AM

Verified User in Mechanical or Industrial Engineering

Mid-Market (51-1000 emp.)

4/5/2019

"Great business tool for tracking project status."

5/5

What do you like best about Total ETO?

I like that I can keep a close eye on projects from procurement to shipping without missing a beat!

Review collected by and hosted on G2.com.

What do you dislike about Total ETO?

There really isn't anything that I dislike with this product. Review collected by and hosted on G2.com.

Recommendations to others considering Total ETO:

Fill out all fields completely, accurately, with good description. The system is only as efficient as the information entered. Review collected by and hosted on G2.com.

What problems is Total ETO solving and how is that benefiting you?

Helps control projects at a high level of detail. Couldn't imagine running my projects without it!! Review collected by and hosted on G2.com.

JS

Jim S.

Mid-Market (51-1000 emp.)

10/16/2018

"Exceptional Software and World Class Support"

4.5/5

What do you like best about Total ETO?

As the IT administrator I'm the user's first contact for support. Thanks to the straightforward and logical design I can usually answer most questions even though I'm not technically a user. When I have questions the support team at Total ETO is unparalleled. I deal with a variety of software products but none come close to providing the service that Total ETO's team provides. They are truly a pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about Total ETO?

The only suggestion I would make would be a more granular user administration scheme, namely the ability to manage individual users by group membership. Review collected by and hosted on G2.com.

JC

Jason C.

Mid-Market (51-1000 emp.)

9/12/2018

"Quality software solution with extraordinary support!"

5/5

What do you like best about Total ETO?

Total ETO was built 20 years ago around the Engineer To Order process, and they have kept adding and improving since. Unlike many packages out there, it isn't customized to force a fit for ETO companies, it was designed from the ground up to follow the flow, from BOM building to Invoicing. Review collected by and hosted on G2.com.

What do you dislike about Total ETO?

Currently, the biggest area for improvement in my opinion is the user administration portion of the product. In the scheme of things, it's minor once you get up and going, but it could be improved. Review collected by and hosted on G2.com.

AM

Verified User in Machinery

Mid-Market (51-1000 emp.)

9/20/2018

"Best Engineer to Order Software!"

5/5

What do you like best about Total ETO?

TotalETO gives an astonishing value proposition. The flow of projects through the software is highly logical and easy to follow. Reporting of blended costs is an extremely valuable tool to give management real time information about how a project is trending. Product support and customization support is the best I have ever experienced. TotalETO is fully committed to their product and their customers. We feel we have a valued voice in helping the product continue to evolve over time. Review collected by and hosted on G2.com.

What do you dislike about Total ETO?

Nothing to report here! Product support is unparalleled. Review collected by and hosted on G2.com.

Recommendations to others considering Total ETO:

Don't let the day to day business activities keep you from jumping on the implantation of this system! Review collected by and hosted on G2.com.

What problems is Total ETO solving and how is that benefiting you?

TotalETO has improved our organization's efficiency across the board. We were able to drop from two full time purchasing agents to one, and since this time we have doubled our machine revenue while maintaining a single purchasing agent. No longer do we have any issues knowing when enough parts are here to start assembly of our equipment. TotalETO has been scalable every step of the way through our growth curve. Our enhancement suggestions are taken very seriously and are worked into product releases whenever feasible. Exporting of AP batches to our accounting platform has saved countless hours of keying and errors. Flawless importing of BOM's from SolidWorks to TotalETO eliminates double entry and saves valuable engineering time. Pushing data to Excel gives with one click gives you instant analytic capability of your data. Project management has unrivaled, real time project information. TotalETO worked with us to automatically import time card data from a third party to eliminate double keying of time cards in two systems. The Process Schedules allow a branch work flow to our machine shop to keep track of in house manufacturing tasks. Invoicing of customers used to be a nightmare with duplicated word documents. The AR section of the software has allowed us total visibility on invoicing and no longer do invoices slip through the cracks. Any startup or mature custom manufacturer should not go without this product! Review collected by and hosted on G2.com.

AM

Verified User in Machinery

Small-Business (50 or fewer emp.)

9/12/2018

"Highly Effective Customizable ETO Solution"

5/5

What do you like best about Total ETO?

We have been with this platform since 2006 after coming from a system developed in the 90’s. Questica/Total ETO was the solution we needed. Excellent integration with the design tools we use day to day. Easy to learn interface and outstanding customer support. If the system doesn’t have a feature available we’ve been able to work directly with their development team to add customizations, with extremely quick turnarounds. They also listen very closely to their users when planning new releases many of our requests have become new features in the next release. We can’t say enough about the relationships we have fostered working with this company. Review collected by and hosted on G2.com.

What do you dislike about Total ETO?

There not much to say in this category. Any minor things we have come across have been resolved immediately or added to future releases. Review collected by and hosted on G2.com.

Recommendations to others considering Total ETO:

If you need a system to handle a custom business type such as make to order products this product should be on your list. Review collected by and hosted on G2.com.

What problems is Total ETO solving and how is that benefiting you?

We build custom automation solutions, this software package has increased our ability to forecast, track, and push forward product details and information in a very timely manner. Review collected by and hosted on G2.com.

UI

Verified User in Industrial Automation

Mid-Market (51-1000 emp.)

11/21/2018

"Complete package for sales, supply and delivery."

3.5/5

What do you like best about Total ETO?

Package has all information in one central location for sales, Design, Manufacturing & assembly. Review collected by and hosted on G2.com.

What do you dislike about Total ETO?

There is a fairly steep learning curve as there is so much information, at times can be difficult to find. Review collected by and hosted on G2.com.