--- title: TouchBistro Restaurant POS Reviews meta_title: 'TouchBistro Restaurant POS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 108 reviews by the users' company size, role or industry to find out how TouchBistro Restaurant POS works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 108 scale: '5' date_modified: '2026-08-04' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # TouchBistro Restaurant POS Reviews **Vendor:** TouchBistro **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.1/5.0 **Total Reviews:** 108 ## About TouchBistro Restaurant POS TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business. ## TouchBistro Restaurant POS Pros & Cons **What users like:** - Users find the **ease of use** of TouchBistro Restaurant POS quite satisfactory for their operations. (1 reviews) - Users appreciate the **reliability** of TouchBistro Restaurant POS, finding it to be user-friendly and effective. (1 reviews) **What users dislike:** - Users report **connectivity issues** with TouchBistro, resulting in lost orders and erratic menu categorizations. (1 reviews) - Users find TouchBistro POS to be **overpriced bloatware** , leading to frustration with constant crashes and poor support. (1 reviews) - Users are frustrated with the **poor inventory management** , citing lost orders and miscategorized menu items. (1 reviews) - Users report a significant **lack of tracking** for orders, leading to lost data and frustrating mistakes in menu categories. (1 reviews) - Users report **menu categorization issues** that can lead to confusion and mismanagement of orders in TouchBistro. (1 reviews) - Users report experiencing **horrible customer service** , with constant crashes and issues affecting order management and functionality. (1 reviews) - Users experience **poor support access** with TouchBistro, facing difficulties in resolving hardware and service-related issues. (1 reviews) - System Instability (1 reviews) - Technical Glitches (1 reviews) ## TouchBistro Restaurant POS Reviews ### 1. User-friendly interface **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca S. | Independent Business Owner, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2017 **What do you like best about TouchBistro Restaurant POS?** very user-friendly, can add/change items with no difficulty, and its very easy to train new staff on how to use **What do you dislike about TouchBistro Restaurant POS?** price- it would be nice to have a less expensive, pared down option for smaller restaurants; there are a lot of features that we don't need/don't use, and the monthly cost is quite high. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** unsure, doesn't really apply ### 2. All you need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** Ease of use. Easy to learn. System grows with you. **What do you dislike about TouchBistro Restaurant POS?** Wish it would let us run itune underneath the program. As it is now the audio goes quiet when you open touchbistro **Recommendations to others considering TouchBistro Restaurant POS:** 2 thumbs up from me **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Scheduling. Really helps keep track of hours worked. Something I didn't realize when I originally decided to go with this system ### 3. simple but reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2017 **What do you like best about TouchBistro Restaurant POS?** simplistic and easy to add/change menu, pricing, et. **What do you dislike about TouchBistro Restaurant POS?** reporting could be more robust...would like to see more cloud reports available. **Recommendations to others considering TouchBistro Restaurant POS:** its easy, simple, but we aren't using it's full potential, so hard to tell if it will be what a larger restaurant with multiple order stations would need. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** needed some reporting and menu item tracking ### 4. Love TouchBistro! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2017 **What do you like best about TouchBistro Restaurant POS?** I love the versatility and mobility! The efficiency gained from going mobile has dramatically improved our customer service and service times. **What do you dislike about TouchBistro Restaurant POS?** Not much to dislike at all. Reporting flexibility can always be improved. **Recommendations to others considering TouchBistro Restaurant POS:** TouchBistro is a robust, mobile point of sale solution that will allow your service to immediately improve. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Our service speed has improved dramatically. We have also been able to put much greater product knowledge into our staff's hands. **Official Response from Mellanie Nimchand:** > Hi there, Thanks for taking the time to let us know your thoughts! We love hearing how TouchBistro has helped restaurants succeed, whether it be through increased customer experience or making better business decisions! Mell ### 5. more than satisfied with the whole program. **Rating:** 4.5/5.0 stars **Reviewed by:** jens h. | agent, Glass, Ceramics & Concrete, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2017 **What do you like best about TouchBistro Restaurant POS?** ease of use. the amount of info i can get out of it **What do you dislike about TouchBistro Restaurant POS?** no dislikes. Screen Shot 2017-03-31 at 8.35.29 AM i have tried to upload the screenshot more than 10 times - always a problem **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** in the restaurant business a need a simple and accurate way to get orders in the system, and get the information i need. ### 6. Touch Bistro for quickserve fine dining **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Owner, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2017 **What do you like best about TouchBistro Restaurant POS?** easy to use and edit. reporting is good **What do you dislike about TouchBistro Restaurant POS?** The promotional pricing and discounts could be easier to implement for different scenarios **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Sales, Inventory and goals are very easy to monitor **Official Response from Mellanie Nimchand:** > Hi Jennifer, Thanks for taking the time out to leave a review! Ease of use is a huge focus for us, so we love hearing that you and your team are finding it easy! For promotional pricing and discounts, I suggest calling in to our CS team. They have great tips on exactly how to do this. Thanks! Mell ### 7. great support, easy to navigate, **Rating:** 5.0/5.0 stars **Reviewed by:** Doris W. | Owner/operator, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about TouchBistro Restaurant POS?