--- title: ToucanTech Reviews meta\_title: 'ToucanTech Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 31 reviews by the users' company size, role or industry to find out how ToucanTech works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 31 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # ToucanTech Reviews & Product Details Visit Website ToucanTech is all-in-one community software, used by more than 400 organisations across 30 countries to bring their database, website, emails, events and fundraising into one connected platform. Built for alumni offices, development teams, charity fundraisers and membership managers, ToucanTech replaces the disconnected tools most community organizations rely on — database, CRM, member portal, directory, email, events, forms and payments — with a single, purpose-built system, accelerated by AI-enabled workflows and automations that cut down daily admin. The result is one source of truth for every member, alumni, donor and supporter: accurate records, personalized communications, and clear reporting on what's working. Schools, universities, professional associations and charities use ToucanTech to grow engagement, raise more, and retire the legacy systems they've outgrown. ToucanTech securely manages $4.5 billion in donation data, hosts 5 million community member records, and processes over $13 million in online payments every year. ToucanTech integrates with Stripe, PayPal, GoCardless, Xero, iSAMS and more. * * * Product Website ToucanTech Seller [ToucanTech](https://www.g2.com/sellers/toucantech) Discussions [ToucanTech Community](https://www.g2.com/products/toucantech-2024-11-15/discuss) Languages Supported English Solution Type All-in-One Overview by Marketing Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/toucantech-2024-11-15/pricing) ## ToucanTech Integrations (10) What do users say about integrations? Verified by ToucanTech [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GoCardless ](https://www.g2.com/products/gocardless/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") iSAMS ](https://www.g2.com/products/isams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PayNow+ ](https://www.g2.com/products/paynow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paypal ](https://www.g2.com/products/paypal123/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PayPal Payments ](https://www.g2.com/products/paypal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks ](https://www.g2.com/products/fourlane-quickbooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe ](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero ](https://www.g2.com/products/xero/reviews) Show More ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 4/24/2023 "An all-in-one product and great customer support" 5/5 What do you like best about ToucanTech? The Toucan Tech customer support is very good - the team are friendly and proactive and they will push you to do more and more with your system. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? I'd love it to be easier to find demos and 'How Tos' in the support knowledge base but that's a minor gripe as the customer support team are very helpful. The system can seem a little limiting at first (it's not like content management systems like WordPress or Umbraco) but it really doesn't take long to get to grips with the tech and you can add content, send emails and run events all under the one hood. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? Toucan Tech is helping us connect our former pupils, no matter where they are in the world. While we can do this through social media (Facebook, Twitter and Insta) with our Toucan Tech platform we own the data and that's very important to us as we look to develop donor pipelines and fundraising initiatives in the future. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic GS George S. Mid-Market (51-1000 emp.) 3/13/2023 "Perfect for Alumni Relations and Careers Network" 4.5/5 What do you like best about ToucanTech? Email system is really easy to use. Customer service and training is excellent. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? My budget is small and sadly ToucanTech takes up most of it, however competitors are very similarly priced. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? Helped to set up a formal careers network. Helps us to support current students take their first steps in the 'real world'. Also helps with communication and segmentation of our Alumni base. Also really helps with event management and ticket sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cindy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy B.") CB Cindy B. Small-Business (50 or fewer emp.) 3/20/2023 "Great product with even better customer service" 5/5 What do you like best about ToucanTech? The software was extremely easy to use and the customer service team was there for the few questions we had. I highly recommend Toucan Tech Review collected by and hosted on G2.com. What do you dislike about ToucanTech? I loved all of it - I can't think of a single negative. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? Toucan Tech provided an easy was for us to collect donations and track our fundraising efforts, including understanding our donors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MB Melanie B. Development Director Mid-Market (51-1000 emp.) 8/25/2022 "Switching to Toucan Tech has radically improved our business processes" 5/5 What do you like best about ToucanTech? We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are incredibly responsive and customer-focussed. I couldn't be happier that we have made the switch. Having everything integrated in one system has radically improved our working processes. I have a very small team and reducing our admin load means we can spend more of our time doing the really important stuff like meeting donors and creating inspiring campaigns - which is also what we enjoy most. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? Not a downside exactly, but be aware that you will need to individually check every user who requests an online account, so make sure you launch your website at a time when you have sufficient staff capacity. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? Event bookings are so much simpler. It's literally one click for users to register for most events. The way data is transferred from our other school system is also significantly more secure and less bureaucratic than previously. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Director of Engagement Small-Business (50 or fewer emp.) 9/14/2022 "ToucanTech makes it easy to connect." 5/5 What do you like best about ToucanTech? ToucanTech offers an impressive suite of well-designed interactive features, all in one easy to use customisable online platform which was not on offert from competitors. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? I am struggling to write something here. If there was one thing it could be improved and I believe is being worked on, it is the provision of additional functionalities on the mobile app. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? ToucanTech has enabled us to consolidate multiple digital offerings and strengthen our alumni engagement opportunities for maximum effect. It has definitely resulted in improved performance for our association. