[ Toast Reviews ](https://www.g2.com/products/toast/reviews) [ Toast Reviews ](https://www.g2.com/products/toast/reviews) # Toast Features ##### ## Employee Self Service (3) Web Portal Allows employees to access current and past pay stubs, W-2 forms, and additional salary information. Benefits Manager Allows employees to answer or update questions pertaining to benefits and receive information about benefit providers. Mobile Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. Show More ##### ## Administration (18) Payroll Entry Allows administrator to enter payroll for all employees based on salary or total hours worked. Time Off Accrual Calculation and tracking of sick and vacation days. Direct Deposit Automatically deposits paychecks into employees' bank accounts. Pre-tax Deductions Automatically deducts wages for health care, 401(k) plans, etc. from paychecks. Wage Garnishment Allows administrator to set up for wage garnishments to be deducted automatically from employers' paychecks. Approvals Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver. Check/W-2 Printing Allows administrators to print valid paychecks and W-2 forms. Check/W-2 Delivery Sends printed checks to administrator to distribute to employees. Inventory Management Tracks inventory in real time as purchases are made so users are aware of the need to restock. Employee Management Schedules employees, tracks productivity, and allows for multiple user profiles. Reporting Provides users with reporting on key data such as sales, inventory, revenue, and more. E-commerce Integration Connects with an online store to either track inventory sold online or process online payments. Menu Building Creating a menu within the platform for servers to input orders or for online ordering. Inventory Management Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage. Employee Scheduling Tools to create work schedules for your employees. Accounting Tracking revenue and expenses within the platform. Reporting & Analytics Reporting and analytics on a variety of data and metrics. Loyalty Management The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers. Show More ##### ## Taxes (3) Tax Calculation Calculates taxes due and may include resources or tools for federal and state tax compliance. Tax Filing Files payroll tax forms automatically for federal, state, and local taxes. Automatic Tax Payment Allows payroll vendor, via power of attorney, to make electronic payments of withheld taxes to government. Show More ##### ## Integration (4) API / Integration Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Time Tracking Integration Enables administrator to import hours from time tracking systems. Accounting Integration Provides standard integration with third party accounting software. Core HR Integration Provides standard integration with third party core HR software. Show More ##### ## Platform (4) Reporting and Dashboards Access pre-built and custom reports and dashboards. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. Performance and Reliability Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. Scalability Allows administrator to easily add employees and grow payroll process as their company grows. Show More ##### ## POS (5) Credit Card Payments Processes credit card payments either within the platform or using an outside processing company. Barcode Scanning Allows users to scan barcodes to obtain pricing and item information when checking out a customer. Hardware Integration Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more. Price Adjustments Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout. Receipts Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt. Show More ##### ## Marketing (2) Loyalty Programs Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons. Email Marketing Uses email to send marketing material to customers such as coupons, special offers, and more. Show More ##### ## Meal Service (5) Payment Gateway The ability to proces credit card payments within the platform. Table Management The ability to see all the tables in a restaurant, their availability, and the status of their orders. Check Adjustment Adjusting or splitting checks to reflect discounts or refunds. Kitchen Tickets The ability to send order tickets to the kitchen to either be printed or appear on a screen. Takeout & Delivery Tools to help create an online ordering service for delivery and takeout. Show More ##### ## Platform Basics (2) Reporting Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Show More ##### ## Back Office (4) Accounting Tools to track financial data on a day-to-day basis, both incoming and outgoing. Employee Management The ability to manage employee schedules, payroll, or onboarding. Analytics Analysis of data collected by the platform in order to glean usable business insights. Inventory Management Tools to track current inventory against menus and recipes in order to ensure that the restaurant is properly stocked. Show More ##### ## Front of Office (4) POS Tool to place customer orders and collect payment. Table Management The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive. Kitchen Ticketing Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table. Reservations The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. Show More ##### ## Platform Data (1) Dashboard Has a centralized dashboard for users to interact with Show More ##### ## Generative AI (2) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Agentic AI - Restaurant Management (3) Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Customer Data and Insights (3) Customer Analytics Delivers tailored messages and offers to individual customers to increase engagement and conversions. Customer Database Provides central repository for guest profiles, visit history, preferences, and engagement data. Customer Segmentation Enables grouping customers by behavior, spend, visit frequency, or preferences for relevant marketing. Show More ##### ## Campaign Management (3) Marketing Automation Automates campaigns based on customer actions, milestones, or predefined rules. Email Marketing Supports promotional email campaigns with scheduling and performance tracking. SMS & Push Notifications Enables real time communication for offers, reminders, and updates. Show More ##### ## Engagement and Retention (3) Offers Management Allows creation and tracking of discounts, coupons, and limited-time promotions. Rewards Program Encourages repeat visits and higher lifetime value through points, tiers, or exclusive perks. Reputation Management Helps generate, monitor, and respond to online reviews that influence customer trust. Show More ##### ## Integration and Compliance (3) Analytics and Reporting Provides visibility into campaign performance, ROI, customer behavior, and revenue impact. Integrations Allows integration with POS software, food delivery platforms and other third-party restaurant software. Compliance and Consent Management Ensures proper handling of opt-ins, unsubscribe requests, and regulatory requirements. 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