--- title: Totango Reviews meta\_title: 'Totango Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1150 reviews by the users' company size, role or industry to find out how Totango works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 1150 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Totango Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Totango's interface **easy to use and set up** , enhancing their ability to track accounts efficiently. [(202 mentions)](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1933925&qs=pros-and-cons#reviews) Users value the **excellent customer support** from Totango, enhancing their management experience with valuable insights. [(98 mentions)](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1935846&qs=pros-and-cons#reviews) Users appreciate the **functionality** of Totango, enabling seamless tracking, campaign setup, and reporting in one application. [(98 mentions)](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1935807&qs=pros-and-cons#reviews) Users appreciate the **customization options** in Totango, enhancing their ability to track metrics and engage customers effectively. [(97 mentions)](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1927897&qs=pros-and-cons#reviews) Users value the **efficiency** of Totango, enhancing productivity with seamless integrations and streamlined workflows for customer management. [(94 mentions)](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1935654&qs=pros-and-cons#reviews) Users find the **steep learning curve** challenging due to overwhelming data and a lack of educational resources. [(83 mentions)](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1929112&qs=pros-and-cons#reviews) Users find **integration issues** with Totango challenging, as they can be manual and difficult to maintain. [(65 mentions)](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1935849&qs=pros-and-cons#reviews) Users find the **missing features** in Totango frustrating, particularly for managing complex business models and drafts. [(57 mentions)](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1929331&qs=pros-and-cons#reviews) Users find **limited customization** in Totango, making it challenging to tailor the experience without technical assistance. [(49 mentions)](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1934272&qs=pros-and-cons#reviews) Users find the **steep learning curve** challenging, struggling with collaboration and functionality in Totango's interface. [(49 mentions)](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1929985&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Totango ##### 1. Ease of Use Users find Totango's interface **easy to use and set up** , enhancing their ability to track accounts efficiently. [ See 202 mentions ](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1933925&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Totango is a life saver for CSMs" What do you like about Totango? Its really easy to use and review data for key accounts. It helps us csm to review the status of at risk accounts and help resuce the churn ![Paz O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paz O.") PO Paz O. Mid-Market (51-1000 emp.) 3.5/5 "Great for Customer Success Metrics, But Not for Complex Business Models" What do you like about Totango? I like Totango's interface and the weighted customer health, which is a great component. The automation of workflows is also a great plus if set up co ##### 2. Customer Support Users value the **excellent customer support** from Totango, enhancing their management experience with valuable insights. [ See 98 mentions ](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1935846&qs=pros-and-cons#reviews) See Related User Reviews JA Jan Emmanuel A. Mid-Market (51-1000 emp.) 5.0/5 "Totango is the best software that I ever used." What do you like about Totango? I like the accuracy of the numbers in the dashboard and the way filters work. Implementation is also easy. We use it all the time and the customer sup ![Swatantra Kumar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Swatantra Kumar S.") SS Swatantra Kumar S. Mid-Market (51-1000 emp.) 5.0/5 "Best Software for customer success managers to manage client work" What do you like about Totango? Totango is very easy to use. Totango provides easiest way to keep track of client information and Activities. Task reminders really help in managing c ##### 3. Helpful Users appreciate the **functionality** of Totango, enabling seamless tracking, campaign setup, and reporting in one application. [ See 98 mentions ](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1935807&qs=pros-and-cons#reviews) See Related User Reviews ![Crow S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crow S.") CS Crow S. Mid-Market (51-1000 emp.) 3.5/5 "Organized Tracking with Some Details to Tweak" What do you like about Totango? I really appreciate how organized Totango is and the ability to set my own tasks while being reminded by others. The functionality for task setting an AD Ashley D. Mid-Market (51-1000 emp.) 2.5/5 "Great for Customer Health, But Needs Better Touchpoint Tracking" What do you like about Totango? - I love that I can see my customer's health. I know which customers I need to spend more time with vs those who are in good condition. - I like tha ##### 4. Customization Users appreciate the **customization options** in Totango, enhancing their ability to track metrics and engage customers effectively. [ See 97 mentions ](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1927897&qs=pros-and-cons#reviews) See Related User Reviews ![Nick C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick C.") NC Nick C. Mid-Market (51-1000 emp.) 4.0/5 "Overall a good experience" What do you like about Totango? It gives a user friendly way to track many metrics for accounts. ![Sagarika S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sagarika S.") SS Sagarika S. Enterprise (\> 1000 emp.) 4.5/5 "Totango - A customer success platform" What do you like about Totango? What I like best about Totango is its clear, actionable customer health insights and the ability