--- title: Tock Reviews meta\_title: 'Tock Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 96 reviews by the users' company size, role or industry to find out how Tock works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 96 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Reservation url: https://www.g2.com/categories/reservation --- ### Tock Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **effective guest communication** and seamless integration features of Tock for reservations. [(1 mentions)](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1350727&qs=pros-and-cons#reviews) Users find Tock to be **efficient and easy to use** , enhancing their reservation and communication experience. [(1 mentions)](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1349569&qs=pros-and-cons#reviews) Users find Tock to be **efficient and user-friendly** , enhancing their reservation and guest communication experience. [(1 mentions)](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1350448&qs=pros-and-cons#reviews) Users value Tock's **superior guest communication and integrations** , making reservation management efficient and straightforward. [(1 mentions)](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1350492&qs=pros-and-cons#reviews) Users appreciate the **efficient reservation management** offered by Tock, noting excellent guest communication and integration. [(1 mentions)](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1348984&qs=pros-and-cons#reviews) Users find Tock's navigation **unintuitive** , making it challenging to manage reports and reservations effectively. [(1 mentions)](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1350509&qs=pros-and-cons#reviews) Users find Tock's interface to be **not user-friendly** , making navigation through reports and reservations challenging. [(1 mentions)](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1349226&qs=pros-and-cons#reviews) Users find Tock's navigation **unintuitive** , making it difficult to manage reports and reservations efficiently. [(1 mentions)](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1350788&qs=pros-and-cons#reviews) Users find the **reservation system unintuitive** , indicating challenges in navigation for reports and management. [(1 mentions)](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1349400&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Tock ##### 1. Communication Users appreciate the **effective guest communication** and seamless integration features of Tock for reservations. [ See 1 mentions ](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1350727&qs=pros-and-cons#reviews) See Related User Reviews BW Ben W. Mid-Market (51-1000 emp.) 5.0/5 "Tock is efficent and easy to use." What do you like about Tock? Tock is efficent and easy to use for making reservations. The guest communication and integration is better than most. ##### 2. Ease of Use Users find Tock to be **efficient and easy to use** , enhancing their reservation and communication experience. [ See 1 mentions ](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1349569&qs=pros-and-cons#reviews) See Related User Reviews BW Ben W. Mid-Market (51-1000 emp.) 5.0/5 "Tock is efficent and easy to use." What do you like about Tock? Tock is efficent and easy to use for making reservations. The guest communication and integration is better than most. ##### 3. Efficiency Users find Tock to be **efficient and user-friendly** , enhancing their reservation and guest communication experience. [ See 1 mentions ](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1350448&qs=pros-and-cons#reviews) See Related User Reviews BW Ben W. Mid-Market (51-1000 emp.) 5.0/5 "Tock is efficent and easy to use." What do you like about Tock? Tock is efficent and easy to use for making reservations. The guest communication and integration is better than most. ##### 4. Integrations Users value Tock's **superior guest communication and integrations** , making reservation management efficient and straightforward. [ See 1 mentions ](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1350492&qs=pros-and-cons#reviews) See Related User Reviews BW Ben W. Mid-Market (51-1000 emp.) 5.0/5 "Tock is efficent and easy to use." What do you like about Tock? Tock is efficent and easy to use for making reservations. The guest communication and integration is better than most. ##### 5. Reservations Management Users appreciate the **efficient reservation management** offered by Tock, noting excellent guest communication and integration. [ See 1 mentions ](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1348984&qs=pros-and-cons#reviews) See Related User Reviews BW Ben W. Mid-Market (51-1000 emp.) 5.0/5 "Tock is efficent and easy to use." What do you like about Tock? Tock is efficent and easy to use for making reservations. The guest communication and integration is better than most. ### Top Cons or Disadvantages of Tock ##### 1. Navigation Issues Users find Tock's navigation **unintuitive** , making it challenging to manage