--- title: Token of Trust Reviews meta\_title: 'Token of Trust Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 62 reviews by the users' company size, role or industry to find out how Token of Trust works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 62 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 ---

# Token of Trust Reviews & Product Details

Visit Website

Token of Trust® is an age verification and compliance platform for regulated ecommerce. High-risk merchants use Token of Trust to verify customer eligibility, automate compliance workflows, prevent fraud, and generate audit-ready records without disrupting the customer experience. From age verification and identity verification to tax, reporting, and compliance workflows, Token of Trust helps businesses stay compliant while continuing to sell and grow. Configurable rules, platform integrations, and flexible workflows make it easier to adapt to changing regulations, expand into new markets, and demonstrate compliance when regulators, payment partners, or platforms require evidence. Most customers can launch in days through a guided implementation process designed to help teams reach value quickly and establish a repeatable compliance foundation.

* * *

Product Website
 Token of Trust
Seller
 [Token of Trust](https://www.g2.com/sellers/token-of-trust)
Discussions
 [Token of Trust Community](https://www.g2.com/products/token-of-trust/discuss)
Languages Supported
 

English, French, Spanish

Solution Type
 
Best-of-Breed

Overview by
 Austin O'Brion

Show More

## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/token-of-trust/pricing)

## Token of Trust Integrations
(3)

What do users say about integrations?

Verified by Token of Trust

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

BigCommerce

](https://www.g2.com/products/bigcommerce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Shopify Plus

](https://www.g2.com/products/shopify-plus/reviews)

Show More

  

RT

Roberto T.

Retail Shipping Supervisor

Hospitality

Small-Business (50 or fewer emp.)

8/10/2023

"Our online store is protected from fraudsters with Token of Trust verifications"

5/5

What do you like best about Token of Trust?

Token of Trust is the last line of defense against fraudulent orders in our online store. I'm very satisfied with how quick and easy it is to use Token of Trust to verify our customers. I feel more confident with Token of Trust at our side before new high value orders to new customers are fulfilled. Also, we seldomly hear any complaints from customers about Token of Trust's verifiation process. Review collected by and hosted on G2.com.

What do you dislike about Token of Trust?

Token of Trust is very strict when it comes to permissions and protecting consumer privacy - which makes sense and is a good thing. However, after one of our team members left the company, we noticed that they were the only person with sufficient access to view submitted documents. In order to gain this access for another team member, we need to have another team member go through a background check. Review collected by and hosted on G2.com.

What problems is Token of Trust solving and how is that benefiting you?

Token of Trust helps us verify the age of customer and the legitimacy of a customer. Our online store sells wine and spirits, so orders much meet minimum age requirements. Also, orders with higher order values can sometimes be suspicious for Fraud. Token of Trust allows us to investigate the risk of fraud at a deeper level. Review collected by and hosted on G2.com.

Show More

Response from Austin O'Brion of Token of Trust

[Editedit](https://www.g2.com/survey_responses/token-of-trust-review-8453367/official_response/edit)

We're glad to hear that you appreciate our timely responses for verification. We understand the importance of faster response times to emails and are working to improve in this area. Thank you for your feedback.

3/15/2024
Current UserValidated ReviewerSource: In-app

  

 ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing")
AE

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

12/27/2024

"Reliable and compliant service provider for 3+ Years"

5/5

What do you like best about Token of Trust?

Thanks to Token of Trust, we’ve been able to stay compliant over the past three years in which we’ve used their services. During this time, there were a lot of regulatory changes and Token of Trust’s success team was proactive in helping us navigate them. It’s been a very important part of our compliance tool set and has been a good value. Review collected by and hosted on G2.com.

What do you dislike about Token of Trust?

Nothing. Token of Trust is super great to work with. Review collected by and hosted on G2.com.

What problems is Token of Trust solving and how is that benefiting you?

They help us maintain compliance when selling highly regulated goods. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

  

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
UL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

4/2/2021

"5+ years - Token of Trust is the been the best KYC and AML system I've used!"

5/5

What do you like best about Token of Trust?

Easy to invite clients to get verified. Clients find the identity verification process to be quite effortless. Tracking the progress clients within the KYC and AML process is easy. The tools are very reliable and always do what we’d expect. Top notch customer service! Review collected by and hosted on G2.com.

What do you dislike about Token of Trust?

Given that Token of Trust is headquartered in the United States and that our offices are located throughout Europe and the Middle East, we initially had concerns about the company’s response time to support issues — we’ve had ZERO problems with this. Their customer success team is quick to respond when there have ever been any questions. Review collected by and hosted on G2.com.

Recommendations to others considering Token of Trust:

The Token of Trust software saves time for the staff at our law firm and puts all of our KYC and AML compliance functions in a single, organized, and easy to use dashboard. Our firm relies heavily on Token of Token and it’s automation of due diligence workflows while onboarding new clients. Not only has Token of Trust freed up more time, but it has also helped increase the speed of onboarding new clients. Review collected by and hosted on G2.com.

What problems is Token of Trust solving and how is that benefiting you?