** ease of separating orders at the same table, combining tables **What do you dislike about TouchBistro Restaurant POS?** not much to dislike since this is an excellent product!! **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** specific instructions to the kitchen for orders ### 8. consultant doing review of pos systems for client **Rating:** 3.5/5.0 stars **Reviewed by:** Sarah C. | VP, Client Services, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2017 **What do you like best about TouchBistro Restaurant POS?** I loved the system and loved the reporting. It was very user friendly and I was really excited about showing it to my client. **What do you dislike about TouchBistro Restaurant POS?** I was surprised to learn that it wasn't built for multi-unit use. How disappointing. The sales rep I was speaking with was great. I loved the system and she said a multi-unit version was coming out soon, but still 12+ mos out. **Recommendations to others considering TouchBistro Restaurant POS:** Looked great if you were single unit. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** I was working with a client to switch pos systems. We wanted to switch from Micros and really liked what we saw until we found out it was for single unit use only. ### 9. Touchbistro review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about TouchBistro Restaurant POS?** Works well, very few hiccups. New people pick it up quickly, very little training involved. **What do you dislike about TouchBistro Restaurant POS?** Very much tied to Apple ecosystem. Makes for an expensive deployment. Pro version tied to Mac mini, which hadn't had a hardware refresh in years. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Cloud component is a godsend allows us to run reports during service without taking terminals off line. ### 10. Easy to navigate. Provides very detailed reports. **Rating:** 5.0/5.0 stars **Reviewed by:** Erin L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2017 **What do you like best about TouchBistro Restaurant POS?** All of the reports are very detailed and easy to read. It is easy to total reconcile the end of day cash with the end of day reports. Easy to input customer orders as well. **What do you dislike about TouchBistro Restaurant POS?** Cashing out orders was sometimes complicated. There were issues that employees had when trying to delete an item just as they were cashing out. **Recommendations to others considering TouchBistro Restaurant POS:** Highly recommend TouchBistro! **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** We needed to update our system. Finding it a lot easier to use for our students as they are technologically advanced ### 11. Great software easy to use and understand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about TouchBistro Restaurant POS?** Speed of ordering and processing simple to track sales **What do you dislike about TouchBistro Restaurant POS?** The install was a challenge good thing my son know IT otherwise we would have been in trouble **Recommendations to others considering TouchBistro Restaurant POS:** Do your homework know the hardware or have someone that does **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Faster drink orders to bar better check and balance not missing ringing up orders ### 12. Great customer service , reliable pos , works efficiently and i can mange the backstage .! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2017 **What do you like best about TouchBistro Restaurant POS?** Compact size of my IPad , my desktop icons and apps are allways close to reach. **What do you dislike about TouchBistro Restaurant POS?** I can't print in Red. For modified menu items to be sent to kitchen?! **Recommendations to others considering TouchBistro Restaurant POS:** No comment **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Easy to train my staff. **Official Response from Mellanie Nimchand:** > Hi there, Thanks for taking the time out to share your thoughts on TouchBistro! Agree, using an iPad is so much more efficient than a huge terminal! As for printing in red... give our CS a team a shout, they're available 24/7 to answer questions like printing in red. Thanks again! Mell ### 13. TouchBistro for a quick service restaurant **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2016 **What do you like best about TouchBistro Restaurant POS?** I have been using Touch Bistro for one month now. They do have some nice features but if your a quick service restaurant DO NOT USE THEM. They are totally focused on full service restaurants and do not seem to want to change that. **What do you dislike about TouchBistro Restaurant POS?** We are a small coffee shop and my top two complaints(I seem to find more thing that work against us the more we go forward) are listed below. Every credit card slip prints out twice so that the customer can sign and that does not include the itemized one. We go thru rolls each day since we have small transactions.You actually can not access payroll from the cloud in a user friendly way. If you would like to get out a calculator and add each employee up shift by shift then your in luck. VERY FRUSTRATED! **Recommendations to others considering TouchBistro Restaurant POS:** Make sure you know how EVERYTHING works before you sign up. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** N/A ### 14. It works fine **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2017 **What do you like best about TouchBistro Restaurant POS?** I like the payroll and end of day procedures and the flexibility of the system **What do you dislike about TouchBistro Restaurant POS?** Sometimes credit card processing runs a little slow **Recommendations to others considering TouchBistro Restaurant POS:** cost effective and user friendly **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** average **Official Response from Mellanie Nimchand:** > Hi there, Thanks for taking the time out to leave a review. The system does make End of Day procedures a lot easier with the reporting features! In regards to slow credit card payment processing, I would suggest checking with your actual payment processor (example: Vantiv, Cayan, etc.) or giving our CS team a call to troubleshoot. Thanks again for your time! Mell ### 15. Adaptive POS **Rating:** 4.0/5.0 stars **Reviewed by:** Wheath R. | Assistant Manager, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2016 **What do you like best about TouchBistro Restaurant POS?