HK
hrishikesh K.
Small-Business (50 or fewer emp.)
"Anomalies are no longer a problem, implement Torq in your company."
4.5/5
What do you like best about Torq AI SOC Platform?

The user interface of Torq.io is amazing I love all the functions to which I have access, setting a penalty timer is very simple, it is possible to configure workflow templates with variable times, the integration with CloudFlare for command management is very complete. By integrating with slack I can detect anomalies for example in messages, obtaining the IP address of the anomaly and a lot of information for network blocking. The service directly blocks the addresses that contain harmful elements and eliminates them, always executes the same route, it is very easy to configure and implement, it is possible to obtain statistics where we can see if the IPs that have been analyzed represent a threat, everything is organized in such a way that we can detect if the IP is harmless or malicious, I think the program is essential for computer security. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

The information about errors on the website does not always provide the solution, I have had to resort to consultations with external agents to solve problems within the platform, I think the support team should take more seriously the solutions for users. On some occasions when I have wanted to recover an event, it tells me that the Token to the carrier is not valid, I don't know what I am doing wrong, I hope for a solution. Importing workflows from another account can be the most complicated task if you are not familiar with the program, they only use one format and it is very ambiguous. Review collected by and hosted on G2.com.

IB
Isaias b.
Enterprise (> 1000 emp.)
"Move towards the automation of your company's workflow processes."
4.5/5
What do you like best about Torq AI SOC Platform?

The automation engine that Torq has is one of the most powerful I have tested and the data orchestration system is very complete at the enterprise level, since the implementation of the program we have reduced the generalized fatigue of our server alerts, obtaining a better response time. The repetitive actions in question have been reduced thanks to the automation of all those tasks that are performed on a daily basis, in general it is very easy to configure and all options come with a manual and training from the support team. The automations are code-free, the understanding in question is simpler. Suspicious activity is no longer a problem thanks to the security protocols provided by Torq. The architecture of the entire interface fully prioritizes the user's basic understanding for a better use of the platform, providing ease of implementation at all times. Automatic flow management is simple, understanding data and getting solutions is always easy when using the software. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Integration with security vendors could improve in breadth and service, with better integration we can have better command of threats and more robust security updates. I would like more flexibility with the program would improve a lot for us, resulting in better data manipulation. The customization of workflows needs a more comprehensive upgrade, I think Torq is a great program, but it still has a long way to go to be the service we all users want. Review collected by and hosted on G2.com.

Samruddha S.
SS
Samruddha S.
Engineer
Mid-Market (51-1000 emp.)
"The best Cyber Security Platform"
4.5/5
What do you like best about Torq AI SOC Platform?

It is one of the easiest installatiom, Cyber Security platform which ensures the safety and security issues to not occur. It has everything automated and is a no code low code platform and incase any incident occurs it helps to respond to tjem quickly so that there is no damage which occurs and helps in email security as well. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

It should have a better technical documentation so that even a Non-Tech person can understand it can also hire good technical support people who have more clarity on how to serves and help the clients and end users Review collected by and hosted on G2.com.

Response from G2@Torq of Torq AI SOC Platform

Thank you for your positive feedback on Torq's ease of installation and automated features. We understand your suggestion for better technical documentation and will work on improving this aspect. It's great to hear how Torq helps in quickly detecting and responding to network issues, ultimately benefiting productivity and security.

EW
Edward W.
Mid-Market (51-1000 emp.)
"Improving and maximizing Cybersecurity efficiency with Torq."
5/5
What do you like best about Torq AI SOC Platform?

I really like the user interface of Torq which provides user to access most features at one click.

Torq offers a great customer support that deals with every query of the user.

I like its ability to rapidly identify and automate a wide range of business and IT processes.

Also, It integrates well with existing systems which makes it invaluable addition to our security infrastructure.

The support team has been amazingly responsive to requests for help. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Torq has a steep learning curve so it can be a challenge to beginners to use it at the beginning. Review collected by and hosted on G2.com.

Response from G2@Torq of Torq AI SOC Platform

Thank you for your positive feedback on Torq's user interface, customer support, and automation capabilities. We acknowledge the learning curve for beginners and are committed to enhancing our training resources to facilitate a smoother transition for new users. We appreciate your recommendation!

SK
Subhasree K.
Mid-Market (51-1000 emp.)
"Automate your company's security flows, correct breaches and adopt a reliable system."
4.5/5
What do you like best about Torq AI SOC Platform?

