--- title: Tock Reviews meta\_title: 'Tock Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 96 reviews by the users' company size, role or industry to find out how Tock works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 96 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Reservation url: https://www.g2.com/categories/reservation --- # Tock Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Tock but has limited features. Are you part of the Tock team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From eliminating no-shows to controlling costs, Tock builds tools that help businesses adapt to hospitality’s ever-changing needs through greater creativity and control. Restaurants, wineries, hotels, and bars all around the world love Tock for its flexibility, customization, and world-class support. * * * Seller [Tock](https://www.g2.com/sellers/tock) Discussions [Tock Community](https://www.g2.com/products/tock/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Dezie O Show More ## Pricing Pricing provided by Tock. ### Base Starting at $79.00 Per Month ### Essential Starting at $199.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/tock/pricing) ## Top-Rated Alternatives [ ![OpenTable for Restaurants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OpenTable for Restaurants") OpenTable for Restaurants 4.4/5(284) ](https://www.g2.com/products/opentable-for-restaurants/reviews) [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ ![Owner.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Owner.com") Owner.com 4.8/5(415) ](https://www.g2.com/products/owner-com/reviews) [ View All Alternatives ](https://www.g2.com/products/tock/competitors/alternatives) ## User Insights Average based on 96 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) KB Kent B. Private Dining Manager Small-Business (50 or fewer emp.) 8/8/2024 "Best of multiple reservation platforms that I've used" 4/5 What do you like best about Tock? Experience delineation for guests. Customer service team is fantastic. Singular backend platform versus other companies' app vs web portals. Review collected by and hosted on G2.com. What do you dislike about Tock? Some common sense quality of life issues need to be fixed, such as trying to create multiple closed days in a row. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? Allows us to customize our reservation template to a much more granular level than other platforms. We offer multiple experiences and can clearly outline them for guests, whereas Resy only allowed us 15 characters on a button to do so. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Small-Business (50 or fewer emp.) 8/12/2024 "Great all around support for my high end restaurant." 5/5 What do you like best about Tock? Tockk has had amazing customer service and has really helped us hone in on our business. Deposits have decreased cancellations dramatically since we started taking them and integration into our day-to-day has been smooth as possible. The biggest thing I respect about talk is that they have not changed their pricing since we signed up with them 6+ years ago. This goes along way with us. Review collected by and hosted on G2.com. What do you dislike about Tock? There are often a lot of changes to the platform which can make it slightly difficult to train staff. I will say that the communications on the changes are quite good. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? I would say the ability to limit cancellations and no-shows with deposits has been huge for us. Review collected by and hosted on G2.com. Show More Response from Dezie O of Tock [Editedit](https://www.g2.com/survey_responses/tock-review-9993697/official_response/edit) Thank you for your review! It's great to hear that our deposit feature has significantly reduced cancellations and no-shows for your restaurant. We appreciate the feedback and will make sure it’s heard by the right team. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Thao D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thao D.") TD Thao D. Assistant general manager Small-Business (50 or fewer emp.) 8/8/2024 "Industry Professional" 4/5 What do you like best about Tock? After years of using TOCK as a business and consumer, I find it very easy to navigate. It is most up to date with new and high end dining. Review collected by and hosted on G2.com. What do you dislike about Tock? It can be a little difficult at first using TOCK as a restaurant. There are little trick and tips to navigate it easier but at times it can be time consuming. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? The availability to change a restaurant's backend in real time is a great help. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Erin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin A.") EA Erin A. Director of Operations & Logistics Small-Business (50 or fewer emp.) 8/7/2024 "Good, but nothing's perfect" 3.5/5 What do you like best about Tock? Integrations between our ecommerce system to pull in details about guests. Review collected by and hosted on G2.com. What do you dislike about Tock? Some of the functionality that would work best for our team isn't available, such as the ability to make multiple experiences available on one table. There are some features that are very intuitive, but others that are not as easy to utilize. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? Guest ability to see live availability and book their own experiences saves our team a great deal of phone/email work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wine and Spirits](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wine and Spirits") AW Verified User in Wine and Spirits Small-Business (50 or fewer emp.) 8/8/2024 "Easy team communication and collaboration" 4/5 What do you like best about Tock? Having sections for guest notes, easy to reference icons, and team access to accounts is helpful. It helps the team to communicate prior to visits leading to a seamless experience for the guest. Review collected by and hosted on G2.com. What do you dislike about Tock? I wish businesses could edit user names and email addresses. With our integration in our CRM it often creates duplicate acocunts for guests who misspell their name or email and we can't merge the accounts becuase it won't corredtly map back to Tock (i.e. if they are a club member) Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? Keeping our reservations organized with guest notes and reference information saved so we don't need to constantly check in on allergies and preferences for repeat guests. