# Best Community Association Management Software *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Community association management software provides property managers, homeowners associations (HOA), condo associations, and co-ops with tools to manage and organize their community. Property managers and HOAs can use community association management software to organize their communities and ensure all members are up to date on their dues and other paperwork and that meetings run smoothly. Resident portals or community websites are often included so both residents and property managers can update the community about important events, schedule meetings or activities, and pay dues or create maintenance requests. Community association management software is similar in many ways to [association management software](https://www.g2.com/categories/association-management), but community association software focuses entirely on residential associations rather than nonprofits or hobby-based groups. Community association software may integrate with [property management software](https://www.g2.com/categories/property-management), [multifamily software](https://www.g2.com/categories/multifamily), or [facility management software](https://www.g2.com/categories/facility-management) in order for property managers to better organize both their physical assets and their residents. To qualify for inclusion in the Community Association Management category, a product must: - Cater to homeowners associations, condo associations, or co-ops - Provide tools to organize the scheduling and outcomes of association meetings - Manage a resident database - Provide a portal for residents and property managers to communicate, pay fees or dues, and make maintenance requests ## Top Community Association Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [AppFolio](https://www.g2.com/products/appfolio/reviews) | 4.6/5.0 (1,021 reviews) | HOA operations with unified owner-portal accounting | "[Makes my job so much easier!!!](https://www.g2.com/survey_responses/appfolio-review-7805718)" | | 2 | [Vantaca](https://www.g2.com/products/vantaca/reviews) | 4.5/5.0 (259 reviews) | Customizable HOA workflows with unified accounting | "[Vantaca](https://www.g2.com/survey_responses/vantaca-review-10664370)" | | 3 | [CINC Systems](https://www.g2.com/products/cinc-systems/reviews) | 4.6/5.0 (103 reviews) | HOA accounting with bank-integrated automation | "[Comprehensive, Reliable, and Scalable Solution](https://www.g2.com/survey_responses/cinc-systems-review-12035298)" | | 4 | [PayHOA](https://www.g2.com/products/payhoa/reviews) | 4.7/5.0 (89 reviews) | Self-managed HOA dues, accounting, and communications | "[Clean, Modern Interface That’s Easy for Boards and Owners](https://www.g2.com/survey_responses/payhoa-review-12812943)" | | 5 | [Condo Control](https://www.g2.com/products/condo-control/reviews) | 4.8/5.0 (235 reviews) | Condo community operations with centralized resident communication | "[Essential for Condo Management, But Needs Formatting Fixes](https://www.g2.com/survey_responses/condo-control-review-12991947)" | | 6 | [ResMan](https://www.g2.com/products/resman/reviews) | 4.8/5.0 (417 reviews) | All-in-one multifamily leasing and accounting | "[Effortless Management with Stellar Support](https://www.g2.com/survey_responses/resman-review-12873879)" | | 7 | [Innago](https://www.g2.com/products/innago/reviews) | 4.8/5.0 (668 reviews) | HOA dues collection with zero-fee ACH | "[One-Stop Solution for Hassle-Free Rental Management](https://www.g2.com/survey_responses/innago-review-12881631)" | | 8 | [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) | 4.1/5.0 (359 reviews) | HOA ledger tracking with owner portal payments | "[Incredibly User-Friendly, Customizable, and Always Improving](https://www.g2.com/survey_responses/yardi-breeze-review-12671608)" | | 9 | [Enumerate](https://www.g2.com/products/enumerate/reviews) | 4.5/5.0 (127 reviews) | HOA accounting with homeowner-portal engagement | "[User-Friendly Accounting and Reporting with Smooth Integrations and Great Value](https://www.g2.com/survey_responses/enumerate-review-12658627)" | | 10 | [Buildium](https://www.g2.com/products/buildium/reviews) | 4.4/5.0 (260 reviews) | HOA operations with centralized owner portals | "[Smooth Setup, Effective Leasing & Screening](https://www.g2.com/survey_responses/buildium-review-11954685)" | ## How Many Community Association Management Software Products Does G2 Track? **Total Products under this Category:** 110 ### Category Stats (Jul 2026) - **Average Rating**: 4.38/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Zego (+1.46%) - Among all products in this category, Zego recorded the largest rating increase compared to last month *Last updated: July 03, 2026* ## How Does G2 Rank Community Association Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 4,300+ Authentic Reviews - 110+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Community Association Management Software Is Best for Your Use Case? - **Leader:** [AppFolio](https://www.g2.com/products/appfolio/reviews) - **Highest Performer:** [Condo Control](https://www.g2.com/products/condo-control/reviews) - **Easiest to Use:** [Condo Control](https://www.g2.com/products/condo-control/reviews) - **Top Trending:** [Vantaca](https://www.g2.com/products/vantaca/reviews) - **Best Free Software:** [PayHOA](https://www.g2.com/products/payhoa/reviews) --- **Sponsored** ### Vantaca Vantaca is the leading AI-powered HOA software built to transform community association management. Designed for owner/operators, community managers, accounting teams, and boards, Vantaca automates financial operations like AP, AR, bank reconciliation, and budgeting to improve accuracy and compliance. Built-in audit trails and real-time data visibility promote fiscal responsibility and confidence. What sets Vantaca apart is HOAi—our AI-first operating system that powers autonomous workflows, instant homeowner responses, and always-on support. Tools like Scout boost productivity by helping teams focus on high-value work, while HOAi optimizes processes at scale without adding headcount. Communication is seamless with secure, role-based messaging that keeps management teams, boards, and homeowners connected. Trusted by over 50,000 community associations and serving more than 6 million homeowners, Vantaca is redefining what modern HOA software can do—elevating the homeowner experience while driving efficiency, growth, and innovation. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1473&secure%5Bchosen_at%5D=2026-07-04T07%3A44%3A39Z&secure%5Bdisplayable_resource_id%5D=1473&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1473&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=73119&secure%5Bresource_id%5D=1473&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunity-association-management&secure%5Btoken%5D=036d6623e93e000fdf76d8b494f1dad96259e0a68e12c78d375422b703e11258&secure%5Burl%5D=https%3A%2F%2Fvantaca.com%3Futm_campaign%3D40055695-2026-G2%26utm_source%3DG2%26utm_medium%3Dlisting%26utm_term%3Dselected-topics-clicks%26utm_content%3Dcommunity-association-management&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Community Association Management Software Products in 2026? ### 1. [AppFolio](https://www.g2.com/products/appfolio/reviews) Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,021 **How Do G2 Users Rate AppFolio?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 7.7/10 (Category avg: 7.7/10) - **Member Profiles:** 9.0/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind AppFolio?** - **Seller:** [AppFolio](https://www.g2.com/sellers/appfolio) - **Company Website:** https://www.appfolio.com/ - **Year Founded:** 2006 - **HQ Location:** Santa Barbara, CA - **Twitter:** @AppFolio (6,427 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/99055/ (1,763 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Assistant Property Manager - **Top Industries:** Real Estate, Accounting - **Company Size:** 79% Small-Business, 14% Mid-Market #### What Are AppFolio's Pros and Cons? **Pros:** - Ease of Use (332 reviews) - User-Friendly (126 reviews) - Features (110 reviews) - Property Management (109 reviews) - Customer Support (100 reviews) **Cons:** - Missing Features (129 reviews) - Poor Customer Support (54 reviews) - Inadequate Reporting (36 reviews) - Poor Reporting (32 reviews) - Limited Customization (31 reviews) ### What Do G2 Reviewers Say About AppFolio? *AI-generated summary from verified user reviews* **Pros:** - Users find AppFolio's **ease of use** remarkable, thanks to its intuitive interface and straightforward property management features. - Users find AppFolio's **user-friendly interface** enhances property management efficiency and simplifies daily tasks effectively. - Users appreciate the **comprehensive automation features** of AppFolio, enhancing efficiency and visibility in property management. - Users value AppFolio for its **comprehensive property management capabilities** , simplifying communication and task management effectively. - Users value the **responsive customer support** of AppFolio, ensuring quick resolutions and implementation of suggestions. **Cons:** - Users find **missing features** in AppFolio frustrating, wishing for better customization and improved scheduling options. - Users experience **poor customer support** , struggling with slow response times and ineffective AI assistance rather than live agents. - Users experience **inadequate reporting** in AppFolio, finding it challenging to manage data effectively for larger portfolios. - Users experience **poor reporting** capabilities in AppFolio, leading to management challenges and limited customization options. - Users often find the **limited customization** options in AppFolio restrictive, impacting their ability to tailor workflows effectively. #### What Are Recent G2 Reviews of AppFolio? **"[User-Friendly, Well-Integrated, and Keeps Records of Everything](https://www.g2.com/survey_responses/appfolio-review-12642322)"** **Rating:** 5.0/5.0 stars *— Violet M.* [Read full review](https://www.g2.com/survey_responses/appfolio-review-12642322) --- **"[Makes my job so much easier!!!](https://www.g2.com/survey_responses/appfolio-review-7805718)"** **Rating:** 5.0/5.0 stars *— Flannery J.* [Read full review](https://www.g2.com/survey_responses/appfolio-review-7805718) --- #### What Are G2 Users Discussing About AppFolio? - [What is AppFolio Property Manager used for?](https://www.g2.com/discussions/what-is-appfolio-property-manager-used-for) - 1 comment - [Is AppFolio a CRM?](https://www.g2.com/discussions/is-appfolio-a-crm) - 1 comment - [What is AppFolio used for?](https://www.g2.com/discussions/what-is-appfolio-used-for) - 1 comment - [What software do property managers use?](https://www.g2.com/discussions/what-software-do-property-managers-use) - 2 comments - [What is AppFolio property manager?](https://www.g2.com/discussions/what-is-appfolio-property-manager) - 1 comment ### 2. [Vantaca](https://www.g2.com/products/vantaca/reviews) Vantaca is the leading AI-powered HOA software built to transform community association management. Designed for owner/operators, community managers, accounting teams, and boards, Vantaca automates financial operations like AP, AR, bank reconciliation, and budgeting to improve accuracy and compliance. Built-in audit trails and real-time data visibility promote fiscal responsibility and confidence. What sets Vantaca apart is HOAi—our AI-first operating system that powers autonomous workflows, instant homeowner responses, and always-on support. Tools like Scout boost productivity by helping teams focus on high-value work, while HOAi optimizes processes at scale without adding headcount. Communication is seamless with secure, role-based messaging that keeps management teams, boards, and homeowners connected. Trusted by over 50,000 community associations and serving more than 6 million homeowners, Vantaca is redefining what modern HOA software can do—elevating the homeowner experience while driving efficiency, growth, and innovation. **Average Rating:** 4.5/5.0 **Total Reviews:** 259 **How Do G2 Users Rate Vantaca?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.4/10 (Category avg: 7.7/10) - **Member Profiles:** 8.6/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 8.6/10 (Category avg: 8.4/10) **Who Is the Company Behind Vantaca?** - **Seller:** [Vantaca](https://www.g2.com/sellers/vantaca) - **Company Website:** https://www.vantaca.com/ - **Year Founded:** 2016 - **HQ Location:** Wilmington, North Carolina, United States - **LinkedIn® Page:** https://www.linkedin.com/company/vantaca/ (332 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Community Association Manager, Community Manager - **Top Industries:** Real Estate, Management Consulting - **Company Size:** 58% Small-Business, 39% Mid-Market #### What Are Vantaca's Pros and Cons? **Pros:** - Ease of Use (63 reviews) - Time-Saving (44 reviews) - Customization (34 reviews) - Organization (26 reviews) - Communication (25 reviews) **Cons:** - Learning Curve (23 reviews) - Poor Customer Support (16 reviews) - System Complexity (16 reviews) - Limited Features (15 reviews) - Slow Performance (11 reviews) ### What Do G2 Reviewers Say About Vantaca? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in Vantaca, appreciating automated processes and streamlined task management. - Users value Vantaca for its **time-saving features** , enhancing communication and simplifying management tasks efficiently. - Users value the **customization options** in Vantaca, tailoring the software to fit their specific HOA processes effectively. - Users appreciate the **organization and accessibility** of Vantaca, making governance and account management efficient and user-friendly. - Users appreciate the **clear communication** capabilities of Vantaca, enhancing interactions with owners and residents. **Cons:** - Users find the **learning curve steep** , leading to frustration and challenges in day-to-day operations with Vantaca. - Users experience **poor customer support** with Vantaca, facing delays and difficulty in resolving critical issues. - Users find **system complexity** in Vantaca confounding, particularly with linking and navigation across multiple menus. - Users find Vantaca's **limited features** restrict functionality, hindering tasks like managing amenities and correspondence effectively. - Users report **slow performance** with Vantaca, particularly struggling with app functionality and response times during critical tasks. #### What Are Recent G2 Reviews of Vantaca? **"[Vantaca](https://www.g2.com/survey_responses/vantaca-review-10664370)"** **Rating:** 4.5/5.0 stars *— Stephanie S.* [Read full review](https://www.g2.com/survey_responses/vantaca-review-10664370) --- **"[The Partner We Needed to Scale Without Limits](https://www.g2.com/survey_responses/vantaca-review-12960761)"** **Rating:** 5.0/5.0 stars *— Chris V.* [Read full review](https://www.g2.com/survey_responses/vantaca-review-12960761) --- #### What Are G2 Users Discussing About Vantaca? - [What is Vantaca used for?](https://www.g2.com/discussions/what-is-vantaca-used-for) ### 3. [CINC Systems](https://www.g2.com/products/cinc-systems/reviews) CINC Systems is the community association management industry’s largest technology partner, supporting more than 50,000 communities and over 5 million residents. CINC's AI-powered, all-in-one platform unifies accounting, banking, operations, and resident engagement for every community type—single-family, condominium, high-rise, lifestyle, and more. Backed by Hg Capital, CINC helps management companies work smarter and more profitably while delivering an exceptional experience to the communities they serve. **Average Rating:** 4.6/5.0 **Total Reviews:** 103 **How Do G2 Users Rate CINC Systems?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 7.7/10 (Category avg: 7.7/10) - **Member Profiles:** 8.5/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind CINC Systems?** - **Seller:** [CINC Systems](https://www.g2.com/sellers/cinc-systems) - **Company Website:** https://www.cincsystems.com - **Year Founded:** 2005 - **HQ Location:** Duluth, GA - **Twitter:** @CINCSystems (218 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cinc-systems-llc/ (295 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** President, Community Manager - **Top Industries:** Real Estate, Accounting - **Company Size:** 77% Small-Business, 19% Mid-Market #### What Are CINC Systems's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Efficiency (19 reviews) - Integrations (16 reviews) - Continuous Improvement (15 reviews) - Updates (13 reviews) **Cons:** - Missing Features (14 reviews) - Poor Customer Support (12 reviews) - Slow Response (11 reviews) - Learning Difficulty (7 reviews) - Limited Customization (7 reviews) ### What Do G2 Reviewers Say About CINC Systems? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of CINC Systems, benefiting from its intuitive design and seamless integration. - Users value the **efficiency** of CINC Systems, enhancing management of homeowner accounts and streamlining communication. - Users value the **seamless integrations** of CINC Systems, enhancing operations and improving financial management efficiency. - Users appreciate the **continuous improvement** of CINC Systems, valuing its adaptability and commitment to client needs. - Users praise CINC Systems for its **exceptional support and continuous updates** that enhance efficiency and meet client needs. **Cons:** - Users highlight **missing features** in CINC Systems, such as limited invoicing and custom reporting options. - Users express frustration over **poor customer support** , noting slow response times and unresolved issues with tickets. - Users frequently experience **slow response** times from CINC's customer support, impacting their ability to resolve issues promptly. - Users find that CINC Systems has a **learning difficulty** , requiring additional training to fully utilize its capabilities. - Users express frustration over **limited customization** , making it difficult to align features with specific state requirements and needs. #### What Are Recent G2 Reviews of CINC Systems? **"[Comprehensive, Reliable, and Scalable Solution](https://www.g2.com/survey_responses/cinc-systems-review-12035298)"** **Rating:** 5.0/5.0 stars *— Tracy D.* [Read full review](https://www.g2.com/survey_responses/cinc-systems-review-12035298) --- **"[CINC Systems: Driving Efficiency and Innovation for Our Business](https://www.g2.com/survey_responses/cinc-systems-review-12034752)"** **Rating:** 5.0/5.0 stars *— Kyle P.* [Read full review](https://www.g2.com/survey_responses/cinc-systems-review-12034752) --- #### What Are G2 Users Discussing About CINC Systems? - [What is CINC Systems used for?](https://www.g2.com/discussions/what-is-cinc-systems-used-for) ### 4. [PayHOA](https://www.g2.com/products/payhoa/reviews) PayHOA is the leading all-in-one community management software built for self-managed associations and professional community association managers. Designed to simplify and scale day-to-day operations, PayHOA centralizes everything in one platform. From invoicing, payments, and accounting to voting, requests, violations, compliance, websites and more. Whether your board is led by volunteers, elected members, or supported by a property manager, PayHOA empowers leadership to run communities with ease, accuracy, and professionalism. No accounting degree or IT expertise required. With an intuitive interface, automated workflows, and robust reporting tools, PayHOA eliminates manual processes, reduces costs, and saves valuable time. Trusted by over 5.5k associations, we’re more than just software. We’re a partner helping communities operate smarter, communicate more effectively, and build places people are proud to call home. Together, we’re redefining modern community management. **Average Rating:** 4.7/5.0 **Total Reviews:** 89 **How Do G2 Users Rate PayHOA?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.5/10 (Category avg: 7.7/10) - **Member Profiles:** 9.0/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind PayHOA?** - **Seller:** [PayHOA](https://www.g2.com/sellers/payhoa) - **Company Website:** https://www.payhoa.com/ - **Year Founded:** 2018 - **HQ Location:** Lexington, KY - **LinkedIn® Page:** https://www.linkedin.com/company/payhoa/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Treasurer - **Top Industries:** Real Estate, Non-Profit Organization Management - **Company Size:** 89% Small-Business, 7% Mid-Market #### What Are PayHOA's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - Customer Support (14 reviews) - Time-Saving (13 reviews) - Payment Management (10 reviews) - Communication (8 reviews) **Cons:** - Payment Issues (4 reviews) - Learning Curve (3 reviews) - Setup Issues (3 reviews) - Banking Integration (2 reviews) - Email Management Issues (2 reviews) ### What Do G2 Reviewers Say About PayHOA? *AI-generated summary from verified user reviews* **Pros:** - Users find PayHOA's **ease of use** exceptional, enhancing efficiency and simplifying management tasks significantly. - Users commend the **fast and efficient customer support** of PayHOA, which greatly enhances their management experience. - Users value the **time-saving capabilities** of PayHOA, streamlining document access and reducing paperwork efficiently. - Users appreciate the **ease of payment management** with PayHOA, making dues collection simple and efficient. - Users value the **responsive communication** from PayHOA, ensuring quick support and efficient updates through various channels. **Cons:** - Users face **payment issues** due to delayed transactions and manual updates, complicating balance reconciliations with PayHOA. - Users find the **learning curve steep** , especially for less tech-savvy residents, complicating the onboarding process. - Users experience **setup issues** with PayHOA, particularly regarding payment schedules and manual updates for account balances. - Users experience **delays with banking integration** , leading to frustrations when reconciling transactions with the PayHOA system. - Users face **email management issues** due to the lack of an embedded system, affecting communication efficiency. #### What Are Recent G2 Reviews of PayHOA? **"[Clean, Modern Interface That’s Easy for Boards and Owners](https://www.g2.com/survey_responses/payhoa-review-12812943)"** **Rating:** 4.5/5.0 stars *— Erika O.* [Read full review](https://www.g2.com/survey_responses/payhoa-review-12812943) --- **"[Great Value and Support That Makes HOA Management Easy](https://www.g2.com/survey_responses/payhoa-review-12892240)"** **Rating:** 4.5/5.0 stars *— Love M.* [Read full review](https://www.g2.com/survey_responses/payhoa-review-12892240) --- #### What Are G2 Users Discussing About PayHOA? - [What is PayHOA used for?](https://www.g2.com/discussions/what-is-payhoa-used-for) ### 5. [Condo Control](https://www.g2.com/products/condo-control/reviews) Condo Control is an all‑in‑one, cloud‑based community‑operations platform built for condominiums and HOAs. Guided by our mission “to make ourselves an integral part of successful communities by digitizing, streamlining and automating community operations,” we unite 40 + modules e‑voting & violations, portfolio management, architectural requests, parking control, amenity bookings, maintenance, payments, violations, AI‑powered resident self‑service and more into a single, intuitive experience that delights residents and frees managers to focus on higher‑value work. **Average Rating:** 4.8/5.0 **Total Reviews:** 235 **How Do G2 Users Rate Condo Control?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.6/10 (Category avg: 7.7/10) - **Member Profiles:** 9.5/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 9.4/10 (Category avg: 8.4/10) **Who Is the Company Behind Condo Control?** - **Seller:** [Property Control](https://www.g2.com/sellers/property-control) - **Company Website:** https://propertycontrol.com/ - **Year Founded:** 2008 - **HQ Location:** Toronto, ON - **Twitter:** @CondoCC (582 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/condo-control/ (59 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Condominium Manager - **Top Industries:** Real Estate, Security and Investigations - **Company Size:** 65% Small-Business, 31% Mid-Market #### What Are Condo Control's Pros and Cons? **Pros:** - Ease of Use (37 reviews) - Efficiency (15 reviews) - Time-Saving (13 reviews) - Communication (12 reviews) - Mass Communication (12 reviews) **Cons:** - Missing Features (6 reviews) - Slow Performance (6 reviews) - Inefficient Processes (5 reviews) - Poor Usability (5 reviews) - Search Functionality (5 reviews) ### What Do G2 Reviewers Say About Condo Control? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Condo Control invaluable for submitting requests and accessing information seamlessly. - Users appreciate the **efficiency** of Condo Control, streamlining communications and management tasks seamlessly. - Users appreciate the **time-saving features** of Condo Control, enhancing efficiency in property management and communication. - Users value the **effective communication features** of Condo Control, streamlining interactions between residents and management. - Users value the **simple and effective communication** features of Condo Control for engaging homeowners efficiently. **Cons:** - Users find the **missing features** in Condo Control, particularly for reporting and parking permits, quite frustrating. - Users experience **slow performance** with Condo Control, particularly during peak times, affecting overall usability and navigation. - Users find the **inefficient processes** for announcements and bookings cumbersome, leading to frustration and added steps. - Users find the **poor usability** of Condo Control complicates tasks like booking adjustments and accessing features smoothly. - Users find the **search functionality lacking** , particularly for parking and car information, complicating their experience. #### What Are Recent G2 Reviews of Condo Control? **"[Seamless Condo Management Solution!](https://www.g2.com/survey_responses/condo-control-review-10733153)"** **Rating:** 5.0/5.0 stars *— Verified User in Building Materials* [Read full review](https://www.g2.com/survey_responses/condo-control-review-10733153) --- **"[Essential for Condo Management, But Needs Formatting Fixes](https://www.g2.com/survey_responses/condo-control-review-12991947)"** **Rating:** 4.5/5.0 stars *— Lourdes M.