Easy to use. Great customer support. Wonderful end user experience for our members. Review collected by and hosted on G2.com.

I wish that the merge feature in our AMS triggers a merge of the same accounts in TopClass, so I didn't have to do it in two places. Review collected by and hosted on G2.com.

In some way or another, I can manage to do the things I need to do on the platform. If I need assistance, someone usually gets back to my within a day. Review collected by and hosted on G2.com.

I don't find the platform to be very intuitive and have to look up a lot of answers to my questions or ask support. I've also found some of the features to be lacking. Review collected by and hosted on G2.com.

TopClass is easy to implement and works seamlessly with iMIS. Setting up courses is quick and there are many options for content types. Review collected by and hosted on G2.com.

Reporting could be a lot more customizable. Review collected by and hosted on G2.com.

The customer support is responsive and helpful. The platform allows us to market online courses to our membership. Review collected by and hosted on G2.com.

The platform is a bit clunky and it would be great for long time customers to have a training available to new staff. Review collected by and hosted on G2.com.

TopClass has a lot to offer. We are constantly adding new content to our LMS. Setting up products is straightforward, and the catalog features are not only visually appealing but also provide extensive marketing opportunities tailored for our association members. Additionally, the customer service is exceptional. In my search for a new LMS to replace our previous one, I thoroughly evaluated various aspects such as features and cost, but I placed significant emphasis on customer service reviews. TopClass distinguishes itself with the best customer support I have experienced across the four different LMSs I have previously set up and managed. Even when integration challenges arose, not due to TopClass itself, they proactively collaborated with our partner company to resolve the issues. Despite being an international company, TopClass consistently responds promptly, no matter the time of day I reach out for assistance. Their commitment to customer service greatly simplifies the process of finding solutions when needed. Review collected by and hosted on G2.com.

Sometimes, I wish the enhancements were more universally applicable across all clients. While TopClass offers extensive control through super admin features, I find myself wanting even greater flexibility, particularly in the area of product naming conventions. Different clients often use varied terminologies for their products, and it would be beneficial if we could label products using our own nomenclature instead of being restricted to the default naming conventions provided. Review collected by and hosted on G2.com.

TopClass customer service is truly fantastic. They are quick to respond and very helpful. They also listen to their customers and are continuously improving the product. Their implementation team was outstanding. I feel very confident with their integration skills and am happy to work with them whenever upgrades are done. They understand associations which is a huge plus for us. We keep adding different types of products and it works well. Review collected by and hosted on G2.com.

We budget for upgrades often as they continue to create new features that aren't available for older versions. Review collected by and hosted on G2.com.

topclass is always innovating their product to make it better for the administrator and the end user. They prioritize ease of use and ease of implementation, however there will always be a learning curve. Review collected by and hosted on G2.com.

as topclass is constantly updating to make their product better, it sometimes can interrupt any regularly scheduled activities administrators may have planned. Review collected by and hosted on G2.com.