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ES Edward S. Director of Development Small-Business (50 or fewer emp.) 8/30/2022 "Excellent product and great support" 5/5 What do you like best about ToucanTech? Easy to navigate and a very helpful team when you do have questions or need support. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? Was confusing at first. Not as obvious at the very beginning of the process but that was more my fault than theirs and their support was very helpful in getting me started. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? They have been very helpful in teaching me how to do reports that I have been struggling with. This has enabled me to provide reports to the board I've had difficulty providing using another database. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GC Grace C. Head of Alumnae and Development Mid-Market (51-1000 emp.) 8/30/2022 "Very user friendly and excellent support team" 5/5 What do you like best about ToucanTech? The user interface is very user-friendly and intuitive, and when you do need suppport, responses are always quite speedy. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? Sometimes the filters can be a little clunky to use, but this is a very minor issue, and with practice they are quite easy to get used to. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? It is very easy to store changes to contact details and consent options, and to make sure that mailing lists follow these, which makes it easy to follow GDPR. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VI Victoria I. OCS and Cranleigh Network Manater, Old Cranleighan Society Small-Business (50 or fewer emp.) 8/23/2022 "A more personal approach to looking after your alumni and their data" 5/5 What do you like best about ToucanTech? Feels more bespoke and adaptable than some of their larger competitors. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? nothing about the software itself, always a bit of an uphill struggle to get the older generations to register and use it as we would wish Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? Finding our target audience using the filters supplied or we develop with Toucan Tech saves a vast amount of time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LM Lynn M. Alumni Events & Communications Manager Small-Business (50 or fewer emp.) 8/22/2022 "All in one system" 5/5 What do you like best about ToucanTech? The events, fundraising, communications & content. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? I don't dislike anything about ToucanTech, it has all the functionality that we require. I am keen to set up a shop & clubs section in the future. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? I do not have any outstanding problems. Any problems I have raised have been minimal & always solved efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Roger P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roger P.") RP Roger P. (Unpaid) Lead administrator Small-Business (50 or fewer emp.) 8/23/2022 "I feel like I'm part of one big family" 5/5 What do you like best about ToucanTech? Customer service. Over time, you get to know the workforce by name. This improves the speed of dealing with a glitch or problem or receiving extra training. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? I can't really think of anything I dislike. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? An easy and friendly way to re-engage with alumni who have "returned to the fold.". Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 14 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/toucantech-2024-11-15/pricing) ToucanTech Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6e4d70aa070113b03b6c80d72bbdc517/coherendz-india-private-limited-vaave.png "Product Avatar Image") Vaave 4.8/5(212) [ Compare Now ](https://www.g2.com/compare/toucantech-2024-11-15-vs-coherendz-india-private-limited-vaave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9f00dff21bbde5862ba14e76cbb6d310/hivebrite.png "Product Avatar Image") Hivebrite 4.4/5(228) [ Compare Now ](https://www.g2.com/compare/hivebrite-vs-toucantech-2024-11-15) ##### ##### ToucanTech Features Community Building Member Profiles Customer Analytics Community Engagement Analytics Downloadable Reports Administration Reporting & Statistics Interaction Tracking Automation Fundraising Campaign Management Online Donation Portal Event Planning [ View More Features ](https://www.g2.com/products/toucantech-2024-11-15/features) ## Top-Rated Alternatives [ ![Bloomerang CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![Blackbaud Raiser's Edge NXT](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blackbaud Raiser's Edge NXT") Blackbaud Raiser's Edge NXT 3.9/5(640) ](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) [ ![Mighty Networks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ View All Alternatives ](https://www.g2.com/products/toucantech-2024-11-15/competitors/alternatives) ##### Categories on G2 [Donor Management](https://www.g2.com/categories/donor-management)[Fundraising](https://www.g2.com/categories/fundraising)[Online Community Management](https://www.g2.com/categories/online-community-management) [Donor Management](https://www.g2.com/categories/donor-management)[Fundraising](https://www.g2.com/categories/fundraising)[Online Community Management](https://www.g2.com/categories/online-community-management)[Professional Association Management](https://www.g2.com/categories/professional-association-management)[Alumni Management](https://www.g2.com/categories/alumni-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best dam software solutions for creative agencies](https://www.g2.com/discussions/best-dam-software-solutions-for-creative-agencies)[What's the best expense management software for small businesses](https://www.g2.com/discussions/best-expense-management-software-for-small-businesses)[What is the most reliable client side protection software for a fintech company protecting login flows on web and mobile from client-side credential harvesting?](https://www.g2.com/discussions/what-is-the-most-reliable-client-side-protection-software-for-a-fintech-company-protecting-login-flows-on-web-and-mobile-from-client-side-credential-harvesting) [What is the most accurate salary benchmarking dashboard for a B2B software firm that wants to compare developer pay against other companies of similar size and stage?](https://www.g2.com/discussions/what-is-the-most-accurate-salary-benchmarking-dashboard-for-a-b2b-software-firm-that-wants-to-compare-developer-pay-against-other-companies-of-similar-size-and-stage)[What low-code machine learning platforms do data scientists and engineers actually find reliable enough to use for production workloads rather than just prototyping?](https://www.g2.com/discussions/what-low-code-machine-learning-platforms-do-data-scientists-and-engineers-actually-find-reliable-enough-to-use-for-production-workloads-rather-than-just-prototyping)[Pros and Cons Details](https://www.g2.com/products/toucantech-2024-11-15/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)