Way of communicating to members in our church. Tracking attendance to events. Able to setup Registration forms. Able to run custom reports. It's been a great tool for our church in having a better grasp of how people have become involved in our church. ### 2. Simple Touch **Rating:** 4.5/5.0 stars **Reviewed by:** Neil M. | Human Resources Manager, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about TouchPoint Church Management Software?** Quick access and easy to take roll and see my members **What do you dislike about TouchPoint Church Management Software?** People search is difficult. Unable to find members by last name search **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Roll taking ### 3. It is so helpful and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** I like that i can sort things into categories. **What do you dislike about TouchPoint Church Management Software?** Can't figure out how to put people by last names when I sort them. Just to make it easier to organize. **Recommendations to others considering TouchPoint Church Management Software:** That it is well worth it to get. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We are able to keep track of our members and update information quickly. It also lets others know when we updated the information. ### 4. TouchPoint is User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie O. | Worship & Arts Team and Events Manager, Religious Institutions, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TouchPoint Church Management Software?** The ease of finding info for each person entered (profile, family profiles, involvement, comments, etc) **What do you dislike about TouchPoint Church Management Software?** having to pay extra if I wanted to send a text to all participants within a group/organization **Recommendations to others considering TouchPoint Church Management Software:** Much easier to use than Fellowship One **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Tracking members and guests for a specific group. The ease of emailing a group. Running Reports Creating Name Tags ### 5. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Eric C. | Family Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** I like the ease of use the most. It's easy to change peoples information, make mailing lists, and I like that can group people into subcategories for more specific emails. **What do you dislike about TouchPoint Church Management Software?** I really haven't found too much that I don't like about. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Again it is easy to show someone on staff how to make email lists and change information of people. ### 6. Search feature is aggravating **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** The mass email feature is really the only thing I like about the system **What do you dislike about TouchPoint Church Management Software?** Trying to search for volunteers from the data base is frustrating. If you don't spell the name exactly correct you cant find the their contact info. Is Cathy spelled with a C or a K for example or searching with just the first name because you don't know their last name . The system wont pull up a list of Roberts in the data base like when searching contact on your phone. **Recommendations to others considering TouchPoint Church Management Software:** Try another product until the data base search is improved **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** None ### 7. It's okay, but not the easiest thing to navigate **Rating:** 2.5/5.0 stars **Reviewed by:** Laura M. | Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2019 **What do you like best about TouchPoint Church Management Software?** The support is really good. The ease of printing out contribution statements. And the ability to print roll sheets. **What do you dislike about TouchPoint Church Management Software?** I wish the site was a bit easier to navigate. I wish there was a way to print each bundle to keep for weekly records. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** The contribution statements are easy and keeping track of tithing is easy. ### 8. TouchPoint Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** I love the versatility that TouchPoint offers. Our entire church utilizes it. You can run reports, build searches to reach a certain demographic, email, run registrations, take payments. Whatever you need, it can most likely be done. **What do you dislike about TouchPoint Church Management Software?** Sometimes, TouchPoint is difficult to navigate. There are shortcuts available, but adding people to groups isn't the most user friendly. **Recommendations to others considering TouchPoint Church Management Software:** I would definitely look into it. For churches, I haven't found a more complete database for all that TouchPoint offers. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We can now do online payments for registrations through TouchPoint- something that I have wanted to do for years. ### 9. Great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Mike T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about TouchPoint Church Management Software?** Easy to use., very user friendly for the members signing in each week. **What do you dislike about TouchPoint Church Management Software?** The Mac app is a bit limited but overall it is solid **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Keeping track of visitors and members ### 10. So easy to use and quickly find the info you are needing **Rating:** 5.0/5.0 stars **Reviewed by:** Darren M. | Deacon, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2019 **What do you like best about TouchPoint Church Management Software?