What I liked most about this software is that you can work in different environments, highlighting the hybrid environments, implement this service in the cloud between all our teams was easy, the software is entirely versatile because we can handle it from a local environment, in the cloud or a hybrid system as highlighted above, Torq provides support for all programming and languages, scripts can be run very easily from any computer, is fully automatable, including the part of containers a very effective solution because we can automate and implement them without any difficulty in the process. The native architecture is special, the software adapts to any situation and is self-scalable. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

The alerts used to identify suspicious software can be improved, the software templates are very repetitive, you can be more creative with these products and more widget options can be added, especially for analysis. I also believe that all Torq users need more training and an update from the academy on how to use the program would be helpful as we cannot find information about this software on the web. The current learning curve of the program needs to be reduced, we encountered some employees in handling the program who have found difficulty in some of the options provided. Review collected by and hosted on G2.com.

CW
Cliff W.
Traffic Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"'Torq abiut a Quantum Leap in Security Automation'"
5/5
What do you like best about Torq AI SOC Platform?

Its all for hyperautomating security, reducing time-to-block malicious traffic, end-to-end cybersecurity protection, leading to improved workflows and roi. It improves efficiencies, business processes, boosts productivity like wow! thanks to exceptional online protection. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

For what its meant for, there's hardly anything to complain even though it's a bit complicated to enforce if you're not tech-savvy enough. User support is a bit wanting. But overall its among the best in its class. Few downsides. Review collected by and hosted on G2.com.

Response from G2@Torq of Torq AI SOC Platform

We're delighted to hear that Torq is meeting your security automation needs and improving your workflows. Thank you for your feedback on the user support, and we will take your comments into consideration for future improvements.

RM
Rafael M.
Mid-Market (51-1000 emp.)
"Torq, reduces manual work and pinpoints problems in workflows with AI"
5/5
What do you like best about Torq AI SOC Platform?

It is a platform of hyper-automatization of security that is giving of what to speak by its security system without code, locating the problems that are generated in the workflows much faster than the tools of common use achieving this way to disminish the manual work since it contains a system of extremely effective bots that promotes the proactivity without the necessity to use specialized developers that are in charge to activate the workflows since this same one can do it through a line of command, of the same Werb or of its integrations with Cisco Webex or Slack. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Torq needs to expand its library channel so that companies that are hiring the service for the first time can obtain detailed information on all the virtues of this platform and a fre trial with all its functions so that can observe the potential of this platform for the management of workflows. Review collected by and hosted on G2.com.

MS
Mohamed S.
Small-Business (50 or fewer emp.)
"Automate your company's entire security infrastructure."
4.5/5
What do you like best about Torq AI SOC Platform?

The software is simple, and the interface is easy to understand, I like the customization of the input panel especially the dark mode, I think it gives a lot of personality to the program. The data transformation options are exceptional I think Torq is doing an excellent job in this section, the implementation and installation is very easy to do, and the support team has been friendly with any concerns of features about the software. Options such as drag and drop are a lot of fun and I love being able to perform these actions, frequent use of opportunities to create powerful workflows and automation make it a very complete tool throughout its structure. It can be used on a daily basis as it detects threats in real time, at all times the anomalies are controlled. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

The modality they offer for the demo tests are not the best, they do not provide many options for a complete test of the program, the integrations are scarce, it would be very useful a cell phone application where we could manage all the threats, little information about the program, it would be very useful to have access to educational material to better understand the program, it is very simple, but I think they can improve the whole operation of the program in general. Review collected by and hosted on G2.com.

SA
Seth A.
Software Engineer
Computer Software
Small-Business (50 or fewer emp.)
"'What a leap forward for Security Automation!'"
5/5
What do you like best about Torq AI SOC Platform?

Its outstanding in its capabilitiy to automate and deliver top class, end-to-end Cybersecurity protection. Greatly reduces time to block malicious traffic at amazing level, saving on costs, while improving operations, workflows and productivity. Its next-generational. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Its level of security automation and end-to-end cybersecurity protection is unprecedented, an amazing leap forward. So far so good. Review collected by and hosted on G2.com.

Response from G2@Torq of Torq AI SOC Platform

We're thrilled to hear that you are enjoying Torq's outstanding capabilities in automating cybersecurity protection and reducing malicious traffic. Thank you for sharing your positive experience!

FV
Flavio V.
Small-Business (50 or fewer emp.)
"This platform is used by users and administrators daily, and everyone loves it!"
5/5
What do you like best about Torq AI SOC Platform?

I like it because it helps us provide a means for our global user base to submit phishing messages to our security team for review. It's great that you learm from the emails that are reported so you become more efficient as you go time. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

It's easy to set up and use, and Torq is there if you need help. And it would be nice to have more customizable, data-rich reports, but that pales in comparison to the benefits of Torq. Review collected by and hosted on G2.com.

Response from G2@Torq of Torq AI SOC Platform

We're thrilled to hear that Torq is helping your team efficiently manage phishing messages and improve your security efforts. We appreciate your feedback about the customizable reports, and we'll definitely take that into consideration for future updates.