--- title: Touch Stay Reviews meta_title: 'Touch Stay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Touch Stay works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 13 scale: '5' date_modified: '2026-07-19' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Touch Stay Reviews **Vendor:** Touch Stay **Category:** [Guest Messaging Software](https://www.g2.com/categories/guest-messaging) **Average Rating:** 5.0/5.0 **Total Reviews:** 13 ## About Touch Stay Touch Stay is a guest experience platform that helps hosts save time, reduce guest questions, and generate more revenue - powered by digital guidebooks guests actually use. At its core, Touch Stay enables hosts and property managers to deliver everything guests need in one simple, mobile-friendly place, from check-in instructions and Wi-Fi details to local recommendations and add-ons. Instead of answering the same questions repeatedly, guests can self-serve 24/7, improving the experience while reducing operational workload. Trusted by hosts worldwide, Touch Stay is used across 100+ countries, generating 15.9M+ guidebook visits every year, helping millions of guests access the information they need, instantly. Proven results - Save up to 20 hours per week with automated guest communication - Reduce guest questions by up to 90% - Generate €40-€120+ extra per booking with built-in upsells - Achieve more 5★ reviews (average ~4.8★ guest rating) How Touch Stay works Touch Stay guidebooks become the central hub for the entire guest journey - before, during, and after the stay. Guests can instantly find everything they need in one place, reducing repetitive questions by up to 90%, while you save hours every week and stay in control. Key features - Digital Guidebooks (Core Product) Create mobile-friendly guidebooks that guests actually use, reducing repetitive questions, improving every stay, and replacing PDFs, emails, and scattered information. - AI Chatbot Automatically answers guest questions using your guidebook content - available 24/7. - Upsell Store Turn your guidebook into a revenue channel by offering add-ons, services, and local experiences. - Guest Communication Hub Centralise guest messaging and automate replies to save hours every week. - Built-in CRM Track guest data, preferences, and interactions to deliver more personalised experiences. - Guest Feedback & Reviews Collect feedback automatically and convert great stays into public reviews. - PMS Integrations Automatically sync bookings and guest data with your existing tools. Built for hosts who want to scale Whether you manage a few properties or a large portfolio, Touch Stay helps you: - Deliver consistent guest experiences at scale - Reduce operational workload - Increase revenue without adding complexity Why choose Touch Stay? Because your guests don’t want another app, another email, or another PDF. They want one simple place with everything. And you want fewer questions, more revenue, and better reviews. Touch Stay delivers both. ## Touch Stay Pros & Cons **What users like:** - Users value the **ease of use** of Touch Stay, praising its intuitive interface and time-saving features. (2 reviews) - Users find daily use of Touch Stay to be **quick and flexible** , simplifying guest information management effectively. (1 reviews) - Users love the **easy integrations** of Touch Stay, streamlining guidebook updates and enhancing the guest experience. (1 reviews) - Users find the **efficiency of Touch Stay** remarkable, saving significant time with its intuitive features and navigation. (1 reviews) - Users love the **flexibility** of Touch Stay, allowing customized content for each guest's guidebook effortlessly. (1 reviews) - Integrations (1 reviews) - Intuitive (1 reviews) - Navigation Ease (1 reviews) - Simple (1 reviews) - Templates (1 reviews) - [View Touch Stay pricing details and edition comparison](https://www.g2.com/products/touch-stay/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+03%3A28%3A41+-0500&secure%5Bsession_id%5D=bc456912-5c0d-44af-be92-43efa2a9fc2b&secure%5Btoken%5D=5f84eca75fff5222600714279c6edf2cee06d847a7498444631fc89fce44f269&format=llm_user) ## Touch Stay Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Avantio](https://www.g2.com/products/avantio/reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) - [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) - [Hostaway](https://www.g2.com/products/hostaway/reviews) - [Hosthub](https://www.g2.com/products/hosthub/reviews) - [Hostify](https://www.g2.com/products/hostify/reviews) - [Lodgify](https://www.g2.com/products/lodgify/reviews) - [Mews](https://www.g2.com/products/mews/reviews) - [OwnerRez](https://www.g2.com/products/ownerrez/reviews) - [RentalReady](https://www.g2.com/products/rentalready/reviews) - [Rentlio](https://www.g2.com/products/rentlio/reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) - [Tokeet](https://www.g2.com/products/tokeet/reviews) - [Track Hospitality Software](https://www.g2.com/products/track-hospitality-software/reviews) ## Touch Stay Features **Administration** - Reminders - Calendar - Inventory Management **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Agentic AI - Guest Messaging ** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Communication** - Text Messaging - Live Chat - Email Automation **Guest Services** - Vendor Database - Contact Database - Reservations - Guest Profiles **Agentic AI - Concierge** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Touch Stay Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,977 reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - 4.2/5.0 (4,458 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews)