I appreciate how Toast streamlines operations for businesses in the food service industry. It offers a comprehensive suite of tools designed to manage various aspects of a restaurant's day-to-day activities. The integrated system simplifies order taking, payment processing, and even inventory management. Furthermore, it provides valuable insights through reporting features, allowing for better decision-making. Overall, its focus on enhancing efficiency and customer experience is a significant benefit. Review collected by and hosted on G2.com.

Toast’s hardware is reliable, but you can’t mix and match with cheaper third‑party options. If something breaks or you want to expand, you’re buying Toast‑branded gear at Toast‑branded prices. Review collected by and hosted on G2.com.

POS but quite frankly it's nothing special. Review collected by and hosted on G2.com.

Disaster to onboard. Software is constantly causing issues with our customers. Toast support is absolute garbage. Most of the time support can't even assist you. Review collected by and hosted on G2.com.

As a consumer of Toast my favorite part is it recognizes my card number and will send me my receipt via email with out even being prompted to. I also like that it saves my information so that any retailer that uses toast it will be easy for me to make a payment with out having to find my card. Review collected by and hosted on G2.com.

Since I am only a consumer, I don't know the back end product enough to have dislikes, but as a consumer I love when restaurants use toast. Review collected by and hosted on G2.com.

Everything is much easier. You use Toast just like using any tablet. Processing credit card transactions is easy. Resolving payment-related issues is easy. At the same time, it’s extremely simple and user-friendly. In addition, the reporting system is amazing. You can view your reports in detail from every different perspective you want. And all in a very simple way. And just from your phone Review collected by and hosted on G2.com.

I think the biggest problem is the connection issue. Unfortunately, since you use it while moving around, the connection can easily drop. And when this happens, the contact with the kitchen also gets cut off, and if you don’t notice it, this connection problem can create very serious issues at the restaurant. I think this needs to be fixed Review collected by and hosted on G2.com.

I like Toast mostly for the naming convention that lets you name your own checks and tabs. It's great for keeping track of things that way. I also find it easy to search for items on the menu for the kitchen or the drink menu. The search function is simple and links to either the kitchen or the bar, which makes it convenient. Additionally, I appreciate how you can use multiple different cards to split one check very simply. Review collected by and hosted on G2.com.

I didn't like that the names of the checks actually got printed on the customer's receipt. So I probably wouldn't have that as a function. Review collected by and hosted on G2.com.

I like that Toast is easy to operate. It's great how I don't have to go to different apps to check my schedule or get my paystubs—everything is in one app. Toast makes it simple to see if I need to call off or get PTO, and I can easily select what I need from the app. Setting up Toast was very easy, and I didn't need any help with it. It's like Superman—very dependable. I give it a rating of 10 and would tell anyone that I have the best app for them to use. Review collected by and hosted on G2.com.

I didn’t dislike anything about the app Review collected by and hosted on G2.com.

I use Toast for handling clock-ins, clock-outs, and paying the staff, and it also helps me provide reports on which menu items are selling and which are just taking up space. It's very effective for handling the in-and-out analysis of my organization. I like that it syncs with a place website directly, so I don't have to manually add things. The initial setup of Toast was very easy. Review collected by and hosted on G2.com.

I don't like Toast's closed ecosystem, especially with its hardware and payment system. The hardware & system lock-in can be a bit restrictive. Review collected by and hosted on G2.com.

I love that Toast is a smaller system, but it offers wonderful functionality. As a small business owner, I find it easy to navigate and use right on the tablet, which is essential for taking payments. The functionalities of the system are awesome, as well as the customer support. The initial setup was wonderful, and overall, it's been easy to navigate and a great fit for our business. Review collected by and hosted on G2.com.

Response time could definitely be improved. And then if there's any videos that I could watch to learn all of the functions that are offered through Toast, that would be great as opposed to having to experiment. Review collected by and hosted on G2.com.

I like that the Toast interface is very straightforward so I don't waste time figuring out how to navigate it. I enjoy that everything is labeled and the information is toggled down neatly, making it simple to make changes to a report if needed. Toast is easy to use, which helps ensure information gets updated daily. Review collected by and hosted on G2.com.

I think the sign on home screen can have less stuff on it, sometimes it feels a bit hectic. Make the layout simpler, and allow users to remove or add stuff to their dashboard as they see fit. Review collected by and hosted on G2.com.

I like the efficiency and restaurant-specific design Review collected by and hosted on G2.com.

Long term contracts are a dislike and and pricing can be confusing. Review collected by and hosted on G2.com.