* [Read full review](https://www.g2.com/survey_responses/condo-control-review-12991947) --- #### What Are G2 Users Discussing About Condo Control? - [What is Condo Control used for?](https://www.g2.com/discussions/what-is-condo-control-used-for) ### 6. [ResMan](https://www.g2.com/products/resman/reviews) ResMan stands as the unrivaled choice in the multifamily and affordable housing real estate marketplace, embraced by owners, operators, and investors. Our platform is thoughtfully designed to provide tailored and seamless solutions that match your specific needs. With ResMan, you enjoy open, scalable architecture and freedom through our expanded product suite, including budgeting, fraud detection, utilities management, and the innovative AI chatbot "Leasing Assistant." Discover the simplicity of managing your property with our intuitive platform, integrating a comprehensive marketing suite, advanced accounting, reporting, and property management capabilities. ResMan's Marketing Suite includes Websites, CRM, Contact Center, and the AI-powered Leasing Assistant chatbot, providing a complete solution to attract and retain tenants while improving communication and lead conversion. Our leading-edge UI/UX transforms complexity into clarity, saving valuable time and boosting efficiencies. ResMan’s platform also includes powerful tools for applicant screening, maintenance optimization, and real-time analytics, ensuring every aspect of property management is covered. Our dedicated customer support and seamless implementation ensure a hassle-free experience. The benefits of ResMan extend further with features designed to address the needs of multifamily and affordable housing properties. ResMan makes property management easier by integrating solutions such as budgeting, fraud detection, and utility management, ensuring comprehensive operational control. One of ResMan's standout features is its open integration partner network, allowing organizations to build their product suite the way they want. This flexibility ensures that you can tailor the platform to meet your specific needs, leveraging partnerships that enhance and expand the functionality of ResMan. Elevate your property management with ResMan, where innovation meets practicality, empowering your success in today's competitive real estate landscape. With ResMan, property management becomes more than just a task—it’s a seamless, efficient experience that transforms operations and drives growth. Discover why ResMan is ahead of the competition and take your property management to new heights. **Average Rating:** 4.8/5.0 **Total Reviews:** 417 **How Do G2 Users Rate ResMan?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.2/10 (Category avg: 7.7/10) - **Member Profiles:** 9.5/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 9.6/10 (Category avg: 8.4/10) **Who Is the Company Behind ResMan?** - **Seller:** [Inhabit IQ](https://www.g2.com/sellers/inhabit-iq) - **Company Website:** https://inhabit.com/ - **Year Founded:** 2016 - **HQ Location:** Knoxville, US - **LinkedIn® Page:** https://www.linkedin.com/company/inhabit-iq (2,600 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Assistant Manager - **Top Industries:** Real Estate, Commercial Real Estate - **Company Size:** 47% Small-Business, 43% Mid-Market #### What Are ResMan's Pros and Cons? **Pros:** - Ease of Use (112 reviews) - User-Friendly (59 reviews) - Ease of Learning (40 reviews) - Customer Support (37 reviews) - Features (32 reviews) **Cons:** - Missing Features (17 reviews) - Slow Performance (15 reviews) - Poor Usability (14 reviews) - Slow Speed (13 reviews) - Not User-Friendly (11 reviews) ### What Do G2 Reviewers Say About ResMan? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of ResMan, enhancing their workflow and making it their preferred software. - Users appreciate the **user-friendly interface** of ResMan, making it easy for anyone to learn and navigate. - Users find ResMan's **ease of learning** exceptional, with intuitive design and helpful resources for beginners. - Users praise the **outstanding customer support** of ResMan, ensuring assistance whenever needed for a seamless experience. - Users appreciate the **efficient and user-friendly features** of ResMan, enhancing productivity in property management. **Cons:** - Users find the **lack of export options and missing features** in ResMan limits their functionality and convenience. - Users often experience **slow performance** with ResMan, especially during peak times like the start of the month. - Users express frustration over the **poor usability** of ResMan, citing a bulky layout and difficult navigation. - Users frequently experience **slow speed** , leading to delays when searching for residents and pulling reports. - Users find the **interface challenging** , with accessibility issues in the layout making daily tasks more complicated. #### What Are Recent G2 Reviews of ResMan? **"[ResMan: Reliable, Organized Property Management with Powerful Integrations](https://www.g2.com/survey_responses/resman-review-13000353)"** **Rating:** 5.0/5.0 stars *— Jazmyn C.* [Read full review](https://www.g2.com/survey_responses/resman-review-13000353) --- **"[Effortless Management with Stellar Support](https://www.g2.com/survey_responses/resman-review-12873879)"** **Rating:** 5.0/5.0 stars *— Kelly B.* [Read full review](https://www.g2.com/survey_responses/resman-review-12873879) --- #### What Are G2 Users Discussing About ResMan? - [What is ResMan used for?](https://www.g2.com/discussions/what-is-resman-used-for) ### 7. [Innago](https://www.g2.com/products/innago/reviews) Innago is a free property management software designed to help landlords and property managers simplify and organize rental management. Built for landlords of all sizes, the platform provides an easy-to-use, all-in-one solution for managing properties, tenants, leases, and finances more efficiently. Innago includes features such as online rent collection, tenant screening, property listing management, work order tracking, digital lease signing, and financial organization tools. The platform also helps improve communication between landlords and tenants, making it easier to handle maintenance requests, questions, and day-to-day property operations. In addition, landlords can customize rental applications and lease agreements to fit their specific needs and management style. By combining essential property management tools into one platform, Innago helps landlords save time, stay organized, and create a smoother rental experience for both property owners and tenants. **Average Rating:** 4.8/5.0 **Total Reviews:** 668 **How Do G2 Users Rate Innago?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.8/10 (Category avg: 7.7/10) - **Member Profiles:** 10.0/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Innago?** - **Seller:** [Innago](https://www.g2.com/sellers/innago) - **Company Website:** https://www.innago.com - **Year Founded:** 2017 - **HQ Location:** 1216 Central Pkwy, Cincinnati, OH 45202 - **Twitter:** @InnagoSoftware (1,332 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16215518/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Property Manager - **Top Industries:** Real Estate, Commercial Real Estate - **Company Size:** 97% Small-Business, 0% Mid-Market #### What Are Innago's Pros and Cons? **Pros:** - Ease of Use (175 reviews) - Property Management (128 reviews) - Tenant Management (104 reviews) - Customer Support (91 reviews) - Rent Collection (91 reviews) **Cons:** - Missing Features (43 reviews) - Payment Issues (43 reviews) - Poor Usability (38 reviews) - Difficult Learning Process (24 reviews) - Lease Management (24 reviews) ### What Do G2 Reviewers Say About Innago? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Innago, making property management tasks simple and efficient for landlords. - Users highlight the **ease of use and essential features** of Innago for managing multiple properties efficiently. - Users appreciate the **intuitive tenant management** features of Innago, making it easy for both landlords and tenants. - Users highlight the **excellent customer support** of Innago, appreciating the prompt and helpful responses from the team. - Users appreciate Innago's **efficient rent collection process** , simplifying management with user-friendly features and strong customer support. **Cons:** - Users find the **missing features** in Innago's app limiting, hindering navigation and financial reporting capabilities. - Users report **payment issues** including extra fees and slow processing times that complicate the rental payment experience. - Users find Innago has **poor usability** , often feeling confused and lost while navigating the platform. - Users note a **difficult learning process** at first, with some features being less intuitive and needing improvement. - Users have noted **slow payment processing times** and wish for enhanced lease customization features in Innago. #### What Are Recent G2 Reviews of Innago? **"[One-Stop Solution for Hassle-Free Rental Management](https://www.g2.com/survey_responses/innago-review-12881631)"** **Rating:** 5.0/5.0 stars *— Jaclyn P.* [Read full review](https://www.g2.com/survey_responses/innago-review-12881631) --- **"[Affordable, Easy Property Management for Small Landlords](https://www.g2.com/survey_responses/innago-review-12831076)"** **Rating:** 5.0/5.0 stars *— Lyndsey S.* [Read full review](https://www.g2.com/survey_responses/innago-review-12831076) --- #### What Are G2 Users Discussing About Innago? - [What is Innago used for?](https://www.g2.com/discussions/what-is-innago-used-for) - 1 comment ### 8. [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) Streamline your property marketing, leasing, accounting and operations with Yardi Breeze. Your entire portfolio can be managed with one solution for residential, commercial, affordable housing, manufactured housing, condo/associations and self storage markets. ​ For enhanced capabilities, see Yardi Breeze Premier. Unlock automated invoice processing, job costing, custom reporting, menu-level security controls and more. **Average Rating:** 4.1/5.0 **Total Reviews:** 359 **How Do G2 Users Rate Yardi Breeze?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 5.5/10 (Category avg: 7.7/10) - **Member Profiles:** 6.5/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 6.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Yardi Breeze?** - **Seller:** [Yardi](https://www.g2.com/sellers/yardi) - **Company Website:** https://www.yardi.com - **Year Founded:** 1984 - **HQ Location:** Santa Barbara, CA - **Twitter:** @Yardi (10,781 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12674/ (6,935 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Controller - **Top Industries:** Real Estate, Commercial Real Estate - **Company Size:** 92% Small-Business, 5% Mid-Market #### What Are Yardi Breeze's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Property Management (20 reviews) - Customer Support (17 reviews) - Organization (16 reviews) - Navigation Ease (15 reviews) **Cons:** - Missing Features (21 reviews) - Inadequate Reporting (12 reviews) - Not User-Friendly (12 reviews) - Poor Usability (12 reviews) - Poor Customer Support (9 reviews) ### What Do G2 Reviewers Say About Yardi Breeze? *AI-generated summary from verified user reviews* **Pros:** - Users find **Yardi Breeze's ease of use** invaluable for efficient property management and straightforward data organization. - Users appreciate the **ease of locating AP/AR information** with Yardi Breeze, enhancing their property management efficiency. - Users value the **responsive customer support** of Yardi Breeze, appreciating its quick assistance and helpful chat feature. - Users value Yardi Breeze for its **efficient organization of property data** , simplifying tenant information management. - Users appreciate the **navigation ease** of Yardi Breeze, enabling intuitive management and quick access to essential information. **Cons:** - Users find the **missing features** of Yardi Breeze, like tenant transfer and export options, to be frustrating. - Users find the **inadequate reporting** options limiting, especially for advanced analytics and third-party integrations. - Users find Yardi Breeze **not user-friendly** , with a complicated interface that complicates simple tasks and maintenance requests. - Users find Yardi Breeze has **poor usability** , struggling with complicated navigation and unnecessary steps in tasks. - Users experience **poor customer support** with Yardi Breeze, facing unavailability and lack of knowledgeable assistance. #### What Are Recent G2 Reviews of Yardi Breeze? **"[Incredibly User-Friendly, Customizable, and Always Improving](https://www.g2.com/survey_responses/yardi-breeze-review-12671608)"** **Rating:** 5.0/5.0 stars *— Randall H.* [Read full review](https://www.g2.com/survey_responses/yardi-breeze-review-12671608) --- **"[Breeze: User-Friendly, Dependable, and Backed by Priceless Support](https://www.g2.com/survey_responses/yardi-breeze-review-12676659)"** **Rating:** 5.0/5.0 stars *— Cadie B.* [Read full review](https://www.g2.com/survey_responses/yardi-breeze-review-12676659) --- #### What Are G2 Users Discussing About Yardi Breeze? - [Who owns Yardi breeze?](https://www.g2.com/discussions/who-owns-yardi-breeze) - 3 comments - [Does Yardi Breeze have a mobile app?](https://www.g2.com/discussions/does-yardi-breeze-have-a-mobile-app) - 3 comments - [What property types are supported in Yardi breeze?](https://www.g2.com/discussions/what-property-types-are-supported-in-yardi-breeze) - 1 comment - [What is a main aspect of Yardi breeze?](https://www.g2.com/discussions/what-is-a-main-aspect-of-yardi-breeze) ### 9. [Enumerate](https://www.g2.com/products/enumerate/reviews) Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations. We make it easier to run associations by digitizing and optimizing their accounting processes, operational workflows, AR & AP payments, and resident engagement, ultimately reducing administrative tasks by over 75%. With tens of thousands of communities and millions of homes managed, Enumerate is a leader in supporting tens of thousands communities across America. **Average Rating:** 4.5/5.0 **Total Reviews:** 127 **How Do G2 Users Rate Enumerate?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.0/10 (Category avg: 7.7/10) - **Member Profiles:** 8.9/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Enumerate?