--- title: ToucanTech Reviews meta\_title: 'ToucanTech Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 31 reviews by the users' company size, role or industry to find out how ToucanTech works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 31 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # ToucanTech Reviews & Product Details Visit Website ToucanTech is all-in-one community software, used by more than 400 organisations across 30 countries to bring their database, website, emails, events and fundraising into one connected platform. Built for alumni offices, development teams, charity fundraisers and membership managers, ToucanTech replaces the disconnected tools most community organizations rely on — database, CRM, member portal, directory, email, events, forms and payments — with a single, purpose-built system, accelerated by AI-enabled workflows and automations that cut down daily admin. The result is one source of truth for every member, alumni, donor and supporter: accurate records, personalized communications, and clear reporting on what's working. Schools, universities, professional associations and charities use ToucanTech to grow engagement, raise more, and retire the legacy systems they've outgrown. ToucanTech securely manages $4.5 billion in donation data, hosts 5 million community member records, and processes over $13 million in online payments every year. ToucanTech integrates with Stripe, PayPal, GoCardless, Xero, iSAMS and more. * * * Product Website ToucanTech Seller [ToucanTech](https://www.g2.com/sellers/toucantech) Discussions [ToucanTech Community](https://www.g2.com/products/toucantech-2024-11-15/discuss) Languages Supported English Solution Type All-in-One Overview by Marketing Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/toucantech-2024-11-15/pricing) ## ToucanTech Integrations (10) What do users say about integrations? Verified by ToucanTech [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GoCardless ](https://www.g2.com/products/gocardless/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") iSAMS ](https://www.g2.com/products/isams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PayNow+ ](https://www.g2.com/products/paynow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paypal ](https://www.g2.com/products/paypal123/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PayPal Payments ](https://www.g2.com/products/paypal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks ](https://www.g2.com/products/fourlane-quickbooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe ](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero ](https://www.g2.com/products/xero/reviews) Show More ![Stephen F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen F.") SF Stephen F. Data & Insights Manager Small-Business (50 or fewer emp.) 2/13/2025 "Toucantech's Alumni Base" 5/5 What do you like best about ToucanTech? What I like best about ToucanTech is their support and solution-focused approach. From the very beginning, they have been incredibly responsive and proactive in addressing our needs. Whether it’s troubleshooting issues or helping us with features, their team consistently goes above and beyond to ensure success. They don’t just provide answers—they take the time to understand our goals and tailor solutions that truly work for us, particularly helping with our unique dataset. It’s refreshing to partner with a company that prioritises collaboration and delivers results with such positivity and dedication! John, Marcia, Matheus, Sam & Joao have both been so helpful and always go above and beyond to deliver exceptional standards. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? The only thing that might be considered a challenge—and it's really more of a reflection on the platform's depth—is that there is a lot to learn when you first get started. However, this isn't necessarily a negative, as it speaks to the robustness and versatility of the system. While it can feel overwhelming at first, ToucanTech's supportive team and resources make the learning process much easier. Once you get familiar with everything, it becomes clear how powerful and beneficial the platform truly is! Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? ToucanTech has been instrumental in solving the challenge of managing our complex data. Their team provided the extra help and customisation we needed to ensure our data was accurately captured, organised, and utilised. This has been a game-changer for us, as it’s allowed us to streamline processes, gain better insights, and ultimately make more informed decisions. The level of flexibility and support they offer has been incredibly beneficial in helping us overcome what could have been a major hurdle." Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jo S.") JS Jo S. Development & Alumni Manager Mid-Market (51-1000 emp.) 4/14/2025 "ToucanTech – Like Having an Extra Team Member!" 5/5 What do you like best about ToucanTech? It’s intuitive, efficient, and easy to navigate. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? Not a negative. There’s so much the system can do that I’m still discovering new features – it’s a learning curve, but an exciting one! Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? ToucanTech brings together all aspects of alumni engagement – data, events, communications, fundraising and reporting – into one easy-to-use platform, saving time and eliminating the need for multiple systems Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") EN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 11/10/2024 "Comprehensive platform for online presence with excellent support" 4.5/5 What do you like best about ToucanTech? I was part of an organization that used ToucanTech to create an online presence as we created a non-profit association. The ToucanTech team has extremely responsive and flexible in helping customers with different level of expertise create a platform. Their comprehensive platform covers multiple needs, such as base website, community, CRM, fundraising, e-mail, etc. all under one platform without needing to integrate multiple providers or have deep technical expertise. As my organization was a startup, ToucanTech was very responsive and understanding as our situation evolved. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? ToucanTech's strength is the end to end integration. While all the functionality may be adequate, I would assume that it is not as flexible as using best of breed solutions for each component of the on-line presence. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? Establish initial online presence for a startup association. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CR Chevon R. Director of Member Development Small-Business (50 or fewer emp.) 9/16/2024 "Very Helpful and Attentive" 5/5 What do you like best about ToucanTech? I love the robust capabilities of the system. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? There isn't too much that I have an issue with. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? The system is helping my organization to establish an amazing user experience, that will allow us to service our members at the highest level. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AN Ana N. Mid-Market (51-1000 emp.) 6/8/2023 "Building our school community with ToucanTech" 5/5 What do you like best about ToucanTech? Creating our site with ToucanTech has been incredible for our school community and far exceeded our expectations. We started with the goal of having a central place for events, news & information, and a way for parents to network. All of these goals have been met and with better results than anticipated. The Event function, probably our most used, has brought our community together so that our events are more discoverable and inclusive. The quantity of events, type and number of participants have all increased. For news and photo/video galleries, our site has lessened our reliance on email and allowed us to share more and have a central place for parents to search for anything they may have missed in newsletters (so much better than searching through emails). We have also expanded our offering of parent interest groups, allowing parents to take the initiative to create and manage groups on their own. This has been really fun and helped to create the “close-knit” community we hoped to build. Another great function has been networking – great for parents, but also great for our high school students looking for guidance about universities and career paths. It feels like the sky is the limit! Review collected by and hosted on G2.com. What do you dislike about ToucanTech? There are a lot of functions the site has to offer that we have not yet fully explored & mastered. Our plan was to start slowly and then expand, but the lure of all of the features and potential positive impact for our community led us to take on a lot all at once. We are still finding our way with managing content, and I think we will have a better plan in place for our 2nd year. Our first year was amazing, but we just made it up as we went along. Next year we’ll be more organized in our approach. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? ToucanTech has allowed us to create a central point of communication for our community. Parents can go there for news, photo galleries, events, and resources as well as to connect and network with other parents and also to join parent-led clubs for activities such as hiking local trails, ladies' lunches, triathlon training, books clubs, classes, and activities. Before we had the site, we had disjointed communication - the school sent newsletters and updates via email, the parents association used the class WhatsApp groups, and many parents relied on friends or Facebook groups for local information and recommendation. Via our ToucanTech community site, we now have a safe, cohesive place to communicate and connect. It's helped to build the community we hoped for. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RJ Rebecca J. Small-Business (50 or fewer emp.) 3/20/2023 "Very Easy to Use and Great Customer Support!" 5/5 What do you like best about ToucanTech? Their customer support is outstanding. We picked ToucanTech because of their functionality: comms, database, events, fundraising/donor management, membership management and website...all in one. We are staying with them because of how easy and painless implementation was and how helpful and responsive their customer support is. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? I don't think there is anything I dislike strongly about ToucanTech. Of course no software can do everything well -- so there have been things that we have been stuck on, but we've worked with ToucanTech support to either find a workaround in (or outside of) ToucanTech. I know that some folks might think the design of the website is limiting, but I would respond to hire a better graphic designer. Our site is in ToucanTech and our designer was able to learn the system quickly and work within it to create a beautifully designed site. We are an association of designers, so design matters to us. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? All of our data in one place. We needed a new website and we didn't want to our member data in multiple places (CRM and website). Also the filtering capabilities is tremendous and its easy connection to comms means you can start segmenting audiences immediately. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Daphne O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daphne O.") DO Daphne O. Development Director Small-Business (50 or fewer emp.) 3/20/2023 "Toucan Tech" 5/5 What do you like best about ToucanTech? I have been very happy with Toucan Tech. We were with Donor Strategy and we were looking for an alternative fundraising database. What I like the most about Toucan Tech is that you get a database and an online community to engage with your alumni. We launched ours just as COVID hit and it proved a very useful way to connect with our alumni during a difficult time when in person events were not possible. I also like the fact that Toucan Tech is very intuitive and easy to navigate with many great features including an online business directory, forum, events, and news features. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? I haven't got any dislikes. It all works well. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? We are building our connections with our alumni over time. We can see that we are engaging with them and that they are enjoying reading our news features, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic EB ELIZABETH B. T Small-Business (50 or fewer emp.) 8/26/2022 "Highly recommended: Supporter base and donor income has grown with ToucanTech" 5/5 What do you like best about ToucanTech? ToucanTech software is intuitive and straightforward to use. I was able to get up and running quickly with minimal tuition and start making a difference for my business from day 1. The support team at ToucanTech is very approachable and answered any queries quickly, even out of hours. The customised email feature with various templates and filters helped me personalise and maximise the impact of each communication. New features are being developed continuously. