The Toucan Tech customer support is very good - the team are friendly and proactive and they will push you to do more and more with your system. Review collected by and hosted on G2.com.

I'd love it to be easier to find demos and 'How Tos' in the support knowledge base but that's a minor gripe as the customer support team are very helpful.

The system can seem a little limiting at first (it's not like content management systems like WordPress or Umbraco) but it really doesn't take long to get to grips with the tech and you can add content, send emails and run events all under the one hood. Review collected by and hosted on G2.com.

Email system is really easy to use. Customer service and training is excellent. Review collected by and hosted on G2.com.

My budget is small and sadly ToucanTech takes up most of it, however competitors are very similarly priced. Review collected by and hosted on G2.com.

The software was extremely easy to use and the customer service team was there for the few questions we had. I highly recommend Toucan Tech Review collected by and hosted on G2.com.

I loved all of it - I can't think of a single negative. Review collected by and hosted on G2.com.

We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are incredibly responsive and customer-focussed. I couldn't be happier that we have made the switch.

Having everything integrated in one system has radically improved our working processes. I have a very small team and reducing our admin load means we can spend more of our time doing the really important stuff like meeting donors and creating inspiring campaigns - which is also what we enjoy most. Review collected by and hosted on G2.com.

Not a downside exactly, but be aware that you will need to individually check every user who requests an online account, so make sure you launch your website at a time when you have sufficient staff capacity. Review collected by and hosted on G2.com.

ToucanTech offers an impressive suite of well-designed interactive features, all in one easy to use customisable online platform which was not on offert from competitors. Review collected by and hosted on G2.com.

I am struggling to write something here. If there was one thing it could be improved and I believe is being worked on, it is the provision of additional functionalities on the mobile app. Review collected by and hosted on G2.com.

Easy to navigate and a very helpful team when you do have questions or need support. Review collected by and hosted on G2.com.

Was confusing at first. Not as obvious at the very beginning of the process but that was more my fault than theirs and their support was very helpful in getting me started. Review collected by and hosted on G2.com.

The user interface is very user-friendly and intuitive, and when you do need suppport, responses are always quite speedy. Review collected by and hosted on G2.com.

Sometimes the filters can be a little clunky to use, but this is a very minor issue, and with practice they are quite easy to get used to. Review collected by and hosted on G2.com.

Feels more bespoke and adaptable than some of their larger competitors. Review collected by and hosted on G2.com.

nothing about the software itself, always a bit of an uphill struggle to get the older generations to register and use it as we would wish Review collected by and hosted on G2.com.

The events, fundraising, communications & content. Review collected by and hosted on G2.com.

I don't dislike anything about ToucanTech, it has all the functionality that we require. I am keen to set up a shop & clubs section in the future. Review collected by and hosted on G2.com.

Customer service. Over time, you get to know the workforce by name. This improves the speed of dealing with a glitch or problem or receiving extra training. Review collected by and hosted on G2.com.

I can't really think of anything I dislike. Review collected by and hosted on G2.com.