SH
Sabilah H.
Mid-Market (51-1000 emp.)
"Automation builder with AI support"
4.5/5
What do you like best about Tonkean?

My favorite part of using Tonkean has been the no-code builder. The capacity to automate and personalize our operations has benefited our outsourcing business operation. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

0 negative feedback! I like this product and its informative lessons and developer team support. Review collected by and hosted on G2.com.

Fatimah A.
FA
Fatimah A.
Mid-Market (51-1000 emp.)
"Business automation management by Tonkean"
4.5/5
What do you like best about Tonkean?

I could efficiently digest data from various applications and sources and then communicate that data to project stakeholders as required. Business automation is possible even without having any experience with it before. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

Zero complaints! The program is excellent, and I appreciate the helpful tutorials and customer service. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Tonkean will change the way you work"
4.5/5
What do you like best about Tonkean?

Tonkean's end-to-end process management is top-notch. I can track the progress of my workflows and identify areas for improvement with ease. Additionally, the reporting features in Tonkean are robust and insightful. I can track the performance of my workflows and make informed decisions about how to improve them. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

Some users may find the learning curve of Tonkean a bit steep, particularly if they are unfamiliar with workflow automation. Navigating the platform's numerous features and understanding their usage can pose a challenge. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Secret to a stress-free workday"
4.5/5
What do you like best about Tonkean?

Although I'm not a tech person, I was able to create complex workflows in Tonkean in just a few minutes. I used to spend my valuable time doing a variety of manual work, but now Tonkean does all of them for me. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

Customer support is not always the best. Also, it is not as customizable as I would like. I would like to be able to change the look and feel of the platform to better fit my needs. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Tonkean's AI-powered bots, known as "Toni," are an absolute game-changer."
5/5
What do you like best about Tonkean?

I appreciate Tonkean's robust automation capabilities, which allow me to streamline and optimize workflows. The platform's no-code automation functionality enables me to automate repetitive tasks and orchestrate complex processes without the need for extensive technical knowledge or coding skills. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

I have found the initial setup process of Tonkean to be somewhat complex and time-consuming. It requires a significant investment of time and effort to properly configure and integrate the platform with existing systems and workflows. However, it's important to note that Tonkean offers customer support and resources to assist users during the setup phase. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Powerful no-code automations"
4/5
What do you like best about Tonkean?

I love Tonkean's no-code builder, which lets us optimize our business processes with automation and customization. The support team is fantastic too, always available to resolve issues. Overall, our experience has been great, and we're excited for future innovations from Tonkean. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

One downside of Tonkean is that it requires some education and guidance from the Tonkean team to get comfortable with building using the tool. Having a self-learning portal would be beneficial. Review collected by and hosted on G2.com.

Shashwat D.
SD
Shashwat D.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Next Generation Tool"
5/5
What do you like best about Tonkean?

I have been working with this fantastic tool called Tonkean for more than a year, and trust me, this is a next-generation tool in the market. The journey started with them (Tonkean) calling themselves an orchestration tool, but it's more than that. It helped me and my team deliver solutions with no-code or most minor code implementations. Most of the automation part is taken care of by Tonkean. Tool's ability to connect with multiple DBs (including MySQL, Firebase, etc.), numerous ticketing tools(SNOW, JIRA, etc.), various inbuilt features which allow you to provide available UI, Upload Forms through the tools puts it among the top tools of this generation.

The second best part is the support team which is entirely available to resolve our issues and take up new enhancements aggressively and get those developed asap for us. Overall, it has been a great experience so far, and looking forward for more innovations to come with it. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

Nothing as such till date. There were a few issues while we started communicating with the Tonkean team but slowly, slowly, things settled so smoothly that we never complained; instead, we always came up with new enhancements and hopes of getting things done earlier than before. Review collected by and hosted on G2.com.

TD
Tim D.
Special projects
Mid-Market (51-1000 emp.)
"Easy automation & no-code for scaling ops"
4/5
What do you like best about Tonkean?

Tonkean allows our operations team to drive forward efficiency or processes improvements without needing engineering to get involved. Automation capabilities allow better coordination across our teams and keep the right people involved at every step. The flexibility of the Tonkean platform is perfect for a quicky growing company. The tool has many integrations built out already, but the team is also incredibly responsive to adding new tools when needed. Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

Requires education and some hand holding with the Tonkean team to get a feel for how to build with the tool. However, the Tonkean solutions team bridges the gap, and is super fun to work with. A self learning portal would be helpful. Review collected by and hosted on G2.com.

Dan K.
DK
Dan K.
Zendesk Administrator
Enterprise (> 1000 emp.)
"Relatively Intuitive link in the chain"
5/5
What do you like best about Tonkean?

I like how robust and customizable the tool is. Compared to Zapier it is more customizable without sacrificing usability Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

That extra robustness comes at a higher learning curve. The support team is hyper responsive to bridge that gap. Review collected by and hosted on G2.com.

Stephanie C.
SC
Stephanie C.
Analyst
Mid-Market (51-1000 emp.)
"Easy to use, non coding automation platform w/ valuable customer support"
4.5/5
What do you like best about Tonkean?

Integrated with our current platforms easily. The follow up/support from the Tonkean team was amazing! Review collected by and hosted on G2.com.

What do you dislike about Tonkean?

We had a few hiccups connecting Google sheets, which is an integral part of our business. Although there was a bit of trouble with this we always had the support we needed to find a solution or a workaround. Review collected by and hosted on G2.com.