Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"The future of the cybersecurity automation"
5/5
What do you like best about Torq AI SOC Platform?

During our research we ´ve already test several products like XSOAR, FortiSOAR also amazing opensource projects like N8N, and one of the most loved option in TORQ by our team is the ease of implementation of new integrations.

With N8N we had to develope new integrations using Typescript, in TORQ you can do it in a few minutes, using de web UX, also if the integration is not API REST, you have the option to use pyhton or another programming languages.

The costumer support is amazing, they are totally focus on help us in order to use TORQ ASAP, they can help you with the custom integration and how to deploy the runners in your infrastructure.

The main features:

- Low-code

- Programming if you need with Python, Go ...

- Run your flow in your own infrastructure if you need it, using runners

- Amazing and clean UX

- Integrate your own services ( Internal website) in a few minutes with custom steps.

- KPI Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Not all the time the ROI is positive, you have to choose carefully what are you going to automate (Pay per flow active), they help you with amazing KPIs to solve this problem. It´s the best product for automate incident response (Fast and you can scale up), but for another automations related with the business, maybe you have to find a cheaper alternative (Azure logic functions, N8N..) Review collected by and hosted on G2.com.

JP
Jose P.
Small-Business (50 or fewer emp.)
"Excellent tool to create automation and improve workflow"
5/5
What do you like best about Torq AI SOC Platform?

I like how fluid this tool runs and I loved that its easy to use and offers a lot of integrations and automation of things that help us and have a big impact. I also loved that it changes they way we work because it works with different types of APis, which is effective. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Some features can be a little confusing and the user interface doenst help. Review collected by and hosted on G2.com.

JM
Justin M.
Enterprise (> 1000 emp.)
"Near limitless integration possibilities - Quick automation workflow spin up"
5/5
What do you like best about Torq AI SOC Platform?

First and foremost, the Torq team has outstanding customer service. Not only from the quality of the support interaction they provide, but the responsiveness is amazing as well. Combine outstanding customer service with an agile automation workflow creation process and you have a winning combination. Our team was able to quickly integrate the Torq platform into our environment and start creating numerous automation workflows in minimal time, reducing many tasks that were previously laborious and time intensive to completely automated, freeing up time for the team to focus on other items.

If your organization is looking for a straightforward automation platform that is capable of integrating with virtually anything in your environment, and you value outstanding customer service who cares about your success, then Torq is the obvious choice. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

I wouldn't call it a "dislike" necessarily, but there is a learning curve to understand the required operators when building out an automation workflow. The process doesn't use a strict coding language, but it does require you to understand the various elements (language) required to build out the automation steps. Review collected by and hosted on G2.com.

VP
Vincent P.
Small-Business (50 or fewer emp.)
"Torq provides an easy-to-use solution to help control spam"
5/5
What do you like best about Torq AI SOC Platform?

With Torq We are able to carry out phishing campaigns. Plus with its automated rules and tasks, it has become very easy to manage. It automatically and with little effort resolves the need to categorize and inform our users if an email comes from a legitimate source. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

There is nothing that I don't like. Our network uses it and it has helped our staff. So far I have not had any negative experiences. Review collected by and hosted on G2.com.

Response from G2@Torq of Torq AI SOC Platform

Thank you for sharing your positive experience with Torq. We're pleased to hear that it has helped keep your network safe and saved your staff time.

Gyarshilal K.
GK
Gyarshilal K.
Operational Director
Small-Business (50 or fewer emp.)
"fantastic security automation at warp speed"
4.5/5
What do you like best about Torq AI SOC Platform?

Torq is beast! 🤯 It cuts security busywork like a lightsaber, slashing response times and boosting our teams mojo.

> Customer support is unbelievable 💪

> Powerful security and automation

> Easy to use and user interface is too good 👍

> Ease of implementing Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

ROI like whoa, but prepare for a some features learning curve and a hefty price tag. but its good for me Review collected by and hosted on G2.com.

Joe M.
JM
Joe M.
Product Marketer
Mid-Market (51-1000 emp.)
"Improve efficiency and reduce manual work with Torq's low code security automation platform"
4.5/5
What do you like best about Torq AI SOC Platform?

One thing that I like very much about Torq is its ability to connect seamlessly with other on-premise and cloud based applications and stacks. Also, the customer service provided by the team is very good and appreciatable. Torq also has a wide range of useful low code application development features which I like. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

More number of knowledge base documents are required for new users to understand the platform. But apart from that I do not have any other complaints. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
"AI-driven hyperautomation platform"
4.5/5
What do you like best about Torq AI SOC Platform?

Detailed documentation, user-friendly, Different workspaces. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

It could be beneficial to include additional integration steps, as i often find myself defining custom steps but it's not a big issue. Review collected by and hosted on G2.com.

VH
Verena H.
Small-Business (50 or fewer emp.)
"I like how customizable the tool is and how easy it is to adjust it to your liking."
5/5
What do you like best about Torq AI SOC Platform?

Torq gives us a comprehensive view of our entire toolset. We also use it to automate repetitive tasks. I also like that we can quickly respond to security alerts through automation. Torq support is always fast. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

I think it has a slight learning curve. and the overall appearance tends to appear boxy and rigid. Review collected by and hosted on G2.com.

Response from G2@Torq of Torq AI SOC Platform

Thanks so much for your feedback. It makes our day to hear how well Torq is working for you and your team. We have passed your review on to our team and look forward to hearing more. Our customer success team is always available for any questions or additional feedback. Don’t hesitate to reach out hello@torq.io.

MW
Marcos W.
Small-Business (50 or fewer emp.)
"Torq is a great way to assess an organization's needs"
5/5
What do you like best about Torq AI SOC Platform?

The plataform is easy to use to meet your needs. I also like that Torq is extremely thorough while maintaining flexibility. And what I like the most is that their product uses real-life scenarios to make it seem more legitimate. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

The only complaint I would personally have is that some of the teaching videos can be a little long, nothing more. Review collected by and hosted on G2.com.

Response from G2@Torq of Torq AI SOC Platform

We're glad to hear that you find Torq easy to use with the flexibility to meet your needs. We appreciate your feedback.

KG
Kathryn G.
Small-Business (50 or fewer emp.)
"Security tool with data collection functionality"
5/5
What do you like best about Torq AI SOC Platform?

I like the ability for scheduled search queries. Provides multiple predefined connectors to integrate. It has a very easy to use user interface. I like its incoming threat detection features. It is a fantastic tool for reviewing logs. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Sometimes their customer service takes a long time. Integration with other applications is sometimes complicated. It also takes a while to learm how to use it. Review collected by and hosted on G2.com.

Response from G2@Torq of Torq AI SOC Platform

Thank you for sharing your positive experience with Torq's easy-to-use interface and ability to help you analyze large amounts of data for enhanced threat detection. We appreciate your feedback on integrations, our product team is continuously working on adding and improving integration with other applications.