The learning curve is not too steep. It's an easy-to-use interface for managing your fleet. Review collected by and hosted on G2.com.

The attention for customer service on weekends needs to be better. The characteristics of this business demand to have customer service always on-call. Review collected by and hosted on G2.com.

Tooken is the best and use & friendly , Excellent. Order assigned automatically near by assign those think all good, customer find the delivery boys all those things are good.. Review collected by and hosted on G2.com.

All the features is good in Tooken from admin. There is no particular point for quote. Every features is good for me. Review collected by and hosted on G2.com.

The best service to track all my employees in every line of work, everything is superb in terms of speed and service. Review collected by and hosted on G2.com.

actually i dont have any dislikes about the product nor the service Review collected by and hosted on G2.com.

The workflow formats and database reports. The dynamic order assignment is real power. Review collected by and hosted on G2.com.

The route optimization could be improved and considered some basic restrictions like closer point having the scheduled appointment. Ex: when you assign some orders in the same route and the agent is closer to some order with a late schedule but in the time range for delivery; the algorithm does not optimize the distance; instead of that the point is almost together with another one, for example: if you have different orders in the same building the issue is no going solved. Review collected by and hosted on G2.com.

The dynamic flexiblity & functionality of tookan platform enable me to manage and grow with many options. More importantly, i see the more possibities with how i can approach & model my business by leveraging on tookan platform. Review collected by and hosted on G2.com.

it can be sometime difficult to get certain thing done. Review collected by and hosted on G2.com.

It is easy to track the courier movements. Review collected by and hosted on G2.com.

If the order is created after 10 pm, the delivery task appears in the next day, and couriers are having trouble finding the delivery task. Also I wish we could be able to create our own reports in tookan analytics. Review collected by and hosted on G2.com.

The ability to map all our clients and change status according to action taken at clients' premises is simply amazing. Reports and advanced reports are amazing to not forgetting the ability to integrate with several other systems we already use Review collected by and hosted on G2.com.

We have used them for a while now but haven't seen what to dislike about them so far. But they surely need to work on frequent updates of new features, I haven't seen new attributes being developed for a year now, new features once a year would be nice Review collected by and hosted on G2.com.

There are many products on the market that provide you the capability to route your drivers - but there is nothing out there that has really made it super simple and easy to see things at a glance. Tookan has surpassed many other vendors when it comes to simplicity. Review collected by and hosted on G2.com.

Sometimes addresses can show up on the mobile app at the wrong location. But this could be due to the data that the customers insert into the system. Review collected by and hosted on G2.com.

You can easily create tasks directly in Tookan, or sync with other third party integrations to create pickup or delivery tasks, appointments etc Review collected by and hosted on G2.com.

Very buggy, lots of little issues. Certain tasks will not show up with certain drivers. Cannot live track locations at all times Review collected by and hosted on G2.com.

The easy of having the system white-labeled! Review collected by and hosted on G2.com.

Customer service hours.

Also, wish rating was available for the agents to view on the agent facing app. Review collected by and hosted on G2.com.