SP

Steve P.

Small-Business (50 or fewer emp.)

8/5/2023

"Visual is a must"

5/5

What do you like best about TopLeft?

The colour coding and thresholds allows our team to zero in on what's important or getting overdue, and take action before things get out of SLAs.

We couldn't find another product that integrates as well as Topleft into ConnectWise. Review collected by and hosted on G2.com.

What do you dislike about TopLeft?

The product does what it promises and more.

The more is not useful to everyone, so additional module pricing is welcomed. Review collected by and hosted on G2.com.

EP

Erin P.

S

Small-Business (50 or fewer emp.)

8/4/2023

"Easy to use, and updated often!"

5/5

What do you like best about TopLeft?

Easy to use and understand, and the customer service is top-notch. Review collected by and hosted on G2.com.

What do you dislike about TopLeft?

This app is always being updated with new features added. I have no complaints. Review collected by and hosted on G2.com.

FH

Frank H.

Business Services / Project Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

7/25/2023

"Best Kanban for Project Management!"

5/5

What do you like best about TopLeft?

Straight-forward implementation of Kanban for Project Management that is fully integrated with ConnectWise PSA! Review collected by and hosted on G2.com.

What do you dislike about TopLeft?

Nothing to dislike - always adding improvements/features Review collected by and hosted on G2.com.

WK

Wim K.

CEO, Founder

Small-Business (50 or fewer emp.)

10/27/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Topleft review"

5/5

What do you like best about TopLeft?

Visualize our work, get stuff done quicker, customizable Review collected by and hosted on G2.com.

What do you dislike about TopLeft?

Missing some fields in sales opportunity visualization Review collected by and hosted on G2.com.

RD

Rahul D.

Faculty

Education Management

Mid-Market (51-1000 emp.)

9/26/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Visualize your data for ConnectWise in Kanban style"

4.5/5

What do you like best about TopLeft?

It provides a visual overview of support tickets which makes interpretation very quick and easy. It is highly configurable and setting up the board as per your need is very easy, thanks for their robust development team. Review collected by and hosted on G2.com.

What do you dislike about TopLeft?

This tool is very good, no real downsides as such but the cost is a bit on the higher end which goes out of affordable range for small teams. Review collected by and hosted on G2.com.

Recommendations to others considering TopLeft:

If you want card based dashboards to visualize the project, service and sales tickets for your team to easily identify if there are any bottlenecks in work completion or if they want to visualize then next thing to do then you must try Kanban for ConnectWise. Review collected by and hosted on G2.com.

What problems is TopLeft solving and how is that benefiting you?

There was no good Kanbanize tool available to visualize the ConnectWise board due to which visualizing the data was not possible at all. Now that the team has this official Kanban for ConnectWise available, it has drastically improved the visualization ability of tickets which was long sought Review collected by and hosted on G2.com.

HO

Hicham A. O.

Program Director

Small-Business (50 or fewer emp.)

6/26/2021

"Excellent product, very friendly usage"

4/5

What do you like best about TopLeft?

Reactivity and good interface colors. Very friendly Review collected by and hosted on G2.com.

What do you dislike about TopLeft?

I don't have any dislike to precise regarding the product Review collected by and hosted on G2.com.

CS

chandra s.

Architect

Enterprise (> 1000 emp.)

9/27/2019

"Good tool and good customer service. Pricey due to resource-based pricing model."

4.5/5

What do you like best about TopLeft?

I would recommend this product to any company that is considering moving their helpdesk environment to an Agile Service Delivery entity. The board is highly configurable and the developers are very easy to work with and willing to go the extra mile to get you set up the way you want your board to work. Review collected by and hosted on G2.com.

What do you dislike about TopLeft?

We are currently experiencing the occasional delays in screen refreshes and find ourselves waiting 10 to 15 seconds for our data to save or refresh. Acknowledging that this software is the primary tool we use to run our business, eliminating those pauses would be ideal. Review collected by and hosted on G2.com.

What problems is TopLeft solving and how is that benefiting you?

Manage's GUI is fantastic and easy to use.

Makes it very simple to create support tickets and organize them.

The different boards in Manage are what really make this product great.

Being able to lay everything out and easily organize to our liking is a huge plus!

Being customer friendly is another aspect I like. Review collected by and hosted on G2.com.

AS

Anjali S.

Full Stack Developer

Mid-Market (51-1000 emp.)

9/27/2019

"Good tool for geographically spread team to collaborate effectively"

5/5

What do you like best about TopLeft?

I like its capability to visualize different types of tickets into card based system, same like how you can see different lists of cards in Trello. It helps understand the data effectively. Review collected by and hosted on G2.com.

What do you dislike about TopLeft?

There is no negative thing about this tool so nothing to say in this section. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Enterprise (> 1000 emp.)

9/26/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great experience"

4/5

What do you like best about TopLeft?

Great user interface. Website is responsive.

It saves a lot of time. Easy to manage your projects. Review collected by and hosted on G2.com.

What do you dislike about TopLeft?

Customer support do not respond on time. Pricing system is not fair. They should provide regular updates. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

9/26/2019

"Kanban is a great tool for collaboration."

3.5/5

What do you like best about TopLeft?

As it is a cloud based tool. Its very easy to use in teams which are based in different geographies. Review collected by and hosted on G2.com.

What do you dislike about TopLeft?

Till now its good experience with the tool. Review collected by and hosted on G2.com.