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JC Jennifer C. Foh manager Mid-Market (51-1000 emp.) 8/8/2024 "So glad we switched" 5/5 What do you like best about Tock? We love the ease of use across all our restaurants. The ability to take deposits and payments for events has been a huge part of why we switched to Tock and why we love it. Review collected by and hosted on G2.com. What do you dislike about Tock? Sometimes the app updates frequently and is disruptive for service. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? Our reservations have picked up using tock and we love the email reviews. It allows us to interact directly with our guests after their visit Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BW Ben W. DTC Sales Manager Mid-Market (51-1000 emp.) 9/24/2024 "Tock is efficent and easy to use." 5/5 What do you like best about Tock? Tock is efficent and easy to use for making reservations. The guest communication and integration is better than most. Review collected by and hosted on G2.com. What do you dislike about Tock? it's sometimes a little unintuitive and could be eaiser to navigate through reports and reservation management Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? Tock makes online reservations easy for cusotmers to make aqnd manage Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller GC Gibson C. Wholesale Director Small-Business (50 or fewer emp.) 8/8/2024 "Tock for use in winery tasting rooms" 5/5 What do you like best about Tock? At our vineyard and winery the best features of Tock are the CRM capabilities that allow our staff to leave and read insights about our clients as well as its integrations in our POS software Review collected by and hosted on G2.com. What do you dislike about Tock? There are not many! That said, we do wish there was a better system for holding credits for no shows Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? The constant updates and taking in customer feedback is highly important to us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AH Amanda H. Marketing Small-Business (50 or fewer emp.) 8/9/2024 "Easy, user friendly!" 5/5 What do you like best about Tock? The accessbility for front end user and easy to navigate on platform. Review collected by and hosted on G2.com. What do you dislike about Tock? The lack of comprehensive reports on the back end. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? I don't believe they're necessarily solving a problem per se, as there are quite a few different reservation platforms, but it is in line with the industry average and familairity within the industry so we align with our peers in the Napa Valley. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MA Mr Charles A. Owner/GM Small-Business (50 or fewer emp.) 8/8/2024 "Battle Tested!!" 5/5 What do you like best about Tock? I enjoy the ease of use offered by the dashboard and the lightning fast response time whenever I need a customer service issue addressed. Review collected by and hosted on G2.com. What do you dislike about Tock? I believe a quicker blueprint application process could be helpful to make seasonal changes on the fly. Review collected by and hosted on G2.com. What problems is Tock solving and how is that benefiting you? TOCK helps me to communicate seamlessly with customers and provides flexibility to make changes and automatically update customers with a few clicks! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Tock? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Tock ](https://www.g2.com/products/tock/discussions/new) GU Guest User What is Tock used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-tock-used-for) [ View all Discussions ](https://www.g2.com/products/tock/discuss) ## Pricing Options Pricing provided by Tock. ### Base Starting at $79.00 Per Month ### Essential Starting at $199.00 Per Month ### Premium Starting at $339.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/tock/pricing) Tock Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_959042454e45203495e2dbd974765fdd/sevenrooms.png "Product Avatar Image") SevenRooms 4.7/5(76) [ Compare Now ](https://www.g2.com/compare/sevenrooms-vs-tock) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c153373aa7aa834a4234a1a2bb2de846/opentable-for-restaurants.png "Product Avatar Image") OpenTable for Restaurants 4.4/5(284) [ Compare Now ](https://www.g2.com/compare/opentable-for-restaurants-vs-tock) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69bec80aeb191ffa73269457835c811d/yelp-guest-manager.png "Product Avatar Image") Yelp Guest Manager 4.2/5(47) [ Compare Now ](https://www.g2.com/compare/tock-vs-yelp-guest-manager) ##### ##### Tock Features Platform Basics Reporting Interoperability Back Office Built-in Accounting Real-Time Analytics Front of Office Point of Sale (POS) Table Management Reservations Platform Data Dashboard [ View More Features ](https://www.g2.com/products/tock/features) ##### Categories on G2 [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Food Delivery](https://www.g2.com/categories/food-delivery-software)[Restaurant Reservations](https://www.g2.com/categories/restaurant-reservations) ##### Explore More [Which media monitoring software is easiest to use](https://www.g2.com/discussions/which-media-monitoring-software-is-easiest-to-use)[Which digital communications governance platforms catch regulatory exceptions and suspicious communications patterns automatically?](https://www.g2.com/discussions/which-digital-communications-governance-platforms-catch-regulatory-exceptions-and-suspicious-communications-patterns-automatically)[Which database comparison tools have advanced filtering options that let teams focus on critical differences only?](https://www.g2.com/discussions/which-database-comparison-tools-have-advanced-filtering-options-that-let-teams-focus-on-critical-differences-only) [What's the best sales engagement platform for SaaS companies running a mix of inbound and outbound with a product-led growth motion?](https://www.g2.com/discussions/what-s-the-best-sales-engagement-platform-for-saas-companies-running-a-mix-of-inbound-and-outbound-with-a-product-led-growth-motion)[Best ATS Software](https://www.g2.com/discussions/best-ats-software-for-tracking-job-applicants)[Pros and Cons Details](https://www.g2.com/products/tock/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)