to set up automated success plays based on real-time ##### 5. Efficiency Users value the **efficiency** of Totango, enhancing productivity with seamless integrations and streamlined workflows for customer management. [ See 94 mentions ](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1935654&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Totango is a life saver for CSMs" What do you like about Totango? Its really easy to use and review data for key accounts. It helps us csm to review the status of at risk accounts and help resuce the churn ![Crow S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crow S.") CS Crow S. Mid-Market (51-1000 emp.) 3.5/5 "Organized Tracking with Some Details to Tweak" What do you like about Totango? I really appreciate how organized Totango is and the ability to set my own tasks while being reminded by others. The functionality for task setting an ### 5 Cons or Disadvantages of Totango ##### 1. Learning Curve Users find the **steep learning curve** challenging due to overwhelming data and a lack of educational resources. [ See 83 mentions ](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1929112&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Practical Customer Success Tool" What do you dislike about Totango? Like many CMS tools, customer success tools, marketing tools, etc., the usefulness of the tool depends on your ability to pass it accurate or custom d ![Ayden N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayden N.") AN Ayden N. 4.0/5 "Overcame Initial Setup Challenges for Seamless Account Management" What do you dislike about Totango? I found the setup of Totango to be a bit difficult initially. It has a learning curve that I needed to overcome before it became easy to use. Addition ##### 2. Integration Issues Users find **integration issues** with Totango challenging, as they can be manual and difficult to maintain. [ See 65 mentions ](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1935849&qs=pros-and-cons#reviews) See Related User Reviews ![Nick C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick C.") NC Nick C. Mid-Market (51-1000 emp.) 4.0/5 "Overall a good experience" What do you dislike about Totango? I think the email integration can be improved, but is still sufficient ![Paz O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paz O.") PO Paz O. Mid-Market (51-1000 emp.) 3.5/5 "Great for Customer Success Metrics, But Not for Complex Business Models" What do you dislike about Totango? The business model we have was very complex for Totango, I think it's more built for SaaS companies. Because we have different or multiple products, i ##### 3. Missing Features Users find the **missing features** in Totango frustrating, particularly for managing complex business models and drafts. [ See 57 mentions ](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1929331&qs=pros-and-cons#reviews) See Related User Reviews ![Paz O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paz O.") PO Paz O. Mid-Market (51-1000 emp.) 3.5/5 "Great for Customer Success Metrics, But Not for Complex Business Models" What do you dislike about Totango? The business model we have was very complex for Totango, I think it's more built for SaaS companies. Because we have different or multiple products, i ![Crow S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crow S.") CS Crow S. Mid-Market (51-1000 emp.) 3.5/5 "Organized Tracking with Some Details to Tweak" What do you dislike about Totango? I find Totango sometimes incoherent, as there are fields that appear in certain filters or pages but not in the main account overview. This inconsiste ##### 4. Limited Customization Users find **limited customization** in Totango, making it challenging to tailor the experience without technical assistance. [ See 49 mentions ](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1934272&qs=pros-and-cons#reviews) See Related User Reviews ![Sagarika S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sagarika S.") SS Sagarika S. Enterprise (\> 1000 emp.) 4.5/5 "Totango - A customer success platform" What do you dislike about Totango? One limitation I’ve noticed with Totango is that while it offers robust insights and automation, custom reporting and data visualization can feel a bi ![Dario C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dario C.") DC Dario C. Enterprise (\> 1000 emp.) 3.0/5 "Incomplete CSM tool" What do you dislike about Totango? Limited Customer Journey/Project Management: Totango lacks robust tools for managing customer journeys as structured projects. While it offers milesto ##### 5. Steep Learning Curve Users find the **steep learning curve** challenging, struggling with collaboration and functionality in Totango's interface. [ See 49 mentions ](https://www.g2.com/products/totango/reviews?filters%5Bsentiment_snippet%5D=1929985&qs=pros-and-cons#reviews) See Related User Reviews ![Ayden N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayden N.") AN Ayden N. 4.0/5 "Overcame Initial Setup Challenges for Seamless Account Management" What do you dislike about Totango? I found the setup of Totango to be a bit difficult initially. It has a learning curve that I needed to overcome before it became easy to use. Addition ![Dario C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dario C.") DC Dario C. Enterprise (\> 1000 emp.) 3.0/5 "Incomplete CSM tool" What do you dislike about Totango? Limited Customer Journey/Project Management: Totango lacks robust tools for managing customer journeys as structured projects. While it offers milesto ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") UC Verified User in Commercial Real Estate Small-Business (50 or fewer emp.) 8/7/2025 "Digital Customer Success Manager" 4.5/5 What do you like best about Totango? Totango has great training that makes the software easy to learn. I appreciate how simple it is to set up new accounts. The filtering feature is especially helpful when managing many accounts at once. Review collected by and hosted on G2.com. What do you dislike about Totango? When creating email campaigns in Totango, I've noticed two small issues. Sometimes my work