Austen G.
AG
Austen G.
associate
Small-Business (50 or fewer emp.)
"All My Rewards in One Place—Love It"
5/5
What do you like best about Toast?

It keeps all your rewards in one place it is very convenient Review collected by and hosted on G2.com.

What do you dislike about Toast?

Nothing yet it’s very good it is a solid app. Review collected by and hosted on G2.com.

Jenna M.
JM
Jenna M.
Senior Account Manager
Small-Business (50 or fewer emp.)
"Effortless Online Ordering and Seamless Login"
3.5/5
What do you like best about Toast?

I like that Toast is easy to use and has a seamless login process. I appreciate not having to jump through a million hoops to log in, making it more straightforward and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Toast?

I only use it through specific restaurants/cafes, and I don't go to the app on my own and browse. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
EF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Outstanding Software and Exceptional Support"
5/5
What do you like best about Toast?

The on boarding was thorough and paced out well. The software is fantastic and always evolving to provide even more functionality. Finally, the customer support is ever present - they are a true partner for our business. Review collected by and hosted on G2.com.

What do you dislike about Toast?

Nothing! They have delivered on all aspects that we had hoped they would and continue to provide more tools for us Review collected by and hosted on G2.com.

Sara M.
SM
Sara M.
Marketing and Community Manager
Small-Business (50 or fewer emp.)
"Streamlines Payments, Easy to Use, Needs More Partners"
5/5
What do you like best about Toast?

I like that a lot of people use Toast for different restaurants, which allows me to save my information and easily log in to order more food for pickup. I also appreciate that it streamlines my payment processing for online ordering. Review collected by and hosted on G2.com.

What do you dislike about Toast?

Honestly, if more restaurants were on Toast, that would be great. Review collected by and hosted on G2.com.

Rachel K.
RK
Rachel K.
Therapist
Small-Business (50 or fewer emp.)
"Easy to Use for Picking Up Orders on the Go"
4/5
What do you like best about Toast?

Easy to use to pick up orders on the go, particularly coffee Review collected by and hosted on G2.com.

What do you dislike about Toast?

Not everywhere used toast for ordering food Review collected by and hosted on G2.com.

Bayla L.
BL
Bayla L.
"User-Friendly with Accurate Order Tracking"
5/5
What do you like best about Toast?

I love how user-friendly Toast is. The feature of being able to see when my order will arrive and the accuracy of that feature is something I really value. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Toast?

I would love if Toast could partner with more kosher restaurants. Review collected by and hosted on G2.com.

Ashley A.
AA
Ashley A.
Account Executive
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great modern day POS for restaurants!"
5/5
What do you like best about Toast?

what i like about toast is it just makes all of our marketing easy. i can run promos, loyalty program, see what’s working...all in one place. saves time, gets results. Review collected by and hosted on G2.com.

What do you dislike about Toast?

probably the email builder as its kinda clunky and limited. not a ton of design flexibility and feels basic compared to real marketing tools. gets the job done but not great if you wanna get creative Review collected by and hosted on G2.com.

Sara C.
SC
Sara C.
"Set It and Forget It: Effortless Product Management"
4/5
What do you like best about Toast?

I like that Toast allows for easy descriptions of products and easy access to pull reports. I also appreciate that I can set it and forget it. The descriptive help is something I value and find useful. Review collected by and hosted on G2.com.

What do you dislike about Toast?

There isn't anything negative that I have experienced with Toast Review collected by and hosted on G2.com.

Mason M.
MM
Mason M.
Brand Account Manager
Small-Business (50 or fewer emp.)
"Easy to Learn and Navigate, with Handy Handheld Devices"
5/5
What do you like best about Toast?

I liked how easy it was to learn to navigate and how there are handheld devices Review collected by and hosted on G2.com.

What do you dislike about Toast?

Nothing, it worked perfectly for my work environment Review collected by and hosted on G2.com.

Darrian H.
DH
Darrian H.
Data analyst
Mid-Market (51-1000 emp.)
"Simple Payment Collection, but Fees Need Improvement"
3/5
What do you like best about Toast?

I like the simplicity of Toast and found the initial setup easy. Review collected by and hosted on G2.com.

What do you dislike about Toast?

I don't like that the transaction fee could be lower. I believe it should be a flat transaction or monthly fee since you also have to purchase the machine. Review collected by and hosted on G2.com.