reports and reservations effectively. [ See 1 mentions ](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1350509&qs=pros-and-cons#reviews) See Related User Reviews BW Ben W. Mid-Market (51-1000 emp.) 5.0/5 "Tock is efficent and easy to use." What do you dislike about Tock? it's sometimes a little unintuitive and could be eaiser to navigate through reports and reservation management ##### 2. Not User-Friendly Users find Tock's interface to be **not user-friendly** , making navigation through reports and reservations challenging. [ See 1 mentions ](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1349226&qs=pros-and-cons#reviews) See Related User Reviews BW Ben W. Mid-Market (51-1000 emp.) 5.0/5 "Tock is efficent and easy to use." What do you dislike about Tock? it's sometimes a little unintuitive and could be eaiser to navigate through reports and reservation management ##### 3. Poor Navigation Users find Tock's navigation **unintuitive** , making it difficult to manage reports and reservations efficiently. [ See 1 mentions ](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1350788&qs=pros-and-cons#reviews) See Related User Reviews BW Ben W. Mid-Market (51-1000 emp.) 5.0/5 "Tock is efficent and easy to use." What do you dislike about Tock? it's sometimes a little unintuitive and could be eaiser to navigate through reports and reservation management ##### 4. Reservation System Issues Users find the **reservation system unintuitive** , indicating challenges in navigation for reports and management. [ See 1 mentions ](https://www.g2.com/products/tock/reviews?filters%5Bsentiment_snippet%5D=1349400&qs=pros-and-cons#reviews) See Related User Reviews BW Ben W. Mid-Market (51-1000 emp.) 5.0/5 "Tock is efficent and easy to use." What do you dislike about Tock? it's sometimes a little unintuitive and could be eaiser to navigate through reports and reservation management ## Top-Rated Alternatives [ ![OpenTable for Restaurants](https://images.g2crowd.com/uploads/product/hd_favicon/4b7e2cd35c09c77fa4cd0dedc105ac8f/opentable-for-restaurants.svg "OpenTable for Restaurants") OpenTable for Restaurants 4.4/5(284) ](https://www.g2.com/products/opentable-for-restaurants/reviews) [ ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ ![Owner.com](https://images.g2crowd.com/uploads/product/hd_favicon/9a43d79578d948ee48849114b86b2603/owner-com%282%29.svg "Owner.com") Owner.com 4.8/5(415) ](https://www.g2.com/products/owner-com/reviews) [ View All Alternatives ](https://www.g2.com/products/tock/competitors/alternatives) ![Verified User in Wine and Spirits](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wine and Spirits") UW Verified User in Wine and Spirits Mid-Market (51-1000 emp.) 8/8/2024 "Easy to use, happy with Tock" 5/5 What do you like best about Tock? Tock makes managing a plethora of reservations and businesses easy and streamlines the reservation process and communications with guests! Very happy user. Review collected by and hosted on G2.com. What do you dislike about Tock? I wish that there was a way to add multiple emails or phone numbers to one person's name/account Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? Managing reservations without needing to talk to each person who wants a reservation with an easy to use website Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Mid-Market (51-1000 emp.) 8/8/2024 "Great interface, app could be better" 3.5/5 What do you like best about Tock? There are so many capabilities! It makes our service run smoothly and we can track visitors. Review collected by and hosted on G2.com. What do you dislike about Tock? I don't like using the app - it could be simplified to be easier to use, instead of scrolling in and out to access features. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? Tock helps us create reservations for guests. I especially like the feature to book via email/text. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JL Jared L. Chef Enterprise (\> 1000 emp.) 8/8/2024 "Tock review" 4.5/5 What do you like best about Tock? User experience is easy and productive ab. Review collected by and hosted on G2.com. What do you dislike about Tock? The user experience is hard to understand by customer standards Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? Reservations management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Small-Business (50 or fewer emp.) 8/10/2024 "Great booking software" 2.5/5 What do you like best about Tock? Easy to see adn move around tables. Making special events or special services is easy. The onboarding experience was ppainless. Review collected by and hosted on G2.com. What do you dislike about Tock? Do not love that the reviews are private and not public. It is on the priceier side. The scheduling of the services is needlessly complicated. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? Keeping our reservation in order and making special events Review collected by and hosted on G2.com. Show More Response from David Wigder of Tock [Editedit](https://www.g2.com/survey_responses/tock-review-9988302/official_response/edit) Thank you. We appreciate your positive feedback on Tock's ease of use and onboarding process. We understand your concerns and thank you for taking the time to share this feedback. We will make sure it’s heard by the right team. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Mid-Market (51-1000 emp.) 8/12/2024 "Straightforward back end; good implementation" 4.5/5 What do you like best about Tock? I use the back end mainly, and the reports are straightforward and comprehensive. The implementation went well. It's been easy to figure things out that we needed. Review collected by and hosted on G2.com. What do you dislike about Tock? Haven't seen any downsides yet, going well. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? We have events that we want to sell tickets for in advance; Tock works great for these! Review collected by and hosted on G2.com. Show More Response from Dezie O of Tock [Editedit](https://www.g2.com/survey_responses/tock-review-9992359/official_response/edit) Thank you for the positive feedback! We're pleased to hear that Tock has been easy to use and has met your needs effectively. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 8/7/2024 "Great for creating ticketed events" 3.5/5 What do you like best about Tock? Easy to create events & track customers! Review collected by and hosted on G2.com. What do you dislike about Tock? Some settings to not transfer when I duplicate an event (such as the custom cancellation policy) and it would save me a lot of time if they did. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? It allows us to book regular restaurant reservations and ticketed events/classes on our property. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wine and Spirits](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wine and Spirits") AW Verified User in Wine and Spirits Small-Business (50 or fewer emp.) 8/13/2024 "Convenient and easy to use" 5/5 What do you like best about Tock? Convenient, like being able to update guest notes and visit notes. Customer service is helpful Review collected by and hosted on G2.com. What do you dislike about Tock? Takes time to learn...but once you have it down the ease of booking is helpful Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? Takes the guess work out of booking, gives clients options in booking different experiences. Review collected by and hosted on G2.com. Show More Response from Dezie O of Tock [Editedit](https://www.g2.com/survey_responses/tock-review-9998206/official_response/edit) Thank you for your positive feedback! We're pleased to hear that Tock has made booking convenient for you and provided helpful options for different experiences. Learning a new system can be a challenge, but we're glad to hear that you found it worthwhile. We appreciate your support! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wine and Spirits](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wine and Spirits") AW Verified User in Wine and Spirits Mid-Market (51-1000 emp.) 8/8/2024 "Tock has upgraded our reservation system for the most part..." 4.5/5 What do you like best about Tock? It is a straightforward system to use and has helped us streamline reservations between four properties. Review collected by and hosted on G2.com. What do you dislike about Tock? It is hard to accurately track guest count when using Wine Direct. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? It is streamlining our reservation system, making it easy to book and track reservations between multiple properties Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wine and Spirits](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wine and Spirits") UW Verified User in Wine and Spirits Enterprise (\> 1000 emp.) 8/8/2024 "A time and a place" 4.5/5 What do you like best about Tock? I enjoy the fluidity of the system, it supports my business and grants me the structure needed to run it. Review collected by and hosted on G2.com. What do you dislike about Tock? The tagging system can be clunky but I love the heirarchy of the design interface. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? Energizing our solutions to recieve increased clientele. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wine and Spirits](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wine and Spirits") AW Verified User in Wine and Spirits Small-Business (50 or fewer emp.) 8/7/2024 "Tock has become my favorite scheduling system by far. Very easy to use and to understand." 5/5 What do you like best about Tock? That I can intigrate Commerce 7 into reservations, and all customer support is perfect and quick. Review collected by and hosted on G2.com. What do you dislike about Tock? Since the new update, there isn't anything I don't like about Tock Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? How to keep waitlists in line and keeping track of reservation times. Review collected by and hosted on G2.com. 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