** TouchBistro is an adaptive POS. It's not thanks for the money, here's the system now your stuck with it. If there's something that you don't like you can make requests or suggestions and every update something new is integrated. The system is easy to use and easy to train new employees on The support is fast! I usually email support as I hate waiting on the phone and they usually reply with an answer with in the hour. They are patient with me no matter how basic my question is and they actually listen to my suggestions or ideas. **What do you dislike about TouchBistro Restaurant POS?** We get slowed down at the tables as there is no background printing for the kitchen Chits and receipts but I am sure this is something they are working on. **Recommendations to others considering TouchBistro Restaurant POS:** I would recommend. They are an evolving system. Every update there is something better. The support is amazing, they are patient and they actually listen to your problems and ideas. There is a TouchBistro community to share ideas and make suggestions. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** We replaced our single POS station with 4 ipads. They have paid for themselves. All orders and now being rung in correctly, No missing drinks, appies or desserts. Sales are up. Also service speed has increased as system is portable. The system is also easier to use so training has become easier. ### 16. Easy to use, reasonably priced! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about TouchBistro Restaurant POS?** Great support, easy program to set up and use. Very reasonable cost. **What do you dislike about TouchBistro Restaurant POS?** Could be better on accounting and inventory. **Recommendations to others considering TouchBistro Restaurant POS:** Try it **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Assists with financial information as well as inventory. ### 17. Owner / Chef **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2017 **What do you like best about TouchBistro Restaurant POS?** Everything I need in one platform, its a no brainer **What do you dislike about TouchBistro Restaurant POS?** Cannot change menu remotely, ............ **Recommendations to others considering TouchBistro Restaurant POS:** Get familiarized with all the Apple products you'll be using. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Being an international award winning pizza chef is one thing, but without a solid backbone like Touch Bistro at my command, my venue would be much more challenging to operate. ### 18. Great Touch Bistro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about TouchBistro Restaurant POS?** It's not over kill for a small business. **What do you dislike about TouchBistro Restaurant POS?** Nothing so far. It has been great experience . **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** I am new to the experience. Inventory, easy sevice. ### 19. fast and easy setup with little to no training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2017 **What do you like best about TouchBistro Restaurant POS?** it was so easy to get started. a one hour session to setup over the phone and i can call in with any questions for a quick fix **What do you dislike about TouchBistro Restaurant POS?** it sometimes takes long to get a hold of technicians **Recommendations to others considering TouchBistro Restaurant POS:** do it **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** the cloud reporting is great and i can always compare my previous years and weeks to see progress ### 20. Love Touchbistro. User friendly!! **Rating:** 5.0/5.0 stars **Reviewed by:** Nery M. | Bar owner, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2017 **What do you like best about TouchBistro Restaurant POS?** iPad. Mobility of suing iPads at table. **What do you dislike about TouchBistro Restaurant POS?** At first the connection was slow. Connection to iPads were slow and payments would take forever to run towards end of night. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Mobility ### 21. Very intuitive system **Rating:** 4.5/5.0 stars **Reviewed by:** Wilbur T. | Business Owner, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2017 **What do you like best about TouchBistro Restaurant POS?** Flexibility in moving orders among seats, moving guests between tables and bill splitting options **What do you dislike about TouchBistro Restaurant POS?** Server synchronization sometimes slow. Closing out day doesn't always sync with server. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Speedy service and guest experience ### 22. Touch Bistro iPad System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2016 **What do you like best about TouchBistro Restaurant POS?** Our pizza restaurant is in its fifth year of business. We decided to make the switch to an iPad-based POS in year four because our lease was up on an older desktop-based system. We did hours of comparison between 5-6 other iPad-based POS systems and TouchBistro was the clear winner. We like the ability to customize different aspects of the pizzas, salads, etc. easily (it does take a lot of patience to program the menu into the POS). The service has been quick and they have an answer to 85% of the issues. If the functionality is not currently available TB submits the issue to the dev team. Since being with TB they have updated the system twice, which has added some of the requested functions. Luckily TB is a tech company and can continually better the system, unlike some of the older POS systems where you were stuck with the version you purchased (4 years ago). **What do you dislike about TouchBistro Restaurant POS?