I like the ease of use of Todyl Security Platform once it is set up, as it provides peace of mind. I would consider using Todyl for a personal business if it were available to individual business owners. I also really value the SGN feature because it offers a great solution for remote clients and helps keep all traffic secure without the need for a traditional VPN. Additionally, the SIEM feature is important as it provides insights into events and helps manage and monitor security events. The initial setup of the platform was fairly simple according to what I'm told. Review collected by and hosted on G2.com.

I am not a huge fan of the most recent update that used to be agents and are devices now. When selecting a specific device for something, you can't select the device next to its hostname, you have to line the device up to the one you want and go over to the right of the screen and select the one you are working on. Review collected by and hosted on G2.com.

I find Todyl Security Platform very useful for streamlining log aggregation and centralizing alerting across our client organizations and services. The MXDR notes and the ability to access original records are particularly helpful. Having a summary cuts down on the amount of time we spend sifting through details while still allowing us to verify data points. The initial setup was relatively easy, thanks to the assistance from the Todyl support and engineer teams. Review collected by and hosted on G2.com.

One main improvement would be in the MXDR service, which we find sometimes client orgs being mixed up by the MXDR team--worst case scenario is when it appears there is some erroneous copying and pasting among clients. Review collected by and hosted on G2.com.

I like that Todyl Security Platform is proactive in their threat hunting. If an Indicator of Compromise (IOC) is found on a client, they will run this against their entire platform to ensure it's not present in another customer. They also have a commendable approach to customer communication, getting in touch promptly through Teams or a phone call if there's an issue. It has really saved us a headache. Additionally, I think the SASE platform works really well when implemented according to the SOP. The initial setup was pretty easy, and after figuring out our base settings, it was simple to mimic across our customers. Review collected by and hosted on G2.com.

I would like to see extra capabilities opened up on the EDR side (i.e. the ability to block USB). I would also like to expand on the SASE portion. I think it would be great to have the ability to setup failover if the customer had two ISPs on the SGN tunnels. I would also like to see the ability to build your own static routes in SASE. Review collected by and hosted on G2.com.

I really like the Todyl Security Platform's balance between strong security, usability, and partnership. It delivers meaningful security controls without overcomplicating deployment or day-to-day management, which is essential when supporting multiple client environments. The secure access model and policy enforcement are reliable and consistent, and the visibility into traffic and security activity is genuinely useful. End users have a smooth experience, which reduces friction and support tickets. I also appreciate the Todyl team's responsive and knowledgeable support. They show a partner-first approach that makes a real difference and inspires confidence in continuing to build on the platform. The platform's initial setup was straightforward and efficient, with core components easy to deploy, and the Todyl team was responsive and helpful throughout. Plus, Todyl seamlessly integrates with our existing security tools, strengthening access control and network security. Review collected by and hosted on G2.com.

As with most evolving security platforms, there are a few areas where Todyl could continue to improve. Reporting and analytics, while useful, could benefit from additional depth and customization—particularly for MSPs who need to quickly generate client-ready insights or compliance-oriented views. There are also opportunities for continued UI and workflow refinement as the platform grows. As new features are added, keeping navigation and configuration flows intuitive will be important to maintain operational efficiency at scale. That said, none of these have been blockers for us. The core functionality is solid, and improvements in these areas would mainly enhance usability and visibility rather than address fundamental gaps. Review collected by and hosted on G2.com.

I like that Todyl Security Platform acts as an extension of our team. They provide a 24/7 SOC, and they proactively shut down endpoints or mailboxes during incidents. The initial setup went pretty well, thanks to the engineer assigned to us who was very helpful. Review collected by and hosted on G2.com.

The Autotask PSA integration could use a few more improvements. When a Todyl employee spends time investigating an incident, I wish their ticket notes and their time would automatically be put into our Autotask ticket. Review collected by and hosted on G2.com.

I like that Todyl Security Platform provides multiple security products like SOC, SIEM, and MXDR in one platform, which means I don't have to manage multiple different vendors. It was much easier than expected to set up, and I don't have to staff a SOC for 24/7 monitoring since I can utilize the MXDR team to review all cases. They engage us if we need to take action, which is really convenient. Their support is fantastic, and very quick to respond. Review collected by and hosted on G2.com.

I would love for the GRC module to go further in mapping controls, providing proof, etc. for more standards such as CMMC Level 2. Review collected by and hosted on G2.com.

I like how simple and reliable the Todyl Security Platform is. It's a very light agent and nonintrusive, which is great for our clients' endpoint devices. I appreciate that it allows us to establish a VPN for our clients to their office and use remote desktop connection seamlessly. Additionally, Total was very easy to deploy to our clients using our ConnectWise agent install, making it simple to onboard new clients and devices. Review collected by and hosted on G2.com.

From time-to-time, on some of the older systems we support, we will have an agent go rogue and consume resources. And then we have to uninstall the SGN Connect agent and reinstall, but this does not happen very often for us. Review collected by and hosted on G2.com.

What we like best about Todyl is how simple and effective the SASE deployment is. It’s easy to roll out, works reliably across desktops and mobile devices, and gives us immediate visibility and control without having to manage on-prem hardware. The platform does a good job of consolidating security, networking, and remote access into a single solution that’s practical for small to mid-sized MSP environments. Review collected by and hosted on G2.com.

Some areas of the platform still feel like they’re evolving. Certain settings and workflows could be more intuitive, and deeper reporting or customization sometimes requires extra effort compared to more mature platforms. Review collected by and hosted on G2.com.

Todyl support and MXDR teams are very responsive.

Todyl conducts monthly review meetings to proactively address our concerns.

Todyl products are easy to install and require minimal upkeep effort.

Todyl portal is easy to use when configuring security stack Review collected by and hosted on G2.com.

API is in Beta and lacks features like retrieval of alert data Review collected by and hosted on G2.com.

Their support team is responsive, and the deployment team is very helpful when onboarding new clients. They take the time to understand each client's network to ensure a successful migration. Review collected by and hosted on G2.com.

Stability is an issue, as there appear to be frequent performance problems. Additionally, DNS resolution for on-premises services can occasionally be interrupted because of outdated entries. Review collected by and hosted on G2.com.