Rapid and concise visibility and brief for first time users and non-experts.

Straight forward, good looking, intuitive, autonomous = great value !

Storytelling is very strong, with context all around the application, short descriptions, glossary help you understand the whole data, without needing to call or be accompanied by someone. Review collected by and hosted on G2.com.

Context is really important in toucan. For some visualisation, in our use case I wish we emphasized this more. Review collected by and hosted on G2.com.

Toucan is a tool that is very clean for performing simple analyses. You can quickly integrate data, make some modifications, and create a dynamic and effective report.

Understanding the tool is quite easy and intuitive for both a designer and a user.

The responsiveness of customer support is very pleasant.

The UX/UI interface of Toucan has been quite appreciable since version 3. Review collected by and hosted on G2.com.

The simplicity that Toucan offers for use by people who do not necessarily have training in this area is a downside for me, as I have been accustomed for several years to building dashboards:

- The datasets

The logic of creating datasets to manipulate data is quite good. However, it can quickly become cumbersome and difficult to adapt when there are many modifications or many datasets. In other tools, the ability to create variables or to make datasets interact lightens this aspect considerably.

The real problem, in my opinion, remains the calculation of dynamic rates (which I have had to do many times). I have several filters in Toucan, and therefore the rate must be recalculated each time the user changes a filter, which forces me to tinker with the datasets.

The solution, initially, would be to be able to perform in the construction of a graph, for example, SUM(Field1) / AVG(field2).

- The graphs

The choice of options for each graph is a bit limited, but it's still OK. The problem here is that we cannot customize the display of graphs enough based on what is displayed.

For example, I would like a story that displays 3 sectors.

I understand that this would make the use of Toucan more complex, but it would allow optimizing the UX/UI part of certain graphs. Review collected by and hosted on G2.com.

We lacked visibility on churn risks and customer engagement trends. With Toucan, we built intuitive dashboards that track key retention metrics in real time, allowing our team to take proactive actions before it’s too late! Review collected by and hosted on G2.com.

Nothing, everything is good ATM so nothing to declare Review collected by and hosted on G2.com.

- Easy to add to existing tech ecosystems.

- Nice customer-facing graphical charts since the app has been revamped.

- Innovative as they are developing an offer for self-service customer analytics.

- Reactive and supporting care team. Review collected by and hosted on G2.com.

The experience for dashboard builders could be further improved. Review collected by and hosted on G2.com.

Intuitive queries and the ease of creating new applications. Review collected by and hosted on G2.com.

The filters on version 2 are limited. Review collected by and hosted on G2.com.

I've been using Toucan for several months now, and the tool perfectly fulfills its embedded analytics role. The interface is very pleasant compared to many other tools.

You Prep, where data is prepared prior to visualization, is extremely comprehensive and offers a wealth of possibilities for your datasets.

Tiles and stories are very easy to build, and the various filtering and cross-filtering possibilities between graphs offer your users excellent data readability. The UI is top-notch.

Customization of each space is also beneficial in the case of customer specific dashboards.

The solution is also very easy to integrate into our platform. Review collected by and hosted on G2.com.

The application is sometimes temperamental. But customer care and success are a great help at solving problems very quickly. Review collected by and hosted on G2.com.

The simplicity of use, the intuitiveness of the interface, and the ease of deployment. Review collected by and hosted on G2.com.

The mobile application can be unsuitable in certain cases. Notably the maps. Review collected by and hosted on G2.com.

I appreciate the support provided; the ToucanToco team is flexible and available to meet our requirements. Review collected by and hosted on G2.com.

The tool can sometimes be a bit complex if you want to use it autonomously. Review collected by and hosted on G2.com.

Very good product, and very easy to handle for both the developer and the end user. Review collected by and hosted on G2.com.

nothing to report, just to fill out the form Review collected by and hosted on G2.com.

The platform is very flexible, comprehensive, and straightforward. It has powerful back-end capabilty. I often use direct SQL queries, but the platform has good data scrubbing and processing capabilities as well.

They have deployed a new Version 3 platform, and I am awaiting access to that. The company has made a lot of good changes that will reduced deployment time. Also, they have improved the pdf reporting which heretofore was weak. While performance is good most of the time, they are promising improved performance with this latest version. Review collected by and hosted on G2.com.

I want the ability to have additional descriptive labels to forms. They have applied updates to the platform which has resulted in my site being unavailable to my customers. Customer support can take 2-3 days to get a response. Review collected by and hosted on G2.com.