** There are a few requests I have that would make the system better. - Alcohol Tax - It would be amazing if you can only input the price of a beer into the system ($5 for a Pacifico) and the tax would automatically be included in that price (i.e. - customer only pays $5.00). Currently, we have to back the 8% tax (charge $4.60) for ever beer we input so that the customer sees a round number when paying. - Cloud - The cloud reporting is okay. We own multiple businesses and are not at the restaurant all of the time. It would be great to be able to access all of the same reports we can see on the iPad. Also, it would be nice if when you bookmarked TB Cloud if the date that populated the page was today or the previous day. Currently, the Cloud defaults to the day you bookmarked the page. **Recommendations to others considering TouchBistro Restaurant POS:** Make sure it has all of the functionality you are used to with your current system (if you are switching). **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** TouchBistro has allowed us to speed up our ordering process, provide better customer service, and the system is very intuitive in the day of the iEverything. Our employees are very familiar with Apple products and TB has done a great job mimicking Apple's swiping gestures, etc. ### 23. Excellent software and customer services! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2017 **What do you like best about TouchBistro Restaurant POS?** Very detail menu and staff managing function. Very user friendly GUI. **What do you dislike about TouchBistro Restaurant POS?** If credit card tips can be divided for working shift employees automatically , it will be lot more efficient for employer. **Recommendations to others considering TouchBistro Restaurant POS:** Very easy to use and manage POS specially for new restaurants. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Menu management, and POS. We can access report remotely. But Hope it can accept NFC payment such as Apple Pay. ### 24. Love the ease of it! **Rating:** 5.0/5.0 stars **Reviewed by:** Robin L. | Owner, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** This system is bases like an iPhone, so most of my employees are able to use it immediately with almost no training! The programming side requires more attention, but is still very simple to do. **What do you dislike about TouchBistro Restaurant POS?** i would like to have more control over what prints on the ticket (chit to this Canadian based company). I would like to customize how certain items and ingredients are listed, especially the order they are listed and the detail involved. But this is a small complaint for a great system. **Recommendations to others considering TouchBistro Restaurant POS:** I have a small scale deli/cafe. This system works so great for our size and doesn't have a ton features that we don't use getting in the way. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** The biggest benefit to us is consistency, especially with pricing. I also love the ease of reports for taxes and inventory. **Official Response from Jackie Prange:** > Hi Robin, thanks for reviewing TouchBistro! Ease of you use and fair pricing are two things we pride ourselves on maintaining. Happy to hear you feel the same! Thanks again. ### 25. Best POS System Hands Down!! Affordable, Modern, Flexible, Cost Effective, Scalable! 5 STARS!! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul N. | Principal Consultant, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** Modern, user-friendly system is intuitive and flexible! Unbelievably cost effective and very scalable. **What do you dislike about TouchBistro Restaurant POS?** No built-in inventory management. Not too big of a deal, but would be a nice standard feature. **Recommendations to others considering TouchBistro Restaurant POS:** We use the system for a coffee shop so we do not use a lot of the system. I am unable to comment on how it satisfies a full scale restaurant. With that said, since it was primarily designed for cafe's and restaurants, it should be very accommodating considering the features and cost benefit. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** The system has a very clean interface that anyone can quickly learn – unlike many other 'bulky' systems, and allows for on-the-fly changes to menus, or pricing, etc. when needed. Also, we have been able to calculate our ROI quickly and easily from day-to-day, month-to-month, and year-to-year!. Our CPA loves us! **Official Response from Jackie Prange:** > Hi Paul! Thanks so much for the review, we couldn’t agree more. It’s one thing for a company to preach their values, but when a happy customer shares them, it feels amazing! We’re glad your coffee shop has been able to benefit from TouchBistro’s intuitive and scalable software, along with the ease of which you can run reports for your CPA. Thanks again! ### 26. Just signed up and loving every bit of it!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney D. | Business Owner, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2016 **What do you like best about TouchBistro Restaurant POS?** I love how easy it is for our staff to input items and even click on them to view all ingredients instead of asking the kitchen. I love how precise the reporting is so that we can see what is selling and when. I love that we can see how many people have come in that day, even if we are somewhere sitting on the beach. **What do you dislike about TouchBistro Restaurant POS?** Nothing so far. The price and set up were really in line with what we are looking for and it appears to be really user friendly. **Recommendations to others considering TouchBistro Restaurant POS:** They make setup so easy from the demo to purchasing your hardware and getting you in touch with the best credit card processor while putting no pressure on you to use their vendors or products. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Not having to ask the kitchen an ingredient is huge as well as the counter space we saving with the ipad we are using for TouchBistro. ### 27. Best POS available today. **Rating:** 5.0/5.0 stars **Reviewed by:** Farid N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2017 **What do you like best about TouchBistro Restaurant POS?** Simplicity & adaptability................................................................................................. **What do you dislike about TouchBistro Restaurant POS?** Nothing to dislike................................................................................................................. **Recommendations to others considering TouchBistro Restaurant POS:** Don't hesitate! **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Speed of service improvement ### 28. Seems like great system, with little lack on service **Rating:** 4.5/5.0 stars **Reviewed by:** Martin S. | culinary art, Hotel Management, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2016 **What do you like best about TouchBistro Restaurant POS?** We have a great experience with Touch Bistro so far - even when we're not up and running yet... **What do you dislike about TouchBistro Restaurant POS?** The biggest issue I see is that phone calls are never answered from their sells rep staff! Reason why I am saying that is because the time when we were in a training process I tried to reach out several times their staff but unfortunately nobody was available. I believe that this will be fixed in the near future and I cant wait for being their customer wit 100% satisfaction! **Recommendations to others considering TouchBistro Restaurant POS:** I would definitely recommend touch bistro. As far as our experience goes with them, Everything seem to be at the right place. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** N/A ### 29. Great Foundation, constantly improving **Rating:** 4.0/5.0 stars **Reviewed by:** Zach S. | Restaurant Manager, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2016 **What do you like best about TouchBistro Restaurant POS?** They've created a pos that is perfect for smaller restaurants (100 seats or less, maybe 150 seats). This system is great to allow you to not have to put up a bunch of cash for equipment and technology to get your business going or integrate a new pos to replace an outdated one. Overall, once they integrate an update of technology to have a cash management system I will be completely happy with the choice I've made in selecting touchbistro **What do you dislike about TouchBistro Restaurant POS?** with a few improvements and different software integrations or upgrades to add needed features, they will certainly be an industry leader and major competitor. More so than they already are. Their customer service phone lines tend to be busier than they should be, but they always respond directly to you within 24 hours and have solutions that don't keep you guessing. accessing some reports can be difficult, but for the most part you can dig as deep through reports as you need to, its when you are looking for specifics of specifics is one of a few areas that they struggle **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** The major benefits are on the fly adjustments to menus and having access to the admin side on the actual ipads instead of accessing a back office computer all the time to make changes, customization has become simpler and easier to accomplish to mold the system to fit our business. which ultimately streamlines the efficiency of my staff **Official Response from Jackie Prange:** > Hi Zach! Thanks for the review. It’s great to hear you’re enjoying the benefits of TouchBistro, and even with the minor dislikes you mentioned, both were followed up with positive remarks! We love hearing from happy customers, especially those who have been able to improve their staff and business efficiencies after using TouchBistro. Thanks again! ### 30. Very informative system via email **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2017 **What do you like best about TouchBistro Restaurant POS?** I love the fact I can manage my finances from anywhere via email **What do you dislike about TouchBistro Restaurant POS?** There's no link to my actually payroll company **Recommendations to others considering TouchBistro Restaurant POS:** Super easy and packed with information accessible from anywhere to run your business from home or on site **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Accuracy of the system for keeping control ### 31. T&R **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2017 **What do you like best about TouchBistro Restaurant POS?** Easy ness of use for my employees. The easy ness of setting it up. **What do you dislike about TouchBistro Restaurant POS?** The price per unit. I believe square has a similar one that doesn't cost 75 per unit. I have 2 and at times wished I had more. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Pos ### 32. Excellent choice as first or upgrade POS **Rating:** 4.5/5.0 stars **Reviewed by:** James N. | Chef & Owner, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2016 **What do you like best about TouchBistro Restaurant POS?** Front of house ease of use. Customer friendly, quick checkouts, paying at table, ordering & re-ordering. Easy to edit order, transfer table, add new seats or split checks. Think of (old way) of seating customers, provide menus, walk to get drinks, then when ready come back to table and write it all down manually, then stand there review order (scribble out changes etc...), walk back to a stand alone POS terminal and wait in line for other servers (or not)... if you have a question on order... you have to loose order, walk (of death) back to confirm order with table then walk all the way back to get in line to use stand alone POS. TB makes it so easy that while you input drinks, hit send BAM have runner get them out ASAP. While ordering appetizers (drinks come out). App's get sent. Then take order at table. Corrections, alterations, changes after an entire order... AT TABLE! easy...easy...easy! **What do you dislike about TouchBistro Restaurant POS?** TB could improve on reporting and inventory. Not as antiquated as one who obsesses over COG or COL would desire. This is the missing 5th star. However, major improvement to cloud reporting! They are always in process of strong updates and enhancements! **Recommendations to others considering TouchBistro Restaurant POS:** Get high speed internet no matter how many iPads (enable bridge mode). Easy to Install yourself. TB can remote in to help with anything else. Set up menu at home or configure at home and move to business, with minor settings to change (i.e. internet). Use at least 2 airport extremes (Hard wired) and do not use 3rd party. Mac Mini is fine for high volume establishment as long as you SSD installed. Try to get any iPads refurbished or an open item box. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Cut service time by an average of 7 minutes per table. Turning over more tables has made me realize about $2,000 more per busy nights. Pays for itself! **Official Response from Jackie Prange:** > Thanks for the review James, we really appreciate the feedback! We're glad you’ve noticed the major improvements that have been made to our cloud reporting. Hearing how much time you’ve saved, along with being able to increase daily revenue is music to our ears. Thanks for being such an awesome customer! ### 33. A decent iPAD POS system, but still has some issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** The ease of an iPad based POS is nice. The controls are just like any iOS app, which makes life pretty easy. Mobility and everything are great. Touchbistro is pretty responsive when you have technical issues, and when there is a feature missing, they submit it to their programming team to work on it for a new edition. **What do you dislike about TouchBistro Restaurant POS?** The system itself is pretty cumbersome for a simple brewery tasting room setting. It slows down service when you have to ring in a simple cash transaction, for example. The last couple of updates have had really terrible bugs in them - labor reports and sales reports had errors and the numbers were wrong. If you're a small business owner, you know that is huge when you are trying to do pay roll and send numbers to your accountants. Although they always respond when you have a technical issue, they never answer the phone when you call, but rather call you back (usually take more than 3 hours for them to do so), so if you have an immediate problem, you're likely going to get stuck waiting around with angry guests. We were also promised when we signed up that the system would be able to hold credit card information, but by the time we got it set up, it no longer did this. They say it was in response to the new chip reader laws, but I personally know several other POS systems used locally that still take the info no problem. Because of this, it is hard to search for old checks and things unless you know the four digit check number. Although I know that all POS systems have problems, and this is the first iPad system I have used, so it's possible that the others out there have their own issues. **Recommendations to others considering TouchBistro Restaurant POS:** Think through every situation in which you might need to use your POS system, and actually go through step by step to find out what you need. Then, explore all of the options out there. At the time, TouchBistro was the best available for us, but there are constant developments and newcomers to the iPad POS game. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** We solved the problem of needing a POS, and not needing a huge bells and whistles, full restaurant type. We have almost exclusively beverages and some merchandise. But it is nice that Touchbistro is flexible enough to handle that simplicity, the complex restaurant set up, and several extras like events and things. ### 34. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2017 **What do you like best about TouchBistro Restaurant POS?** The customer service is there when needed. **What do you dislike about TouchBistro Restaurant POS?** Not having enough time to utilize all that's offerd. **Recommendations to others considering TouchBistro Restaurant POS:** Think of your needs and wants. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Cost cost ratio. Ease of access. ### 35. Very user friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** We love TouchBistro for our wine bar. It is extremely user friendly and we are able to quickly switch between different types of wine and our food section. It is very easy to set up specials of the day and happy hour pricing. If you are familiar with Apple products, you will love the set up of Touch Bistro. The splitting the tab function is very convenient and easy to use. We also love the ability to ring someone up right at their table and allow them to sign on the screen. I would definitely recommend TouchBistro. **What do you dislike about TouchBistro Restaurant POS?** A bit tedious to enter items, but once you get th e hang of it, it's not so bad! **Recommendations to others considering TouchBistro Restaurant POS:** If you are familiar with Apple products, you will love the ease of the iPads to take orders and do reporting. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Reporting functions are great at keeping an eye of sales and staffing. ### 36. So Functional **Rating:** 5.0/5.0 stars **Reviewed by:** Larry L. | Owner & General Manager, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** TouchBistro provides my customers with great service. The speed and functionality of this POS allows servers time to interact with the guest more and eliminate order mistakes. **What do you dislike about TouchBistro Restaurant POS?** Nothing bad about the TouchBistro POS. Staff & management love it. **Recommendations to others considering TouchBistro Restaurant POS:** TouchBistro is the way of the future.. .no more forgetting orders or waiting in line for the POS. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Order mistakes are few and far between, since the staff is entering it directly into the TouchBistro iPad. Customers are altered immediately by the server when an extra charge is to be incurred for a special order. If staff forgets to punch in at the start of a shift, its easy to make an adjustment. ### 37. Almost perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Alex N. | Director, Motion Pictures and Film, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** Ease of use and the ability to easily adjust the menu with new items **What do you dislike about TouchBistro Restaurant POS?** That despite several requests I still could not get a solution to display a second currency for my customer bill total - a big drawback **Recommendations to others considering TouchBistro Restaurant POS:** TB is very easy to learn for new employees, it is very flexible in terms of menu items and modifications, it gives you good basic statistics on what sells best, sales spread over time and even by table and or waiter, depending on what you need most. Especially for small units like ours it really is almost perfect. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Professional looking customer bills, good statistics, some accounting features ### 38. A great experience with fast quick install. