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B2B customer feedback measurement and analysis

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What is TopBox?

TopBox is dedicated to addressing the needs of B2B organizations. Based on hands-on 20+ years of Waypoint Group’s B2B consultative work, TopBox was created to provide a simplified process in understanding B2B customer expectations, gaps, and opportunities, while also facilitating appropriate action across the organization. TopBox’s out-of-the-box reporting links B2B account-level feedback with financials to deliver actionable insights to the right people while also prioritizing the optimal improvement initiatives in as little as 30 days. Convert customer feedback into millions with incremental cross-sell and up-sell revenue, accelerate sales-ready leads, and improve win rates by 5x and higher. Turbo charge a Net Promoter® or Customer Success program with TopBox today.

TopBox Details Provided by: Steve B.

TopBox Details Provided by: Steve Bernstein

Author, Speaker, & Principal at Waypoint Group: Helping clients drive profitable growth through Customer Success

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About TopBox

Waypoint Research Group, LLC
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San Francisco, CA
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