The Token of Trust software saves time for the staff at our law firm and puts all of our KYC and AML compliance functions in a single, organized, and easy to use dashboard. Our firm relies heavily on Token of Token and it’s automation of due diligence workflows while onboarding new clients. Not only has Token of Trust freed up more time, but it has also helped increase the speed of onboarding new clients. Review collected by and hosted on G2.com.

Show More

3/15/2024
Current UserValidated ReviewerSource: In-app

  

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
EH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/18/2024

"Token of Trust is great for Telehealth"

5/5

What do you like best about Token of Trust?

What I love most about Token of Trust for Telehealth is its seamless verification process for patients and practitioners. It ensures a secure and trustworthy experience for everyone involved. Patients can easily verify their identity, making interactions smoother and more secure. Practitioners benefit from streamlined credential verification, enhancing their credibility and fostering trust with patients. With Token of Trust, telehealth becomes not only efficient but also exceptionally reliable, contributing to a positive and optimistic future for remote healthcare. Review collected by and hosted on G2.com.

What do you dislike about Token of Trust?

What I appreciate most about Token of Trust is its commitment to seamless verification for telehealth, ensuring a secure and trustworthy experience for patients and practitioners alike. Review collected by and hosted on G2.com.

What problems is Token of Trust solving and how is that benefiting you?

Token of Trust effectively addresses the challenges of verifying identities and credentials in telehealth, ensuring a secure and trustworthy environment for both patients and practitioners. This benefit translates into peace of mind, streamlined processes, and enhanced trust in remote healthcare interactions. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

  

CE

Craig E.

Small-Business (50 or fewer emp.)

5/17/2023

"Trust is it!"

5/5

What do you like best about Token of Trust?

Token of Trust worked with us to establish a workflow that was ideal for our business. Ultimately, it created more transparency and trust within our own platform. 1+ year and happy with it. Review collected by and hosted on G2.com.

What do you dislike about Token of Trust?

It was not plug and play from day one but that was mainly due to our business specific needs Review collected by and hosted on G2.com.

What problems is Token of Trust solving and how is that benefiting you?

KYC Clients of ours Review collected by and hosted on G2.com.

Show More

Response from Austin O'Brion of Token of Trust

[Editedit](https://www.g2.com/survey_responses/token-of-trust-review-8103495/official_response/edit)

We are delighted to hear that Token of Trust has been able to establish a KYC workflow that is ideal for your business, ultimately resulting in increased transparency and trust within your platform. Building strong compliance partnerships and understanding our customers' unique needs is at the core of our approach, and we are thrilled that it has made a positive impact on your business!

3/15/2024
Current UserValidated ReviewerSource: In-app

  

 ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet")
AI

Verified User in Internet

Small-Business (50 or fewer emp.)

3/15/2024

"Best Customer Service for ID Verification"

5/5

What do you like best about Token of Trust?

Token of Trust went above and beyond in supporting our integration with their service. We used their "white glove service" to get set up and they walked us through everything that was needed to get set up and running. There were even places where we weren't aware that we'd need identity verification, but that their team pointed out to us. Their service team members are technically inclined and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Token of Trust?

Token of Trust is the best identity verification solution we've come across. I'd use it for any other projects again in the future. Review collected by and hosted on G2.com.

What problems is Token of Trust solving and how is that benefiting you?

We help people find accomodations and safety is a big concern. Token of Trust helps us reduce risks related to safety and build trust within our marketplace. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

  

 ![Nayiem W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nayiem W.")
NW

Nayiem W.

Founder & CEO

Small-Business (50 or fewer emp.)

5/27/2021

"Turnkey Age Verification & KYC Services"

5/5

What do you like best about Token of Trust?

Integrating Token of Trust services seamlessly into our onboarding process was crucial, and admittedly, it's a tricky endeavor. This made the standout communication and support we received from the Token of Trust team absolutely critical. Unlike our experiences with other providers, where support was sketchy or even absent, Token of Trust went the extra mile. They provided us with a dedicated Customer Success Manager and had full-time support staff, ensuring that our integration went smoothly and that we're always in sync with the best industry practices. Review collected by and hosted on G2.com.

What do you dislike about Token of Trust?

The Token of Trust platform has a lot of capabilities they have not yet exposed for us to use. We look forward to seeing those turned out sooner than later. Review collected by and hosted on G2.com.

Recommendations to others considering Token of Trust:

I've been using Token of Trust for my own company and advising other businesses to use Token of Trust.

With or without technical knowledge, Token of Trust is easy to integrate and fits any service that requires age verifications and KYC/AML solutions. Review collected by and hosted on G2.com.

What problems is Token of Trust solving and how is that benefiting you?

We've been able to automate our verification processes to save substantial time and provide us with the level of assurance that our customers are who they say they are. Review collected by and hosted on G2.com.

Show More

8/9/2023
Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Tobacco](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Tobacco")
AT

Verified User in Tobacco

Small-Business (50 or fewer emp.)

5/17/2023

"Big Time Saver for Compliance"

5/5

What do you like best about Token of Trust?

Token of Trust helps us to save time with heavy data filled reports that would otherwise require additional employee(s). Token of Trust has a quick response rate that makes resolving problems easy. Review collected by and hosted on G2.com.

