--- title: TouchBistro Restaurant POS Reviews meta_title: 'TouchBistro Restaurant POS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 108 reviews by the users' company size, role or industry to find out how TouchBistro Restaurant POS works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 108 scale: '5' date_modified: '2026-08-07' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # TouchBistro Restaurant POS Reviews **Vendor:** TouchBistro **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.1/5.0 **Total Reviews:** 108 ## About TouchBistro Restaurant POS TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business. ## TouchBistro Restaurant POS Pros & Cons **What users like:** - Users find the **ease of use** of TouchBistro Restaurant POS quite satisfactory for their operations. (1 reviews) - Users appreciate the **reliability** of TouchBistro Restaurant POS, finding it to be user-friendly and effective. (1 reviews) **What users dislike:** - Users report **connectivity issues** with TouchBistro, resulting in lost orders and erratic menu categorizations. (1 reviews) - Users find TouchBistro POS to be **overpriced bloatware** , leading to frustration with constant crashes and poor support. (1 reviews) - Users are frustrated with the **poor inventory management** , citing lost orders and miscategorized menu items. (1 reviews) - Users report a significant **lack of tracking** for orders, leading to lost data and frustrating mistakes in menu categories. (1 reviews) - Users report **menu categorization issues** that can lead to confusion and mismanagement of orders in TouchBistro. (1 reviews) - Users report experiencing **horrible customer service** , with constant crashes and issues affecting order management and functionality. (1 reviews) - Users experience **poor support access** with TouchBistro, facing difficulties in resolving hardware and service-related issues. (1 reviews) - System Instability (1 reviews) - Technical Glitches (1 reviews) ## TouchBistro Restaurant POS Reviews ### 1. Great product, ever improving **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2016 **What do you like best about TouchBistro Restaurant POS?** Its easy to use, quick and affordable. I can change stuff on a dime on the admin page. **What do you dislike about TouchBistro Restaurant POS?** communication between the server can be slow at times, I find myself having to restart the app if its been a busy day and i need to adjust something on my admin page. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** The ipads take up a lot less space and it speeds up service, not having to take an order and go back to the computer and input it cuts the servers ordering time in half. ### 2. Good pos **Rating:** 4.5/5.0 stars **Reviewed by:** Amy C. | Vice President, Business Banker, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** I like the flexibility to change things as needed...menu items, what prints where and when, who has access to what! **What do you dislike about TouchBistro Restaurant POS?** I wish there was the ability to log on from home to pull reports and update menu items. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Create reports to pull weekly ### 3. The best Pos I have ever Used **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan K. | Executive VP, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2016 **What do you like best about TouchBistro Restaurant POS?** The sales and payroll tracking. These are the two biggest things. That is use touch bistro for. **What do you dislike about TouchBistro Restaurant POS?** I would like it to have better payment options, chip reader, tip adjust. **Recommendations to others considering TouchBistro Restaurant POS:** Do it and do it now. Get touch bistro set up. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Payroll and tracking hours. The ease of touch bistro is great. **Official Response from Jackie Prange:** > Thanks for the review Ryan! We always appreciate your feedback and your business. ### 4. This system speeds everything up as each server has their own iPad. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** The online reports; we travel a lot and can see how busy any given day was. **What do you dislike about TouchBistro Restaurant POS?** The wait whilst the order is being printed is a little frustrating sometimes. **Recommendations to others considering TouchBistro Restaurant POS:** Go for it! **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Our sales are constantly increasing and the system allows the servers to cope with some very busy periods. As a result we feel that customer service has improved and that beverage sales have gone up. ### 5. President **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** Touch Bistro has transformed our front of house with an easy to operate, fully trackable system for our staff. Customers love the interactive menus. **What do you dislike about TouchBistro Restaurant POS?** The annual fee is a little tough on us as we only operate for a few months per year. **Recommendations to others considering TouchBistro Restaurant POS:** Offer seasonal rates to seasonable businesses. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** The data that the system provides allows us to measure and adjust based on facts, not feelings. ### 6. Never crashes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** It is STABLE with a Capitol S. I would love more flexibility with the kitchen print handling but all in all a very solid product. **What do you dislike about TouchBistro Restaurant POS?** Not enough flexibility on programming specialty items such as combos and too many steps to ring in a single cash item. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** N/a ### 7. A Fantastic Product For A Small Restaurant **Rating:** 5.0/5.0 stars **Reviewed by:** Christian G. | Senior Sales & Systems Engineer, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2016 **What do you like best about TouchBistro Restaurant POS?** Provides a very intuitive interface for managing daily tasks. **What do you dislike about TouchBistro Restaurant POS?** Cloud reporting is somewhat limited. Better data export would be useful. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Restaurant order management, inventory tracking, employee time tracking. ### 8. Very easy to use platform for our restaurant **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2016 **What do you like best about TouchBistro Restaurant POS?** I like how easy TB is to use for our staff. It makes training new employees very easy and updating our menu easy as well. **What do you dislike about TouchBistro Restaurant POS?** We really need more in-depth reporting with more flexibility to dive deeper into item/category sales, inventory, etc. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** As I said, TB is very easy to use. Most people work with Apple products so their understanding of the options/menus are simple. ## TouchBistro Restaurant POS Discussions - [How do i put someone’s name across a table rather than just their colour?](https://www.g2.com/discussions/how-do-i-put-someone-s-name-across-a-table-rather-than-just-their-colour) - 1 comment, 1 upvote - [I have printers from a previous POS. Will they work with TouchBistro?](https://www.g2.com/discussions/hardware-setup-e3519a59-f9fb-4ee8-acd2-8c6fa8754f40) - 1 comment, 1 upvote - [Do you support the Star Kitchen Buzzer?](https://www.g2.com/discussions/hardware-setup) - 2 comments, 1 upvote - [What is TouchBistro Restaurant POS used for?](https://www.g2.com/discussions/what-is-touchbistro-restaurant-pos-used-for) - 1 comment - [View TouchBistro Restaurant POS pricing details and edition comparison](https://www.g2.com/products/touchbistro-restaurant-pos/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A57%3A47+-0500&secure%5Bsession_id%5D=ea6e6db0-f174-4ffe-8909-093dd0f59733&secure%5Btoken%5D=6947bbd8ee65aac8a02c3acdc48fa703f1767efc7925fd4aace7bc974cb9be57&format=llm_user) ## TouchBistro Restaurant POS Integrations - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## TouchBistro Restaurant POS Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Reporting/Analytics **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top TouchBistro Restaurant POS Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (327 reviews)