** All the information that you can add for families **What do you dislike about TouchPoint Church Management Software?** So far I have not found anything that I do not like. **Recommendations to others considering TouchPoint Church Management Software:** I would highly recommend TouchPoint based on my experience. We use in our Church to get information on our members and their families. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** When info is needed on a member easy to look up and find quickly ### 11. Thank you **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2019 **What do you like best about TouchPoint Church Management Software?** I like that the changes made are immediate which helps parents check-in to children classes and receive security printout labels. **What do you dislike about TouchPoint Church Management Software?** So far, I am very pleased with TouchPoint capabilities. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Problem solved: emails sent to organizations directly from organization leaders. Benefits: less office time needed as a result of TouchPoint being accessible through phone, iPad, laptop, and/or desktop computer. ### 12. Highly Satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Joel S. | Youth Pastor & IT, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** Highly Highly Satisfied. This program works Great! **What do you dislike about TouchPoint Church Management Software?** I think there could be a lot of improvements to the ease of use and process. **Recommendations to others considering TouchPoint Church Management Software:** Watch the instructional videos even though they are dated. They will help to explain the the hierarcy of Programs > Divisions > Organizations and all the settings those entail. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Sunday School Attendance at church. ### 13. Perfect for churches who use check in **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2019 **What do you like best about TouchPoint Church Management Software?** I love the fact they include check in for children’s ministry all in the same price. **What do you dislike about TouchPoint Church Management Software?** It’s not as easy to change the check in tag as planning center but it’s all included at no extra charges! **Recommendations to others considering TouchPoint Church Management Software:** Touchscreen conputer **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We use contributions, check in, print rosters, take attendance, and can even track birthdays with this program. ### 14. Love this app! **Rating:** 5.0/5.0 stars **Reviewed by:** Jan F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2019 **What do you like best about TouchPoint Church Management Software?** This is an easy to use and very effective product to post attendance, find info on people, create lists, etc. I love the ability to mark attendance for my choir right from my phone. I also love being able to retrieve contact info quickly. **What do you dislike about TouchPoint Church Management Software?** Having “prospects” count against our total **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Allows us to track attendance ### 15. I can access anything from anywhere **Rating:** 4.5/5.0 stars **Reviewed by:** Jay M. | Minister to Kids, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** I can be away from my desk and look up anything on my phone. **What do you dislike about TouchPoint Church Management Software?** There's isn't a way for us to adjust a lot on the check-in labels. **Recommendations to others considering TouchPoint Church Management Software:** Come visit our campus and see how easy it is to use. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We are tracking live check-in on a Sunday morning to know who's here on that day. ### 16. TouchPoint has an easy to use app that is also visually appealing. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2019 **What do you like best about TouchPoint Church Management Software?** The app was the main reason we chose TouchPoint over other CMS, but we are also enjoying the desktop version as well. It has a great search function for finding members. **What do you dislike about TouchPoint Church Management Software?** Difficulty in the volunteer calendar, as it is set for Sundays only and we have a lot of Wednesday night programming. **Recommendations to others considering TouchPoint Church Management Software:** TouchPoint had the right combination in what we were looking for in an app and a member-friendly management system. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We are working towards being able to track changes in participation by our members and catch members before they become inactive. ### 17. TouchPoint is wonderful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** I was new and found it to be very user friendly and easy to learn. Even when I need help, they respond so quickly. **What do you dislike about TouchPoint Church Management Software?** There is nothing I currently don't like. **Recommendations to others considering TouchPoint Church Management Software:** Very user friendly, great support as well. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** I keep our church records up to date. It's so easy to update things and make changes. ### 18. Okay. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about TouchPoint Church Management Software?** Nothing. I guest It can do the job, but it requires a steep learning curve. Maybe it is too flexible for my needs and this contributes to its complexity. **What do you dislike about TouchPoint Church Management Software?** I find TP difficult to use, maybe it is the way we have implemented It or that I haven't spent enough time learning the system. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** None. ### 19. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Jan H. | Records and Events Coordinatior, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** The program is easy to work with. I enter the offering each week, add visitors, print giving reports. **What do you dislike about TouchPoint Church Management Software?** I haven't had any issues with TouchPoint. **Recommendations to others considering TouchPoint Church Management Software:** TouchPoint is a good application for managing church involvement and giving. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** It's a good application for to manage church involvement and giving. It helps us keep organized. ### 20. TouchPoint is a great system! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** I appreciate that TouchPoint has many functions - such as direct emailing, RSVPs, classifying groups of people. **What do you dislike about TouchPoint Church Management Software?** I wish there was more functionality for registering for events. We ask questions for those registering and it would be helpful to be able to pull a report on the answers from all previous and current registrants (not just the latest batch). **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We are working to make our volunteer program smoother and gathering more accurate data. It's been helpful having everything in one place (as opposed to MailChimp, a CRM, etc.). ### 21. Powerful but cumbersome **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about TouchPoint Church Management Software?** I like that I can run SQL queries and Python scripts to do nearly anything I would like to do. **What do you dislike about TouchPoint Church Management Software?** I don't like that I have to know Python, HTML and SQL to do anything. There are also some ver basic features that I expect that it doesn't have. The UI (when one exists), is non-intuitive. **Recommendations to others considering TouchPoint Church Management Software:** Make sure you have a programmer and/or a large custom code budget **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We can keep track of a number of custom fields And track our membership, attendance and giving. ### 22. End-user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2019 **What do you like best about TouchPoint Church Management Software?** Easy to navigate - intuitive. I didn’t need training. I could figure it out myself. **What do you dislike about TouchPoint Church Management Software?** Nothing stuck out to me when I used it this time **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** I’m not s church administrator - I’m a member. It certainly has made giving easy and tracking involvement with the church. ### 23. Touchpoint is almost there **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** I appreciate the app--immediate availability helps me when I need info on the run **What do you dislike about TouchPoint Church Management Software?** There is quite a bit that does not seem intuitive about the process. Would like to be able to figure things out more easily. **Recommendations to others considering TouchPoint Church Management Software:** Understand exactly what you want to use the system for. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Ability to track contact data and make contacts when desired. Also good for looking up birthdays. More difficult to make connections with other people and see commentary from past connections, groups, ministries previously served. ### 24. TouchPoint allows us to reach others **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about TouchPoint Church Management Software?** Easy to reach group members; easy to crate groups as well as add and delete members of those groups. Especially like the attendance feature. The task delegation feature is good to get information into team leaders hand quickly and efficiently as well as getting feedback from them on record quickly **What do you dislike about TouchPoint Church Management Software?** When setting up an event, some of the questions seem to be a bit redundant. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** I am not on that end of the usage team that is able to answer this question. ### 25. TouchPoint is Top Notch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** I like the fact that TouchPoint has intuitive functions and menus. They offer wonderful customer service and support. **What do you dislike about TouchPoint Church Management Software?** The only thing I dislike is that I had to individually import our church directory photos into TouchPoint as they were not compatible when they were taken. **Recommendations to others considering TouchPoint Church Management Software:** Make the switch, you won't regret it! **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We are becoming much more streamlined in our processes, saving lots of time and money. We will continue to streamline as we use more and more of TouchPoint's functions ### 26. Fair **Rating:** 2.5/5.0 stars **Reviewed by:** Doug H. | Author, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** Easy to use and easy to navigate format. **What do you dislike about TouchPoint Church Management Software?** Cannot add already existing members onto the roll **Recommendations to others considering TouchPoint Church Management Software:** TouchPoint has a lot of features with enough customizability to make it work for a broad group of organizations. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Cannot add already existing members onto the roll ### 27. Solid data management software **Rating:** 3.5/5.0 stars **Reviewed by:** todd b. | Sports Minister, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** We enjoy the ability to process registrations efficiently. **What do you dislike about TouchPoint Church Management Software?** There could be user-comfort enhancements like a better way to organize the data you collect. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We used to do paper only registrations but now TouchPoint has allowed us to be fully digital and increase efficiency. ### 28. In pre-transition process, going great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** The sales team clearly knows our legacy system well enough to talk us through how Touchpoint can improve upon it. I trust that the implementation team will do the same. They've been very responsive to our needs. **What do you dislike about TouchPoint Church Management Software?** I wish it had more integrations with other products - although it has more than I've seen with other vendors. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We're looking for a solution that will help us be more efficient and modern - and Touchpoint realizes both of those goals. ### 29. Awesome Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about TouchPoint Church Management Software?** The great customer service & ease of use **What do you dislike about TouchPoint Church Management Software?** Not sure yet, have only used for about a year **Recommendations to others considering TouchPoint Church Management Software:** Great customer service and ease of use. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Ease of year end contribution letters. Great way to create groups for short & long term interests ### 30. TouchPoint Review **Rating:** 3.0/5.0 stars **Reviewed by:** Lauren S. | Assistant Student Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** It is convenient to view organizations from the homepage. **What do you dislike about TouchPoint Church Management Software?** It is really intimidating and hard to use at first. Once you get the hang of it, it works well. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We keep attendance easily on TouchPoint and can look up people's info. ### 31. a Work in progress. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about TouchPoint Church Management Software?** The ability to make tags and run simple excel reports. **What do you dislike about TouchPoint Church Management Software?** That you cannot build in extra fields and criteria for a report without being charged more money. **Recommendations to others considering TouchPoint Church Management Software:** Tell them exactly what your needs are! **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** I do many emails as our form of communication to large groups through the touchpoint email and it seems to work great. The frustrating part is not having enough training and shown shortcuts. I can sometimes be time consuming learning on my own. ### 32. Dated Software **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** Not much, unfortunately. We've used TouchPoint for some time but have found other platforms to perform better. **What do you dislike about TouchPoint Church Management Software?** The software is dated, it's not intuitive and it's not user friendly. **Recommendations to others considering TouchPoint Church Management Software:** Use Church Community Builder instead through Planning Center Giving. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** We use it to manage a handful of our legacy givers though most of our givers are on our new platform. We have not realized any benefits for using TouchPoint in comparison to Church Community Builder (our current platform). ### 33. TouchPoint-Great App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2019 **What do you like best about TouchPoint Church Management Software?** My favorite feature, as a Life Group leader, is the ease of taking attendance without having to turn in a hard copy of the roll. **What do you dislike about TouchPoint Church Management Software?** The sensitivity of my touchscreen makes it easy to accidentally select a name of a person who is not really there. **Recommendations to others considering TouchPoint Church Management Software:** Great way to track membership. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Rolls are more likely to be completed and correct. Our records are a more reliable resource to determine which individuals need encouragement. ### 34. It does what it’s supposed to do. **Rating:** 2.5/5.0 stars **Reviewed by:** Samuel R. | Writing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** The software allows us to keep track of everything we need for the end of the year, and we use it for our kids ministry check-in. **What do you dislike about TouchPoint Church Management Software?** It’s not the most intuitive option out there. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Giving and membership. ### 35. Touch point makes it easy to access needed information that is often hard to keep up with. **Rating:** 4.0/5.0 stars **Reviewed by:** Joe B. | Student Ministry Associate, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** The attendance interface and event registration option. **What do you dislike about TouchPoint Church Management Software?** One of the most difficult uses for touch point is that the dashboard can have quite a bit of information on it. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Attendance registration has been helpful to use. ### 36. Touchpoint Review! **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher W. | Media Arts Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** It's easy to find your way around and use **What do you dislike about TouchPoint Church Management Software?