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? Initially, I experienced some minor limitations to customised layout and image display which were quickly and proactively fixed by the ToucanTech support team. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? As a small organisation we have limited-resources and ToucanTech helps us grow and maintain an engaged online supporter base which ultimately generates income and supports organisational sustainability Review collected by and hosted on G2.com. Show More 3/27/2023 Current UserValidated ReviewerSource: Organic ![Aimee G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aimee G.") AG Aimee G. Assistant Head - Enrollment Management & Marketing Mid-Market (51-1000 emp.) 2/27/2023 "Community Engagement International School" 5/5 What do you like best about ToucanTech? It allows us to showcase the many wonderful things happening in our school via photo galleries, videos, news stories, and more in a secure way. We also intend to utilize the business directory as our parents are more than keen to connect with each other. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? Nothing that I dislike. As is the case with everything, it is important to put time into learning the system and optimizing it. The support team is pushing us to do this and helping. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? We were previously using the Parent Portal feature on iSAMS (school information system) to communicate with parents. It wasn't designed for that and is merely transactional (e.g. get grades, get test scores, get invoices). Toucantech allows for engagement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TP Thaisa P. Mid-Market (51-1000 emp.) 2/28/2023 "An Amazing Experience" 5/5 What do you like best about ToucanTech? Toucantech helps us offer a great user experience for our parent community. There, they can find useful information, news articles, necessary resources and connect with other families from the school. Review collected by and hosted on G2.com. What do you dislike about ToucanTech? Sometimes it's hard to detect if a person who wants to join is really part of the community or not. I understand we need to double check users for security reasons but it would be great to have an automatic approval for parents who previously were in our database. Review collected by and hosted on G2.com. What problems is ToucanTech solving and how is that benefiting you? Toucantech is helping us connecting parents with the school and letting us provide a complete experience when it comes to communication, with events advertising and spreading the word about important school news. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 14 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/toucantech-2024-11-15/pricing) ToucanTech Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6e4d70aa070113b03b6c80d72bbdc517/coherendz-india-private-limited-vaave.png "Product Avatar Image") Vaave 4.8/5(212) [ Compare Now ](https://www.g2.com/compare/toucantech-2024-11-15-vs-coherendz-india-private-limited-vaave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9f00dff21bbde5862ba14e76cbb6d310/hivebrite.png "Product Avatar Image") Hivebrite 4.4/5(228) [ Compare Now ](https://www.g2.com/compare/hivebrite-vs-toucantech-2024-11-15) ##### ##### ToucanTech Features Community Building Member Profiles Customer Analytics Community Engagement Analytics Downloadable Reports Administration Reporting & Statistics Interaction Tracking Automation Fundraising Campaign Management Online Donation Portal Event Planning [ View More Features ](https://www.g2.com/products/toucantech-2024-11-15/features) ## Top-Rated Alternatives [ ![Bloomerang CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![Blackbaud Raiser's Edge NXT](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blackbaud Raiser's Edge NXT") Blackbaud Raiser's Edge NXT 3.9/5(640) ](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) [ ![Mighty Networks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ View All Alternatives ](https://www.g2.com/products/toucantech-2024-11-15/competitors/alternatives) ##### Categories on G2 [Donor Management](https://www.g2.com/categories/donor-management)[Fundraising](https://www.g2.com/categories/fundraising)[Online Community Management](https://www.g2.com/categories/online-community-management) [Donor Management](https://www.g2.com/categories/donor-management)[Fundraising](https://www.g2.com/categories/fundraising)[Online Community Management](https://www.g2.com/categories/online-community-management)[Professional Association Management](https://www.g2.com/categories/professional-association-management)[Alumni Management](https://www.g2.com/categories/alumni-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best dam software solutions for creative agencies](https://www.g2.com/discussions/best-dam-software-solutions-for-creative-agencies)[What's the best expense management software for small businesses](https://www.g2.com/discussions/best-expense-management-software-for-small-businesses)[What is the most reliable client side protection software for a fintech company protecting login flows on web and mobile from client-side credential harvesting?](https://www.g2.com/discussions/what-is-the-most-reliable-client-side-protection-software-for-a-fintech-company-protecting-login-flows-on-web-and-mobile-from-client-side-credential-harvesting) [What is the most accurate salary benchmarking dashboard for a B2B software firm that wants to compare developer pay against other companies of similar size and stage?](https://www.g2.com/discussions/what-is-the-most-accurate-salary-benchmarking-dashboard-for-a-b2b-software-firm-that-wants-to-compare-developer-pay-against-other-companies-of-similar-size-and-stage)[What low-code machine learning platforms do data scientists and engineers actually find reliable enough to use for production workloads rather than just prototyping?](https://www.g2.com/discussions/what-low-code-machine-learning-platforms-do-data-scientists-and-engineers-actually-find-reliable-enough-to-use-for-production-workloads-rather-than-just-prototyping)[Pros and Cons Details](https://www.g2.com/products/toucantech-2024-11-15/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)