RL
rob l.
construction manager
Mid-Market (51-1000 emp.)
"great collaboration tool for multiple disciplines"
4/5
What do you like best about Touchplan?

the reports. I like that you can tailor the reports to specific to your audience. Review collected by and hosted on G2.com.

What do you dislike about Touchplan?

Swim lanes cannot be hidden. so the project swim lanes get busy. Review collected by and hosted on G2.com.

Response from Sarah Cusack of Touchplan

Hi Rob, we appreciate you leaving a review for Touchplan! I am happy to hear that you enjoy our current report offerings, make sure to check out our report custom field filtering which allows you to further customize your reports! I will make sure to pass along your feedback about swim lanes and additional reporting capabilities for our team to review in the future.

If you have any questions or want to learn more about Touchplan, please contact our Customer Success team using the Live Chat feature under the Support tab.

See how Touchplan improved
John J.
JJ
John J.
Senior Director Of Technology
Enterprise (> 1000 emp.)
"Digital Pull Planning"
4/5
What do you like best about Touchplan?

Ease of use, entering data is simple. Ease in adding tasks. Easy to login, a nice step for those in the past were paper based pull planners or slat plan users. Review collected by and hosted on G2.com.

What do you dislike about Touchplan?

It's is not as robust as Samors V planner regarding critical path analysis. Security needs to review for 2fa and encryption at rest. Subscription cost per mo were a bit pricey. But prices dropped to compete with other platforms. Review collected by and hosted on G2.com.

Response from Sarah Cusack of Touchplan

Hi John,

Thanks so much for your review!

With 50,000 users and $56 billion in construction value, security is a top priority for us. We review data security with every team and know this is an extremely important part of the implementation process. All data is encrypted, so we can assure customers that their project information is safe when using Touchplan.

Hope this helps, and thank you again!

JH
Jason H.
Small-Business (50 or fewer emp.)
"Touchplan"
4/5
What do you like best about Touchplan?

That it is realtime updating of our pull plan. Review collected by and hosted on G2.com.

What do you dislike about Touchplan?

There is a loss of participation because we are not physically putting stickies on the board. It is easier to see the big picture on a physical board. Review collected by and hosted on G2.com.

Response from Lindsey Stevens of Touchplan

Hey Jason! Love to hear that you’re getting value out of our pull planning tool and that you’re seeing more accountability from your team!

We’ve worked with other project leaders who were also struggling to shift their trades from stickies to tech. Shoot us an e-mail at support@touchplan.io so our CS team can set up a time with you to help with that transition. Want to make sure you see that big picture and get better participation in Touchplan!

Britt J.
BJ
Britt J.
Project Engineer
Small-Business (50 or fewer emp.)
"Touchplan is a game changer!"
5/5
What do you like best about Touchplan?

Functionality. Open sandbox for scheduling allows for endless uses depending on the construction teams needs. Review collected by and hosted on G2.com.

What do you dislike about Touchplan?

It can be easy to get a plan out of sync because it is so "open sandbox" style. It is something that just comes with the territory and requires diligent oversight, which in itself is a good thing, just time-consuming. Review collected by and hosted on G2.com.

Response from Sarah Cusack of Touchplan

Hi Britt, thank you for leaving a review for Touchplan! Glad to hear that Touchplan has helped you solve issues ahead of time so you and your team can stay on schedule. If you have any questions or additional feedback, contact our Customer Success Team using the Live Chat feature in Touchplan!

JB
James B.
Project Manager
Enterprise (> 1000 emp.)
"Make The Most of Your Day"
5/5
What do you like best about Touchplan?

Touchplan is great for getting schedule buy-in from all parties. Last planners are able to keep up with changes and react quickly to stay on track. Review collected by and hosted on G2.com.

What do you dislike about Touchplan?

I spend a lot of time making sure all parties are taking the time to update their activities, it would help to have a notification option that is sent out. Separately, after planning a sequence to the right of the active line and moving to the left of the active line the sequence generally gets jumbled up. Review collected by and hosted on G2.com.

Response from Sarah Cusack of Touchplan

Hi James, we appreciate you taking the time to provide feedback on Touchplan! I will take your feedback back to our team for future improvements. If you have any questions or additional feedback, please feel free to contact our CS Team using the Live Chat feature in Touchplan!

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Great Way To Track Daily Progress On The Jobsite"
5/5
What do you like best about Touchplan?

