The best part is the mobility that TouchBistro offers with an easy to use and hold iPad. Many products say that they are user friendly, but this product actually is. Review collected by and hosted on G2.com.

I did not like that I had to upload the entire menu by hand instead of being able to easily import it. Review collected by and hosted on G2.com.

I have been on both ends of this service and I would have to say my utmost absolute favorite part of this POS system is truly that once you get up to the cashier, your food or coffee is already waiting for you since whilst standing in line, the wait staff can take your order right then and there! It's so incredibly easy to use, and easy to understand. Review collected by and hosted on G2.com.

It is kind of pricey but is SO worth it to improve your service! Review collected by and hosted on G2.com.

+I think one of the best features is ease of adding new menu items to the system. It takes a total of about 20 seconds to get item in , price and assign printers. Review collected by and hosted on G2.com.

-Sometimes getting with Tech support can take some time but other than that it is a minor problem to all of the benefits that you get by using TouchBistro Review collected by and hosted on G2.com.

price, ease of use, admin functions are straightforward Review collected by and hosted on G2.com.

updates, promises, promises, promises, credit cards not integrated, scheduling app not fully integrated Review collected by and hosted on G2.com.

Intuitive/ease of use, very customizable menus and reports. We have been able to fully realize when our busiest times truly are and, more importantly, what products are sold during those times. Review collected by and hosted on G2.com.

The Beta state of the TouchBistro cloud sometimes causes bookkeeper confusion. TouchBistro support is always there to assist us though. Review collected by and hosted on G2.com.

Touch Bistro has been an incredible ROI for our company enabling servers to send more 1:1 time with guests increasing satisfaction as well as a breeze on the back end. Set up was super easy and training took less than 1 hr to get everyone going.

I am so glad we decided to go with a hand held option and partnered with Touch Bistro. Review collected by and hosted on G2.com.

I haven't found anything I dislike. We have been beta testing most of the new integrations and TB takes our feedback seriously. Review collected by and hosted on G2.com.

It was a very user friendly program. Easy to use & never crashed! Review collected by and hosted on G2.com.

Not much to dislike did exactly what it was supposed to Review collected by and hosted on G2.com.

The best feature of TouchBistro is there hands on service and great customer service skills/ Review collected by and hosted on G2.com.

I dislike the fact that you are not allowed to use a preferred customer discount code after signing up. Review collected by and hosted on G2.com.

We love the ease of using this system. Everything is very instinctive which is great for my staff. Review collected by and hosted on G2.com.

Gift cards were an issue but we solved it by switching credit card processors. Review collected by and hosted on G2.com.

Not being tied to a hardware based system and ease of use Review collected by and hosted on G2.com.

Reporting still needs some improvement on time keeping. Would like sales to show both gross and net sales for sales category, and would like cloud reporting to have all the same functions as the iPads. And would love to have online ordering and payment fully integrated for take out orders (ie: guest orders online, pays online, the the order prints up automatically in our kitchen) Review collected by and hosted on G2.com.