Kiffany R.
KR
Kiffany R.
Management
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to navigate"
5/5
What do you like best about Toast?

Glad this program was developed so can inform and help people do there buisness in comfort Review collected by and hosted on G2.com.

What do you dislike about Toast?

Really don’t have any dislikes I’m just now getting use to checking it out Review collected by and hosted on G2.com.

Christian k.
CK
Christian k.
Manager
Small-Business (50 or fewer emp.)
"Easy as putting butter on toast"
3.5/5
What do you like best about Toast?

If you are looking for an integrated platform with all the bells and whistles , toast is for you! You get low fees, dedicated pos, and more tools then you know what to dk with Review collected by and hosted on G2.com.

What do you dislike about Toast?

The ui while friendly sometimes interferes and makes it hard to manage all the pos machines Review collected by and hosted on G2.com.

Angela W.
AW
Angela W.
Heritages
Small-Business (50 or fewer emp.)
"Unbelievable"
5/5
What do you like best about Toast?

I think that Toast is great and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Toast?

There is nothing that I don’t like about toast. Review collected by and hosted on G2.com.

Nicole R.
NR
Nicole R.
Lead cafe fresco
Financial Services
Mid-Market (51-1000 emp.)
"Great software"
5/5
What do you like best about Toast?

The different programs it offers. The knowledgeable staff members. Quality of the product and services Review collected by and hosted on G2.com.

What do you dislike about Toast?

I haven't found anything that I did not like about it Review collected by and hosted on G2.com.

Makeena C.
MC
Makeena C.
Freelance Writer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"My great experience with Toast"
4.5/5
What do you like best about Toast?

Toast was very helpful of making sure I was able to do what I needed to do successfully. It was fast and easy to use and I didn’t have to worry about anything. Review collected by and hosted on G2.com.

What do you dislike about Toast?

I could say though, that they could do a better job at with the timing of everything. Review collected by and hosted on G2.com.

Danae D.
DD
Danae D.
Baker
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great Restaurant Tool"
5/5
What do you like best about Toast?

I loved how easy it was to navigate through the site and choose what I wanted!! It completely changed how my guest shop in my store online Review collected by and hosted on G2.com.

What do you dislike about Toast?

It didn’t let me add contactless pay and confusing at first. Review collected by and hosted on G2.com.

J. C.
JC
J. C.
Merchandiser
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great product"
4/5
What do you like best about Toast?

It is easy to use and very simple to understand Review collected by and hosted on G2.com.

What do you dislike about Toast?

I think it could of been more user friendly Review collected by and hosted on G2.com.

Kristen S.
KS
Kristen S.
Web Design Specialist
Small-Business (50 or fewer emp.)
"Very good"
5/5
What do you like best about Toast?

I find the whole operation just good for business it's helped me better understand everything. Review collected by and hosted on G2.com.

What do you dislike about Toast?

There was some difficulty logging in but I figured it out fast. Review collected by and hosted on G2.com.

Hope p.
HP
Hope p.
Cashier
Small-Business (50 or fewer emp.)
"G2 outlook on product"
5/5
What do you like best about Toast?

You can recieve awards and incentives for being a member Review collected by and hosted on G2.com.

What do you dislike about Toast?

High cost including monthly subscriptions hard ware fees and such Review collected by and hosted on G2.com.

CW
Craig W.
Owner
Small-Business (50 or fewer emp.)
"Makes running a restaurant easier"
5/5
What do you like best about Toast?

We use Toast for all of our restaurant needs. This includes POS, Payroll, Marketing and Invoices/Inventory. The way the system integrates everything is so nice and we have so much information at our fingertips. Crucial for running in a low margin industry.

We also love their hardware. It seems Toast have really thought hard about how the POS and KDS systems work. We just installed a new KDS screen this week and it was actiually a joy to mount and get up and running. We had it ready to go in less than 30 minutes. It was just so easy.

Also, the online video libarary and support site is very good. Review collected by and hosted on G2.com.

What do you dislike about Toast?

Overseas customer service for ToastTab can be frustrating. It seems that Payroll and XTRAChef customer service is still mostly skilled US based people and good to work with. Review collected by and hosted on G2.com.

Response from Carrisa Anderson of Toast
Edit edit

Hi Craig, Thank you for your detailed review! We’re glad to hear that Toast is making restaurant management easier for you and that you love the seamless integration and hardware. We appreciate your feedback on customer service and will keep working to improve. If you need any support, we’re here to help!