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff R. | C.E.O., Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2016 **What do you like best about TouchBistro Restaurant POS?** The best feature is the ease of setting up and training employees. I have cut my training time to in half from our old system. We are not only training people quicker but have eliminated mistakes and user errors with the structure of the ordering system and ease of chits for the cooks. **What do you dislike about TouchBistro Restaurant POS?** No dislikes so far. Would like to see in future updates a way for the manager to "86" an item on the fly so it still appears but can't be ordered. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** We needed to be able speed our order entry and handle large tables that request split tickets. TouchBistro excels in this and ensures tickets are rung correctly. ### 39. Amazing Service **Rating:** 5.0/5.0 stars **Reviewed by:** Deirdre M. | Owner, Food Production, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** I have only just started using TouchBistro - but i am already extremley impressed with their APP as well as their customer service. I look forward to continue using them as my POS! **What do you dislike about TouchBistro Restaurant POS?** So far nothing, maybe the set up and how the groups show up on my iPad. But other than that, no complaints so far. **Recommendations to others considering TouchBistro Restaurant POS:** Amazing and super simple to use. Quick and easy setup! **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** The business problems that i am solving are my cashiers effiency on the cash. They are quickly able to find the items that they are looking for. ### 40. Perfect POS **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy S. | Owner, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2016 **What do you like best about TouchBistro Restaurant POS?** We have used many different systems over the years from big names like digital dining and micros, to newer apps like square. This is undeniably the best, most complete POS system on the market. We now operate a full service fast casual restaurant and this is perfect for us. Highly recommended! **What do you dislike about TouchBistro Restaurant POS?** There really isn't anything to dislike. It takes some time to set up, but they all do. **Recommendations to others considering TouchBistro Restaurant POS:** Buy it! **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Our main benefit has been the ability to take orders table side. This has sped up our ordering process and gotten rid of most mistakes. ### 41. Clear Concise POS **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew S. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2016 **What do you like best about TouchBistro Restaurant POS?** The implementation, training and startup went smoothly. Initial setup took about 2 hours once we had hardware in hand. Menus are clear and concise and easy to use. Staff training took 5 minutes. **What do you dislike about TouchBistro Restaurant POS?** The inventory management system is a little slow but work great. **Recommendations to others considering TouchBistro Restaurant POS:** Implementation with Staffing Scheduling and Xero are Life Savers. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Needed a clear and concise POS system to utilize for our taproom / wine bar. This system installed without any issue and we were off and running with very minimal training needed. ### 42. Great iPad POS System **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Proprietor, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2016 **What do you like best about TouchBistro Restaurant POS?** Ease of use - touchbistro is easy to use and set up. iPads are the way to go these days. Most everyone is familiar with Apple and how to use it. **What do you dislike about TouchBistro Restaurant POS?** Menu set up is a little difficult if you have a large menu. Everything is done on there iPad, so it can take some time to set up. Touchbistro will input and set up your menu for a very reasonable amount and get you up and running quickly. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Training and accurate order entry were my biggest problems. With touchbistro the orders go to the kitchen and are made quickly and easily. The kitchen no longer has to try to read hand written tickets and asking questions about how to make the orders **Official Response from Jackie Prange:** > Thanks for the review David, we appreciate any and all customer feedback! Hearing our software was able to help eliminate two of your business’s biggest problems is enough to make us smile from ear to ear! Thanks for choosing TouchBistro, we’re lucky to have you. ### 43. Switching to TouchBistro was our best decision! **Rating:** 5.0/5.0 stars **Reviewed by:** Nick O. | Sole Proprietor, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2016 **What do you like best about TouchBistro Restaurant POS?** The easiness of use, intuitiveness and flexibility. **What do you dislike about TouchBistro Restaurant POS?** The cost of initial investment is a bit high. **Recommendations to others considering TouchBistro Restaurant POS:** For the restaurants/cafes it's a must. Helps to manage the venue, serve clients faster and better and decrease the servers mistakes **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** It allows us to spend less time on shifts reports, payroll. Also we love the features like splitting items/bills in any possible way and an integration with payment processor. **Official Response from Jackie Prange:** > Hi Nick! Thanks so much for the review, we really appreciate your feedback. It’s great to hear you’ve been able to not only save time with our reporting functionality, but that you also appreciate the ease of use, intuitiveness and flexibility of TouchBistro. Thanks for being such a great customer! ### 44. Most versatile and easy to use POS. **Rating:** 5.0/5.0 stars **Reviewed by:** Edward B. | Owner / Operator, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2016 **What do you like best about TouchBistro Restaurant POS?** So easy to add new menu items, I can add menu items and modifiers at the drop of a hat. **What do you dislike about TouchBistro Restaurant POS?