** - **Seller:** [Enumerate](https://www.g2.com/sellers/enumerate) - **Company Website:** https://goenumerate.com/ - **Year Founded:** 1985 - **HQ Location:** Clearwater, FL - **Twitter:** @goenumerate (1,114 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/goenumerate/ (148 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Community Manager - **Top Industries:** Accounting, Real Estate - **Company Size:** 87% Small-Business, 11% Mid-Market #### What Are Enumerate's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Customer Support (5 reviews) - Customization (2 reviews) - Navigation Ease (2 reviews) - Search Functionality (2 reviews) **Cons:** - Poor Customer Support (2 reviews) - Poor Reporting (2 reviews) - Accounting Complexity (1 reviews) - Email Management Issues (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Enumerate? *AI-generated summary from verified user reviews* **Pros:** - Users find Enumerate's **ease of use** exceptional, facilitating seamless report sharing and smooth navigation throughout the platform. - Users praise the **fantastic customer support** of Enumerate, highlighting their dedication and helpfulness in resolving issues. - Users appreciate the **customization options** in Enumerate, enhancing usability and integrating seamlessly with other systems. - Users highlight the **navigation ease** of Enumerate, appreciating its smooth interface and user-friendly design. - Users love the **global search functionality** of Enumerate, enabling easy access to information and community engagement. **Cons:** - Users report **poor customer support** , often facing delayed responses and challenges with editing and tracking functionalities. - Users express frustration with **poor reporting** in Enumerate, making it difficult to track and manage communications effectively. - Users find **accounting complexity** challenging with limited flexibility for edits, voids, and tracking within Enumerate. - Users find **email management issues** challenging, with poor tracking and slow support response times affecting their experience. - Users find the **limited features** of Enumerate restrictive, wishing for more customization options to suit their needs. #### What Are Recent G2 Reviews of Enumerate? **"[User-Friendly Accounting and Reporting with Smooth Integrations and Great Value](https://www.g2.com/survey_responses/enumerate-review-12658627)"** **Rating:** 4.0/5.0 stars *— Alexis B.* [Read full review](https://www.g2.com/survey_responses/enumerate-review-12658627) --- **"[Easy, Board-Ready Reporting and Effective Account Management](https://www.g2.com/survey_responses/enumerate-review-12382876)"** **Rating:** 4.0/5.0 stars *— Angie Y.* [Read full review](https://www.g2.com/survey_responses/enumerate-review-12382876) --- #### What Are G2 Users Discussing About Enumerate? - [How has Enumerate Central supported your community association management, and what features do you rely on?](https://www.g2.com/discussions/how-has-enumerate-central-supported-your-community-association-management-and-what-features-do-you-rely-on) - [What is TOPS [ONE] used for?](https://www.g2.com/discussions/what-is-tops-one-used-for) ### 10. [Buildium](https://www.g2.com/products/buildium/reviews) Buildium is the platform trusted by property management pros to take control of every aspect of their business and drive more revenue per door. It’s all-in-one software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. You’ll be able to find new revenue streams from resident services, count on award-winning support, and tap into an ecosystem of proven integrations with Buildium Marketplace. No matter the portfolio, Buildium is purpose-built for your job. With packages starting at just $62 a month, and zero hidden fees, it’s no wonder Buildium is ranked by Forbes to be the “Best Real Estate Accounting Software for Property Managers.” Jump in today with a free 14-day trial loaded with real-world scenarios (no credit card needed) and get ready to build your Buildium. **Average Rating:** 4.4/5.0 **Total Reviews:** 260 **How Do G2 Users Rate Buildium?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.0/10 (Category avg: 7.7/10) - **Member Profiles:** 8.8/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 9.1/10 (Category avg: 8.4/10) **Who Is the Company Behind Buildium?** - **Seller:** [Buildium](https://www.g2.com/sellers/buildium) - **Company Website:** https://www.buildium.com - **Year Founded:** 2004 - **HQ Location:** Boston, MA - **Twitter:** @Buildium (4,680 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/475207/ (281 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Property Manager - **Top Industries:** Real Estate, Accounting - **Company Size:** 86% Small-Business, 8% Mid-Market #### What Are Buildium's Pros and Cons? **Pros:** - Ease of Use (27 reviews) - Tenant Management (18 reviews) - Property Management (17 reviews) - Customer Support (13 reviews) - Rent Collection (13 reviews) **Cons:** - Missing Features (14 reviews) - Limited Customization (10 reviews) - Lease Management (8 reviews) - Update Issues (6 reviews) - Difficult Learning Process (5 reviews) ### What Do G2 Reviewers Say About Buildium? *AI-generated summary from verified user reviews* **Pros:** - Users find Buildium's **ease of use** invaluable, enhancing their daily property management tasks with convenience. - Users benefit from **efficient tenant management** with Buildium, appreciating its ease of use and effective property oversight. - Users value Buildium for its **efficient property management** , enhancing tenant satisfaction and simplifying maintenance tracking. - Users commend the **responsive customer support** of Buildium, enhancing their property management experience significantly. - Users value the **efficient online rent collection** feature of Buildium, significantly improving cash flow and reducing hassle. **Cons:** - Users find Buildium lacking in **essential features** , complicating navigation and overall user experience significantly. - Users find **limited customization** in Buildium frustrating, hindering navigation and complicating reporting and lease renewals. - Users express frustration with **inefficient lease management** , citing disorganized data and poor support response times. - Users report frequent **update issues** that disrupt alert notifications and complicate report navigation, requiring relearning of system functions. - Users find Buildium's platform features challenging due to a **difficult learning process** that requires extensive online training. #### What Are Recent G2 Reviews of Buildium? **"[Smooth Setup, Effective Leasing & Screening](https://www.g2.com/survey_responses/buildium-review-11954685)"** **Rating:** 4.5/5.0 stars *— Verified User in Real Estate* [Read full review](https://www.g2.com/survey_responses/buildium-review-11954685) --- **"[Clean, User-Friendly Bookkeeping Made Easy](https://www.g2.com/survey_responses/buildium-review-12950981)"** **Rating:** 4.5/5.0 stars *— Verified User in Real Estate* [Read full review](https://www.g2.com/survey_responses/buildium-review-12950981) --- #### What Are G2 Users Discussing About Buildium? - [What is Buildium used for?](https://www.g2.com/discussions/what-is-buildium-used-for) - 1 comment - [How much is buildium per month?](https://www.g2.com/discussions/how-much-is-buildium-per-month) - [What is the best property management software?](https://www.g2.com/discussions/what-is-the-best-property-management-software) - [Does buildium integrate with QuickBooks?](https://www.g2.com/discussions/does-buildium-integrate-with-quickbooks) - 1 comment - [What is buildium software?](https://www.g2.com/discussions/what-is-buildium-software) ### 11. [DoorLoop](https://www.g2.com/products/doorloop/reviews) DoorLoop is a property management software solution designed to assist mid-sized and large property managers in effectively managing their rental portfolios. This comprehensive platform streamlines various essential functions, including accounting, rent collection, maintenance management, and tenant communication, all within a single, user-friendly system. DoorLoop is particularly beneficial for property managers overseeing portfolios of 50 or more units, where enhancing operational efficiency, achieving financial transparency, and boosting team productivity are critical objectives. The software caters to property managers who are looking to minimize manual tasks and improve the accuracy of their reporting. By consolidating multiple fragmented tools and outdated legacy systems into one cohesive platform, DoorLoop enables users to operate more efficiently without the need to hire additional staff. This is especially advantageous for property management teams that are experiencing growth and require a robust solution to support their expanding operations. Key features of DoorLoop include online rent payment capabilities with automated reminders, which significantly enhance on-time collection rates. The accounting tools provided within the software allow for seamless bank reconciliation and real-time financial reporting, giving property managers a clear view of their financial health. Additionally, DoorLoop offers maintenance request tracking across various properties and units, ensuring that issues are addressed promptly and efficiently. Centralized communication tools facilitate interaction between tenants and property owners, fostering better relationships and improving overall satisfaction. One of the standout benefits of DoorLoop is its ability to reduce operational overhead by consolidating multiple systems into one. Users report an average time savings of 5.3 hours per week, allowing property managers to focus on strategic initiatives rather than getting bogged down in administrative tasks. This time efficiency is crucial for property managers who are scaling their operations, as it enables them to handle increased workloads without the necessity of expanding their team. DoorLoop is particularly well-suited for property managers transitioning from outdated software or disparate tools, as it provides a modern solution that enhances efficiency and supports ongoing portfolio growth. By leveraging the capabilities of DoorLoop, property managers can streamline their operations, improve their financial oversight, and ultimately deliver a better experience for both tenants and property owners. **Average Rating:** 4.8/5.0 **Total Reviews:** 249 **How Do G2 Users Rate DoorLoop?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.5/10 (Category avg: 7.7/10) - **Member Profiles:** 8.3/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind DoorLoop?** - **Seller:** [DoorLoop](https://www.g2.com/sellers/doorloop) - **Company Website:** https://www.doorloop.com - **Year Founded:** 2019 - **HQ Location:** Miami, Florida - **Twitter:** @doorloopapp (677 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/doorloop/ (270 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Property Manager - **Top Industries:** Real Estate, Commercial Real Estate - **Company Size:** 95% Small-Business, 4% Mid-Market #### What Are DoorLoop's Pros and Cons? **Pros:** - Ease of Use (24 reviews) - Property Management (12 reviews) - Customer Support (11 reviews) - Tenant Management (11 reviews) - Efficiency (10 reviews) **Cons:** - Missing Features (9 reviews) - Expensive (4 reviews) - High Fees (4 reviews) - Inadequate Reporting (4 reviews) - Payment Issues (4 reviews) ### What Do G2 Reviewers Say About DoorLoop? *AI-generated summary from verified user reviews* **Pros:** - Users praise DoorLoop for its **ease of use** , efficiently organizing property management tasks and simplifying daily operations. - Users appreciate the **ease of navigation** with DoorLoop, enabling efficient management of tenant information and payments. - Users love the **top-notch customer support** from DoorLoop, making property management efficient and hassle-free. - Users praise the **easy navigation** of DoorLoop, streamlining tenant management and enhancing overall user experience. - Users value the **efficiency** of DoorLoop for organizing property management tasks seamlessly, saving time and enhancing productivity. **Cons:** - Users find a **lack of essential features** in DoorLoop, complicating data input and flexibility for property management. - Users find the **subscription fees high** for DoorLoop, especially when managing smaller portfolios without needing all features. - Users are frustrated with the **high fees** associated with DoorLoop, impacting their overall experience and accessibility. - Users find the **inadequate reporting** of DoorLoop frustrating, desiring more flexible and user-friendly export options. - Users report a **steep fee and slow payment processing** that can hinder their experience with DoorLoop. #### What Are Recent G2 Reviews of DoorLoop? **"[DoorLoop Streamlined Our Property Management and Boosted Efficiency](https://www.g2.com/survey_responses/doorloop-review-12812625)"** **Rating:** 5.0/5.0 stars *— Amelia C.* [Read full review](https://www.g2.com/survey_responses/doorloop-review-12812625) --- **"[Easy to Learn and Keeps Our Leases Organized and Up to Date](https://www.g2.com/survey_responses/doorloop-review-12980176)"** **Rating:** 5.0/5.0 stars *— Rhonda M.