The different color tags make it easy to zoom out and see the overall plan and where a trade partner will have gaps within the schedule for their manpower to work productively. Review collected by and hosted on G2.com.

What do you dislike about Touchplan?

The iPad Touchplan GO app seems to be frozen whenever I try to use it. Logging onto the website from my iPad works somewhat. Review collected by and hosted on G2.com.

Response from Sarah Cusack of Touchplan

Hi there, thank you for taking the time to provide us with such thoughtful feedback! We are happy to hear that Touchplan has helped you and your trade partners better communicate! Sorry that Touchplan GO has been giving you problems- I will bring this back to my team for future improvements. Feel free to contact our CS Team at support@touchplan.io if you have any questions or additional feedback.

David P.
DP
David P.
Superintendent
Mid-Market (51-1000 emp.)
"Touchplan Overall Review"
5/5
What do you like best about Touchplan?

I enjoy how interactive Touchplan is. Having 20+ people logged in at once all able to add/delete tags is a great feature. Touchplan's ability to seamlessly build a construction sequence is fantastic. Reviewing my schedule with my groups is straightforward enough for even beginners to understand is excellent. The "Pin" feature is another impressive component of Touchplan. The way you can track a tag's "past' is beneficial when identifying where it stands and why. I like the successor and predecessor features as well. Review collected by and hosted on G2.com.

What do you dislike about Touchplan?

My dislikes are pretty minimal. At times, Touchplan can be sluggish. There are instances where you reduce the number of days or increase the days, and it takes a while to regester and reduces the tag's size. I would like it if you were able to add lines throughout the swimlanes to keep everything organized. Another feature i would maybe try and add would be a start to start or finish to start with a lag period. That way, it doesn't highlight the tag red when you do have that occurring. Review collected by and hosted on G2.com.

Response from Sarah Cusack of Touchplan

Hi David, we are happy to hear that you and your team have been enjoying Touchplan! I will take your feedback back to our team for future improvements. Email us at support@touchplan.io if you have any questions or additional feedback!

Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"Only LEAN way to Pull Plan"
5/5
What do you like best about Touchplan?

Makes Last Planner principles possible for teams that are forced to work remotely. The interface is user friendly and easy to learn. The work product is live and dynamically managed, rather than being put on a wall at the start of a job and then being neglected when things get going. Review collected by and hosted on G2.com.

What do you dislike about Touchplan?

Very Complex and large projects may be limited by the number of swim lanes - forcing multiple projects with multiple plans to be developed to Phase and Pull a single site's work. I wish the size of the swim lane was adjustable by all... but understand that could cause issues in practice. I would love to see a way to condense and make legible a screen shot type version of the TouchPlan as it appears on the app, vs the look ahead and other reports that list the tasks in a different way. Review collected by and hosted on G2.com.

Response from Lindsey Stevens of Touchplan

Hi There! Thanks for taking the time to give us such thoughtful feedback. We're glad that you've been able to have more collaborative conversations around planning with other teams. These are great suggestions that I'm excited to pass back to my team here at Touchplan. Give us a shout at support@touchplan.io if any questions or further feedback comes up!

Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Touchplan works well for what it is, sometimes it is too open ended"
3.5/5
What do you like best about Touchplan?

I like how it remains a snapshot in time so when there is a dispute, it is easily settled with the record of commitments Review collected by and hosted on G2.com.

What do you dislike about Touchplan?

Tags are not integrated with other plans. For example, if a milestone tag in one plan is important to be displayed in another, it would be a lot more efficient if modifications to that tag will be reflected on the other plans that have the same tag Review collected by and hosted on G2.com.

Response from Sarah Cusack of Touchplan

Glad to hear that you and your team have been utilizing the Snapshot feature to compare plans! This is a great suggestion that I am happy to pass along to our team at Touchplan. You can contact us using the Live Chat feature under the Support tab if you have any questions or additional pieces of feedback!

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy and user friendly"
5/5
What do you like best about Touchplan?

As a general contractor it is easy to convey the schedule to the trade partners in a live update. Review collected by and hosted on G2.com.

What do you dislike about Touchplan?

The task do not link together. This feature would be helpful to show how task affect other task. Review collected by and hosted on G2.com.

Response from Sarah Cusack of Touchplan

Thanks for sharing this feedback! We are happy to hear that Touchplan has allowed for you and your trades to collaboratively create a plan. To learn how to create a visual link between tasks in Touchplan, contact our Customer Success Team through the Live Chat feature under the Support tab.