Easy to self-manage, create your own reports and alerts Review collected by and hosted on G2.com.

Very little to dislike, sometimes the integration can be tricky, but that's the same with all tools Review collected by and hosted on G2.com.

Everything I need to know is in one place. Multidimensional health is invaluable for proactive behavior. Also a great knowledge base for self-serve clients. Even so, extremely helpful and quick to react support team if there is a question I cannot find an answer to. Review collected by and hosted on G2.com.

1. There are no custom qual surveys/custom field abilities

2. The manual email format is not adjustable. I'd prefer the emailing to natively integrate with Gmail. Right now I have to bcc touchpoints at totango on any emails sent out of gmail and FU tasks are not as linear as I'd like them to be. Review collected by and hosted on G2.com.

The best part about using Totango is its flexibility - you can group accounts by various data, build insights, create notifications, trigger internal and external tasks, and so much more. Truly, it's been a game changer - If I need something done or a new process, there's usually always a way to make it work in Totango. Review collected by and hosted on G2.com.

I miss being able to directly integrate with my Google Calendar for booking meetings / meeting insights, but I've read this is on the roadmap! Review collected by and hosted on G2.com.

It provides some good out of the box functionality Review collected by and hosted on G2.com.

Larger integrations can get very slow and hard to maintain, it's hard to get a view of everything that is being piped in and usage on those integration fields. Review collected by and hosted on G2.com.