--- title: Tookan Reviews meta\_title: 'Tookan Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 163 reviews by the users' company size, role or industry to find out how Tookan works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 163 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Distribution url: https://www.g2.com/categories/distribution --- # Tookan Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Tookan but has limited features. Are you part of the Tookan team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Tookan is a powerful off-the-shelf Delivery Management platform, which enables businesses to modernize their day-to-day delivery operations and slash overheads. It comes with a state-of-art technology suite, which facilitates seamless integration between delivery drivers and managers. Tookan gives complete control to the admin team to track real-time operations, providing a comprehensive overview of the efficiency and workload of the field force. Businesses have used Tookan to · Digitise Last-Mile Delivery Operations · Real-Time Fleet Tracking &Optimising Routes. · Integrate Tookan's API to automate the delivery operation · Managing Workforce Tookan equips admin and managers with a bird's eye view of all the business operations and helps in optimizing routes, allocating resources, and tracking agents and tasks seamlessly. For more information, please visit our website: www.jungleworks.com/tookan * * * Seller [Jungleworks](https://www.g2.com/sellers/jungleworks-78e220c0-2247-47f3-8132-6ff57f2ba0ae) Discussions [Tookan Community](https://www.g2.com/products/tookan/discuss) Languages Supported English Solution Type All-in-One Overview by Marketing Team Show More ## Pricing Pricing provided by Tookan. ### Startup $99.00 Per Month ### Standard $499.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/tookan/pricing) ## Top-Rated Alternatives [ ![Onfleet](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Onfleet") Onfleet 4.6/5(142) ](https://www.g2.com/products/onfleet/reviews) [ ![Verizon Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Verizon Connect") Verizon Connect 3.8/5(965) ](https://www.g2.com/products/verizon-connect/reviews) [ ![Shipsy](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shipsy") Shipsy 4.5/5(158) ](https://www.g2.com/products/shipsy-shipsy/reviews) [ View All Alternatives ](https://www.g2.com/products/tookan/competitors/alternatives) ## User Insights Average based on 163 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Tookan Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews) Show More ![Keenway .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keenway .") K Keenway . Founder Small-Business (50 or fewer emp.) 8/25/2025 "Tookan makes managing deliveries simple and reliable" 5/5 What do you like best about Tookan? I like that Tookan keeps everything organized in one place. For Keenway LLC, a final-mile delivery service, the platform makes it easy to dispatch orders, track drivers, and give customers real-time updates. It’s reliable, flexible, and works well for small businesses trying to scale without complications. The customer portal and live tracking features save us time and add a professional touch for our clients. Review collected by and hosted on G2.com. What do you dislike about Tookan? I wish Tookan were more flexible with branding. They charge a significant amount for white-label customization, and as a delivery service, having a branded app for both customers and drivers makes a substantial difference. I used Shipday before, and they included branded apps at a much lower cost, which was great. That said, Shipday didn’t offer a full customer portal the way Tookan does, so Tookan still has the edge in overall functionality. Review collected by and hosted on G2.com. What problems is Tookan solving and how is that benefiting you? Tookan solves the problem of having a professional-looking web app for delivery management. It gives Keenway LLC a platform that looks clean and modern while still being easy for drivers and customers to use. The customer portal especially helps us look polished and organized, which builds trust. It also helps us plan routes better and keep everything on track without needing multiple systems. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kshitij G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kshitij G.") KG Kshitij G. Associate Software Engineer Small-Business (50 or fewer emp.) 8/14/2025 "Really useful delivery management tool" 5/5 What do you like best about Tookan? The best part about Tookan is its flexibility in managing deliveries and tasks in real time. The dashboard is clean and easy to navigate, allowing me to assign jobs to drivers with just a few clicks. I really appreciate the live tracking feature, which helps both my team and customers know exactly where a delivery is at any given moment. The customization options for workflows and notifications mean I can adapt the platform to fit my exact needs without having to compromise on functionality. Review collected by and hosted on G2.com. What do you dislike about Tookan? While Tookan is a strong platform, there are a few areas that could be improved. The initial setup can feel overwhelming due to the number of settings and options available, and it took me some time to fully understand all the features. Occasionally, the mobile app experiences minor sync delays in areas with poor internet connectivity. I also think the reporting dashboard could be made more visually intuitive with better data visualization options. That said, these are relatively small trade-offs considering the overall benefits. Review collected by and hosted on G2.com. What problems is Tookan solving and how is that benefiting you? Tookan helps me manage deliveries and field tasks in one place, with real-time tracking and automated updates. It’s reduced errors, saved time, and improved customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ye K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ye K.") YK Ye K. CEO Small-Business (50 or fewer emp.) 7/17/2025 "Sold on promises, delivered nothing" 0/5 What do you like best about Tookan? The sales rep was very responsive at first and the dashboard screenshots looked promising, giving the impression of a mature delivery-management platform. Review collected by and hosted on G2.com. What do you dislike about Tookan? After payment Tookan admitted that the core feature they repeatedly promised — automatic delivery-fee calculation and display in WooCommerce checkout — is impossible. No usable integration was delivered in more than a month and the company refused a refund, citing “effort” instead of results. Complete misrepresentation, lost time and money. Review collected by and hosted on G2.com. What problems is Tookan solving and how is that benefiting you? I hoped Tookan would solve B2B last-mile logistics by automating delivery-fee calculation, task creation and live tracking for multiple WooCommerce stores. Unfortunately, the promised automation never materialised, so no actual benefit was realised. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Δημητρης .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Δημητρης .") Δ Δημητρης . Admin Small-Business (50 or fewer emp.) 4/11/2025 "Total disappointment — Tookan is a nightmare to deal with" 0/5 What do you like best about Tookan? Nothing. The platform looks decent on the surface, but everything underneath is broken, unreliable, and unprofessional. There is literally no “best” — just a trap dressed like a service. Review collected by and hosted on G2.com. What do you dislike about Tookan? Where do I even begin? The system is buggy, unstable, and full of false promises. They charged me, delivered nothing, and then ghosted me. Their support team is either nonexistent or just ignores you. Features like tracking, scheduling, reporting — all look good on paper but fail miserably in practice. It’s a pure scam dressed up as a SaaS platform. Stay away. Review collected by and hosted on G2.com. What problems is Tookan solving and how is that benefiting you? Nothing. The platform looks decent on the surface, but everything underneath is broken, unreliable, and unprofessional. There is literally no “best” — just a trap dressed like a service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Maceo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maceo M.") MM Maceo M. Head of Logistics Small-Business (50 or fewer emp.) 3/19/2025 "Seamless and efficient." 4.5/5 What do you like best about Tookan? We have been working alongside Jungleworks for almost 5 years now. As a tech-based food delivery company, we rely on seamless logistics and efficient operations to keep our customers satisfied. Jungleworks has been an excellent partner in helping us streamline our delivery process with the intuitive and reliable Tookan platform. The driver app is user-friendly, making it easy for our team to navigate routes, manage orders, and communicate effectively. Review collected by and hosted on G2.com. What do you dislike about Tookan? There have been a few bugs throughout the years, but for the most part they have been resolved in a timely manner. The other issue has been that the live map can lag at times, not showing a real-time location of any particular driver. Review collected by and hosted on G2.com. What problems is Tookan solving and how is that benefiting you? -Live delivery tracking -Direct communication and updates to our clients -Client memory (Address, Phone #, Instructions, etc.) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 3/29/2025 "Tookan is an excellent cloud-based Saas for streamlined workflows!" 4.5/5 What do you like best about Tookan? We made our business platform based on Tookan software as a Saas. Tookan has been a game changer for our business. Tookan's excellent user interface and its different features make managing the field workforce and collaborating with our teams a breeze. It has easy learning and our team quickly adapted. It automated our connection with our field staff and customers. With Tookan assigning jobs, tracking the delivery of service, and updating our customers is very seamless. These integrations saved us hours of manual work. Customer service has been responsive and helpful whenever we needed. Since implementing Tookan our productivity has significantly increased, and our workflow is much more organized. If you’re looking for a dependable, scalable solution to enhance your operations, I highly recommend Tookan Review collected by and hosted on G2.com. What do you dislike about Tookan? It would be great if they frequently update their customers (businesses who use Tookan software as Saas) regarding the availability of new features and their functionality to help the business more. Review collected by and hosted on G2.com. What problems is Tookan solving and how is that benefiting you? With Tookan assigning jobs, tracking the delivery of service, and updating our customers is more efficient and seamless Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Asjid M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asjid M.") AM Asjid M. Process Analyst Mid-Market (51-1000 emp.) 3/20/2025 "Overall Good Experience, but the customer and agent apps need attention for improvements." 4/5 What do you like best about Tookan? The order management and tracking at one platform. Roles customization Review collected by and hosted on G2.com. What do you dislike about Tookan? The confusing features and less customizaton flexibility. No control on customers and their roles assignment Review collected by and hosted on G2.com. What problems is Tookan solving and how is that benefiting you? We are using Customer, Agent and Manager apps of Tookan by Jungleworks for our Orders Management and Tracking. It is a good experience using these apps, but the customer and agent apps need attention for updates and improvements according to latest use case requirements. We are also in contact with Jungleworks Customer support team for modification in our app and they were quite responsive and cooperative. The updates on the requirements from the Development Team and Customer support team needs to be fast. Many fields and toasts in apps need modification. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Praveen J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Praveen J.") PJ Praveen J. Administrator Small-Business (50 or fewer emp.) 3/28/2025 "Creation of e-commerce website" 4.5/5 What do you like best about Tookan? Team was very good and efficient. They were able to create the domain and able to map the products. The team including Gurpreet and others are very helpful and were able to provide good guidance and suggestions. They are very strong in their technical and functional aspects. They were able to resolve the payment gateway issues in one or two days. I am very happy to be a part of that company and team. I am looking forward to work for different projects as well. Good luck team. Review collected by and hosted on G2.com. What do you dislike about Tookan? Nothing about to say anything wrong and misleading for me. Review collected by and hosted on G2.com. What problems is Tookan solving and how is that benefiting you? Products segregation and price analysis and promotion Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Thanh Nhat T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thanh Nhat T.") TT Thanh Nhat T. ECommerce Manager Small-Business (50 or fewer emp.) 12/17/2024 "Disappointing Support Experience" 1/5 What do you like best about Tookan? Tookan offers a comprehensive solution for managing delivery operations with an intuitive interface and robust features. The real-time tracking and route optimization tools have significantly improved our efficiency. However, the settings are quite limiting and lack flexibility, and there have been very few improvements over the more than 6 years I have been using the platform. Review collected by and hosted on G2.com. What do you dislike about Tookan? The support experience has been extremely disappointing. I have submitted a ticket over 45 days ago and still haven't received any updates. My ticket status remains "NEW," and when I reached out via live chat, I was promised a response within 24 hours, which never happened. The lack of timely and effective support is frustrating and unacceptable. This is the first time in my life I’ve encountered a SaaS with such poor support. I will definitely consider switching to another service. Review collected by and hosted on G2.com. What problems is Tookan solving and how is that benefiting you? The only effective feature I've found in Tookan is its real-time tracking. This aspect has been crucial in keeping tabs on our delivery agents and packages, ensuring transparency and accountability. It has allowed us to provide accurate ETAs to our customers and has significantly improved customer satisfaction. However, the reporting functionality has been a major letdown. Reports are slow to generate and often inefficient, which hampers our ability to quickly analyze performance and make informed decisions. This has been a significant drawback, affecting our operational efficiency and overall experience with the platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Adrian P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian P.") AP Adrian P. Senior Operations Manager Small-Business (50 or fewer emp.) 3/20/2025 "Great product, Good support" 4.5/5 What do you like best about Tookan? The tool is easy-to-use, provides multiple options for different use-cases and is able to align with our operating model quite well. We use this everyday, and is critical for our business. The Support team was good, Point of contact was engaging. It was easy to implement and integrate with our other systems. In case of any configuration or customization requirements, the team takes more time, but to an acceptable limit Review collected by and hosted on G2.com. What do you dislike about Tookan? I don't see any downsides currently, as we are able to use it well for our use-cases. Review collected by and hosted on G2.com. What problems is Tookan solving and how is that benefiting you? Tookan is solving a problem of visit coordination, optimization and tracking of my sales team members. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Tookan? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Tookan ](https://www.g2.com/products/tookan/discussions/new) OJ Omar Jackson • Last activity about 5 years ago How do I get my refund 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-get-my-refund) ![Antony N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antony N.") AN Antony Njenga • Last activity almost 5 years ago why cant one implement local payment gateways? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/why-cant-one-implement-local-payment-gateways) [ View all Discussions ](https://www.g2.com/products/tookan/discuss) ## Pricing Options Pricing provided by Tookan. ### Startup $99.00 Per Month ### Standard $499.00 Per Month ### Growth $249.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/tookan/pricing) Tookan Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a5a3b33bc24594f0b498618c91d4bbe3/onfleet.png "Product Avatar Image") Onfleet 4.6/5(142) [ Compare Now ](https://www.g2.com/compare/onfleet-vs-tookan) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae30557216c856b0f9d54afa554175a5/shipsy-shipsy.png "Product Avatar Image") Shipsy 4.5/5(158) [ Compare Now ](https://www.g2.com/compare/shipsy-shipsy-vs-tookan) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_265f9c69875f730a9bccb56fe92a397f/locus-locus.gif "Product Avatar Image") Locus 4.5/5(63) [ Compare Now ](https://www.g2.com/compare/locus-locus-vs-tookan) ##### ##### Tookan Features Deliveries Proof of delivery Vehicle Tracking Locations Driver Tracking Alerts Dispatching Route optimization Auto dispatch Order management [ View More Features ](https://www.g2.com/products/tookan/features) ##### Categories on G2 [Fleet Management](https://www.g2.com/categories/fleet-management)[Fleet Tracking](https://www.g2.com/categories/fleet-tracking)[Route Planning](https://www.g2.com/categories/route-planning-software) [Fleet Management](https://www.g2.com/categories/fleet-management)[Fleet Tracking](https://www.g2.com/categories/fleet-tracking)[Route Planning](https://www.g2.com/categories/route-planning-software)[Last Mile Delivery](https://www.g2.com/categories/last-mile-delivery) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which endpoint security services provide real-time threat intelligence on current adversary tactics?](https://www.g2.com/discussions/which-endpoint-security-services-provide-real-time-threat-intelligence-on-current-adversary-tactics%20)[Best billing software with automated payment reminders](https://www.g2.com/discussions/best-billing-software-with-automated-payment-reminders)[Best software for integrating big data with analytics platforms](https://www.g2.com/discussions/what-is-the-best-software-for-integrating-big-data-with-analytics-platforms) [Which fleet management software integrates well with GPS](https://www.g2.com/discussions/which-fleet-management-software-integrates-well-with-gps)[What platform provides advanced SEO tools for websites?](https://www.g2.com/discussions/what-platform-provides-advanced-seo-tools-for-websites)[Pros and Cons Details](https://www.g2.com/products/tookan/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)