EC
Edgar C.
Mid-Market (51-1000 emp.)
"Great company to work with"
5/5
What do you like best about Tookan?

Tookan has helped us greatly in our core business by tracking drivers. The API library is vast and has allowed us to easily integrate different services to our own. Review collected by and hosted on G2.com.

What do you dislike about Tookan?

The reporting and setup could be a bit easier Review collected by and hosted on G2.com.

Dennis B.
DB
Dennis B.
Mid-Market (51-1000 emp.)
"Tookan App Review"
5/5
What do you like best about Tookan?

Tookan has improved our efficiency by providing visibility of our couriers, helped in route mapping as a result and, in turn, shortened the turnaround time for customer deliveries. Review collected by and hosted on G2.com.

What do you dislike about Tookan?

The map on the Tookan app does not have many of our customer locations. It would be great if it would incorporate google maps instead. Review collected by and hosted on G2.com.

Jayesh J.
JJ
Jayesh J.
D
Small-Business (50 or fewer emp.)
"Simple, Easy and faster deployment time"
5/5
What do you like best about Tookan?

Deployment time and simplicity. Been using tookan for 3 years and never had to thinknif any other alternative Review collected by and hosted on G2.com.

What do you dislike about Tookan?

Nothing as such. Its a good platform for start ups in delivery business Review collected by and hosted on G2.com.

DD
Davide D.
Product Manager
Small-Business (50 or fewer emp.)
"Cool and useful"
4.5/5
What do you like best about Tookan?

in our company we use this tools from a lot of years

it is very convenient and useful.

we are determined to continue using it.

We love you TOOKAN Review collected by and hosted on G2.com.

What do you dislike about Tookan?

Maybe user experience and graphic interface can be improved, we are at the end of 2022 so some UI can be changed now Review collected by and hosted on G2.com.

AA
Ahmed A.
Small-Business (50 or fewer emp.)
"An amazing delivery management platform"
5/5
What do you like best about Tookan?

User-friendly, affordable, reliable, good customer service, a great delivery management platform indeed. Review collected by and hosted on G2.com.

What do you dislike about Tookan?

Some essential features require further payment such as AWB implementation Review collected by and hosted on G2.com.

AK
Asit K.
Mid-Market (51-1000 emp.)
"Great delivery"
4.5/5
What do you like best about Tookan?

Tookan is good feature rich pack for manaing delivery staff. Easy to use Review collected by and hosted on G2.com.

What do you dislike about Tookan?

Auto routing is additional pay, it should be available in basic package Review collected by and hosted on G2.com.

Justin B.
JB
Justin B.
CTO
Small-Business (50 or fewer emp.)
"Great Product and Support"
5/5
What do you like best about Tookan?

Tookan has been a great product that is very customizable and functions well under high volume. The templates and settings make it very easy to work with the product to fit your unique use case. Both the dashboard and Agent App function really well, the documentation is great and if you have any questions, support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Tookan?

The analytics dashboard has a lot of useful data and works great, I just wish it had a few more options for customization. Review collected by and hosted on G2.com.

Response from Harpreet Singh of Tookan

Thank you so much for your valuable feedback.

Daniel A.
DA
Daniel A.
Gerente de Trade y Marketing
Small-Business (50 or fewer emp.)
"Really helpfully, it’s really intuitive and easy to use."
5/5
What do you like best about Tookan?

Desing, ux experience and it's intuitivity

It's really helpfully as complementary for yelo. We use it everyday and we do not have problems with it. It can be compare with the best last mile solutions. Review collected by and hosted on G2.com.

What do you dislike about Tookan?

Mailling has to be changed step by step, there's no an option to translate everything into spanish. There is a bug when we create the template for drivers. The deivery chrges has to be shown at first. Review collected by and hosted on G2.com.

Karolann N.
KN
Karolann N.
Business Manager
Small-Business (50 or fewer emp.)
"Informative, Helpful, Concise, Attentive"
5/5
What do you like best about Tookan?

I love that Ankita Bhardwaj follows up regularly to make sure we are using the product to our full advantage. I regularly use the app for GPS tracking of my contractors and their tasks. It helps keep me organized so I'm not constantly emailing, calling, and texting contractors trying to find out where they are or how they are doing. Review collected by and hosted on G2.com.

What do you dislike about Tookan?

If there is a way, I haven't figured it out yet, but once I've created a task there is no way to go in and add another delivery/pick up point or transfer individual points to other agents without deleting the entire task and creating new ones. The manager app doesn't allow me to change the address of deliveries or pick-ups. Review collected by and hosted on G2.com.

Neelanjoy S.
NS
Neelanjoy S.
Operation Manager( Field Ops)
Small-Business (50 or fewer emp.)
"It’s been a good 1 year partnership."
4.5/5
What do you like best about Tookan?

Speed, Ease of operating the app, accuracy, data flow and data storage or data management. Review collected by and hosted on G2.com.

What do you dislike about Tookan?

Customisation comes at a high price. It should come at lower price for existing customers Review collected by and hosted on G2.com.

Response from Marketing Team of Tookan

Thankyou so much for your valuable feedback.