doesn't save properly. Other times, when I click to edit, the page freezes up, making it hard to quickly update specific parts of the email. Review collected by and hosted on G2.com. What problems is Totango solving and how is that benefiting you? Totango functions as our all-in-one client management platform, providing complete visibility into our accounts, their managers, and revenue size alongside comprehensive communication records. The system also streamlines our marketing efforts by supporting the planning and execution of upcoming email campaigns, all within the same intuitive interface. This integration of account data and communication tools makes Totango an essential resource that significantly enhances our client relationship management capabilities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller NB Neelam B. Customer Success Manager EMEA Mid-Market (51-1000 emp.) 8/6/2025 "Totango: A Game-Changer for Customer Success Teams" 5/5 What do you like best about Totango? Totango delivers modular, pre-built customer journey programs—such as onboarding, adoption, nurturing, and renewal—this has really helped me throughout the customer journey with Vivi Review collected by and hosted on G2.com. What do you dislike about Totango? I think it is a great tool so i do not have any dislikes! Review collected by and hosted on G2.com. What problems is Totango solving and how is that benefiting you? Before Totango, it was difficult to get a unified view of customer engagement, product usage, and risk signals. CSMs were managing onboarding, renewals, and check-ins manually, often in spreadsheets or disconnected tools. Key customer data was scattered across CRM, support, product analytics, and email tools, making it hard to collaborate. Without clear triggers, the team was engaging customers too late—often after a problem had escalated. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/20/2025 "Powerful Tool, a lot to learn" 4.5/5 What do you like best about Totango? I love the successblocs and being able to segment my book of business in different ways. Support is responsive and the AI bots are also helpful with very realistic answers to questions. Review collected by and hosted on G2.com. What do you dislike about Totango? Theres little errors here and there and a lot of set up but only giving a 9/10 because I personally have a lot to learn about the software...i'm sure after a few totango courses we'll revisit and update to 10/10. Review collected by and hosted on G2.com. What problems is Totango solving and how is that benefiting you? Right now I'm able to see activity monitoring and state of accounts, giving me a one stop shop for post sale collaboration. This really solves the problem of asking about each and every account to get up to speed with their customer story, as all interactions are logged through the useful integrations. Rarely is anything ever missed when note taking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Candice L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Candice L.") CL Candice L. Account Executive Enterprise (\> 1000 emp.) 9/3/2025 "Totango Customer Review" 4.5/5 What do you like best about Totango? It's helpful to see recent communications with our customer, as well as how engaged they are in our software. I also think it's helpful the integrations that exist to their environments. Very intuitive to learn and navigate. Review collected by and hosted on G2.com. What do you dislike about Totango? I wish it was a bit easier to see what products they are using and the titles of the individual contacts in the customer relationship. I think it should be better integrated to salesforce. Review collected by and hosted on G2.com. What problems is Totango solving and how is that benefiting you? It gives me information and data that my CRM system does not, streamlining my workflow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JA Jan Emmanuel A. Customer Success Manager Mid-Market (51-1000 emp.) 8/5/2025 "Totango is the best software that I ever used." 5/5 What do you like best about Totango? I like the accuracy of the numbers in the dashboard and the way filters work. Implementation is also easy. We use it all the time and the customer support is empeccable. Review collected by and hosted on G2.com. What do you dislike about Totango? Sometimes it crashes and bugs out. Integration is not that accurate with Salesforce. Review collected by and hosted on G2.com. What problems is Totango solving and how is that benefiting you? It helps us to visualize the numbers, scorecards and manage the segments that helps us know the utilization and frequency of touchpoints of clients. Review collected by and hosted on G2.com. Show More 10/8/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ayden N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayden N.") AN Ayden N. 10/9/2025 "Overcame Initial Setup Challenges for Seamless Account Management" 4/5 What do you like best about Totango? I appreciate Totango's ability to integrate with AI features and its quick segment-building capabilities. It provides a clear review of forecasting opportunities, churn events, contraction events, and an overall understanding of account health, which significantly benefits my book business. Review collected by and hosted on G2.com. What do you dislike about Totango? I found the setup of Totango to be a bit difficult initially. It has a learning curve that I needed to overcome before it became easy to use. Additionally, I would like improved integration with Gmail and Outlook along with enhanced reliability. Review collected by and hosted on G2.com. What problems is Totango solving and how is that benefiting you? Totango provides a clear review of forecasting expansion opportunities, churn events, contraction events, and offers a good understanding of overall account health. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AR Andrew R. Customer Success Rep Small-Business (50 or fewer emp.) 12/9/2024 "Excellent Tool in Tracking Customer Journey Leading to Greater Success" 5/5 What do you like best about Totango? I like how we can create success plays to help complete specific tasks for our clients. They serve as a reminder of the actions I need to take and give me a clear view of how each client is performing on our platform. We can also create custom health scores to better gauge client progress and overall health. Review collected by and hosted on G2.com. What do you dislike about Totango? The one downside is dealing with late tasks. Totango generates tasks on Saturdays and Sundays, which are my days off. While I try to complete them before the weekend, I sometimes run out of time. I’d prefer not to receive assignments on my days off. Review collected by and hosted on G2.com. What problems is Totango solving and how is that benefiting you? Totango helps us map our customer journey from start to adoption. We can then track the tasks we have completed to generate a history of their time using our software. Review collected by and hosted on G2.com. Show More 5/15/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 8/5/2025 "Totango is a life saver for CSMs" 5/5 What do you like best about Totango? Its really easy to use and review data for key accounts. It helps us csm to review the status of at risk accounts and help resuce the churn Review collected by and hosted on G2.com. What do you dislike about Totango? If the user interface updates there should be a small tutorial. Review collected by and hosted on G2.com. What problems is Totango solving and how is that benefiting you? Helps in account monitoring, helps in being more efficient to work to at risk accounts. Review collected by and hosted on G2.com. Show More 1/6/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Drew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drew S.") DS Drew S. Sr Director Success Mid-Market (51-1000 emp.) 8/7/2025 "Totango Review - Great Software" 4.5/5 What do you like best about Totango? Totango keeps everything organized and cross available to multiple departments. Visually well thought out and integrated with our sales platform as well. Very easy to use and can filter through all the options. Review collected by and hosted on G2.com. What do you dislike about Totango? The complexity of the software is the only downfall. There is some great features that offset it but need to simplify the reporting options. Additional training could assist in the overall ease of use. Review collected by and hosted on G2.com. What problems is Totango solving and how is that benefiting you? Organizing the flow of information from our main CRM and sales revenue tracking system. Both integrate which saves time and money for the company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 8/5/2025 "Totango Makes Proactive Customer Management Easy" 4/5 What do you like best about Totango? ntuitive and customizable SuccessBLOCs, which make it easy to align customer success initiatives with business goals. Review collected by and hosted on G2.com. What do you dislike about Totango? The platform provides clear visibility into the health of customer accounts and automates workflows to proactively engage with customers. I also appreciate the flexibility it offers in segmenting customers and tracking key metrics, which helps in delivering a more personalized and data-driven customer experience. Review collected by and hosted on G2.com. What problems is Totango solving and how is that benefiting you? Totango helps solve the challenge of managing customer health and engagement across a large portfolio of accounts. By providing real-time visibility into key metrics, it allows us to proactively address risks, identify upsell opportunities, and ensure a consistent customer experience. Review collected by and hosted on G2.com. Show More 10/2/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Top-Rated Alternatives [ ![Custify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Custify") Custify 4.7/5(527) ](https://www.g2.com/products/custify/reviews) [ ![ChurnZero](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ChurnZero") ChurnZero 4.7/5(1,609) ](https://www.g2.com/products/churnzero/reviews) [ ![Planhat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Planhat") Planhat 4.5/5(954) ](https://www.g2.com/products/planhat/reviews) [ View All Alternatives ](https://www.g2.com/products/totango/competitors/alternatives) ##### Categories on G2 [SAP Store](https://www.g2.com/categories/sap-store)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)[Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) [SAP Store](https://www.g2.com/categories/sap-store)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)[Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)[Customer Data Platform (CDP)](https://www.g2.com/categories/customer-data-platform-cdp)[Experience Management](https://www.g2.com/categories/experience-management)[Customer Revenue Optimization](https://www.g2.com/categories/customer-revenue-optimization)[Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform)[Customer Success](https://www.g2.com/categories/customer-success)[Client Onboarding](https://www.g2.com/categories/client-onboarding) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Accounting Firms in Los Angeles](https://www.g2.com/categories/accounting-firms/locations/los-angeles-ca-us)[Which file reader tools offer automation to reduce repetitive tasks while meeting compliance requirements?](https://www.g2.com/discussions/which-file-reader-tools-offer-automation-to-reduce-repetitive-tasks-while-meeting-compliance-requirements)[How can teams share dashboards and insights from Alteryx with stakeholders who don’t have a platform license?](https://www.g2.com/discussions/how-can-teams-share-dashboards-and-insights-from-alteryx-with-stakeholders-who-don-t-have-a-platform-license) [Best customer communication management software for small business](https://www.g2.com/discussions/best-customer-communication-management-software-for-small-business)[Best AI-powered agents for handling common customer queries](https://www.g2.com/discussions/what-are-the-best-ai-powered-agents-for-handling-common-customer-queries)[Pros and Cons Details](https://www.g2.com/products/totango/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)