Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Enterprise (> 1000 emp.)
"Tonic DM - Manger of all Digital Managers"
5/5
What do you like best about TonicDM?

TonicDM is quick, easy and reliable. All of our employees can quickly learn the user interface and it's simple. The projects are sorted in a way that is easy to find when using multiple projects. You can access any project files that are in your organization through the project number, similar to how project folders work in our private organizational folders. Review collected by and hosted on G2.com.

What do you dislike about TonicDM?

You cannot forward downloaded links that were previously sent to a user/client. The upload speeds can be slow at peak times with larger files. I try to wait until after hours to upload really large documents. You cannot make private any folders that are "Confidential" even within the firm. We work on a lot of high-confidential projects that need to be hid from the rest of the firm and at the current moment, we can't hide those folders or require a password to enter it. For firms that are as large as the one I work for (5000+ employees) it can be a problem. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Great for Email, weak for CA services"
3/5
What do you like best about TonicDM?

The punch set up for email filing is awesome! It makes email tracking super simple and efficient. It also allows the user to track emails in which they may have not been copied on in case a project changes hands or the initial project contact is unreachable. Definitely the best email filing system I have come across in my career. Review collected by and hosted on G2.com.

What do you dislike about TonicDM?

The Constructions Administration Services are underwhelming. While TonicDM has tried to provide better integration with contracting software such as ProCore, the processes is still very duplicative. Users cannot directly answer RFI's in the TonicDM platform and for the most part, they still need to go back and file answers in both locations.

The platform also does not have a PDF editing capability, so users still have to download, edit, and upload submittal reviews. Overall, TonicDM operates like every other CA software on the market. Review collected by and hosted on G2.com.

RR
Reynaldo R.
Architect
Enterprise (> 1000 emp.)
"Tonic DM review"
5/5
What do you like best about TonicDM?

The ability to have a project email and how it auto-populates the information into the proper fields. Review collected by and hosted on G2.com.

What do you dislike about TonicDM?

Entering Email addresses when they are not in the system. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Fairly user friendly software."
3/5
What do you like best about TonicDM?

It's user-friendly, screen is easy to read. Review collected by and hosted on G2.com.

What do you dislike about TonicDM?

They need to be more aware of who is actually using the software. Review collected by and hosted on G2.com.

Response from Deb Johnston of TonicDM

Thanks for your review. As you mentioned we are working with our customers to constantly improve TonicDM, this year launching the new user interface to improve process time and functionality and building TonicDM into MS Teams. We are currently working with firms like yours to enhance CA workflows and if you have any direct feedback or suggestions please send them through to support@tonicdm.com. Cheers Deb

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Review of TonicDM"
4.5/5
What do you like best about TonicDM?

Easy email archiving. It's great that there are several different ways to archive emails, so if someone is used to using .PST files or team email addresses, they can still use TonicDM in the same way they are used to. Review collected by and hosted on G2.com.

What do you dislike about TonicDM?

I know the program can automatically detect emails for a project and file them, especially from within the same email string, however, it doesn't work so reliably. I still find myself having to file emails manually. I used to set up rules in Outlook .PST's. A function like that would be helpful, especially if you flag all emails with the project name in the subject heading, for example. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Tonic is easy to use and navigate and pretty user friendly, but is frequently down or laggy."
3/5
What do you like best about TonicDM?

User friendly

asthetically pleasing

listens to recommendations Review collected by and hosted on G2.com.

What do you dislike about TonicDM?

lagging, often down, calendar feature all around Review collected by and hosted on G2.com.

Response from Deb Johnston of TonicDM

Hi, Thanks for your review and feedback. We're pleased that the design is user friendly and that we are good at taking your feedback (the new calender is much better). If you are ever experiencing having serious lag times or delays please reach out directly to support@tonicdm.com. Cheers Deb

Verified User in Civil Engineering
UC
Verified User in Civil Engineering
Enterprise (> 1000 emp.)
"Reasonably easy to use so far."
4/5
What do you like best about TonicDM?

Convenient for filing emails. That's all I've used it for so far. Review collected by and hosted on G2.com.

What do you dislike about TonicDM?

Can't seem to find a way to file multiple emails at once - highlighting several and placing into project folder. I seem to have to do each one individually and I have many where I could use this option - those that were never placed into Newforma of if I get several sent to me about a particular project that are independent from one another (i.e., not the same email string). Review collected by and hosted on G2.com.

PP
Patricia P.
Office Manager
Small-Business (50 or fewer emp.)
"Great Tool for E-mail Archiving"
5/5
What do you like best about TonicDM?

It is easy to use and very affordable as well Review collected by and hosted on G2.com.

What do you dislike about TonicDM?

Nothing in particular that I can think of Review collected by and hosted on G2.com.

Response from Deb Johnston of TonicDM

Thanks so much, Patricia. We appreciate the way TonicDM fits into your firm.

Kara S.
KS
Kara S.
Senior Designer
Small-Business (50 or fewer emp.)
"Great Source for File Storage"
4/5
What do you like best about TonicDM?

The integration with Outlook makes it easy to keep track of emails and files. Review collected by and hosted on G2.com.

What do you dislike about TonicDM?

I wish there was a more seamless integration with Procore. Currently you need to do more manual steps to make sure things are responded to and recorded in both places. Review collected by and hosted on G2.com.

GM
Gustavo M.
Job Captain
Small-Business (50 or fewer emp.)
"Time saver and effective for maintaining project information."
4.5/5
What do you like best about TonicDM?

Keeping RFI and Submittals organized as well as other project documentation. Saves time and keeps everything in one location. Review collected by and hosted on G2.com.

What do you dislike about TonicDM?

Unable to respond to Submittals. Unable to reopen an RFI or Submittal, requires to create a new RFI which can cause confusion. Review collected by and hosted on G2.com.