** That clocking out its a new shift altogether for cash outs. Does not work well for my staff that are on Splits and carrying over their reports. **Recommendations to others considering TouchBistro Restaurant POS:** The most user friendly and versatile POS out there. Everything is there for you at your fingertips. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Reservations and take out orders are organized ### 45. Using the POS has transformed our nightly accounting and sales transactions. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** I am very happy with how simple touchbistro is to set up, learn and use. We are able to look back at our records and see what sells on which nights, compare sales over years and print and email the records to our accountant. **What do you dislike about TouchBistro Restaurant POS?** The system can get glitchy during the night, causing us to have to log in again and sometimes even turn off the program and start it up again, which can be stressful on a busy night. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** We are able to compare nightly sales to see which items sell when, record employees hours and tips and keep our accounting easily accessible. ### 46. User-friendly & easy to train **Rating:** 5.0/5.0 stars **Reviewed by:** Annina H. | Part owner, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2016 **What do you like best about TouchBistro Restaurant POS?** TouchBistro is easy to learn for new staff and manager members. Logging in from your phone or computer and checking up to date reports is also very helpful **What do you dislike about TouchBistro Restaurant POS?** Training mode would be nice. Other then that its a wonderful program **Recommendations to others considering TouchBistro Restaurant POS:** Great product! **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** time management is great to have a snapshot report with labour cost etc. **Official Response from Jackie Prange:** > Hi Annina! Thanks for reviewing TouchBistro, we love getting feedback from our customers, especially happy ones. Happy to hear you’re enjoying the flexibility and efficiency of TouchBistro! Thanks again. ### 47. Great service, confort of use and quick customer support **Rating:** 5.0/5.0 stars **Reviewed by:** MATHIAS P. | restaurant owner, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** Fast and convenient, intuitive, easy use **What do you dislike about TouchBistro Restaurant POS?** The SEND button needs to be bigger at bottom right just like an ENTER button on keyboard. **Recommendations to others considering TouchBistro Restaurant POS:** Fast and easy. Keep up good work and updates. Maybe include third party delivery merchants like seamless caviar delivery.com for easier track **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Keeping track of clock in clock out, tax Infos and any kind of stats ### 48. User- and backend-friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua C. | Co-founder, Wine and Spirits, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** TouchBistro has been attested to by all of our staff members as the most user-friendly POS they've used. Obtaining sales date is straightforward. **What do you dislike about TouchBistro Restaurant POS?** I do wish the Cloud was in full production as I'm not always near an iPad to access reports. I find some of the breakdowns by Section to be odd, like how Cash Registers are their own section rather than included within the section they occupy. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** The POS module is sleek and sexy, even receiving nods from customers. Highly transportable, which is nice. Fairly quick backend tech support. ### 49. Excellent technology **Rating:** 4.5/5.0 stars **Reviewed by:** bhavesh p. | Director, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about TouchBistro Restaurant POS?** Very friendly software to use and app in my I pad is really user friendly and customers support is very effective and efficient too **What do you dislike about TouchBistro Restaurant POS?** After Sometimes I have to restart I ped because printer prints black copy I don't have anything much to say about bad things **Recommendations to others considering TouchBistro Restaurant POS:** Very nice program **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Not big problems ### 50. Great customizable POS! **Rating:** 5.0/5.0 stars **Reviewed by:** Shane A. | Director of Operations, Investment Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2016 **What do you like best about TouchBistro Restaurant POS?** The ability to change the available items on the menu in real time. **What do you dislike about TouchBistro Restaurant POS?** PayPal integration has a lot to be desired. **Recommendations to others considering TouchBistro Restaurant POS:** Do not use PayPal, as it has a very poor integration and deployment. Touchbistro support has virtually no experience with PayPal and problems take multiple days to solve. **What problems is TouchBistro Restaurant POS solving and how is that benefiting you?** Speed of service. Better customer engagement. ## TouchBistro Restaurant POS Discussions - [How do i put someone’s name across a table rather than just their colour?](https://www.g2.com/discussions/how-do-i-put-someone-s-name-across-a-table-rather-than-just-their-colour) - 1 comment, 1 upvote - [I have printers from a previous POS. Will they work with TouchBistro?](https://www.g2.com/discussions/hardware-setup-e3519a59-f9fb-4ee8-acd2-8c6fa8754f40) - 1 comment, 1 upvote - [Do you support the Star Kitchen Buzzer?](https://www.g2.com/discussions/hardware-setup) - 2 comments, 1 upvote - [What is TouchBistro Restaurant POS used for?](https://www.g2.com/discussions/what-is-touchbistro-restaurant-pos-used-for) - 1 comment - [View TouchBistro Restaurant POS pricing details and edition comparison](https://www.g2.com/products/touchbistro-restaurant-pos/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+21%3A39%3A53+-0500&secure%5Bsession_id%5D=344c8f2d-58be-4d57-a74c-1a92a293d9c4&secure%5Btoken%5D=8e5c3a2c17e6033cc2e94e2709289badd65e9734c6b90572a3661bab1211caea&format=llm_user) ## TouchBistro Restaurant POS Integrations - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## TouchBistro Restaurant POS Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top TouchBistro Restaurant POS Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,183 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (327 reviews)