** Transfer from F1 wasn't as easy as adver **Recommendations to others considering TouchPoint Church Management Software:** Out of the databases we've used this has been the best. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Better organizational structure. Better and easier databse product. ### 37. Responsive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** Their support team is super-responsive & helpful in brainstorming solutions to unique challenges. **What do you dislike about TouchPoint Church Management Software?** Children's check-in needs an update, but I hear it's coming. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Doing healthier, more efficient ministry with fewer folks falling through the cracks. ### 38. Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** The system has a great user interface with the ability to handle complex processes and reporting. The customer service has been wonderful. **What do you dislike about TouchPoint Church Management Software?** A few of the main fields cannot be taken off the pages that we find to not be used. **Recommendations to others considering TouchPoint Church Management Software:** This is a user-friendly system with the ability to have robust features and search optimization that will allow you to connect with your people. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Reconcile of accounts, communication, and volunteer scheduling ### 39. Great tool to find information on members & stream line process **Rating:** 5.0/5.0 stars **Reviewed by:** Buddy H. | Pool Design & Sales Manager , Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** Convenient to use in life group attendance and finding contact information **What do you dislike about TouchPoint Church Management Software?** The Look up of people is sometimes difficult. Need a search by email too. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Saves time with staff to not manually enter data ### 40. Great platform for our ministry **Rating:** 5.0/5.0 stars **Reviewed by:** James P. | Worship Team Lay Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** I love having everything in one place for attendance and contact info **What do you dislike about TouchPoint Church Management Software?** The app could be updated both visually in style and in features like face ID **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** employee/client tracking database, event registration, attendance logs ### 41. Enjoying Touchpoint **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** My favorite feature is the ability to manage Mission Fundraising **What do you dislike about TouchPoint Church Management Software?** Reporting, especially regarding giving, could be way improved. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Memebership database; allows leaders to easilt do check-in and saves us from using paper for that. ### 42. TouchPoint has been a helpful tool in communication! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** My favorite part about TouchPoint is the the ease of sending emails to a large group of people. **What do you dislike about TouchPoint Church Management Software?** I dislike Touchpoint's layout. It's not user-friendly and intuitive. **Recommendations to others considering TouchPoint Church Management Software:** I'd recommend that TouchPoint re-vaps their UI to make ease of use faster. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** TouchPoint solves the business problem of sending a large amount of emails to the parents of students. The benefits of this are: saving time & easily seeing who has/hasn't opened messages. ### 43. Not the best **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about TouchPoint Church Management Software?** It was relatively easy to look up a name. **What do you dislike about TouchPoint Church Management Software?** There was very little automation within the program. It was not intuitive in how it ran. There was not an easy way to track people in how they would graduate through organizations. There were not alerts to notify of changes that needed to be made within the system. **Recommendations to others considering TouchPoint Church Management Software:** Try a different database management system. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** There were few problems solved using this program. ### 44. TouchPoint is a useful resource that gives me access to the information I need when I need it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** The ability to track communication with members and prospects is vital to how I use TouchPoint **What do you dislike about TouchPoint Church Management Software?** The app needs more functionality. I want to be able to access more of an individual's involvement than just their contact info. **Recommendations to others considering TouchPoint Church Management Software:** This product will help clearly track information you need to have available in order to effectively reach people. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** The benefit of having everyone's information and communication in one place is very valuable. ### 45. Great management so **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** It is easy to use to look up people, phone numbers, family connections. Also for taking role of groups. **What do you dislike about TouchPoint Church Management Software?** It seems to work well. Sometimes searching is difficult when just searching by telephone number. I have had some issues logging in using the fingerprint. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Completing roles, of offsite groups where leaders are not returning their roles. They are able to complete their role using touch point and the app. ### 46. Concise, easily understood training material **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TouchPoint Church Management Software?** Step by step instruction with very frequent review questions and section summaries. **What do you dislike about TouchPoint Church Management Software?** What's to dislike? Maybe in the final quizzes have it state with questions have multiple answers. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Certification ### 47. Still finding our way but liking what we are learning! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2019 **What do you like best about TouchPoint Church Management Software?** I like how easy it is to get our families into the system. The controls we have and are able to make it work for us is wonderful. **What do you dislike about TouchPoint Church Management Software?** There is a lot to learn and some things are intuitive and others are a challenge. The staff is great to offer help which is wonderful. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** I am not the admin on this site so I am not sure. ### 48. Very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** It was very easy to start using by just looking at everything. I didn't have instructions but was able to add new members with more information to them easier than before with our old system **What do you dislike about TouchPoint Church Management Software?** Just learning a new system, it's all good. **Recommendations to others considering TouchPoint Church Management Software:** Get in touch with the oversight team to maximize functionality **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Keeping more organized is helpful, ease of use and ability to add more info periodically ### 49. Need better way to run reports **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2019 **What do you like best about TouchPoint Church Management Software?** I can separate out giving by fund type and do individual searches. **What do you dislike about TouchPoint Church Management Software?** I have to run multiple reports to get what I need to balance giving to the bank account. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** None ### 50. Staying Connected **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TouchPoint Church Management Software?** I love that members have an easy to use app at their fingertips. It keeps them more connected to our church. **What do you dislike about TouchPoint Church Management Software?** TouchPoint is more difficult for staff to use, especially if they aren't tech savy. **What problems is TouchPoint Church Management Software solving and how is that benefiting you?** Makes it easy for people to register for events possibly resulting in more people signing up. It also helps with maintaining more accurate records since members can make changes to their profile. ## TouchPoint Church Management Software Discussions - [What is TouchPoint Church Management Software used for?](https://www.g2.com/discussions/what-is-touchpoint-church-management-software-used-for) - 1 comment - [View TouchPoint Church Management Software pricing details and edition comparison](https://www.g2.com/products/touchpoint-church-management-software/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+20%3A35%3A35+-0500&secure%5Bsession_id%5D=1d750bb2-54c9-47fe-8727-f94fa50eea07&secure%5Btoken%5D=dcca87b5cdfc9d65162198410cf00604dd5204282812cde1ee6422d2f9729f90&format=llm_user) ## TouchPoint Church Management Software Features **Platform Basics** - Membership Tracking - Donation Management - Congregation Communication - Worship Management - Event Planning - Church Accounting - Volunteer Management - Financial Management - Asset Tracking - Expense Tracking - Time & Expense Tracking - Sales Tax Management - Attendance Management - Cash Flow Management - Receipt Management - Purchase Order Management - Membership Management - Invoice Management - Compliance Management - Registration Management - Contact Management - Communication Management - Worship Planning - Attendance Tracking - Visitor Tracking - Forms Management - Website Management - Small Group Management **Platform Additional Functionality** - People Management Specific Tools - Event Management Specific Tools - Payroll Management - Cash Management - Pledge Management - Email Management **Agentic AI - Church Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Accounting Integration - Social Media Integration **Additional Functionality** - Event Scheduling - Multi-Currency - Real-Time Data - Customizable Branding - Data Import/Export - Mobile Access - Customizable Templates - Recurring/Subscription Billing - Bank Reconciliation - Financial Reporting - Real-Time Reporting - Transaction History - For Religious Organizations - Financial Analysis - Budgeting/Forecasting - AI Copilot - Accounts Receivable - Credit Card Processing - Invoice Processing - Electronic Payments - ACH Payment Processing - Customizable Reports - Reminders - Accounts Payable - Reporting & Statistics - General Ledger - Billing & Invoicing - Generative AI - Activity Dashboard - API - Check Printing - Multi-Location - Alerts/Notifications - Member Portal - Child Check-in - Online Giving - Member Directory - SMS Messaging - Contact Database - Online Calendar - Role-Based Permissions ## Top TouchPoint Church Management Software Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [Planning Center Services](https://www.g2.com/products/planning-center-services/reviews) - 4.7/5.0 (178 reviews) - [Breeze ChMS](https://www.g2.com/products/yourgiving-inc-breeze-chms/reviews) - 4.8/5.0 (127 reviews)