* [Read full review](https://www.g2.com/survey_responses/doorloop-review-12980176) --- #### What Are G2 Users Discussing About DoorLoop? - [What is DoorLoop used for?](https://www.g2.com/discussions/what-is-doorloop-used-for) ### 12. [Zego](https://www.g2.com/products/gozego/reviews) Zego is a property management automation company that simplifies cumbersome yet critical workflows for managers and associations. Our modern platform accelerates NOI growth and mitigates risk, helping clients to scale resources, build trust, and make data-backed decisions. From payments and utility management to resident engagement, Zego’s automated workflows seamlessly integrate with leading property management systems giving users real-time and accurate information at their fingertips. The Zego platform consists of: Zego Pay: Collect rent and HOA dues with modern payment software that offers maximum payment flexibility. All payments are automatically digitized whether residents pay online, by check, or with cash. Zego Utility: Maximize recoupment with an automated and comprehensive multifamily and student housing utility management solution for property managers. Zego Mobile Doorman: Maximize recoupment with an automated and comprehensive multifamily and student housing utility management solution for property managers. Learn more about what makes Zego one of the best workflow automation platforms for property management at www.gozego.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Zego?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.3/10 (Category avg: 7.7/10) - **Member Profiles:** 8.3/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Zego?** - **Seller:** [Global Payments](https://www.g2.com/sellers/global-payments) - **Year Founded:** 1967 - **HQ Location:** Atlanta, US - **Twitter:** @GlobalPayInc (6,042 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/global-payments/ (25,141 employees on LinkedIn®) - **Ownership:** NYSE:GPN **Who Uses This Product?** - **Who Uses This:** Property Manager, Assistant Property Manager - **Top Industries:** Real Estate, Accounting - **Company Size:** 70% Small-Business, 24% Mid-Market #### What Are Zego's Pros and Cons? **Pros:** - Customer Support (9 reviews) - Ease of Use (8 reviews) - Time-Saving (7 reviews) - Online Payments (6 reviews) - Payment Management (6 reviews) **Cons:** - Payment Issues (7 reviews) - Communication Issues (3 reviews) - Inefficient Processes (2 reviews) - Limited Customization (2 reviews) - Missing Features (2 reviews) ### What Do G2 Reviewers Say About Zego? *AI-generated summary from verified user reviews* **Pros:** - Users value the **excellent customer support** of Zego, appreciating timely responses and assistance whenever needed. - Users find ZEGO's **ease of use** beneficial for seamless communication and management tasks, enhancing their overall experience. - Users appreciate the **time-saving features** of Zego, significantly enhancing their payment and account management efficiency. - Users love the **seamless online payment options** from Zego, which simplify transactions and save valuable time. - Users appreciate the **time-saving payment options** with Zego, simplifying transactions for both landlords and tenants. **Cons:** - Users experience **payment issues** with delays in resolution, causing confusion among residents and impacting overall satisfaction. - Users experience **communication issues** with slow responses and confusion among residents regarding onboarding and reservations. - Users find Zego's **inefficient processes** overwhelming, complicating tasks like adding bank accounts and processing payments. - Users find Zego's **limited customization** frustrating, particularly when adding bank accounts and properties becomes a complicated task. - Users find the **missing features** of Zego, like autopay setup and customizable reminders, limiting their experience. #### What Are Recent G2 Reviews of Zego? **"[Smooth Rent Manager Integration with Versatile Benefits](https://www.g2.com/survey_responses/zego-review-13054422)"** **Rating:** 4.5/5.0 stars *— Nicole B.* [Read full review](https://www.g2.com/survey_responses/zego-review-13054422) --- **"[Seamless Real-Time Payments and Exceptionally Responsive Support](https://www.g2.com/survey_responses/zego-review-12939752)"** **Rating:** 5.0/5.0 stars *— Rebecca H.* [Read full review](https://www.g2.com/survey_responses/zego-review-12939752) --- #### What Are G2 Users Discussing About Zego? - [Who uses ZEGO?](https://www.g2.com/discussions/who-uses-zego) - [What is PayLease?](https://www.g2.com/discussions/what-is-paylease) - [Does ZEGO PayLease charge a fee?](https://www.g2.com/discussions/does-zego-paylease-charge-a-fee) - 2 comments - [Is ZEGO the same as PayLease?](https://www.g2.com/discussions/is-zego-the-same-as-paylease) - 3 comments ### 13. [Smartwebs](https://www.g2.com/products/smartwebs/reviews) Smartwebs is the all-in-one HOA management platform built for management companies and self-managed communities that want enterprise-grade power without enterprise complexity or cost. For more than 18 years, Smartwebs has been built exclusively for the HOA industry, not retrofitted from generic property management software. That focus shows in everything from how the accounting is structured to how the mobile app performs without a cell signal. One login. One seamlessly integrated platform. One incredible experience. From accounting automation and violations to homeowner portals, reservations, resale certificates, and branded community websites, Smartwebs connects everything managers, residents, boards, and partners need in a single platform designed specifically for the HOA industry. No patched-together tools, no disconnected systems, no hidden costs. Accounting at the core Accounting is not an add-on at Smartwebs. It is the foundation on which the entire platform is built. HOA teams can track budgets and reserves with confidence, manage assessment collections and payments, automate routine financial tasks, and generate board-ready financial reports on demand. Audit-friendly records and real-time financial visibility keep associations compliant, financially healthy, and positioned to make informed decisions at every board meeting. For management companies, that means less time reconciling and more time serving clients. Purpose-built for HOA operations Smartwebs supports the full range of tasks HOA managers and board members handle every day. Violation tracking and enforcement run automatically, with iOS and Android apps that work fully offline for field inspections, so documentation stays complete even without a cell signal. Architectural review management gives teams a structured way to track requests, communicate decisions, and maintain a clear approval record. Work order and maintenance management lets staff create, assign, and track tasks in real time, keeping properties well-maintained and vendors accountable. Every function connects back to accounting, so nothing operates in a silo. Communication and resident access Keeping residents informed and engaged is easier with Smartwebs. Mass communication tools allow management teams to send notices, reminders, and updates from a single centralized system, reaching homeowners via email, text, and voice. Secure homeowner portals give residents direct access to their account information, community documents, payment history, and service requests, reducing inbound calls and administrative overhead while improving the overall resident experience. Built for scale, designed for simplicity Smartwebs is built with a mobile-first, design-first approach that makes it intuitive for managers, board members, and residents alike, with no IT background required. Management companies use Smartwebs to grow their portfolios without growing their overhead. Self-managed associations use it to operate with the kind of structure and transparency that protects property values and builds trust with homeowners. And both benefit from transparent, accessible pricing that makes enterprise-grade tools available to communities of every size. Smartwebs is rated 4.6 on G2, 4.4 on Capterra, 4.5 on Google, and 4.4 on Software Advice by the managers, boards, and communities who use it every day. That is the Smartwebs Advantage. **Average Rating:** 4.6/5.0 **Total Reviews:** 36 **How Do G2 Users Rate Smartwebs?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 7.0/10 (Category avg: 7.7/10) - **Member Profiles:** 7.4/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Smartwebs?** - **Seller:** [Smartwebs, Inc.](https://www.g2.com/sellers/smartwebs-inc) - **Company Website:** https://smartwebs.com/ - **Year Founded:** 2008 - **HQ Location:** Round Rock, US - **Twitter:** @SmartwebsINC (335 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/smartwebs-llc/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Real Estate, Management Consulting - **Company Size:** 47% Mid-Market, 47% Small-Business #### What Are Smartwebs's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Time-Saving (2 reviews) - Ease of Learning (1 reviews) - Organization (1 reviews) - Search Functionality (1 reviews) **Cons:** - Accounting Complexity (1 reviews) - Editing Difficulty (1 reviews) - Invoice Management (1 reviews) - Navigation Issues (1 reviews) ### What Do G2 Reviewers Say About Smartwebs? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Smartwebs, making operations more efficient and intuitive for everyone involved. - Users value the **time-saving features** of Smartwebs, enhancing efficiency for Committee Members and streamlining applications. - Users find Smartwebs to be **easy to learn** , making it accessible for all team members, regardless of tech skills. - Users value the **organization** of Smartwebs, enhancing team efficiency and streamlining task management and reporting. - Users value the **search functionality** of Smartwebs, enhancing organization and efficiency in their workflow. **Cons:** - Users find the **accounting complexity** in Smartwebs to be confusing, requiring more effort for tracking and organizing. - Users experience **editing difficulty** with Smartwebs, finding document management and invoice tracking less intuitive than expected. - Users find the **invoice management process cumbersome** , with tracking and reviewing vendor invoices being unintuitive and time-consuming. - Users experience **navigation issues** with Smartwebs, finding processes like invoice tracking and document management confusing and cumbersome. #### What Are Recent G2 Reviews of Smartwebs? **"[Veronica Navarro, Executive Administrative Assistant](https://www.g2.com/survey_responses/smartwebs-review-12433908)"** **Rating:** 4.0/5.0 stars *— veronica n.* [Read full review](https://www.g2.com/survey_responses/smartwebs-review-12433908) --- **"[Superb Violations Module That Streamlines Covenant Enforcement](https://www.g2.com/survey_responses/smartwebs-review-12433747)"** **Rating:** 4.0/5.0 stars *— Hilary B.* [Read full review](https://www.g2.com/survey_responses/smartwebs-review-12433747) --- ### 14. [HOA Central](https://www.g2.com/products/hoa-central/reviews) HOA Central is modern HOA management software that brings operations, communications, and governance into one cloud based platform. Boards, property managers, and self managed communities use HOA Central to reduce manual work, improve transparency, and deliver a better resident experience across single communities and multi property portfolios. What you can run in one place: Work orders, preventive maintenance, and inspections ARC and ACC requests with digital plans, workflows, and approvals Violations with photo evidence, letters, and follow up tracking Secure online voting with eligibility checks and audit trails Announcements, two way messaging, and community surveys Amenity reservations, calendars, and clubhouse bookings Resident portal and mobile app for documents, payments, and requests Vendor, contract, and insurance management Parking permits and visitor passes for staffed or gated communities Portfolio dashboards, role based permissions, and reusable templates Integrations with leading association accounting systems like Quickbooks and online payments Automation for reminders, approvals, and escalations Teams adopt quickly with guided onboarding, training, and responsive support. With HOA Central, communities get a single, reliable system to streamline daily tasks, stay organized for meetings, and create a smoother experience for homeowners. **Average Rating:** 4.9/5.0 **Total Reviews:** 20 **How Do G2 Users Rate HOA Central?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.4/10 (Category avg: 7.7/10) - **Member Profiles:** 10.0/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 9.7/10 (Category avg: 8.4/10) **Who Is the Company Behind HOA Central?** - **Seller:** [HOA Central](https://www.g2.com/sellers/hoa-central) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/hoa-central/ **Who Uses This Product?** - **Top Industries:** Commercial Real Estate, Real Estate - **Company Size:** 85% Mid-Market, 15% Enterprise #### What Are HOA Central's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Resident Engagement (7 reviews) - Centralized Management (5 reviews) - Time-Saving (5 reviews) - Communication (4 reviews) **Cons:** - Difficult Learning (2 reviews) - Limited Functionality (2 reviews) - Navigation Issues (2 reviews) - Slow Performance (2 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About HOA Central? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of HOA Central, efficiently managing tasks and requests from a single platform. - Users value the **enhanced resident engagement** of HOA Central, fostering community interaction and streamlining event participation. - Users value the **centralized management** of HOA Central, enabling streamlined administration of all community tasks in one platform. - Users notice the **incredible time savings** with HOA Central, streamlining meetings and reducing stress across multiple communities. - Users appreciate the **efficient communication** features of HOA Central, enhancing collaboration among boards and committees. **Cons:** - Users find it challenging to navigate HOA Central, especially older residents due to **difficult learning** curves. - Users note the **limited functionality** of HOA Central, lacking essential features like a rating system and bulk work order assignment. - Users note that **navigation issues** arise for older residents, complicating their experience and requiring assistance. - Users experience **slow performance** with large file uploads and delayed page refreshes after payment, causing uncertainty. - Users find the **learning curve challenging** , requiring time to upload records and familiarize with the tools. #### What Are Recent G2 Reviews of HOA Central? **"[HOA Central made property management simpler](https://www.g2.com/survey_responses/hoa-central-review-11561281)"** **Rating:** 5.0/5.0 stars *— Verified User in Commercial Real Estate* [Read full review](https://www.g2.com/survey_responses/hoa-central-review-11561281) --- **"[A true upgrade from old systems](https://www.g2.com/survey_responses/hoa-central-review-11824389)"** **Rating:** 5.0/5.0 stars *— Verified User in Real Estate* [Read full review](https://www.g2.com/survey_responses/hoa-central-review-11824389) --- ### 15. [Flamingo Resident Engagement Platform](https://www.g2.com/products/flamingo-resident-engagement-platform/reviews) ​From Greystar to AIMCO to ZRS, ​​Flamingo's All-In-One Platform is used in 400,000+ units to centralize resident engagement & consolidate tools​.​ For residents, Flamingo's Resident Engagement App means one app for everything they need - rent, maintenance, event RSVPs, rewards, access control, amenities, eBulletin, on-demand fitness, etc. ​ For staff, Flamingo means one platform to book events, survey residents, automate move-ins, monitor reputation, request reviews, communicate with residents, verify renter's insurance, etc. Flamingo also integrates with dozens of tools including Yardi, RealPage, & Entrata. ​ **Average Rating:** 4.8/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Flamingo Resident Engagement Platform?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.2/10 (Category avg: 7.7/10) - **Member Profiles:** 8.2/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 7.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Flamingo Resident Engagement Platform?** - **Seller:** [Flamingo Resident Engagement Platform](https://www.g2.com/sellers/flamingo-resident-engagement-platform) - **Year Founded:** 2015 - **HQ Location:** Chicago, IL - **Twitter:** @GoGetFlamingo (143 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/getflamingo/ (33 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Real Estate - **Company Size:** 67% Small-Business, 24% Mid-Market #### What Are Flamingo Resident Engagement Platform's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Resident Engagement (2 reviews) - Communication (1 reviews) - Customer Support (1 reviews) - Ease of Access (1 reviews) **Cons:** - Missing Features (2 reviews) - Editing Difficulty (1 reviews) ### What Do G2 Reviewers Say About Flamingo Resident Engagement Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of the Flamingo Resident Engagement Platform, simplifying resident communication and management. - Users highlight the **intuitive design** of the Flamingo Resident Engagement Platform, making resident assistance easy and efficient. - Users find the **easy communication** features of Flamingo valuable for effective and efficient resident engagement. - Users value the **excellent and responsive customer support** from Flamingo, especially with helpful representatives like Ricardo. - Users love the **simplified resident experience** offered by Flamingo, with everything organized in one convenient location. **Cons:** - Users note a **lack of event image formatting** and have been waiting for the newsletter feature to launch. - Users find the **image formatting difficult** , as it lacks clear dimensions for uploaded pictures in events. #### What Are Recent G2 Reviews of Flamingo Resident Engagement Platform? **"[Intuitive Platform with Exceptional Support](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-11938431)"** **Rating:** 4.0/5.0 stars *— Marnee P.* [Read full review](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-11938431) --- **"[Real-Time Engagement Insights in an Easy-to-Use Flamingo](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-12821856)"** **Rating:** 5.0/5.0 stars *— Imogene F.* [Read full review](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-12821856) --- #### What Are G2 Users Discussing About Flamingo Resident Engagement Platform? - [What is Flamingo Resident Engagement Platform used for?](https://www.g2.com/discussions/what-is-flamingo-resident-engagement-platform-used-for) ### 16. [Condo Manager](https://www.g2.com/products/condo-manager/reviews) Condo Manager is a HOA and condo management software for property managers and self managed associations by people in the industry. **Average Rating:** 4.0/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Condo Manager?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 7.8/10 (Category avg: 7.7/10) - **Member Profiles:** 8.3/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 9.2/10 (Category avg: 8.4/10) **Who Is the Company Behind Condo Manager?** - **Seller:** [Consultants Ingenium](https://www.g2.com/sellers/consultants-ingenium) - **Year Founded:** 1990 - **HQ Location:** Drummondville, QC - **Twitter:** @hoasoftware (5,566 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/condo-manager/ (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 64% Small-Business, 36% Mid-Market #### What Are Condo Manager's Pros and Cons? **Pros:** - Communication (2 reviews) - Communication Management (1 reviews) - Efficiency (1 reviews) - Maintenance Management (1 reviews) - Mass Communication (1 reviews) **Cons:** - Limited Customization (2 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Condo Manager? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **effective communication** features of Condo Manager, enhancing task completion and collaboration within the team. - Users value the **seamless communication management** of Condo Manager, enhancing collaboration across teams effortlessly. - Users appreciate the **efficiency** of Condo Manager, significantly reducing task completion time for their condo association. - Users value the **efficient maintenance management** in Condo Manager, significantly reducing task completion times and enhancing communication. - Users value the **seamless communication** facilitated by Condo Manager, enhancing collaborative processes across teams effortlessly. **Cons:** - Users find the **limited customization** options in Condo Manager frustrating, as it hinders tailored reporting and workflow adjustments. - Users find the **limited functionality** of Condo Manager frustrating, particularly regarding workflow customization and connector adaptability. #### What Are Recent G2 Reviews of Condo Manager? **"[All-in-One Condo Manager That Streamlines Accounting, Maintenance, and Communication](https://www.g2.com/survey_responses/condo-manager-review-12897214)"** **Rating:** 4.0/5.0 stars *— Waqas F.* [Read full review](https://www.g2.com/survey_responses/condo-manager-review-12897214) --- **"[Modern Solution for Better Condo Living](https://www.g2.com/survey_responses/condo-manager-review-12705355)"** **Rating:** 5.0/5.0 stars *— Sarah S.* [Read full review](https://www.g2.com/survey_responses/condo-manager-review-12705355) --- #### What Are G2 Users Discussing About Condo Manager? - [How do you tell if a condo is well managed?](https://www.g2.com/discussions/how-do-you-tell-if-a-condo-is-well-managed) - [What makes a good condo property manager?](https://www.g2.com/discussions/what-makes-a-good-condo-property-manager) - [What does a condo manager do?](https://www.g2.com/discussions/what-does-a-condo-manager-do) ### 17. [eUnify](https://www.g2.com/products/eunify/reviews) eUnify is the premier all-in-one software solution for community managers who want to flourish! Intentionally built to boost efficiency and improve performance, eUnify's ecosystem provides both front- and back-end solutions. eUnify is a fully-customizable platform, with both core functionalities and user-specified features. Its core functionalities - complete accounting, board member and homeowner portals, and management solutions - are complemented by in-suite elections, payments, and fulfillment platforms. eUnify is truly dedicated to helping your association thrive! **Average Rating:** 4.7/5.0 **Total Reviews:** 7 **How Do G2 Users Rate eUnify?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.1/10 (Category avg: 7.7/10) - **Member Profiles:** 8.1/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 7.9/10 (Category avg: 8.4/10) **Who Is the Company Behind eUnify?** - **Seller:** [eUnify](https://www.g2.com/sellers/eunify) - **Year Founded:** 2002 - **HQ Location:** Gilbert, US - **Twitter:** @e_Unify (1,399 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/eunify/?originalSubdomain=tr (26 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 86% Small-Business, 14% Mid-Market #### What Are eUnify's Pros and Cons? **Pros:** - Centralized Management (1 reviews) - Ease of Learning (1 reviews) - Navigation Ease (1 reviews) - User-Friendly (1 reviews) **Cons:** - Poor Customer Support (1 reviews) - Software Bugs (1 reviews) ### What Do G2 Reviewers Say About eUnify? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **centralized management** of eUnify, praising its user-friendly interface and optimization for all users. - Users appreciate the **ease of learning** with eUnify, enjoying its optimized user interface and experience. - Users find the **navigation ease** of eUnify remarkably optimized, enhancing their overall user experience. - Users appreciate the **user-friendly interface** of eUnify, making navigation smooth and intuitive for everyone. **Cons:** - Users report **poor customer support** , with delays in resolving even minor issues affecting overall satisfaction. - Users experience occasional **software bugs** , but customer support efficiently resolves them when contacted. #### What Are Recent G2 Reviews of eUnify? **"[Eunify - One of best integration for Payment & Accounting](https://www.g2.com/survey_responses/eunify-review-11133592)"** **Rating:** 4.0/5.0 stars *— Deepsagar N.* [Read full review](https://www.g2.com/survey_responses/eunify-review-11133592) --- **"[Simple Helpful Platform for Daily Work Management le, Reliable, and Helpful for Task Management](https://www.g2.com/survey_responses/eunify-review-12813922)"** **Rating:** 4.0/5.0 stars *— Shambhu Kumar S.* [Read full review](https://www.g2.com/survey_responses/eunify-review-12813922) --- ### 18. [Shiftsuite](https://www.g2.com/products/shiftsuite/reviews) The World’s Best Condominium & Strata Software Ecosystem. Centrally manage your entire portfolio: all your managers, administrators, board members and owners collaborate on our single platform. An intuitive and comprehensive bundle of Shiftsuite Applications that includes: Accounting, Property Management, and Community Websites. This bundle provides every staff member with tools to manage better and every property a community website. We are actively working on this bundle, but you can look forward to a powerful combination of Shiftsuite Applications that provide solutions for Online Proxies, Electronic Voting, and community polling. Successful management companies do not operate the same way they used to years ago. Your residents and staff demand powerful digital technology; that’s where we come in. **Average Rating:** 4.8/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Shiftsuite?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 5.6/10 (Category avg: 7.7/10) - **Member Profiles:** 6.3/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 8.7/10 (Category avg: 8.4/10) **Who Is the Company Behind Shiftsuite?** - **Seller:** [Shift Next Level Innovations Inc.](https://www.g2.com/sellers/shift-next-level-innovations-inc) - **Year Founded:** 2002 - **HQ Location:** Toronto, Ontario - **LinkedIn® Page:** https://www.linkedin.com/company/shiftsuite/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Accounting - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Shiftsuite? **"[Condo Management Made Easy](https://www.g2.com/survey_responses/shiftsuite-review-9534099)"** **Rating:** 5.0/5.0 stars *— Patrick K.* [Read full review](https://www.g2.com/survey_responses/shiftsuite-review-9534099) --- **"[Worry free property management solution](https://www.g2.com/survey_responses/shiftsuite-review-9537560)"** **Rating:** 5.0/5.0 stars *— Tracey G.* [Read full review](https://www.g2.com/survey_responses/shiftsuite-review-9537560) --- ### 19. [ADDA ERP](https://www.g2.com/products/adda-erp/reviews) ADDA ERP is a comprehensive, end-to-end society, apartment, and villa management software designed to simplify and strengthen residential community operations. Trusted by 25,000+ societies, ADDA ERP acts as the digital backbone of modern communities by bringing accounting, operations, security, and communication into one integrated platform. At its core, ADDA ERP focuses on building strong financial processes, including automated maintenance billing, invoicing, expense management, bank reconciliation, and real-time financial reporting, ensuring complete transparency and audit readiness. When a community’s finances are structured and robust, governance becomes smoother and more predictable. Beyond accounting, ADDA ERP streamlines day-to-day operations such as managing owner and tenant data, handling resident complaints through a structured helpdesk, tracking visitors and staff entries at the gate, booking facilities and amenities, managing assets and inventory, overseeing vendor contracts and AMCs, and securely storing important community documents. Residents benefit from the ADDA Community SuperApp, where they can pay dues, raise requests, approve visitors, book amenities, and stay updated with announcements, all in a secure, ad-free environment. One of ADDA ERP’s key differentiators is automation. Repetitive manual tasks like billing cycles, defaulter reminders, ticket routing, and vendor tracking are automated, freeing up Management Committee members and Community Managers to focus on strategic improvements rather than daily firefighting. By integrating finance, facility management, security, and communication into a single, purpose-built system, ADDA ERP enables communities to operate more efficiently, transparently, and professionally than ever before. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate ADDA ERP?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind ADDA ERP?** - **Seller:** [3five8 Technologies](https://www.g2.com/sellers/3five8-technologies) - **HQ Location:** Bangalore, IN - **Twitter:** @ADDASoftware (1,963 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3five8-technologies-private-limited (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Recent G2 Reviews of ADDA ERP? **"[ADDA is a well customized Product where training on Accounting is much easier during Deployment and ](https://www.g2.com/survey_responses/adda-erp-review-2289760)"** **Rating:** 5.0/5.0 stars *— Verified User in Real Estate* [Read full review](https://www.g2.com/survey_responses/adda-erp-review-2289760) --- **"[Good experience using Adda](https://www.g2.com/survey_responses/adda-erp-review-3925735)"** **Rating:** 4.0/5.0 stars *— Srini N.* [Read full review](https://www.g2.com/survey_responses/adda-erp-review-3925735) --- ### 20. [AssociationVoice](https://www.g2.com/products/associationvoice/reviews) AssociationVoice is a community association manager solution for single community assocations and large management companies with many communities. **Average Rating:** 3.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate AssociationVoice?** - **Has the product been a good partner in doing business?:** 4.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 6.7/10 (Category avg: 7.7/10) - **Member Profiles:** 6.7/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 6.7/10 (Category avg: 8.4/10) **Who Is the Company Behind AssociationVoice?** - **Seller:** [AssociationVoice](https://www.g2.com/sellers/associationvoice) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of AssociationVoice? **"[Good Platform](https://www.g2.com/survey_responses/associationvoice-review-496773)"** **Rating:** 4.0/5.0 stars *— Margaret N.* [Read full review](https://www.g2.com/survey_responses/associationvoice-review-496773) --- #### What Are G2 Users Discussing About AssociationVoice? - [What is AssociationVoice used for?](https://www.g2.com/discussions/what-is-associationvoice-used-for) ### 21. [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) Unify all your leasing, property management, facilities, and finance operations with MRI’s AI-powered property management software. More than 45,000 clients worldwide trust MRI Software’s solutions – including our property management software - to run their properties and manage tenants, residents, and finances. Built for scale, layered with AI, and designed to give you complete control as your needs evolve, MRI’s flexible and adaptable platform meets the unique requirements of real estate business owners, operators, investors, and occupiers. MRI’s configurable property management software integrates with your other proptech solutions and simplifies workflows, data management, and operations, providing you the insights required to maximize revenue and innovate for the future. Unleash your data. Uncover insights. Unlimit your potential. **Average Rating:** 4.1/5.0 **Total Reviews:** 178 **How Do G2 Users Rate MRI Property Management?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 0.0/10 (Category avg: 7.7/10) - **Member Profiles:** 0.0/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 0.0/10 (Category avg: 8.4/10) **Who Is the Company Behind MRI Property Management?** - **Seller:** [MRI Software](https://www.g2.com/sellers/mri-software) - **Company Website:** https://www.mrisoftware.com/ - **Year Founded:** 1971 - **HQ Location:** Solon, OH - **Twitter:** @mrisoftware (2,773 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/751259/ (4,450 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Property Administrator - **Top Industries:** Real Estate, Commercial Real Estate - **Company Size:** 41% Small-Business, 39% Mid-Market #### What Are MRI Property Management's Pros and Cons? **Pros:** - Ease of Use (42 reviews) - Property Management (30 reviews) - Reporting Features (24 reviews) - Customer Support (23 reviews) - Efficiency (22 reviews) **Cons:** - Missing Features (16 reviews) - Poor Reporting (14 reviews) - Poor Usability (14 reviews) - Reporting Issues (12 reviews) - Inadequate Reporting (10 reviews) ### What Do G2 Reviewers Say About MRI Property Management? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in MRI Property Management, enabling efficient data organization and report generation. - Users appreciate the **centralized tracking** of MRI Property Management, simplifying commercial real estate management effectively. - Users appreciate the **powerful reporting features** of MRI Property Management, enabling effective data organization and analysis. - Users value the **excellent customer support** of MRI Property Management, appreciating timely responses and thorough assistance. - Users value the **efficiency** of MRI Property Management, benefiting from its streamlined processes and ease of use. **Cons:** - Users express frustration with **missing features** , highlighting limitations in invoice handling and property management efficiency. - Users struggle with **poor reporting** , finding it difficult to generate and manage reports without adequate training and documentation. - Users find the **poor usability** of MRI Property Management challenging, requiring numerous customizations and complicated settings adjustments. - Users find the **reporting process challenging** , often struggling to create reports or access multiple reports simultaneously. - Users express frustration with **inadequate reporting** capabilities, impacting efficiency and user experience significantly. #### What Are Recent G2 Reviews of MRI Property Management? **"[Adaptable and Highly Customisable for a Variety of Setups](https://www.g2.com/survey_responses/mri-property-management-review-13035646)"** **Rating:** 4.0/5.0 stars *— Alex N.* [Read full review](https://www.g2.com/survey_responses/mri-property-management-review-13035646) --- **"[All in one solution, Versatile & Reliable](https://www.g2.com/survey_responses/mri-property-management-review-12729647)"** **Rating:** 5.0/5.0 stars *— Verified User in Real Estate* [Read full review](https://www.g2.com/survey_responses/mri-property-management-review-12729647) --- #### What Are G2 Users Discussing About MRI Property Management? - [What is MDA property management System?](https://www.g2.com/discussions/what-is-mda-property-management-system) - [How many customers does MRI software have?](https://www.g2.com/discussions/how-many-customers-does-mri-software-have) - [What does property management software do?](https://www.g2.com/discussions/what-does-property-management-software-do) - [What is MRI used for in property management?](https://www.g2.com/discussions/what-is-mri-used-for-in-property-management) - 1 comment ### 22. [Village Management Software](https://www.g2.com/products/village-management-software/reviews) VMS is not just a single program, but a suite of management tools including everything from accounting, compliance, collections, and delinquency control, to interactive web modules allowing residents, property managers, board members and vendors to interact and communicate in real time. **Average Rating:** 3.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Village Management Software?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 2.5/10 (Category avg: 7.7/10) - **Member Profiles:** 6.7/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 4.2/10 (Category avg: 8.4/10) **Who Is the Company Behind Village Management Software?** - **Seller:** [Village Management Software](https://www.g2.com/sellers/village-management-software) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Village Management Software's Pros and Cons? **Pros:** - Accessibility (1 reviews) - Customization (1 reviews) - Customization Options (1 reviews) - Ease of Access (1 reviews) - Ease of Use (1 reviews) **Cons:** - Limited Features (1 reviews) - Manual Processes (1 reviews) - Missing Features (1 reviews) - Poor Reporting (1 reviews) - Reporting Issues (1 reviews) ### What Do G2 Reviewers Say About Village Management Software? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **easy navigation and accessibility** of Village Management Software from any location. - Users value the **customization options** in Village Management Software, enabling tailored solutions for their specific needs. - Users appreciate the **customization options** in Village Management Software, allowing tailored solutions that fit their unique needs. - Users find the **ease of access** of Village Management Software convenient, allowing navigation from anywhere effortlessly. - Users appreciate the **ease of use** of Village Management Software, making navigation and customization straightforward. **Cons:** - Users find the **limited features** of the Village Management Software lead to excessive manual work and inefficiencies. - Users find the **manual processes burdensome** , leading to inefficiencies and a need for better automation in the software. - Users find the **missing features** lead to excessive manual work and inefficient reporting in the software. - Users find the **poor reporting** in Village Management Software frustrating, requiring excessive manual work and lacking efficiency. - Users experience **inefficient reporting issues** , leading to excessive manual work and poor automation in the software. ### 23. [C3](https://www.g2.com/products/c3/reviews) C3 is a customizable, cloud-based solution designed to streamline, standardize, and automate the daily requirements of communities. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate C3?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.2/10 (Category avg: 7.7/10) - **Member Profiles:** 10.0/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 6.7/10 (Category avg: 8.4/10) **Who Is the Company Behind C3?** - **Seller:** [Advanced Technology Group](https://www.g2.com/sellers/advanced-technology-group) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Enterprise, 33% Mid-Market #### What Are Recent G2 Reviews of C3? **"[It was a wonderful experience and made me a better startup ceo.](https://www.g2.com/survey_responses/c3-review-4811664)"** **Rating:** 5.0/5.0 stars *— Othman A.* [Read full review](https://www.g2.com/survey_responses/c3-review-4811664) --- **"[Great software for community associations ](https://www.g2.com/survey_responses/c3-review-1609487)"** **Rating:** 5.0/5.0 stars *— Rita Khan M.* [Read full review](https://www.g2.com/survey_responses/c3-review-1609487) --- #### What Are G2 Users Discussing About C3? - [What are C3 AI products?](https://www.g2.com/discussions/what-are-c3-ai-products) - [What is C3 AI used for?](https://www.g2.com/discussions/what-is-c3-ai-used-for) - [What is C3 software?](https://www.g2.com/discussions/what-is-c3-software) ### 24. [Caliber Portal](https://www.g2.com/products/caliber-portal/reviews) Caliber Portal is a management company portal product that enables homeowners and board members to access information in Caliber in REAL time. **Average Rating:** 2.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Caliber Portal?** - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 5.0/10 (Category avg: 7.7/10) - **Member Profiles:** 5.0/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 5.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Caliber Portal?** - **Seller:** [Caliber Software](https://www.g2.com/sellers/caliber-software-7b34bc71-b742-47fd-930e-d6a9c5c6a739) - **Year Founded:** 2000 - **HQ Location:** Mesa, AZ - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Caliber Portal? **"[Good Program For HOAs](https://www.g2.com/survey_responses/caliber-portal-review-1125483)"** **Rating:** 4.5/5.0 stars *— Stephanea L.* [Read full review](https://www.g2.com/survey_responses/caliber-portal-review-1125483) --- #### What Are G2 Users Discussing About Caliber Portal? - [What is Caliber Portal used for?](https://www.g2.com/discussions/what-is-caliber-portal-used-for) ### 25. [HOA Hub](https://www.g2.com/products/hoa-hub/reviews) HOA Hub is HOA management software your whole community will actually use. As the world's first HOA Relationship Management platform, HOA Hub is purpose-built for self-managed HOAs. It organizes your board's work and brings your entire community together in one place. Volunteers spend less time managing and residents stay connected and informed. Started by a frustrated board member who wanted to help frustrated residents and board members, it is designed to easily answer resident and board member questions about governing documents, simplify the billing process, provide timely updates as to the status of resident requests, and organize community events better. It's the one platform where your board stays organized and your residents feel connected. Most HOA software focuses on the board. HOA Hub is built around HOA Relationship Management (HRM): the idea that every feature should serve both the board and the residents. A well-run community is one where everyone is connected, informed, and engaged. This HRM philosophy is what drives every feature - violation tracking, online billing, document storage with integrated AI chat, events calendar, a directory, tickets with custom forms, and emails broadcasts to your community - it's designed to improve HOA processes, communication, and reduce management and resident headaches. Ease of use is a priority throughout the software. It was designed to help you get the most use of everything the platform has to offer. HOA Hub is designed for self-managed HOAs: communities where volunteers run the board and every dollar matters such as single family homes, condos, and townhomes. If your community is self-managed, HOA Hub was built for you. Many HOA tools are board-only. HOA Hub is built for the entire community: residents can view events, search documents with AI, submit requests, and stay informed about what's happening in their neighborhood. That's what drives adoption and makes the investment worthwhile. We offer a guided setup to get you and your community up and running at your pace. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **How Do G2 Users Rate HOA Hub?** - **Member Profiles:** 10.0/10 (Category avg: 8.0/10) - **Property Management Tools - Community Association Management:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind HOA Hub?** - **Seller:** [HOA Hub](https://www.g2.com/sellers/hoa-hub) - **Year Founded:** 2023 - **HQ Location:** Minneapolis, US - **LinkedIn® Page:** https://www.linkedin.com/company/hoa-hub/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of HOA Hub? **"[HOA Hub Billing Is a Lifesaver—Fast, Intuitive, and Great Value](https://www.g2.com/survey_responses/hoa-hub-review-12622469)"** **Rating:** 4.5/5.0 stars *— Verified User in Civic & Social Organization* [Read full review](https://www.g2.com/survey_responses/hoa-hub-review-12622469) --- **"[HOA Hub Brings Our Processes Together with Fast, AI-Assisted Search](https://www.g2.com/survey_responses/hoa-hub-review-12647187)"** **Rating:** 5.0/5.0 stars *— Cameron L.* [Read full review](https://www.g2.com/survey_responses/hoa-hub-review-12647187) --- ## What Is Community Association Management Software? [Real Estate Software](https://www.g2.com/categories/real-estate) ## What Software Categories Are Similar to Community Association Management Software? - [Property Management Software](https://www.g2.com/categories/property-management) - [Lease Administration Software](https://www.g2.com/categories/lease-administration) - [Rental Payment Software](https://www.g2.com/categories/rental-payment) --- ## How Do You Choose the Right Community Association Management Software? ### What You Should Know About Community Association Management Software ### What is Community Association Management Software? Community association management software helps condominium, apartment, and residential community managers automate administrative tasks, address any tenant or building issues, and focus on fostering authentic relationships with and between residents. The software also enables property managers to communicate more effectively with board members. With community association management software, property and association managers can reduce the time and resources spent on everyday administrative and operational tasks so that they can focus on crafting and maintaining an ideal living community space. Community association management software is distinct from [association management software](https://www.g2crowd.com/categories/association-management), as the latter simplifies and streamlines the management of clubs, leagues, and other membership-based associations. Key Benefits of Community Association Management Software - Streamlines, automates, and simplifies operational, administrative, and management workflows and functions - Consolidates all resident and property information into a centralized database - Provides residents and homeowners with an easy-to-use portal - Facilitates effective management of units, buildings, and properties ### Why Use Community Association Management Software? Community association managers grapple with a distinct set of challenges. Those challenges range from the management of properties and communication with both residents and board members to community and property maintenance and effective accounting management. The managers and board members must also address issues that crop up, like noncompliance, lease and architectural applications, and community security. With community association management software, association and property managers can create significant efficiencies in their workflows, reduce costs across the board, and improve the lives of their residents. Community association management software also makes it possible to provide modern community features to residents. Everything else in the world has incorporated technological advancements, turning to mobile devices and other means of convenience—so should living communities, if only to get a leg up on their competition. ### What are the Different Kinds of Community Association Management Software? Not all living communities are equal, so community association management software should not be created equally. A condo or a co-op has different needs than an HOA (homeowners association), and managers are looking at different feature sets when comparing products. Superficially, the solutions may satisfy the same needs, but a community association management software tailored for condominiums or apartments must deal with the fact that not all tenants will own their units, unlike residents who are part of an HOA. **Homeowners Association (HOA) —** Planned housing developments that are made up of single-family homes generally have an HOA in place. The homeowner of a single home owns the building, the land underneath the building, and the land around the building (e.g., a front or backyard). Multiple homeowners create a board of directors that has the responsibility of maintaining the community and determining any community fees and regulations. HOA software, then, goes beyond the all-in-one community management functionalities that are found in any community association management software. With HOA-tailored community association management software, the features that are most desired are a robust tenant contact database, a built-in financial management system, business intelligence and reporting, and regulation transparency. **Apartments and Condominiums —** Residents who reside in an apartment or condo do not need to own their unit and generally can turn to property managers to step in to fix any maintenance issues. Those who own units within the apartment or condo become members of the building association, and must adhere to community rules and regulations. Condo and apartment building managers are drawn towards community association management software that can help property managers provide concierge services, manage the amenities of the apartment or condo, and optimize tasks like processing visitors and tracking packages. **Co-Op Buildings —** No one who resides in a cooperative (co-op) building owns their unit. Owners of a co-op receive proprietary rights to occupy a specific unit with specific dimensions in the building. The co-op is run by a board of directors that manages the overall co-op, its amenities, and any occupancy agreements that all co-op tenants must abide by. One of the most desired features of co-op-tailored community association management software is a field service management feature, which helps the board hire and manage outside vendors to complete repair and other maintenance work. Significantly comprehensive tenant screening is also a necessary feature for co-ops, because co-op boards thoroughly vet potential new members, even more so than HOAs and condominiums. ### Community Association Management Software Features The features of community association management can run the gamut, including monitoring and tracking community violations, providing access to critical association information to the community board, and managing the outsourcing of maintenance services. Based on the type of living community you and the relevant board manages, they might not all be necessary. The following are standard features that can be found across the board in any version of community association management software: **Communication System —** Communication with homeowners and residents can range from newsletters, building updates, notifications about community violations, to community discussion boards. All community association management solutions provide some sort of resident portal, board, or digital marketing integration. The granularity of the specific communication offerings and functionality depends on the vendor. **Maintenance Requests —** Community boards exist to ensure that the living experiences of the residents are superb and consistent. A web portal or system to field, manage, and track maintenance service requests is necessary and will be used often. Keep an eye out for software that can coordinate the schedules and activities of any outsourced maintenance personnel, should you need it. **Financial Management —** Billing, invoicing, and accounting functionality helps community associations reduce gaps, streamline workflows, and keep better track of business operations. Some community association management solutions simply offer integrations or partnerships with accounting services instead of providing built-in accounting functionalities. **Payment Technology —** On the resident-facing side of financial management is rental payment technology and systems. At this point, it’s more unconventional for residents to physically drop off a rent check every month. Digital banking practices have made it almost expected for residents to be able to pay rent and utilities online. Beyond the convenience and security that rental payment systems provide to residents, built-in payment technology can also ensure that property managers and owners are paid faster and on time. **Security —** Security within an apartment building, condo, co-op, or development is crucial. Residents will not continue to live in a community that doesn’t offer at least a bare minimum of security. Many community association management solutions provide visitor tracking functionality, which helps property and community managers keep track of their residents, the guests of their residents, and even the status of recurring services like package delivery. ### Trends Related to Community Association Management Software Community association management software, specifically, has gone from a luxury tool to a must-have solution. Overall real estate trends impact community association management software, and features like resident portals must take cues from user experience wants and pain points to continue to get used. **Living Community Demographics —** The demographics of those who live in apartments, condos, and co-ops are not homogeneous. Community managers and members should be prepared to deal with and service any kind of demographic, whether that’s a mishmash of millennials and baby boomers or not. Software that can set up and maintain automated or entirely digital processes—from rental payments to maintenance request portals to e-newsletters—will be much more desirable. **Social Media vs. Legal Issues —** Social media channels are being used more and more by property managers to market and advertise to both potential and existing residents. Social media engagement helps managers engage with their residents, but there isn’t a realistic way for community board members to regulate activities conducted on social media. Handbooks can work, but board directors must create and implement policies in scenarios when board members accidentally cause legal issues to arise. ### Potential Issues with Community Association Management Software The biggest hurdle when it comes to deploying and implementing a community association management software is whether to invest in a potentially bloated solution when something like QuickBooks suffices. While arguments abound about what automation can do to create efficiency, promote transparency, and optimize resident relationships, software developers and marketers need to be able to outweigh the benefits versus the drawbacks. ### Software and Services Related to Community Association Management Software **Property Management —** Property management software automates the operational, financial, and leasing responsibilities of property managers. Property management software is built to facilitate more efficient real estate business operations by simplifying and streamlining tasks like lease administration, facility management, accounting, and tenant/landlord communication. Living communities are made up of properties and even HOAs can benefit from streamlined front-office activities. **Facility Management —** Facility management software is used by building managers to manage and maintain physical properties. Optimizing the requests for building and unit maintenance and the easy scheduling and management of personnel and resources are the two biggest benefits of facility management software. Residents and managers of apartments, condos, and co-ops benefit from community association management software that provides built-in features or easy integrations with facility management tools. **Rental Payment —** With rental payment software, both property managers and tenants can look forward to simplified, automated rent collection. Bills and invoices are automatically created and dispersed, payments can be collected and processed online, and even partnerships with banks are made much easier.