**toern offers an intelligent returns solution for e-commerce.** The software automates the entire returns process – from label creation to refunds – helping online stores turn returns from a cost factor into a strategic advantage. With seamless integration, toern easily fits into existing shop and logistics systems. The solution also supports smooth exchange processes, boosting customer satisfaction and repeat purchase rates. By leveraging intelligent data collection from images, text, and voice inputs, toern provides valuable insights into return behavior through AI-driven analytics, enabling data-based decisions that drive sustainable business optimization.