--- title: Tookan Reviews meta_title: 'Tookan Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 163 reviews by the users' company size, role or industry to find out how Tookan works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 163 scale: '5' date_modified: '2026-08-04' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # Tookan Reviews **Vendor:** Jungleworks **Category:** [Route Planning Software](https://www.g2.com/categories/route-planning-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 163 ## About Tookan Tookan is a powerful off-the-shelf Delivery Management platform, which enables businesses to modernize their day-to-day delivery operations and slash overheads. It comes with a state-of-art technology suite, which facilitates seamless integration between delivery drivers and managers. Tookan gives complete control to the admin team to track real-time operations, providing a comprehensive overview of the efficiency and workload of the field force. Businesses have used Tookan to · Digitise Last-Mile Delivery Operations · Real-Time Fleet Tracking &Optimising Routes. · Integrate Tookan's API to automate the delivery operation · Managing Workforce Tookan equips admin and managers with a bird's eye view of all the business operations and helps in optimizing routes, allocating resources, and tracking agents and tasks seamlessly. For more information, please visit our website: www.jungleworks.com/tookan ## Tookan Pros & Cons **What users like:** - Users appreciate the **ease of use** of Tookan, benefiting from its intuitive design and organized features. (8 reviews) - Users value the **extensive customization** options of Tookan, allowing seamless adaptation to specific workflow needs. (6 reviews) - Users appreciate the **organization and reliability** of Tookan, enhancing efficiency in dispatching and tracking deliveries. (6 reviews) - Users value the **intuitive interface and robust features** of Tookan, greatly enhancing delivery operation efficiency. (5 reviews) - Users value the **real-time notifications** of Tookan, enhancing efficiency and improving communication with clients and drivers. (5 reviews) - Users commend the **reliability** of Tookan, highlighting its seamless logistics and user-friendly interface for efficient operations. (5 reviews) - Users praise Tookan's **responsive customer support** that enhances productivity and streamlines operations effectively. (4 reviews) - Driver Tracking (4 reviews) - Efficiency (4 reviews) - Efficiency Improvement (4 reviews) **What users dislike:** - Users express frustration over **poor customer support** , experiencing lack of response and unresolved issues for lengthy periods. (3 reviews) - Users find Tookan's **lack of flexibility** in branding and customization options to be a significant drawback. (2 reviews) - Users find Tookan's **limited customization options** frustrating, wishing for more flexibility in branding and user controls. (2 reviews) - Users express frustration with the **limited functionality** of Tookan, highlighting issues with bugs and minimal customization. (2 reviews) - Users feel Tookan lacks **flexibility in branding options** , leading to higher costs for necessary customization. (2 reviews) - Poor Customization (2 reviews) - Poor Reporting (2 reviews) - Users express frustration with the **poor customer support** from Tookan, highlighting slow responses and unresolved issues. (2 reviews) - Users report **software instability** with Tookan, facing bugs and unfulfilled promises that hinder their experience. (2 reviews) - Users report serious **technical glitches** with Tookan, including bugs, lagging maps, and unresponsive support. (2 reviews) ## Tookan Discussions - [why cant one implement local payment gateways?](https://www.g2.com/discussions/why-cant-one-implement-local-payment-gateways) - 1 comment, 1 upvote - [How do I get my refund](https://www.g2.com/discussions/how-do-i-get-my-refund) - 1 comment, 1 upvote - [What are the defining features of Tookan?](https://www.g2.com/discussions/what-are-the-defining-features-of-tookan) - 1 comment - [View Tookan pricing details and edition comparison](https://www.g2.com/products/tookan/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+09%3A58%3A13+-0500&secure%5Bsession_id%5D=aaa327f5-eda8-4dfc-a74d-9770d074c9a0&secure%5Btoken%5D=7721daaaa9991a5496b95d6d73dc5e56c67e1453f824a1ce304d18d359733d81&format=llm_user) ## Tookan Integrations - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## Tookan Features **Routing** - Master Routing - Default Routes - Route Assignment **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **Vehicle Tracking** - Locations - Fuel Consumption - Inventory - Geofencing **Dispatching** - Route optimization - Auto dispatch - Order management **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **Optimization** - Priorities - Real Time - Dynamic Routing **Analytics** - Vehicle Performance - Driver Performance - Cost **Driver tools** - Proof of delivery - Onboarding - Adaptive deliveries **Analytics** - Performance - Time & Costs - Productivity **Analytics** - Vehicle Performance - Driver Performance - Costs **Reports** - Delivery metrics - Driver rating **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Generative AI - Fleet Management** - Text Summarization ## Top Tookan Alternatives - [Onfleet](https://www.g2.com/products/onfleet/reviews) - 4.6/5.0 (137 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (950 reviews) - [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) - 4.5/5.0 (157 reviews)