What do you dislike about Token of Trust?

Token prefers hands on meetings and such. Review collected by and hosted on G2.com.

What problems is Token of Trust solving and how is that benefiting you?

Token of Trust generates all of our PACT and Excise Tax reports. It makes it much easier to submit and continue our daily activities. Review collected by and hosted on G2.com.

Show More

Response from Austin O'Brion of Token of Trust

[Editedit](https://www.g2.com/survey_responses/token-of-trust-review-8103520/official_response/edit)

Thank you! We're thrilled to hear that our platform has been a time-saver for you and that the ease of it helps you handle heavy data-filled compliance reports without the need for additional employees. Our quick response rate and efficient problem resolution are designed to make your experience seamless.

We apologize if you find our preference for hands-on meetings to be a downside. As we fine-tune our compliance products, we value your direct feedback in these meetings. That said, we will take your feedback on these meetings into consideration as we continue to improve our services.

Thank you again for choosing Token of Trust!

3/15/2024
Current UserValidated ReviewerIncentivizedSource: In-app

  

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
EF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

3/15/2024

"Best tool for fighting eCommerce fraud"

5/5

What do you like best about Token of Trust?

We've been using Token of Trust for over 4 years and our team finds it critical to their every day work. Our customers don't complain about the verification process and it helps up operate compliantly as well as keep fraud minimized. Review collected by and hosted on G2.com.

What do you dislike about Token of Trust?

Nothing to dislke about Token of Trust. Very satisfied with it as an identity verification and fraud prevention software. Review collected by and hosted on G2.com.

What problems is Token of Trust solving and how is that benefiting you?

Making sure that customers meet our minimum age requirements as well as investigating high risk orders. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

  

 ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet")
UI

Verified User in Internet

Small-Business (50 or fewer emp.)

3/15/2024

"Finally... An Identity Verification That's Blowing Our Minds!"

5/5

What do you like best about Token of Trust?

Token of Trust is a KYC solution that fits seamlessly into web3 projects. Review collected by and hosted on G2.com.

What do you dislike about Token of Trust?

It's hands down the best kyc and identity verification solution out there for small and mid-size operations. I can't think of anything negative. Review collected by and hosted on G2.com.

What problems is Token of Trust solving and how is that benefiting you?

We need to verify investor and put them through kyc for due diligence. Token of Trust helps us achieve this. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: In-app

## Questions about Token of Trust? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Token of Trust
](https://www.g2.com/products/token-of-trust/discussions/new)

GU

Guest User
•
Last activity 3 months ago

What is Token of Trust used for?

0 Upvotes

2

[
Join the conversation
](https://www.g2.com/discussions/what-is-token-of-trust-used-for)

[
View all Discussions
](https://www.g2.com/products/token-of-trust/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

8 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/token-of-trust/pricing)

##### ##### Token of Trust Features

Functionalities

Authentication Methods

Online Age Verification

Age Estimation

[
View More Features
](https://www.g2.com/products/token-of-trust/features)

## Top-Rated Alternatives

[

 ![Lightico](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lightico")

Lightico

4.8/5(369)

](https://www.g2.com/products/lightico/reviews)

[

 ![Avalara](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avalara")

Avalara

4/5(826)

](https://www.g2.com/products/avalara/reviews)

[

 ![Vertex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vertex")

Vertex

4.4/5(467)

](https://www.g2.com/products/vertex-inc-vertex/reviews)

[
View All Alternatives
](https://www.g2.com/products/token-of-trust/competitors/alternatives)

##### Categories on G2

[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection)[Sales Tax and VAT Compliance](https://www.g2.com/categories/sales-tax-and-vat-compliance)[Identity Verification](https://www.g2.com/categories/identity-verification)

[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection)[Sales Tax and VAT Compliance](https://www.g2.com/categories/sales-tax-and-vat-compliance)[Identity Verification](https://www.g2.com/categories/identity-verification)[Age Verification](https://www.g2.com/categories/age-verification)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Top auto dialer services for call centers](https://www.g2.com/discussions/top-auto-dialer-services-for-call-centers)[What on-premise data integration tools work well with PostgreSQL, REST APIs and GIS systems for a data team with a heterogeneous source environment?](https://www.g2.com/discussions/what-on-premise-data-integration-tools-work-well-with-postgresql-rest-apis-and-gis-systems-for-a-data-team-with-a-heterogeneous-source-environment)[Which live commerce solutions let retailers enable viewer engagement without expensive manual workarounds that add operational overhead at scale?](https://www.g2.com/discussions/which-live-commerce-solutions-let-retailers-enable-viewer-engagement-without-expensive-manual-workarounds-that-add-operational-overhead-at-scale)

[Is Diabolocom worth it for contact center payments?](https://www.g2.com/discussions/is-diabolocom-worth-it-for-contact-center-payments)[What's the best eCDN that delivers video content faster and reduces network load without requiring continuous manual configuration?](https://www.g2.com/discussions/what-s-the-best-ecdn-that-delivers-video-content-faster-and-reduces-network-load-without-requiring-continuous-manual-configuration)[Pros and Cons Details](https://www.g2.com/products/token-of-trust/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)